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	<title><![CDATA[conversation Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to conversation]]></description>
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		<title><![CDATA[Eight Ways to Ruin Your Social-Media Strategy]]></title>
		<link><![CDATA[http://www.bnet.com/2403-13237_23-366324.html]]></link>
		<description><![CDATA[Like it or not, loads of your customers are yakking away about  your business on Twitter, Facebook and similar outlets. So don?t blow  it.    	    Mistake 1: Pretend you can do without it.  You may have already run into the Graying...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Wed, 18 Nov 2009 00:00:00 -0800</pubDate>
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		<category domain="http://resources.bnet.com/topic/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/twitter+inc..html"><![CDATA[Twitter Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/context+optional.html"><![CDATA[Context Optional]]></category>
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		<category domain="http://resources.bnet.com/topic/catharine+p.+taylor.html"><![CDATA[Catharine P. Taylor]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
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		<title><![CDATA[Vital Images Inc. Q3 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-361941.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator Operator Instructions  Our first question comes from Michael Cherny &#8211; Deutsche Bank.   Michael Cherny &#8211; Deutsche Bank Securities  So I just want to dig a little bit more into these comments you made regarding some modest but encouraging signs about the market...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 05 Nov 2009 18:09:09 -0800</pubDate>
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		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/vital+images+inc..html"><![CDATA[Vital Images Inc.]]></category>
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		<title><![CDATA[Spock, Yasni, 123people -- Who's Got the People Search Buzz? [UPDATED]]]></title>
		<link><![CDATA[http://industry.bnet.com/technology/10001832/spock-yasni-123people-whos-got-the-people-search-buzz/]]></link>
		<description><![CDATA[Over the last half year, the people search crowd have been slugging it out, if our experience at BNET is any indication. Back in October, we had a chat with Spock.com co-founder Jay Bhatti, at the company's request, the emphasis being its growing nature. Then during the winter, Yasni.com founder...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 22 May 2009 06:36:21 -0700</pubDate>
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		<category domain="http://resources.bnet.com/topic/erik+sherman.html"><![CDATA[Erik Sherman]]></category>
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	<item>
		<title><![CDATA[Remember it on 3 x 5 Cards]]></title>
		<link><![CDATA[http://blogs.bnet.com/harvard/?p=1955]]></link>
		<description><![CDATA[I have an unhealthy interest in learning how great people organized their daily lives. Did Einstein carry a To-Do list? Is the Dalai Lama an iCal guy?  So it was interesting to learn that Ted Levitt, one of the stellar pioneers of marketing at Harvard Business School, carried around...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 05 May 2009 09:52:18 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
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		<category domain="http://resources.bnet.com/topic/sean+silverthorne.html"><![CDATA[Sean Silverthorne]]></category>
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		<title><![CDATA[Rowan Companies Inc. Q4 2008 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14034_23-273368.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator  Thank you. Operator Instructions. We'll take our first question from Colin Gerry, Raymond James. Colin Gerry - Raymond James  Hi, good morning. Mark Keller Good morning, Colin. Colin Gerry - Raymond James The first question, you mentioned the contract restructuring could you give us a...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 26 Feb 2009 12:47:16 -0800</pubDate>
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		<category domain="http://resources.bnet.com/topic/rowan+cos.+inc..html"><![CDATA[Rowan Cos. Inc.]]></category>
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		<title><![CDATA[Four Steps For Handling Poor Performance Effectively]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1166923]]></link>
		<description><![CDATA[Do you have someone on your team who is not performing? You can see it on the monthly report. They receive the same report as you do, so you know that they are aware of the situation. You had hoped that by now they would have taken action. You did...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
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		<title><![CDATA[Seek Alternative Networking Opportunities]]></title>
		<link><![CDATA[http://blogs.bnet.com/dogandpony/?p=150]]></link>
		<description><![CDATA[Networkingâ€"some of us love it and some of us can't stand it.Â  But none of us can deny its importance.    According to Entrepreneur Magazine, you need to think beyond cocktail receptions if you want to make it big.    There are numerous untapped places to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 11 Dec 2008 10:12:40 -0800</pubDate>
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		<title><![CDATA[Navigant Consulting, Inc. Q3 2008 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14031_23-248599.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator instructions Our first question is from Tobey Sommer of SunTrust Robinson Humphrey. Your line is open. Julie Howard Hi, Tobey. Tobey Sommer &#8211; SunTrust Robinson Humphrey Thank you, good afternoon. William Goodyear Hi, Tobey. Tobey Sommer &#8211; SunTrust Robinson Humphrey First I would like to ask...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 12 Nov 2008 04:40:32 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/attrition.html"><![CDATA[Attrition]]></category>
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		<category domain="http://resources.bnet.com/topic/navigant+consulting+inc..html"><![CDATA[Navigant Consulting Inc.]]></category>
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		<category domain="http://resources.bnet.com/topic/navigant+consulting+inc..html"><![CDATA[Navigant Consulting Inc.]]></category>
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		<category domain="http://resources.bnet.com/topic/ntg+clarity+networks+inc..html"><![CDATA[NTG Clarity Networks Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">NCI</category>
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	</item>
	<item>
		<title><![CDATA[Getting Clients to Open Up]]></title>
		<link><![CDATA[http://blogs.bnetau.com.au/aussierules/2008/09/07/getting-clients-to-open-up/]]></link>
		<description><![CDATA[When we're in the process of promoting our products or services or negotiating a contract, it's very easy to slip into a talkative mode and fail to listen.    We'd do well to spend a little more time planning our conversations in advance, giving thought to what information...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 07 Sep 2008 23:43:53 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/web+developer.html"><![CDATA[Web Developer]]></category>
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		<category domain="http://resources.bnet.com/topic/robert+gerrish.html"><![CDATA[Robert Gerrish]]></category>
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	<item>
		<title><![CDATA[Body Language: Improve Your Basic Interpersonal Communication Skill]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=953187]]></link>
		<description><![CDATA[Stereotyping is short-hand decision making on whether you like someone and determines how you much effort you put into the conversation. Your hair colour, clothes, age, ethnicity and other features that don't change during a conversation, all add up to give an overall impression, which may be good or may...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 16 Aug 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/body+language.html"><![CDATA[Body Language]]></category>
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	<item>
		<title><![CDATA[This Conversation Is Making Me Dizzy]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1172213]]></link>
		<description><![CDATA[The past two years have seen an astonishing range of "Social" sites or sites with a social component enter the picture. So how do you manage to monitor and participate in the conversation about your business or anything that interests you, if the conversation is distributed across the Web? Without...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 21 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
		<category domain="http://resources.bnet.com/topic/american+express+co..html"><![CDATA[American Express Co.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AXP</category>
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	</item>
	<item>
		<title><![CDATA[Dog and Pony: The Best of None of Your Business]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13721_23-197397.html]]></link>
		<description><![CDATA[The None of Your Business portion in recent interviews has sparked some interesting conversations.  Here are just a few.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Mon, 14 Apr 2008 18:33:50 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/pony.html"><![CDATA[Pony]]></category>
		<category domain="http://resources.bnet.com/topic/business.html"><![CDATA[business]]></category>
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	<item>
		<title><![CDATA[Seven Keys to Great Sales Questions]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=285]]></link>
		<description><![CDATA[    You can't understand a prospect's true needs and desires without asking the right questions during your sales calls.  Here are the seven keys to productive "information gathering" when you're speaking with a prospect:    	Plan the conversation. If you don't know what questions...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 11 Apr 2008 04:30:31 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
	</item>
	<item>
		<title><![CDATA[How To Create A Resilient Organization And Resilient People]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=976141]]></link>
		<description><![CDATA[Challenging times require a different skill set than when the world moves along at a comfortable, non-problem pace. This paper outlines what leaders and individuals can do to survive and thrive in the chaos of change. The first skill to master in creating a resilient organization and helping it move...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 09 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
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		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
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	</item>
	<item>
		<title><![CDATA[Finding The Right Words: Are You Prepared To Talk About Yourself?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=885729]]></link>
		<description><![CDATA[As you actively pursue your next career move, you're going to be talking to a lot of people. That's a given. So there's no excuse to walk around unprepared for conversations about your work experience and skills. How ready are you to have an off-the-cuff, five-minute conversation about yourself with...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 17 Feb 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
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		<category domain="http://resources.bnet.com/topic/professional+development.html"><![CDATA[Professional Development]]></category>
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	</item>
	<item>
		<title><![CDATA[Why Marketing Wastes Money.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=204]]></link>
		<description><![CDATA[Whenever I take Marketing to task for wasting money, marketing folk try to explain how fundamentally wrongheaded I am.  For example, the blogger Jacqueline Barnett, in a comment to my post "Market Requirements = Garbage," complains:  "[Marketing] is a strategic, complex function which defines performance and tactics for...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 03 Jan 2008 05:28:05 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/function.html"><![CDATA[Function]]></category>
	</item>
	<item>
		<title><![CDATA[Developing Your Ability To Communicate]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=384266]]></link>
		<description><![CDATA[The art of conversation can greatly enhance a person's ability to deliver a high quality speech whenever he is called upon to do so. The habitual use of language and manner of his expression in daily conversation will greatly influence a speaker's style in public address. The difference in conversation,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
		<category domain="http://resources.bnet.com/topic/right+article.html"><![CDATA[Right Article]]></category>
	</item>
	<item>
		<title><![CDATA[Telling A Joke - The Dialogue From The Platform]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=387285]]></link>
		<description><![CDATA[Anytime you're giving a speech, always remember it's a conversation. Sometimes we fall into the trap of thinking we're presenting a monologue. It's easy to think of a speaker as the vehicle delivering a load of wisdom. In reality, every speech is a conversation. A two-way conversation with the audience....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
		<category domain="http://resources.bnet.com/topic/john+kinde.html"><![CDATA[John Kinde]]></category>
	</item>
	<item>
		<title><![CDATA[THE WINDOWS TO THE SOUL: Mastering The Art Of Eye Contact]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=387727]]></link>
		<description><![CDATA[The eyes are the most direct link to our emotions. And since one of the most critical tasks of speaking is connecting with our listeners, we'd be foolish not to take full advantage of this. Ask yourself this: Why is it that we seem to do our best during Question...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
		<category domain="http://resources.bnet.com/topic/grahamcomm.html"><![CDATA[GrahamComm]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://resources.bnet.com/topic/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[How Should You Rehearse A Speech? 7 Steps For Speakers Who Want To Be Ready]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=389031]]></link>
		<description><![CDATA[Rehearsal is a practice more honored in the breach than the occurrence, and it should be the other way around. People wiggle out of rehearsal in a variety of ways. They say, "I'll just wing it." That's usually fatal, and ends up turning a modern virtue - the casual approach...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
		<category domain="http://resources.bnet.com/topic/speaker.html"><![CDATA[Speaker]]></category>
		<category domain="http://resources.bnet.com/topic/public+words.html"><![CDATA[Public Words]]></category>
		<category domain="http://resources.bnet.com/topic/rehearsal.html"><![CDATA[Rehearsal]]></category>
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