Decision Makers
| Name (plus bio) |
Position |
| Ian Muress |
CEO, Property & Casualty, Emea & Asia, Pacific |
| Jeffrey T. Bowman |
President & CEO |
| Kevin B. Frawley |
CEO, Property & Casualty, Americas |
| Thomas W. Crawford |
CEO |
| Jesse Crawford |
President |
| Allen W. Nelson |
Executive Vice President, General Counsel, Corporate Secretary, and Chief Administrative Officer |
| Benedict Burke |
Coo, Uk and Ireland |
| Brian S. Flynn |
Senior Vice President, Global Chief Information Officer |
| Bruce Swain |
Senior Vice President, Interim CFO & Controller |
| Glenn Gibson |
Chief Strategy Officer |
| Nick Coussoule |
CIO |
| W. Bruce Swain, JR. |
Chief Financial Officer |
| David A Isaac |
Executive Vice President |
| H. L. Rogers |
Executive Vice President |
| John F. Giblin |
Executive Vice President, Finance |
| K.B. Frawley |
Executive Vice President |
| Michael Reeves |
Executive Vice President, Crawford International |
| Thomas Gibson Glenn |
Executive Vice President, Crawford International |
| Bob Kulbick |
Senior Vice President |
| Clayton Hartley |
Senior Vice President, Claims Mgmt Services |
| Jonathan Clark |
Senior Vice President, Quality and Compliance |
| Larry A. Mattingly |
Senior Vice President, Healthcare Mgmt Services |
| Peter J. Rescigno |
Senior Vice President |
| Philip Porter |
Senior Vice President |
| Phyllis R. Austin |
Senior Vice President |
| Robert Cormican |
Senior Vice President |
| S. Mauricio Alonso |
Senior Vice President, Crawford & Company Intl, Inc |
| W. Beach |
Senior Vice President, HR |
| William Beach |
Senior Vice President, Training & Dev |
| Bobby Gracey |
Vice President, Global Counter Fraud Solutions |
| Capt John Tirel |
Vice President, Global Marine & Transportation |
| Clive Nicholls |
Vice President, Global Markets |
| Colm Keenan |
Vice President |
| Geoffrey Evans |
Vice President, Internal Audit |
| Kara B. Grady |
Vice President, Comm & Sales Support |
| Margaret Clubley |
Vice President, Global Tpa Services |
| Nancy Hempstead |
Vice President, Global Healthcare |
| Paul Bermingham |
Vice President, Global Motor |
| Regis Menke |
Vice President, Global Account Management |
| Thomas Carstens |
Vice President, Property Services |
| Thomas W. Dawson |
Vice President & Reg Managing Director, Caribbean |
| W. Forrest Bell |
Vice President |
| William Forrest Bell |
Vice President & Controller |
| Mauricio Alonso |
Senior Vice President & Reg Managing Director, Crawford & Company International, Inc |
| Richard Martin |
Senior Vice President & Reg Managing Director, Asia Pacific |
| Mark Harman |
Senior Vice President & Director, Commercial, Europe, Middle East & Africa |
| Martin Weinthrop |
Marketing Director |
| Charles Carrington |
Manager |
| Ben Hodges |
|
| Bob Krische |
|
| D. J. Replogle |
Executive Officer |
| David Hymer |
|
| Gary Gardner |
|
| Genevieve Stanley |
Buyer Agent |
| Gerald Anderson |
|
| Henry Eckenfels |
|
| Jeff Grip |
Adjuster |
| Jeff J McHale |
Claims Supervisor |
| John Sharoun |
|
| John Smith |
|
| Lance Cutrer |
Contract Coordinator |
| Larry Thomas |
Contractor |
| R Eric Powers |
Associate Attorney |
| Richard Charles |
Training Specialist |
| Robert Darden |
|
| Scott Sutherland |
|
| Stephen Anderson |
|
| Stephen Pearsall |
|
| Bruce Stauf |
Director |
| Clarence H. Ridley |
Director |
| J. Hicks Lanier |
Director |
| James D. Edwards |
Director |
Board of Directors
"Ian Muress is CEO for the EMEA and Asia-Pacific regions. He has an unsurpassed intimacy of knowledge about claims handling, having been in the industry for nearly 30 years.
Muress was appointed as CEO, Crawford & Company, UK & Ireland in 2002, since which time the UK business has experienced a resurgence, not only as a pre-eminent claims management business, but as a growing organization for which talented people aspire to work.
In January 2006, Muress was tasked with leading the business' further growth ambitions across the entire EMEA Region, effectively bringing together the former UK and Continental European, Middle East and Africa regions. In this multi-faceted role, Muress represented the EMEA business across more than 30 countries, while developing and supporting key client relationships.
In January 2008, Muress became responsible for the Asia-Pacific region as well. Muress first priority continues to be driving strategy that furthers Crawford's overall ambitions, while delivering against high client service expectations. "
| Organization |
Position |
Status |
| Crawford & Company |
CEO, Property & Casualty, Emea & Asia, Pacific |
Current |
| Crawford & Company |
Executive Vice President, Crawford International |
Current |
"Jeff Bowman is president and CEO of Crawford & Company. Immediately prior to becoming president and CEO, he served as the chief operating officer for Global Property and Casualty Services where he maximized consistent delivery of Crawford’s property and casualty operations worldwide.
Bowman qualified as an accountant in 1978 and became a Fellow of the Chartered Certified Accountants in the United Kingdom in 1983.
In 1982, he joined a United Kingdom public company, Esperanza PLC, as U.K. finance accountant and became financial director of the Graham Miller Group, a subsidiary of Inchcape, when Inchcape PLC purchased Esperanza, in 1984.
Bowman was part of a team that implemented a management buyout of The Graham Miller Group from Inchcape PLC in 1987.
The Graham Miller Group enjoyed an increase in revenue, pre-tax income, and global coverage over the next three years and attracted the attention of Crawford & Company, which was expanding in the global market. Crawford purchased The Graham Miller Group in December 1990.
From 1991 to 1994, Bowman served as Financial Director for all Crawford's overseas operations. He was involved in various strategic acquisitions in Denmark, Peru, and the United Kingdom. During this period, Crawford's global coverage increased significantly.
In 1995, Bowman moved from London to Crawford's Home Office in Atlanta, and was appointed as vice president of International Finance and subsequently named vice president of International Strategic Planning of Crawford's International Group in 1996.
Bowman was a member of the senior management team that executed the merger between Crawford International and The Thomas Howell Group, a subsidiary of Swiss Re. He led the integration of The Thomas Howell Group and Crawford International teams in 1996 creating Crawford's International Group.
In 1997, Crawford appointed Bowman to take operational control of Canada, the Caribbean, and Latin America, and in 1998, he managed Crawford's purchase of Adjusters Canada, Inc., creating Canada's largest adjusting network.
During 1999, Bowman expanded Crawford's holdings in South America, directing the purchase of Peru-based Certiser S.A and opening offices in Ecuador. Most recently, he led the acquisition of Brazil's largest independent adjusting firm, moving Crawford one step further in supporting the long-term business goals for their worldwide clients in Brazil and Latin America.
In 2001, Bowman was appointed president of Crawford's International operations outside of the United States, a position he held until December 31, 2005."
| Organization |
Position |
Status |
| Crawford & Company |
President & CEO |
Current |
| Crawford & Company |
Board of Directors |
Current |
| Risk Sciences Group, Inc. |
President, Intl Operations |
Former |
| Crawford & Company |
Coo, Global Property and Casualty Services |
Former |
| Crawford & Company |
Vice President, International Finance |
Former |
| Crawford & Company |
Financial Director |
Former |
| Inchcape PLC |
|
Former |
"Kevin Frawley’s responsibilities include overseeing property and casualty operations in the U.S., Canada, Latin America, and the Caribbean. He is also responsible for Strategic Warranty Services.
Immediately prior to his current post, Frawley was executive vice president for Global Business Development. In that role, Frawley worked closely with the leaders of Crawford’s four business segments to enhance cross-selling of Crawford’s business units and coordinating of account management data for the Company.
Previously, Frawley worked with Prudential Financial Inc. where he held the titles of chief compliance officer, United States Insurance Division; chief administrative officer, Retail Distribution, United States Insurance Division; and senior vice president and senior counsel for Prudential Securities. Prior to Prudential, Kevin spent 15 years in the public sector as a prosecutor and senior official in the administration of former New York Mayor Edward I. Koch. He currently serves as a member of the New York City Conflicts of Interest Board.
Frawley earned a B.A. from the College of the Holy Cross in Worcester, Massachusetts and a J.D. from Fordham University School of Law in New York City. "
| Organization |
Position |
Status |
| Crawford & Company |
CEO, Property & Casualty, Americas |
Current |
| Strategic Warranty Services |
President |
Current |
| Crawford & Company |
Executive Vice President |
Current |
| Pru-One Inc. |
|
Former |
| Fordham University Law School |
J.D. |
Former |
| Fordham University |
Doctorate |
Former |
| Massachusetts, Inc. |
B.A. |
Former |
| College of the Holy Cross |
Bachelor of Arts degree |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
CEO |
Current |
| The Prism Network, Inc. |
President and Chief Executive Officer of Crawford & Company |
Current |
| Crawford & Company Inc. (PR), Main Office |
President & CEO |
Current |
| Crawford & Company |
President |
Current |
| Crawford & Company Inc. (PR), Main Office |
Chairman |
Current |
| Crawford & Company |
Chairman |
Current |
| Crawford & Company |
Board of Directors |
Current |
| The Prism Network, Inc. |
Interim Chief Financial Officer |
Former |
| The Prism Network, Inc. |
Controller |
Former |
| Cambridge University |
MBA, International Residency |
Former |
| Organization |
Position |
Status |
| Crawford Communications |
CEO |
Current |
| Crawford & Company |
President |
Current |
| Crawford & Company |
Chairman of the Executive Committee |
Current |
| Crawford & Company |
Board of Directors |
Current |
| Crawford Communications |
President |
Former |
| The University of Georgia |
Dean |
Former |
Allen Nelson is responsible for handling legal matters for Crawford, overseeing the Company's Legal Department, and performing the duties of corporate secretary. As Chief Administrative Officer, he is also responsible for Human Resources, Quality, Compliance and Training, Marketing, Vendor Management, and Internal Audit. Immediately prior to joining Crawford, Nelson served as chief compliance counsel for BellSouth Corporation. He also previously practiced law with Hawkins & Parnell as well as Troutman, Sanders, Lockerman & Ashmore; both firms are located in Atlanta. Nelson is a co-inventor of the "Integrated Governance Process," for which a patent is pending. Nelson earned his Juris Doctorate from the Duke University School of Law where he was recognized as a J.R. Parkinson Memorial Scholar. He also received a Bachelor of Arts degree with honors from Duke's Trinity College of Arts and Sciences. Nelson is the former chairman of the board of The Preschool (Peachtree Road United Methodist Church) and serves on the boards for the Georgia Trust for Historic Preservation and the Atlanta Ballet. He has been a member of the advisory board for SouthernFlair Magazine and is active in Buckhead Baseball, the Top Hat Soccer Club, Zoo Atlanta, the High Museum of Art, and Ansley Golf Club.
| Organization |
Position |
Status |
| Crawford & Company |
Executive Vice President, General Counsel, Corporate Secretary, and Chief Administrative Officer |
Current |
| BellSouth Corporation |
chief compliance counsel |
Former |
| Duke University |
J.R. |
Former |
| High Museum of Art |
|
Former |
| Pre-School, Inc |
Chairman of The Board |
Former |
| Crawford & Company |
Board of Directors |
Former |
| Duke Law School |
Juris Doctorate |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Coo, Uk and Ireland |
Current |
| Gab Robins |
Board of Directors |
Current |
| Gab Robins |
Coo |
Former |
| Gab Robins |
National Operations Director Â?? Commercial Division |
Former |
| Gab Robins |
National Operations Manager Â?? Personal Division |
Former |
| Gab Robins |
Trainee Adjuster |
Former |
| Crawford & Company |
MD, General Insurance |
Former |
| Salford University |
Graduate |
Former |
| Salford University |
honours degree in politics, philosophy |
Former |
"Brian Flynn is the senior vice president and global chief information officer of Crawford & Company. Flynn is responsible for overseeing all systems, application development and deployment, support, and recommending IT strategic initiatives that quickly respond to market and client changes worldwide.
With more than 25 years experience in the technology field, Flynn has proven success in developing and implementing IT initiatives that have advanced operational efficiencies and improved technology-related decision making worldwide while driving down costs.
Before joining Crawford, he was an executive for a large international travel management company where he implemented strategic technology and communication investments that reengineered processes, increasing operational efficiencies and effectiveness. Prior to that position, Flynn managed IT operations, software development and support for an international telecommunications company whose revenues exceeded $2 billion.
Flynn graduated from Appalachian State University in Boone, North Carolina with degrees in information technology, finance and economics. In 2008, he was recognized as one of ComputerWorld’s Premier 100 IT Leaders for delivering innovative global solutions."
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, Global Chief Information Officer |
Current |
| The North Carolina Company |
Degrees In Information Technology |
Former |
| Appalachian State University |
Degrees In Information Technology |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, Interim CFO & Controller |
Current |
| Organization |
Position |
Status |
| Crawford Adjusters Canada Incorporated |
CEO |
Current |
| Crawford & Company |
Chief Strategy Officer |
Current |
| The Insurance Institute of Canada |
Director |
Current |
| Fireman's Fund Insurance Company |
CEO |
Former |
| Crawford & Company |
CEO, Americas Region |
Former |
| Fireman's Fund Insurance Company |
Senior Vice President, Operations Canada |
Former |
| Crawford & Company |
Senior Vice President, Strategy, Projects & Dev |
Former |
| Fireman's Fund Insurance Company |
NA |
Former |
| Comision Federal de Electricidad |
|
Former |
| The Insurance Institute of Canada |
Chairman |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
CIO |
Current |
| Crawford & Company |
Senior Vice President |
Current |
| The Garden City Group Inc |
President |
Former |
"W. Bruce Swain, Jr. is chief financial officer and executive vice president of Crawford & Company.
Swain is responsible for managing all aspects of the Company’s worldwide accounting and finance functions. He began his career with Crawford & Company in 1993 and has held several management positions within the Company’s Finance Division since that time. In January 2000, he was named senior vice president and controller and in October 2006, was named chief financial officer and executive vice president.
Swain is a Certified Public Accountant and holds bachelors and masters degrees in Accountancy from the University of Mississippi. He is a member of the American and Georgia Institutes of CPAs and Financial Executives International.
"
| Organization |
Position |
Status |
| Crawford & Company |
Chief Financial Officer |
Current |
| Crawford & Company |
Executive Vice President |
Current |
| Crawford & Company |
Board of Directors |
Current |
| Crawford & Company |
Controller |
Former |
| University of Mississippi |
Masters Degrees In Accountancy |
Former |
David A. Isaac, GCG's Chief Executive Officer, has guided the company to record growth and to its position as a premier class action provider of legal administration services. As a former class action litigator, President and Chief Operating Officer, Neil L. Zola, brings to client engagements an insider s perspective with extensive class action experience and operations knowledge.
| Organization |
Position |
Status |
| Crawford & Company |
Executive Vice President |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Executive Vice President, Finance |
Current |
| Crawford & Company |
Board of Directors |
Current |
| University of West Florida |
Bachelor of Arts degree in accounting |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Executive Vice President |
Current |
"Mike Reeves is responsible for the business development of global clients through the cross selling of its products in all business units. Additionally, he is responsible for Global Technical Services, Crawford's major loss division specializing in complex and high value claims, and product development in the Global Marine, Transportation, and Motor units.
Immediately prior to his current role, Reeves served as the senior vice president for Corporate Multinational Risks, now called Global Markets.
Reeves initially joined Crawford in 1982 as Managing Director of THG Malaysia. After substantially growing business in Malaysia, he went on to establish companies in Sweden, Norway and Denmark.
Since then Reeves has held a series on increasingly responsible positions including Group Marketing Director; CEO, Europe; Managing Director for Global Risks and Business Development, Regional Managing Director and SVP of UK Group Operations, and Regional Managing Director for Global Risks and Technical Services in the UK.
Reeves graduated from the University of Wales with an honours degree in Economics. In 1976, after working in a UK insurance company as a graduate trainee, Reeves joined the Thomas Howell Group (subsequently through a series of mergers to become Crawford & Company). He gained his first experience of international work dealing with hurricane claims in Jamaica in 1980."
| Organization |
Position |
Status |
| Crawford & Company |
Executive Vice President, Crawford International |
Current |
| Crawford & Company |
Senior Vice President, Global Markets |
Current |
| Crawford & Company |
CEO, Europe |
Former |
| Financial Services Corp. |
Marketing Director |
Former |
| Film Technologies International Incorporated |
Marketing& Business Development Director |
Former |
| Crawford & Company |
Group Marketing Director |
Former |
| Crawford & Company |
Regional MD, Global Risks and Technical Services Uk |
Former |
| University of Wales |
Degree In Economics |
Former |
| Leeds Metropolitan University |
a BA Hons Degree in Business Studies |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Executive Vice President, Crawford International |
Current |
| Organization |
Position |
Status |
| Cypress Care, Inc. |
Chief Marketing Officer |
Current |
| Crawford & Company |
Senior Vice President |
Current |
| American International Group, Inc. |
senior vice president |
Former |
| University of Scranton |
MBA |
Former |
| United States Military Academy |
|
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, Claims Mgmt Services |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, Quality and Compliance |
Current |
| Crawford & Company |
Regional MD |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, Healthcare Mgmt Services |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President |
Current |
| Loss Executives Association |
Member |
Current |
| Atlanta Claims Association |
Member |
Current |
| Crawford & Company |
Regional Manager, Western Region |
Former |
| Crawford & Company |
Branch Adjuster In Peoria, Illinois |
Former |
| The University of Iowa |
Bba |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President |
Current |
| California State University Long Beach |
MBA |
Former |
| University of Southern California |
Bachelor of Science Degree |
Former |
| University of California, Los Angeles |
Human Resources Management Professional Designation |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, Crawford & Company Intl, Inc |
Current |
| AIG |
Vice President, Latin America Claims Division |
Former |
| AIG |
Regional Director, Mexico |
Former |
| AIG |
Claims Manager, Mexico |
Former |
| GEICO Corporation |
Regional Claims Supervisor |
Former |
| Crawford & Company |
Regional MD |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, HR |
Current |
"Bill is senior vice president of Training and Development. He joined Crawford in 1996, as vice president and chief learning officer. Before joining Crawford, Bill served as a commissioned officer in the United States Army. From 1976 to 1979, he served as an Organizational Effectiveness Staff Officer and managed the Organizational Effectiveness Staff Officer Program within the United States. Immediately following his military career, Bill was the managing partner of Southern Consulting Group, an Atlanta-based organization-development consulting firm. Bill obtained his BA in sociology from the University of Albuquerque and completed his course work for his Master's degree in Organization Development at Pepperdine University in California.
"
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President, Training & Dev |
Current |
| Pepperdine University |
Master's Degree in Organization Development |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Global Counter Fraud Solutions |
Current |
"John has a total of 38 years’ experience in the maritime industry. In 2004 John joined Crawford to initially
set up the USA's Marine & Transport operation and in March 2006 was promoted to VP to develop the
Global Marine & Transportation Services that is now part of Global Markets."
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Global Marine & Transportation |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Global Markets |
Current |
Colm Keenan is the vice president of KMC On DemandSM. Prior to joining Crawford, Colm was president and founder of ClaimStar.net. Founded in 2000, ClaimStar quickly became the premier claims information and training resource for the property and casualty industry, providing courses to more than 3,500 adjusters from more than 150 companies. Crawford acquired it in April 2007 and rebranded it as Crawford Online. In 2009, Crawford Online was renamed KMC On Demand. Prior to founding ClaimStar.net, Colm spent 13 years in the property and casualty industry. He held a series of progressively responsible positions at Allstate, beginning as a property and auto claims adjuster, then moving up to management and training at the National Claim Training Center, and finally managing the Applied Research group.
| Organization |
Position |
Status |
| Crawford & Company |
Vice President |
Current |
| Claimstar |
President |
Former |
| Claimstar |
Founder |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Internal Audit |
Current |
| PricewaterhouseCoopers |
consultant |
Former |
| Cingular Wireless |
senior internal auditor |
Former |
| The University of Georgia |
Master of Accountancy with honors |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Comm & Sales Support |
Current |
| Crawford & Company |
Director, Corporate Communications |
Former |
| Crawford & Company |
Marketing Communications Manager |
Former |
| Rock-Tenn Company |
Senior Public Relations Specialist |
Former |
| Georgia Real Estate News |
Editorial Assistant |
Former |
| The Ohio State University |
Bachelor of Arts Degree In Journalism |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Global Tpa Services |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Global Healthcare |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Global Motor |
Current |
| Royal Insurance |
|
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Global Account Management |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President, Property Services |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President & Reg Managing Director, Caribbean |
Current |
| Crawford & Company |
Regional Director, Caribbean Territory |
Former |
| Crawford & Company |
Branch Manager, Jamaica Office |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President |
Current |
| Crawford & Company |
Controller |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Vice President & Controller |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President & Reg Managing Director, Crawford & Company International, Inc |
Current |
| American International Group, Inc. |
vice president of Latin America Claims Division |
Former |
| United States International University |
master's degree in international business administration |
Former |
| Mercer University |
bachelor's degree in business administration management |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President & Reg Managing Director, Asia Pacific |
Current |
| Crawford & Company |
Regional MD, Asia Pacific |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Senior Vice President & Director, Commercial, Europe, Middle East & Africa |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Marketing Director |
Current |
Charles joined the Crawford Educational Services training staff in 2005, bringing 20 years of claims adjusting experience with him. Charles joined Crawford in 1985 as an inside adjuster in our Washington, D.C./Fairfax, Virginia branch. Since then, he has worked as an outside adjuster, supervisor, and manager for Crawford. Charles was the 2003 recipient of Crawford & Company’s Virginia Crawford Distinguished Service Award, the Company’s highest honor. Charles earned a Bachelor of Science degree in Business as well as a Master of Arts degree in Urban Affairs from Norfolk University in Norfolk, Virginia. Charles holds an Associate in Claims (AIC), Associate in Risk Management (ARM), and certification in Supervisory Management from the Insurance Institute of America. Charles will focus on training claims management services classes and client casualty classes.
| Organization |
Position |
Status |
| Crawford & Company |
Manager |
Current |
| Crawford & Company |
Inside Adjuster |
Current |
Array
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
"Robert Krische is vice president, Finance and
Accounting for Crawford & Company (Canada) Inc.
Bob entered the accounting field in 1977 and began
his career in the insurance industry in 1987. A
graduate of Wilfrid Laurier University's Bachelor of
Business Administration (BBA) program, a
Chartered Accountant (CA), and a Chartered
Insurance Professional (CIP), he joined Crawford in
1987.
When completing his CIP studies, Bob was named
the top graduating student employed by an
independent adjusting firm in Canada, earning him
the Canadian Independent Adjusters Association (CIAA) National Award. He
continues to be active as a volunteer director and treasurer of a charitable
organization and was active as a volunteer for many years in local minor
sports programs.
539 Riverbend Dr. ?? Kitchener, ON N2K 3S3 ?? Phone (519) 578-5540 Fax (519) 578-2868 ?? www.crawfordandcompany.ca
Crawford & Company (Canada) Inc.
For"
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
"Dennis Replogle joined Broadspire in December 2003 as president and CEO. He has now been appointed Chairman of Broadspire effective July 1, 2008. He brought to Broadspire a proven 30-year track record from his tenures at Travelers Insurance Company and a Hartford, Connecticut-based third-party administrator, Specialty Risk Services (SRS).
Replogle's wealth of experience includes field operations, field and workers' compensation claims, and national account marketing and management. Among his many notable accomplishments was the implementation of new claim and risk management information systems at SRS, which helped capture more vital information and improved claim handling.
Prior to joining Broadspire, Replogle served as president of Specialty Risk Services, a subsidiary of the Hartford Financial Services Group, where he played an instrumental role in the development and implementation of a new benchmarking and outcomes measurement system. Replogle holds a Master's degree in organizational behavior from Hartford University and a Bachelor's degree in zoology from the University of Wyoming "
| Organization |
Position |
Status |
| Crawford & Company |
Executive Officer |
Current |
David Hymer is one of the founding partners of Hermes Sargent Bates, LLP in Dallas, Texas. Mr. Hymer's practice primarily consists of representing employers and insurance carriers in workers' compensation matters. He has represented parties in over 1,000 hearings, trials, or appeals throughout Texas. He represents parties, either employers or their carriers, in litigation before the Texas Department of Insurance - Division of Workers' Compensation, State Office of Administrative Hearings, as well as state and federal courts. He also represents employers who are non-subscribers as well as insurance carriers with occupational accident policy claims. Mr. Hymer also represents insurance carriers in bad faith litigation and subrogation matters. Mr. Hymer provides ongoing advise to employers on non-subscriber plans, workplace safety, return to work plans and policies, and OSHA concerns. Mr. Hymer has authored and lectured on various topics, including workers' compensation law, insurance claims handling, ethics and litigation. The following is a partial list of clients that have invited Mr. Hymer to speak to their employees: AIG Claims Services, Zurich Insurance Company, Tri-Star Risk Management, Great West Casualty Company, Crawford & Company, Martin Gas Sales, Poly-America, Half-Priced Books, Gates McDonald, Gallagher Bassett Claims Services, Exxon Mobil, Sedgwick CMS, Unitrin, Tri-Star Risk Management and Starwood Hotels. Besides the numerous invitations to speak to clients, while a partner with the firm, Mr. Hymer's speeches including: "Workers' Compensation Reform: Analysis of HB 7," Lorman Education Services, February 26, 2006; "Legislative Changes Concerning the Texas Workers' Compensation Statute" at Lorman Education Services' Workers' Compensation in Texas, Dallas Texas (November 9, 2001); "Bad Faith, Chapter 451 and Suits to Enforce Orders," Workers' Compensation Litigation Course, Southfork Hotel, December 1, 2005; "2005 Changes to Texas Workers' Compensation Law," Basic Workers' Compensation, Lorman Business Services, Dallas, Texas, July 27, 2005; "Why Texas Workers' Compensation Needs Reform," 2005 Hermes Sargent Bates' Employment Law Symposium; Author, "Comp Commission Won't be Missed," Dallas Business Journal, August 26, 2005; "Adjudicating the Workers' Compensation Case-The Carrier's Perspective" at National Business Institute's Advanced Workers' Compensation Seminar, Dallas, Texas (May 13, 2003); "Overview of Texas Workers' Compensation, Return to Work and Employers' Rights Issues" and "Improving the Return to Work Process" at Lorman Education Services' Return to Work Issues in Workers' Compensation in Texas, Fort Worth, Texas (July 6, 2001); "Important Issues in Claims Handling for Employers and Carriers" at Lorman Education Services' Introduction to Workers' Compensation, Fort Worth, Texas (June 22, 2001); "Important Issues in Claims Handling for Employers and Carriers" at Lorman Education Services' Introduction to Workers' Compensation, Dallas, Texas (May 3, 2001); "Update 2001: Texas Workers' Compensation Law: Appeals Panel Decisions, Appellate Court Decisions, and New Legislation" at the DFW CMSA 9th Annual Conference, Hilton DFW Lakes Hotel, Grapevine, Texas (March 30, 2001); "Overview of Texas Workers' Compensation, Return to Work and Employers' Rights Issues" and "Improving the Return to Work Process" at Lorman Education Services' Return to Work Issues in Workers' Compensation in Texas, Dallas, Texas (February 23, 2001); "Medical Issues Arising in Workers' Compensation Claims" and "Disputing the Compensability of Workers' Compensation Claims and Defenses to Claims" at Lorman Education Services' Workers' Compensation in Texas, Fort Worth, Texas (December 7, 2000); "Update in Workers' Compensation Law" at Lorman Education Services' Workers' Compensation in Texas, Dallas, Texas (November 10, 2000); "Workers' Compensation Hearings in Texas: Techniques and Strategies" for National Business Institute, Fort...
| Organization |
Position |
Status |
| Texas Workers' Comp Forum |
Partner |
Current |
| Zurich Insurance Company |
|
Current |
| Great West Casualty Company |
|
Current |
| Crawford & Company |
|
Current |
| Tristar Risk Management Inc. |
|
Current |
"Gary Gardner is vice president, Sales and
Marketing for Crawford & Company (Canada) Inc.
Gary began his career in 1981 as an adjuster in
Crawford’s Toronto branch. A graduate of the
University of Toronto and a Chartered Insurance
Professional (CIP), Gary has continued his
education by completing programs at Queen's
University, the Schulich School of Business and at
various sales-related courses and seminars. He has
delivered seminars on disaster planning, alternate
risk financing and other claims-related topics to
several industry organisations.
During his career, he has held various positions including adjuster, marketing
coordinator, national account executive and sales manager. In addition, Gary
has worked for two global brokerage houses in various production and claims
positions. He has been involved in various industry associations and has been
acknowledged by both the Ontario Risk and Insurance Management Society
(ORIMS) and the Women in Insurance Cancer Crusade (WICC) for his charity
efforts.
539 Riverbend Dr. ?? Kitchener, ON N2K 3S3 ?? Phone (519) 578-5540 Fax (519) 578-2868 ?? www.crawfordandcompany.ca
Crawford & Company (Canada) Inc.
For"
Genevieve Stanley is Branch Manager of our Lexington office and Vice President of CGH Claims Service. She joined CGH Insurance Group in August 2002 as a Senior Claims Examiner in our Lexington Branch. Ms. Stanley has been involved in the claims business since 1984 and has worked for Old Republic, Crawford and Company, Great American and KEMI. She has earned an AIC designation from the Insurance Institute of America and a Workers' Compensation Claims Law Specialist from the American Educational Institute. In addition to workers' compensation, Gen also has handled most lines of Property and Casualty.
| Organization |
Position |
Status |
| Cgh Insurance Group |
Branch Manager |
Current |
| Cgh Insurance Group |
Senior Claims Examiner |
Current |
| Crawford & Company |
Buyer Agent |
Current |
| Re/Max DFW Associates |
|
Current |
| Great American LLC |
|
Former |
"Gerald Anderson is vice president, Administration
for Crawford Adjusters Canada.
Gerry began his career in 1967. A Fellow of the
Insurance Institute of Canada (FCIP), he joined
Crawford as an adjuster in 1970 and has held
various positions including branch manager,
regional manager, and vice-president, Operations."
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
| Valparaiso University |
Bachelor of Arts Degree |
Former |
Array
| Organization |
Position |
Status |
| Wisconsin County Mutual Insurance Corporation |
|
Current |
| Aegis Corporation |
Resident Claims Adjuster |
Current |
IEA welcomed Mr. Jeff McHale to its faculty in 1999. Since he joined us, Mr McHale has earned an outstanding reputation for his presentation of our Workers' Compensation semeseter programs including CA10, CA11 and CA20. Mr McHale is currently a Claims Supervisor with Crawford and Company.... click for full profile
| Organization |
Position |
Status |
| Crawford & Company |
Claims Supervisor |
Current |
"John Sharoun is chief executive officer for
Crawford & Company (Canada) Inc.
Beginning his career in 1973, John has nearly 35
years of claims experience, half of which has been
on the independent adjusting side of the business.
He is a Fellow Chartered Insurance Professional, a
Fellow of the Canadian Independent Adjusters'
Association and a Canadian Risk Manager.
John's commitment to training and education is
demonstrated through completion of the Executive
Development Program at Wharton School of
Business and management courses from Franklin
Covey and Schulich School of Business.
John is active in various organizations and committees across Canada
including the editorial committee of the Canadian Independent Adjusters
Association (CIAA), and as an invited guest of the Hockey Canada Risk
Management Committee. John is also an Advisory Board member to the
Lisensing and Compliance Division of the Financial Services Commission of
Ontario.
John has held various positions throughout his career including Canadian
claims manager and vice president of claims for a Canadian insurer and has
also worked as a partner in his own independent adjusting business. He has
been with Crawford since 1995 and held positions such as senior vice
president of Specialty Services and chief operating officer before being named
as CEO in January 2006.
John’s areas of expertise include casualty, errors and omissions, and specialty
lines such as product liability, employer and benefits liability, and school
board, institutional and public entity liability. Other specialties include sexual
and physical abuse investigations, sports liability, entertainment and
contingency."
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
Lance Cutrer is the Contract Coordinator for Crawford & Company. He assists our clients by taking them through the process of contract to the closing. Lance monitors the contract deadlines, the loan process, and attends the home inspection with the client. His attention to detail is an asset in this position as he insures that all aspects of the contract to close process is on track therefore closings happen on time without a delay. Lance is continuing his education in real estate with a focus on investments. He enjoys boating and architecture.
| Organization |
Position |
Status |
| Crawford & Company |
Contract Coordinator |
Current |
| Re/Max DFW Associates |
|
Current |
He is responsible for the Crawford Contractor Connection division, which is Crawford s contractor property managed repair service. Thomas received a bachelor s degree in history from the University of California, Los Angeles, (UCLA). Thomas has multi lines claims experience in the property/casualty area. He started his career in 1983 with Crawford as a Multi line Adjuster in Riverside, California. Other positions he has held with Crawford include Branch Supervisor, Unit Manger, and various Branch Manager positions in Santa Barbara, Riverside, Woodland Hills, and Los Angeles, California. He was also a regional vice president for Crawford s Western operations based in Los, Angeles. Larry was promoted to Crawford Senior Vice President in 1999 after the Crawford acquisition of The PRISM Network which operated as a subsidiary of Crawford. Crawford Contractor Connection now operates as a service of Crawford & Company. This division has focused on improved quality assurance for the insurance carrier clients and enhanced business relationships with the contractor business partners. Thomas has completed the Advanced Executive Education Program, sponsored by the Wharton School of Business and the American Institute of CPCU. He serves on the Board of Directors for the Jacksonville Better Business Bureau.
| Organization |
Position |
Status |
| The Prism Network, Inc. |
Senior Vice President of Crawford Contractor Connection |
Current |
| Crawford & Company |
Contractor |
Current |
| University of California, Los Angeles |
Bachelor S Degree In History |
Former |
R. ERIC POWERS, III (Director) is an associate attorney with Crawford & Company, Dunwoody, Georgia. He earned his undergraduate degree from Auburn University, his Jurist Doctor from the University of Alabama School of Law and his Master of Laws in Taxation from New York University School of Law. He is a member of the Georgia State Bar Association and the Alabama State Bar Association. SCOTT A. REYNOLDS (Director) is a principal with Catamount Constructors, Inc. of Atlanta, Georgia. In 2002, Catamount Constructors, Inc. was named the #235 Fastest Growing Private Company in the country by Inc. Magazine, and is a $67 million a year General Contractor with associate offices in Evergreen, CO and Nashville, TN. Mr. Reynolds holds a Bachelors Degree in Building Science from Auburn University.
| Organization |
Position |
Status |
| Crawford & Company |
Associate Attorney |
Current |
| Horizon Holdings Mj, LLC |
Director |
Current |
| New York University School of Law |
Master of Laws In Taxation |
Former |
| Auburn University |
Undergraduate Degree |
Former |
Rick has been a training specialist with Crawford Educational Services since 1995. Prior to 1995, Rick was a property general adjuster for Crawford & Company. Before joining Crawford, Rick worked for Aetna Life & Casualty as a claims unit property supervisor, claim unit "no fault" supervisor, senior property claim representative, and property claim representative. Rick holds a Bachelor of Science degree in Management from Miami University in Oxford, Ohio. He has an Associate in Claims (AIC) from the Insurance Institute of America. Rick specializes in training catastrophe as well as basic, intermediate, and advanced property adjusting classes for both employees and clients.
| Organization |
Position |
Status |
| Crawford & Company |
Training Specialist |
Current |
| Aetna Life and Casualty |
Claims Unit Property Supervisor |
Former |
Mr. Darden has 9 years experience as a Municipal Utility District director, five years of which were spent as District president. He is well versed in MUD operations as well as in civil law and civil procedures. Mr. Darden attended Pan American University where he earned his Bachelor of Business Administration degree. He has worked with Crawford & Company since 1976 in property and casualty insurance adjusting. He has lived in the Fort Bend area for more than 21 years.
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
| North Fort Bend Water Authority |
Board of Directors |
Current |
"Scott Sutherland is chief information officer (CIO)
for Crawford Adjusters Canada.
Beginning his career in 1981, Scott joined Crawford
in 1986 as a manager of Information Systems.
Scott is responsible for building the largest
Canadian network used by an independent
adjusting firm. He also developed Crawford’s CMS
Claims Management System™ which is used in all
of Crawford Adjusters Canada’s branches. Over the
past few years, Scott also put CMS in place in
Crawford offices across the globe including Australia
and Asia Pacific.
Scott is heavily involved in the current Crawford strategic planning sessions,
focusing primarily on the area of operational effectiveness, which aims to
improve the operational claims handling process within the firm. Scott is also
one of five members of the CIO Committee for Crawford & Company
International. He has continued his education by completing programs at
Queen's University and is recognized as a leader in the industry, often
quoted in IT publications across Canada.
For"
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
"Stephen Anderson is senior vice president,
Corporate Markets and Administration for
Crawford & Company (Canada) Inc.
Steve joined Crawford in 1995 bringing with him
25 years of experience at a national telecommunications
company. He has held various positions
over the course of his career including operations
management, budget & results, training
development, and human resource management.
Before becoming svp, Corporate Markets &
Administration, Steve was responsible for the
Human Resources for the company. He was prime
in developing and implementing Crawford’s Canadian human resource policies
and procedures, and performance management. Steve led the development
and implementation of CLAIMSALERT® in 1997, which started with 3 agents
and now employs over 200 employees. In 1998, he earned his Certified
Human Resources Professional (CHRP) designation. In 1999 he was promoted
to vice president, Human Resources. In 2001, he received his Certified
Professional Manager (CMP) designation and in 2002, he was certified in
Workers’ Health and Safety by the WSIB. He achieved his Canadian Risk
Manager (CRM) designation in 2007 and is currently persuing the Chartered
Insurance Professional (CIP) designation.
Steve led the 2000 Crawford Canadian strategic plan as well as other regional
strategic planning sessions since that time. He is the executive sponsor for the
current strategic planning initiatives in Canada. He is an active member of the
Global Strategic Planning Team.
In 2004, Steve worked with Crawford’s CLAIMSALERT® division to fully
implement their strategic plan and to develop new areas of business, leading
to significant growth as an industry-leading first notice of loss centre.
Steve has been a member of the the Executive Managment Team since 2000.
He is a Canadian board of directors member since 2006."
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
| Bell Canada |
|
Former |
| Organization |
Position |
Status |
| Crawford & Company |
|
Current |
"Bruce is the director of Crawford Educational Services and has been a trainer in the insurance industry for more than 16 years. Bruce is the author of numerous insurance programs including video, correspondence-based, and on-line courses. He was also a contributing author of AIC 36 (2001 ed.). In his 30 years with Crawford, Bruce has worked as a multi-line adjuster, adjuster-in-charge, branch supervisor, training specialist, and manager. Bruce has a Bachelor of Science degree in Business Administration from Arizona State University in Tempe, Arizona. He has also earned an Associate in Claims (AIC) from the Insurance Institute of America and served as an officer in the Arizona State Claims Association and the Springfield, Missouri Claims Association. Bruce specializes in casualty, workers’ compensation, and insurance fraud investigation training.
"
| Organization |
Position |
Status |
| Crawford & Company |
Director |
Current |
| Crawford & Company |
Manager |
Former |
| Crawford & Company |
Branch Supervisor |
Former |
| Arizona State University |
Bachelor of Science Degree In Business Administration |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Board of Directors |
Current |
| Organization |
Position |
Status |
| Roark Capital Group, Inc. |
|
Current |
| Havertys |
Chairman of the Board |
Current |
| Haverty Furniture Companies, Inc. |
Chairman of the Board |
Current |
| The Carter Center |
Board Member |
Current |
| Crawford & Company |
Director |
Current |
| High Museum of Art |
Board Member |
Current |
| Saint Joseph's Health System |
Board of Directors |
Current |
| Health System |
Board of Directors |
Current |
| King & Spalding LLP |
Partner |
Former |
| Emory University |
Chairman |
Former |
| Havertys |
Vice Chairman |
Former |
| Haverty Furniture Companies, Inc. |
Vice Chairman |
Former |
| University of Virginia |
J.D. |
Former |
| Harvard Business School |
MBA |
Former |
| Yale University |
Bachelor of Arts degree |
Former |
Dennis Replogle joined Broadspire in December 2003 as president and CEO. He has now been appointed Chairman of Broadspire effective July 1, 2008. He brought to Broadspire a proven 30-year track record from his tenures at Travelers Insurance Company and a Hartford, Connecticut-based third-party administrator, Specialty Risk Services (SRS). Replogle's wealth of experience includes field operations, field and workers' compensation claims, and national account marketing and management. Among his many notable accomplishments was the implementation of new claim and risk management information systems at SRS, which helped capture more vital information and improved claim handling. Prior to joining Broadspire, Replogle served as president of Specialty Risk Services, a subsidiary of the Hartford Financial Services Group, where he played an instrumental role in the development and implementation of a new benchmarking and outcomes measurement system. Replogle holds a Master's degree in organizational behavior from Hartford University and a Bachelor's degree in zoology from the University of Wyoming
| Organization |
Position |
Status |
| Broadspire, Inc. |
CEO |
Current |
| Crawford & Company |
Board of Directors |
Current |
| Crawford & Company |
CEO |
Former |
| Broadspire, Inc. |
President |
Former |
| Crawford & Company |
President |
Former |
| Specialty Risk Services |
President |
Former |
| Hartford University |
Master's Degree In Organizational Behavior |
Former |
| University of Wyoming |
Master's Degree In Organizational Behavior |
Former |
| University of Wyoming |
Bachelor's Degree In Zoology |
Former |
| Organization |
Position |
Status |
| Georgia Power Co. |
Chairman, President and CEO, Suntrust Bank, Georgia, Atlanta, Ga. |
Current |
| SunTrust Bank |
President |
Current |
| Oxford Industries, Inc. |
Board of Directors |
Current |
| Crawford & Company |
Board of Directors |
Current |
| SunTrust Bank |
Chief Executive Officer |
Former |
| SunTrust Bank |
Chairman |
Former |
| Organization |
Position |
Status |
| Oxford Industries, Inc. |
CEO |
Current |
| Genuine Parts Company |
Compensation, Nominating and Governance Committee Chairman |
Current |
| Crawford & Company |
Director |
Current |
| Genuine Parts Company |
Board of Directors |
Current |
| Genuine Parts Company |
Audit Committee Member |
Current |
| Oxford Industries, Inc. |
Chairman, Board of Directors |
Current |
| Organization |
Position |
Status |
| Andersen Corporation |
Managing Partner, Global Markets |
Current |
| Huron Consulting Group Inc. |
Board of Directors |
Current |
| Callaway Partners, LLC |
Board of Directors |
Current |
| IMS Health, Inc. |
Director |
Current |
| Cousins Properties Incorporated |
Director |
Current |
| Transcend Services, Inc. |
Director |
Current |
| Reit Corp |
Director |
Current |
| Crawford & Company |
Director |
Current |
| American Institute of Certified Public Accountants |
Member |
Current |
| US Robotics Corporation |
president |
Former |
| US Robotics Corporation |
chief financial officer |
Former |
| US Robotics Corporation |
vice president |
Former |
| Grant Thornton LLP |
manager |
Former |
| Datatec Limited |
vice chairman |
Former |
| A.M. Castle & Co. |
Director |
Former |
| Organization |
Position |
Status |
| Genuine Parts Company |
Executive Committee Chairman |
Current |
| Crawford & Company |
Board of Directors |
Current |
| Rollins, Inc. |
Board of Directors |
Current |
| Genuine Parts Company |
Audit Committee Member |
Current |
| National Automotive Parts Association |
CEO |
Former |
| Genuine Parts Company |
Chief Executive Officer |
Former |
| The University of Georgia |
Dean |
Former |
| Organization |
Position |
Status |
| National Bank Of South Carolina |
President, College of Charleston |
Current |
| South Carolina LLC |
President |
Current |
| Nutrition 21, Inc. |
Director |
Current |
| AGCO Corporation |
Board of Directors |
Current |
| Chromax |
Director |
Current |
| Jekyll Island |
Board of Directors |
Current |
| National Bank Of South Carolina |
Board of Directors |
Current |
| Carter & Associates |
Board of Directors |
Current |
| Crawford & Company |
Board of Directors |
Current |
| Claims Management Services Ltd |
Senior Vice President |
Former |
| Carlson School of Management |
Professor of Decision Sciences |
Former |
| The University of Georgia |
Dean |
Former |
| Bell Telephone Laboratories |
|
Former |
| The University of Georgia |
Chairman of Board |
Former |
| University of Florida |
PhD In Business |
Former |
| Bucknell University |
Bs In Mathematics |
Former |
| Organization |
Position |
Status |
| Crawford & Company |
Board of Directors |
Current |
| Organization |
Position |
Status |
| Crawford & Company |
Board of Directors |
Current |
Executive News