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- Planning Ahead Is the Key to Crisis Communications
- If you think your organization is safe from having a PR crisis, think again. More likely than not, you'll face the unexpected and you'll need to respond quickly and effectively. Here are some tips gleaned from this week's Bulldog Reporter PR University Audio Conference: How to get...
- Blog posts 2008-04-25
- Dealing with the Media
- Want to generate good press — or avoid PR backlash in times of crisis? Learn how to manage the media with our Top Five stories on public relations. Media Relations 101 Source: NETA Online Never confuse publicity with advertising. You can't control...
- Articles 2007-03-28
- Biggest Mistakes in Crisis Communications
- All businesses are vulnerable to crises. You can't serve any population without being subjected to situations involving lawsuits, accusations of impropriety, sudden changes in company ownership or management, and other volatile situations on which your audiences and the media that serves them often focus. The cheapest way to turn experience...
- White papers 2002-11-06
- What to Do Before and During a Crisis
- Article shares the advice on the steps to be taken before a crisis and during a crisis. It advises to not confuse crisis communications with crisis management. Unless crisis communications is part of a larger program of crisis management, it will fail miserably. Unlike crisis communications, which is mainly reactive...
- White papers 2000-10-16
- Lessons From A Crisis: How Communication Kept A Company Together
- HR in any organization can learn from Corporation's cataclysmic September 11 experience. Evacuation drills and first-aid kits are not enough anymore. HR also has to prepare a crisis communication plan. Article explains that the devastation of September 11 reduced offices to wreckage; companies discovered that their online capabilities were remarkably...
- White papers 2001-11-01
- What You Need to Know About Crisis Communication
- Too many businesses take their employees for granted. It is easy to assume that they are well informed, loyal, and positively motivated to help the business succeed in any way possible. There are some issues to sort through when cultivating employees as company ambassadors rather than town critics. These include:...
- White papers 2003-01-01
- Killing Rumors: A 50-Year Old Mathematical Formula Is Key Tool in Managing Crisis Communications
- Every company and organization, at some time or other, faces a crisis that includes rumors. Most crisis communications management is pattern recognition, and rumors follow predictable patterns. In fact, there's a formula that describes how rumors work and that provides a very useful tool for understanding how to kill false...
- White papers 2003-01-01
- The Ten Steps of Crisis Communications
- Very few crises are total surprises. Usually, key executives are privy to information which suggests the possibility or probability of crisis and this is the absolute latest point at which contingency planning should start. This article discusses the ten steps of crisis communications. Some of these are- Identify crisis communications...
- White papers 2003-01-01
- The Myths and Reality of Crisis Communications
- The process of drafting a comprehensive crisis plan helps identify potential disasters and possible organizational weaknesses before a crisis ever takes place. The myths which have been discussed in this include: One designated spokesperson is enough!, We can handle that! etc. All these have been discussed in detail. To know...
- White papers 2003-01-01
- Crisis Communication Plan: A PR Blue Print
- This crisis communication plan will outline a generic, basic crisis communication plan. To apply it to a situation one may need to adjust some things and add the own information. It is not intended to answer all questions or fill all needs it is just a basic outline of options...
- White papers 2003-01-01
- Crisis Communication Planning: Organizing and Completing A Plan That Works
- Whether big or small, no organization should be without a crisis communications plan. There are many aspects to being prepared for a crisis, many of which, frankly, are not worth preparing for in advance, either because of their low probability of occurrence alien abduction of your entire management team, or...
- White papers 2003-01-01
- The Value Of Crisis Communication Plan
- There are no two ways about it. All types of companies should make sure they have a written crisis communications plan. No matter what the crisis, one need to be prepared to connect with a number of different people, and do it very quickly. They include those who can help...
- White papers 2003-01-01
- Communications Manual for CASA/Gal Programs: Introduction to Crisis Communications
- CASA/GAL programs and volunteers face crises every day. It's the nature of work. One is often involved in volatile situations involving families out of control. The volunteer program also makes vulnerable to other kinds of emergencies; ones we can't necessarily turn to traditional training to handle. They...
- White papers 2003-01-01
- The Biggest Mistakes in Crisis Communications
- All businesses are vulnerable to crises. One cannot serve any population without being subjected to situations involving lawsuits, accusations of impropriety, sudden changes in company ownership or management, and other volatile situations on which audiences and the media that serves them often focus. The cheapest way to turn experience into...
- White papers 2002-01-01
- Keeping Your Community Informed During Emergencies
- When an emergency situation hits, a well-constructed communications plan can mean the difference between a community in chaos and a community that overcomes adversity. Known as "crisis communications," these plans basically identify the who, what, where, and when of the situation and how this information is passed on to the...
- White papers 2003-01-01
- Crisis Communication Plan
- The rapid release of accurate information regarding an accident, incident, natural disaster, emergency or controversial issue is clearly in the best interest of the University of Alaska Fairbanks. The UAF Crisis Communication Plan CCP plan does not change the way emergencies are initially reported at UAF. All emergencies on the...
- White papers 2003-01-01
- Communication Guide: Crisis Communications
- Crises are turning points in our lives, which are not necessarily negative, but have the potential to be; we can emerge with credit from almost any critical situation. Any organization can undergo a crisis. This paper asserts that the key to successful crisis management and communications is preparation and planning....
- White papers 2003-01-01
- North Carolina Division Of Tourism: Crisis Communications Plan
- Many kinds of situations have the potential to negatively impact the perception of North Carolina as a desirable vacation destination as well as impede travel to and within the state. When these occur, the Division of Tourism can help mitigate these situations through a coordinated involvement with the media, the...
- White papers 2003-01-01
- Crisis Communications Plan
- As an extension of the News Release Policy and a parallel document to the Emergency Management Plan, this plan serves to establish a proper method for the dissemination and management of public information during a crisis situation. A crisis situation shall be defined as any situation or event identified by...
- White papers 2002-02-12
- A-C-T N-O-W: A Strategy for Effective Crisis Communication
- This is the first installment in a multi-part series of features that outline the A-C-T N-O-W crisis communication strategy. While the decision to implement such a strategy lies with managers and company leaders, it is important for all employees to know about crisis communication and understand their roles in the...
- White papers 2003-01-01
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