Want to learn how not to screw up a fantastic opportunity to manage a well-known and much-loved brand? Take a pointer or two from The Knicks' management. MSNBC broke it down nicely, explaining how the New York Knicks are becoming "the biggest punchline in American sports." Management deals...
Yesterday was the beta launch of Hulu.com (a joint venture between NBC Universal and News Corp. that will compete with iTunes by offering ad-supported TV and film downloads.) The timing was perfect for NBC U chief executive Jeff Zucker to explain why the company will not renew its deal with iTunes in December:...
In an earlier post, we discussed how companies rely on online reputation management resources to stack the user review deck in their favor -- essentially hiding negative feedback. According to a new study, some of the most influential consumers believe companies are guilty of manipulating reviews through other means, as well....
According to ABC News, GodTube -- a Christian-focused user generated content site that is not, in fact, run by God -- is one of the fastest growing sites on the Internet right now. Chris Wyatt, founder and CEO, said the site attracts over 3 million unique visitors a month. Perhaps...
In a post about Intel's new office design plans, we included a link to a hysterical Conan O'Brien spot that was posted on YouTube. Did you consider whether you should watch it at work? You wouldn't want to give your employees the impression that YouTube has a place in the office, right?...
Disney's decision to shut down its MVNO has critics questioning whether any company can succeed using the business model. Mobile ESPN and Amp'd Mobile couldn't make it work, but Helio's holding strong (with the help of a lot of cash.) Fortune offered some insight into the challenges...
The Machinist tech blog posted an interesting article about Britney Spears' VMA performance (stay with me -- this is relevant, I swear). The blogger noted how it was nearly impossible to locate the clip online -- even on YouTube. Why the hassle finding the pop-tart's phoned-in performance? Viacom's copyright claim....
Last year, Wal-Mart's PR Chief Leslie Dach commented that every crisis is an opportunity, and that the public responds to what a company actually does -- not what a press release suggests will occur. When it comes to labor conditions in foreign factories, Wal-Mart put its money where its mouth...
If there's a silver lining to the China-recall scandal, it's that Mattel has set the bar for conducting damage control after making a highly public mistake. Follow Mattel's five steps: Step 1: Admit fault and accept responsibility. After the first toy recall this month,...
