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- Seven Keys to Great Sales Questions
- You can't understand a prospect's true needs and desires without asking the right questions during your sales calls. Here are the seven keys to productive "information gathering" when you're speaking with a prospect: Plan the conversation. If you don't know what questions...
- Blog posts 2008-04-11
- Dog and Pony: The Best of None of Your Business
- The None of Your Business portion in recent interviews has sparked some interesting conversations. Here are just a few.
- Videos 2008-04-14
- Ten Tips to Tune Up Your Teleconferences
- Tired of hearing dead air on the speaker phone? Use these helpful hints to liven up your long-distance meetings. Before the Meeting: Know Your Gear If you're using videoconferencing technology, spend some time learning how it works before your meeting. Use the...
- Articles 2007-04-09
- Why Marketing Wastes Money.
- Whenever I take Marketing to task for wasting money, marketing folk try to explain how fundamentally wrongheaded I am. For example, the blogger Jacqueline Barnett, in a comment to my post "Market Requirements = Garbage," complains: "[Marketing] is a strategic, complex function which defines performance and tactics for...
- Blog posts 2008-01-03
- How to Fire the Employee Who's Holding You Back
- Donald Trump makes it look easy, but the words you're fired are always difficult to say. Here's how to let an employee go the right way, breaking the news firmly but gently so you can get your team back on track. Treat Dismissal As an...
- Articles 2007-03-20
- Understanding and Enabling Knowledge Sharing in Conversations: A Literature Review and Management Framework
- In this paper the authors argue for the central role of conversations in knowledge sharing. Given the importance attributed to conversations in the literature, but also the many conversational routines that often prevent knowledge sharing; an integrative approach for the management of knowledge-intensive conversations is needed. The authors review the...
- White papers 2005-11-17
- Learning About Conversational Cons
- There are lots of ways to look at conversations and discussions. One way is to categorize conversations as being either "good faith" conversations, or "bad faith" conversations. What we want to do is be party to the former, and try to avoid the latter, since bad faith conversations are the...
- White papers 2003-01-01
- Bacal's Law of Meaningless Utterances
- Meaningless Utterances Occur during many kinds of conversation. In social conversation (interaction where the actual information exchanged isn't important), they serve to oil the wheels of conversation, particularly between strangers. In that context they serve some very practical and social functions. They also occur in conversations that are highly charged...
- White papers 2003-01-01
- Organizational Change As Shifting Conversations
- This article explores producing and managing change within conversationally constructed realities. Conversations are proposed as both the medium and product of reality construction within which change is a process of shifting conversations in the network of conversations that constitute organizations. In this context, change entails bringing new conversations into a...
- White papers 2003-01-01
- Conversations And The Authoring Of Change
- From the executive summary: ‘Conversations are omnipresent in organizations and can range from a single speech act to an extensive network of speech acts, which constitute arguments and narratives. Conversations may be monologues or dialogues and may occur in the few seconds it takes to complete an utterance, or may...
- White papers 2003-01-01
- Organizational Change As An Infective Process
- From the executive summary: ‘The paper proposes that organizational change can be understood as an infective process in which new conversations are introduced into an already existing network of conversations. Where these new conversations are sufficiently infective, they propagate, producing new actions, behaviors, and practices in the organization. In successful...
- White papers 2003-01-01
- 10 Tips for Communicating with Power
- Regardless of your profession, communication is an essential part of your day. From calming down irate customers to negotiating with vendors to giving instructions to employees, your communication skills determine your success. Communicate well and you’ll sell your ideas more effectively, deal with discord better, and run better meetings. Communicate...
- White papers 2003-01-01
- The Role Of Conversations In Producing Intentional Change In Organizations
- From the executive summary: ‘Most perspectives on change propose that communication occurs in the context of change. The paper inverts that perspective by proposing that communication is the context in which change occurs, and that the change process unfolds in a dynamic of four distinct types of conversations. The fundamental...
- White papers 2003-01-01
- Sales Overview
- "Life is sales.You are either bringing them in or chasing them away. Unfortunately, it is often difficult to know the difference. But there are some key factors that can make a big difference.At the most basic level, sales is just a conversation. But to close on a sales opportunity, it...
- White papers 2002-01-01
Additional Resources
- Cimarron's .38 Special 1851 Navy conversion: reproducing one of the handier Old West collectibles in a modern caliber
- Cartridge conversions of percussion revolvers are a fascinating study. Colt and Remington, principal suppliers of handguns during the Civil War, were faced with large inventories of now mostly obsolete parts as the metallic cartridge made arms loaded with loose powder and ball obsolete. Originals are now quite expensive...
- Articles 2008-07-01
- Colt's cartridge conversions that weren't
- Among avid single action revolver shooters there is a sub-genre of handguns well respected but often misunderstood. Those are the Colt Conversions of cap & ball six-shooters. The interesting fact is Colt's Conversions weren't converted; at least not in the truest sense of the word. [ILLUSTRATION OMITTED] ...
- Articles 2008-07-01
- The sixguns of Brian Cosby
- [ILLUSTRATION OMITTED] Last summer when several people complained on Web sites they simply could not find any old Ruger Blackhawk .357s for conversions, I checked two local gun shops and found each one had two Old Model .357 Blackhawks. They were in excellent condition, with all of them...
- Articles 2008-07-01
- 50 GI conversion unit
- [ILLUSTRATION OMITTED] Guncrafter Industries Guncrafter Industries announces the 50 GI "Controllable stopping power" conversion kit on a Glock Platform. The conversion kit fits the Glock 20 and 21 pistols with drop in installation. The slide and barrel are machined from stainless steel forgings and the 50...
- Articles 2008-07-01
- Carbs can't be stored as fat
- Hogwash! Carbohydrates can make you fat in three ways. First, your body stores all carbs as bodyfat when the muscles and the liver are already full of glycogen, so a continuous high-carb diet can lead to fat gain if you have a caloric surplus. Second, the insulin burst associated with...
- Articles 2008-07-01
- Indian blood
- I love you for doing the article, "What Does Indian Blood Look Like?" (April 2008), by Adrienne E Samuels and photography by Valerie Goodloe. I was conversing with friends recently, and we were talking about Indians and Black people. I had planned to go to the library to get some...
- Articles 2008-07-01
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