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- Survey for action, not satisfaction. (ViewPoint).(Brief Article)
- "Serve customers well and companies prosper. Fail to meet this basic need, and any organization is doomed." This core belief led to thousands of customer satisfaction surveys over the past 20 years because industry assumed that a satisfie "Serve customers well and companies prosper....
- Research articles 2002-02-18
- SourceForge.net Awarded $400,000 in Recognition of Open Source Collaboration
- SourceForge.net (www.sourceforge.net), an OSDN (a subsidiary of VA Software Corp.) (NASDAQ: LNUX) site, and the world's largest collaborative site for cross-platform and Open Source developers, today announced it has received its largest donation ever in support of its Open Source collaborative development initiatives from Omidyar Network, an organization investing based...
- Research articles 2004-07-14
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