BNET Industries

Market Cap:$75.4M
Last Fiscal Year Sales:$1.0B
  • Public
  • US
Dow Jones Description

Based in Atlanta, Georgia, Crawford & Company is the worlds largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 locations in 63 countries. Our major service lines include property and casualty claims management, integrated claims and medical management for workers compensation, legal settlement administration including class action and bankruptcy claims administration, warranty inspections, and risk management information services. We have two classes of common stock traded on the New York Stock Exchange, Class A Common Stock and Class B Common Stock, which trade under the symbols CRDA and CRDB, respectively. Insurance companies, which represent the major source of our global revenues, customarily manage their own claims administration function but often rely on third parties for certain services which we provide, primarily field investigation and the evaluation of property and casualty insurance claims. We also conduct inspections of building component products related to warranty and product performance claims. Self-insured entities typically rely on us for a broader range of services. ...

CEO, Property & Casualty, Emea & Asia, Pacific
Ian Muress
Number of Employees 9,392
Contact Information

5620 Glenridge Dr NE

Atlanta, Georgia 30342-1334

crawfordandcomp...

(404) 256-0830

NAICS Code Claims Adjusting: 524291

Recent Events

  • What's New: In Brief

    11/11/09 - Financial Announcement - View Story

  • Technical Loss Adjustment and Appraisal Joins Crawford & Company

    10/30/09 - Merger / Acquisition - View Story

  • Bob Foster to Lead Lloyd's Strategy for Crawford & Company

    9/01/09 - Mgmt. Change Entering - Other - View Story

  • Crawford & Company Canada Inc. Announces Organizational Changes

    7/08/09 - Mgmt. Change Entering - Vice President - View Story

  • Crawford & Company Launches Mobile ClaimHubTM

    6/12/09 - Product Announcement - View Story

  • ClaimHub: Crawford & Company Launches Mobile ClaimHubTM

    6/12/09 - Product Announcement - View Story

News & Analysis

crawford & co. - All News and Analysis

Decision Makers

Name (plus bio) Position
Ian Muress CEO, Property & Casualty, Emea & Asia, Pacific
Jeffrey T. Bowman President & CEO
Kevin B. Frawley CEO, Property & Casualty, Americas
Thomas W. Crawford CEO
Jesse Crawford President
Allen W. Nelson Executive Vice President, General Counsel, Corporate Secretary, and Chief Administrative Officer
Benedict Burke Coo, Uk and Ireland
Brian S. Flynn Senior Vice President, Global Chief Information Officer
Bruce Swain Senior Vice President, Interim CFO & Controller
Glenn Gibson Chief Strategy Officer
Nick Coussoule CIO
W. Bruce Swain, JR. Chief Financial Officer
David A Isaac Executive Vice President
H. L. Rogers Executive Vice President
John F. Giblin Executive Vice President, Finance
K.B. Frawley Executive Vice President
Michael Reeves Executive Vice President, Crawford International
Thomas Gibson Glenn Executive Vice President, Crawford International
Bob Kulbick Senior Vice President
Clayton Hartley Senior Vice President, Claims Mgmt Services
Jonathan Clark Senior Vice President, Quality and Compliance
Larry A. Mattingly Senior Vice President, Healthcare Mgmt Services
Peter J. Rescigno Senior Vice President
Philip Porter Senior Vice President
Phyllis R. Austin Senior Vice President
Robert Cormican Senior Vice President
S. Mauricio Alonso Senior Vice President, Crawford & Company Intl, Inc
W. Beach Senior Vice President, HR
William Beach Senior Vice President, Training & Dev
Bobby Gracey Vice President, Global Counter Fraud Solutions
Capt John Tirel Vice President, Global Marine & Transportation
Clive Nicholls Vice President, Global Markets
Colm Keenan Vice President
Geoffrey Evans Vice President, Internal Audit
Kara B. Grady Vice President, Comm & Sales Support
Margaret Clubley Vice President, Global Tpa Services
Nancy Hempstead Vice President, Global Healthcare
Paul Bermingham Vice President, Global Motor
Regis Menke Vice President, Global Account Management
Thomas Carstens Vice President, Property Services
Thomas W. Dawson Vice President & Reg Managing Director, Caribbean
W. Forrest Bell Vice President
William Forrest Bell Vice President & Controller
Mauricio Alonso Senior Vice President & Reg Managing Director, Crawford & Company International, Inc
Richard Martin Senior Vice President & Reg Managing Director, Asia Pacific
Mark Harman Senior Vice President & Director, Commercial, Europe, Middle East & Africa
Martin Weinthrop Marketing Director
Charles Carrington Manager
Ben Hodges
Bob Krische
D. J. Replogle Executive Officer
David Hymer
Gary Gardner
Genevieve Stanley Buyer Agent
Gerald Anderson
Henry Eckenfels
Jeff Grip Adjuster
Jeff J McHale Claims Supervisor
John Sharoun
John Smith
Lance Cutrer Contract Coordinator
Larry Thomas Contractor
R Eric Powers Associate Attorney
Richard Charles Training Specialist
Robert Darden
Scott Sutherland
Stephen Anderson
Stephen Pearsall
Bruce Stauf Director
Clarence H. Ridley Director
J. Hicks Lanier Director
James D. Edwards Director

Board of Directors

Name (plus bio) Position
Charles H. Ogburn Board of Directors
Dennis R. Replogle Board of Directors
E. Jenner Wood III Board of Directors
Larry L. Prince Board of Directors
P. George Benson Board of Directors
Robert T. Johnson Board of Directors
Russel L. Honore Board of Directors

"Ian Muress is CEO for the EMEA and Asia-Pacific regions. He has an unsurpassed intimacy of knowledge about claims handling, having been in the industry for nearly 30 years. Muress was appointed as CEO, Crawford & Company, UK & Ireland in 2002, since which time the UK business has experienced a resurgence, not only as a pre-eminent claims management business, but as a growing organization for which talented people aspire to work. In January 2006, Muress was tasked with leading the business' further growth ambitions across the entire EMEA Region, effectively bringing together the former UK and Continental European, Middle East and Africa regions. In this multi-faceted role, Muress represented the EMEA business across more than 30 countries, while developing and supporting key client relationships. In January 2008, Muress became responsible for the Asia-Pacific region as well. Muress first priority continues to be driving strategy that furthers Crawford's overall ambitions, while delivering against high client service expectations. "

Organization Position Status
Crawford & Company CEO, Property & Casualty, Emea & Asia, Pacific Current
Crawford & Company Executive Vice President, Crawford International Current

"Jeff Bowman is president and CEO of Crawford & Company. Immediately prior to becoming president and CEO, he served as the chief operating officer for Global Property and Casualty Services where he maximized consistent delivery of Crawford’s property and casualty operations worldwide. Bowman qualified as an accountant in 1978 and became a Fellow of the Chartered Certified Accountants in the United Kingdom in 1983. In 1982, he joined a United Kingdom public company, Esperanza PLC, as U.K. finance accountant and became financial director of the Graham Miller Group, a subsidiary of Inchcape, when Inchcape PLC purchased Esperanza, in 1984. Bowman was part of a team that implemented a management buyout of The Graham Miller Group from Inchcape PLC in 1987. The Graham Miller Group enjoyed an increase in revenue, pre-tax income, and global coverage over the next three years and attracted the attention of Crawford & Company, which was expanding in the global market. Crawford purchased The Graham Miller Group in December 1990. From 1991 to 1994, Bowman served as Financial Director for all Crawford's overseas operations. He was involved in various strategic acquisitions in Denmark, Peru, and the United Kingdom. During this period, Crawford's global coverage increased significantly. In 1995, Bowman moved from London to Crawford's Home Office in Atlanta, and was appointed as vice president of International Finance and subsequently named vice president of International Strategic Planning of Crawford's International Group in 1996. Bowman was a member of the senior management team that executed the merger between Crawford International and The Thomas Howell Group, a subsidiary of Swiss Re. He led the integration of The Thomas Howell Group and Crawford International teams in 1996 creating Crawford's International Group. In 1997, Crawford appointed Bowman to take operational control of Canada, the Caribbean, and Latin America, and in 1998, he managed Crawford's purchase of Adjusters Canada, Inc., creating Canada's largest adjusting network. During 1999, Bowman expanded Crawford's holdings in South America, directing the purchase of Peru-based Certiser S.A and opening offices in Ecuador. Most recently, he led the acquisition of Brazil's largest independent adjusting firm, moving Crawford one step further in supporting the long-term business goals for their worldwide clients in Brazil and Latin America. In 2001, Bowman was appointed president of Crawford's International operations outside of the United States, a position he held until December 31, 2005."

Organization Position Status
Crawford & Company President & CEO Current
Crawford & Company Board of Directors Current
Risk Sciences Group, Inc. President, Intl Operations Former
Crawford & Company Coo, Global Property and Casualty Services Former
Crawford & Company Vice President, International Finance Former
Crawford & Company Financial Director Former
Inchcape PLC Former

"Kevin Frawley’s responsibilities include overseeing property and casualty operations in the U.S., Canada, Latin America, and the Caribbean. He is also responsible for Strategic Warranty Services. Immediately prior to his current post, Frawley was executive vice president for Global Business Development. In that role, Frawley worked closely with the leaders of Crawford’s four business segments to enhance cross-selling of Crawford’s business units and coordinating of account management data for the Company. Previously, Frawley worked with Prudential Financial Inc. where he held the titles of chief compliance officer, United States Insurance Division; chief administrative officer, Retail Distribution, United States Insurance Division; and senior vice president and senior counsel for Prudential Securities. Prior to Prudential, Kevin spent 15 years in the public sector as a prosecutor and senior official in the administration of former New York Mayor Edward I. Koch. He currently serves as a member of the New York City Conflicts of Interest Board. Frawley earned a B.A. from the College of the Holy Cross in Worcester, Massachusetts and a J.D. from Fordham University School of Law in New York City. "

Organization Position Status
Crawford & Company CEO, Property & Casualty, Americas Current
Strategic Warranty Services President Current
Crawford & Company Executive Vice President Current
Pru-One Inc. Former
Fordham University Law School J.D. Former
Fordham University Doctorate Former
Massachusetts, Inc. B.A. Former
College of the Holy Cross Bachelor of Arts degree Former

Organization Position Status
Crawford & Company CEO Current
The Prism Network, Inc. President and Chief Executive Officer of Crawford & Company Current
Crawford & Company Inc. (PR), Main Office President & CEO Current
Crawford & Company President Current
Crawford & Company Inc. (PR), Main Office Chairman Current
Crawford & Company Chairman Current
Crawford & Company Board of Directors Current
The Prism Network, Inc. Interim Chief Financial Officer Former
The Prism Network, Inc. Controller Former
Cambridge University MBA, International Residency Former

Organization Position Status
Crawford Communications CEO Current
Crawford & Company President Current
Crawford & Company Chairman of the Executive Committee Current
Crawford & Company Board of Directors Current
Crawford Communications President Former
The University of Georgia Dean Former

Allen Nelson is responsible for handling legal matters for Crawford, overseeing the Company's Legal Department, and performing the duties of corporate secretary. As Chief Administrative Officer, he is also responsible for Human Resources, Quality, Compliance and Training, Marketing, Vendor Management, and Internal Audit. Immediately prior to joining Crawford, Nelson served as chief compliance counsel for BellSouth Corporation. He also previously practiced law with Hawkins & Parnell as well as Troutman, Sanders, Lockerman & Ashmore; both firms are located in Atlanta. Nelson is a co-inventor of the "Integrated Governance Process," for which a patent is pending. Nelson earned his Juris Doctorate from the Duke University School of Law where he was recognized as a J.R. Parkinson Memorial Scholar. He also received a Bachelor of Arts degree with honors from Duke's Trinity College of Arts and Sciences. Nelson is the former chairman of the board of The Preschool (Peachtree Road United Methodist Church) and serves on the boards for the Georgia Trust for Historic Preservation and the Atlanta Ballet. He has been a member of the advisory board for SouthernFlair Magazine and is active in Buckhead Baseball, the Top Hat Soccer Club, Zoo Atlanta, the High Museum of Art, and Ansley Golf Club.

Organization Position Status
Crawford & Company Executive Vice President, General Counsel, Corporate Secretary, and Chief Administrative Officer Current
BellSouth Corporation chief compliance counsel Former
Duke University J.R. Former
High Museum of Art Former
Pre-School, Inc Chairman of The Board Former
Crawford & Company Board of Directors Former
Duke Law School Juris Doctorate Former

Organization Position Status
Crawford & Company Coo, Uk and Ireland Current
Gab Robins Board of Directors Current
Gab Robins Coo Former
Gab Robins National Operations Director Â?? Commercial Division Former
Gab Robins National Operations Manager Â?? Personal Division Former
Gab Robins Trainee Adjuster Former
Crawford & Company MD, General Insurance Former
Salford University Graduate Former
Salford University honours degree in politics, philosophy Former

"Brian Flynn is the senior vice president and global chief information officer of Crawford & Company. Flynn is responsible for overseeing all systems, application development and deployment, support, and recommending IT strategic initiatives that quickly respond to market and client changes worldwide. With more than 25 years experience in the technology field, Flynn has proven success in developing and implementing IT initiatives that have advanced operational efficiencies and improved technology-related decision making worldwide while driving down costs. Before joining Crawford, he was an executive for a large international travel management company where he implemented strategic technology and communication investments that reengineered processes, increasing operational efficiencies and effectiveness. Prior to that position, Flynn managed IT operations, software development and support for an international telecommunications company whose revenues exceeded $2 billion. Flynn graduated from Appalachian State University in Boone, North Carolina with degrees in information technology, finance and economics. In 2008, he was recognized as one of ComputerWorld’s Premier 100 IT Leaders for delivering innovative global solutions."

Organization Position Status
Crawford & Company Senior Vice President, Global Chief Information Officer Current
The North Carolina Company Degrees In Information Technology Former
Appalachian State University Degrees In Information Technology Former

Organization Position Status
Crawford & Company Senior Vice President, Interim CFO & Controller Current

Organization Position Status
Crawford Adjusters Canada Incorporated CEO Current
Crawford & Company Chief Strategy Officer Current
The Insurance Institute of Canada Director Current
Fireman's Fund Insurance Company CEO Former
Crawford & Company CEO, Americas Region Former
Fireman's Fund Insurance Company Senior Vice President, Operations Canada Former
Crawford & Company Senior Vice President, Strategy, Projects & Dev Former
Fireman's Fund Insurance Company NA Former
Comision Federal de Electricidad Former
The Insurance Institute of Canada Chairman Former

Organization Position Status
Crawford & Company CIO Current
Crawford & Company Senior Vice President Current
The Garden City Group Inc President Former

"W. Bruce Swain, Jr. is chief financial officer and executive vice president of Crawford & Company. Swain is responsible for managing all aspects of the Company’s worldwide accounting and finance functions. He began his career with Crawford & Company in 1993 and has held several management positions within the Company’s Finance Division since that time. In January 2000, he was named senior vice president and controller and in October 2006, was named chief financial officer and executive vice president. Swain is a Certified Public Accountant and holds bachelors and masters degrees in Accountancy from the University of Mississippi. He is a member of the American and Georgia Institutes of CPAs and Financial Executives International. "

Organization Position Status
Crawford & Company Chief Financial Officer Current
Crawford & Company Executive Vice President Current
Crawford & Company Board of Directors Current
Crawford & Company Controller Former
University of Mississippi Masters Degrees In Accountancy Former

David A. Isaac, GCG's Chief Executive Officer, has guided the company to record growth and to its position as a premier class action provider of legal administration services. As a former class action litigator, President and Chief Operating Officer, Neil L. Zola, brings to client engagements an insider s perspective with extensive class action experience and operations knowledge.

Organization Position Status
The Garden City Group Inc Chief Executive Officer Current
The Garden City Group Inc President Current
Crawford & Company Executive Vice President Current
Jewish National Fund Board of Directors Current
The Garden City Group Inc Senior Executives Former

Organization Position Status
Crawford & Company Executive Vice President Current

Organization Position Status
Crawford & Company Executive Vice President, Finance Current
Crawford & Company Board of Directors Current
University of West Florida Bachelor of Arts degree in accounting Former

Organization Position Status
Crawford & Company Executive Vice President Current

"Mike Reeves is responsible for the business development of global clients through the cross selling of its products in all business units. Additionally, he is responsible for Global Technical Services, Crawford's major loss division specializing in complex and high value claims, and product development in the Global Marine, Transportation, and Motor units. Immediately prior to his current role, Reeves served as the senior vice president for Corporate Multinational Risks, now called Global Markets. Reeves initially joined Crawford in 1982 as Managing Director of THG Malaysia. After substantially growing business in Malaysia, he went on to establish companies in Sweden, Norway and Denmark. Since then Reeves has held a series on increasingly responsible positions including Group Marketing Director; CEO, Europe; Managing Director for Global Risks and Business Development, Regional Managing Director and SVP of UK Group Operations, and Regional Managing Director for Global Risks and Technical Services in the UK. Reeves graduated from the University of Wales with an honours degree in Economics. In 1976, after working in a UK insurance company as a graduate trainee, Reeves joined the Thomas Howell Group (subsequently through a series of mergers to become Crawford & Company). He gained his first experience of international work dealing with hurricane claims in Jamaica in 1980."

Organization Position Status
Crawford & Company Executive Vice President, Crawford International Current
Crawford & Company Senior Vice President, Global Markets Current
Crawford & Company CEO, Europe Former
Financial Services Corp. Marketing Director Former
Film Technologies International Incorporated Marketing& Business Development Director Former
Crawford & Company Group Marketing Director Former
Crawford & Company Regional MD, Global Risks and Technical Services Uk Former
University of Wales Degree In Economics Former
Leeds Metropolitan University a BA Hons Degree in Business Studies Former

Organization Position Status
Crawford & Company Executive Vice President, Crawford International Current

Organization Position Status
Cypress Care, Inc. Chief Marketing Officer Current
Crawford & Company Senior Vice President Current
American International Group, Inc. senior vice president Former
University of Scranton MBA Former
United States Military Academy Former

Organization Position Status
Crawford & Company Senior Vice President, Claims Mgmt Services Current

Organization Position Status
Crawford & Company Senior Vice President, Quality and Compliance Current
Crawford & Company Regional MD Former

Organization Position Status
Crawford & Company Senior Vice President, Healthcare Mgmt Services Current

Organization Position Status
Crawford & Company Senior Vice President Current

Organization Position Status
Crawford & Company Senior Vice President Current
Loss Executives Association Member Current
Atlanta Claims Association Member Current
Crawford & Company Regional Manager, Western Region Former
Crawford & Company Branch Adjuster In Peoria, Illinois Former
The University of Iowa Bba Former

Organization Position Status
Crawford & Company Senior Vice President Current
California State University Long Beach MBA Former
University of Southern California Bachelor of Science Degree Former
University of California, Los Angeles Human Resources Management Professional Designation Former

Organization Position Status
Crawford & Company Senior Vice President Current
Insurance Scholarship Foundation of America Director Current
Assuranceamerica Corp Cfo Former
Assuranceamerica Corp Senior Vice President Former
Georgia State University MBA, Finance Former
Georgia State University Bba, Accounting Former

Organization Position Status
Crawford & Company Senior Vice President, Crawford & Company Intl, Inc Current
AIG Vice President, Latin America Claims Division Former
AIG Regional Director, Mexico Former
AIG Claims Manager, Mexico Former
GEICO Corporation Regional Claims Supervisor Former
Crawford & Company Regional MD Former

Organization Position Status
Crawford & Company Senior Vice President, HR Current

"Bill is senior vice president of Training and Development. He joined Crawford in 1996, as vice president and chief learning officer. Before joining Crawford, Bill served as a commissioned officer in the United States Army. From 1976 to 1979, he served as an Organizational Effectiveness Staff Officer and managed the Organizational Effectiveness Staff Officer Program within the United States. Immediately following his military career, Bill was the managing partner of Southern Consulting Group, an Atlanta-based organization-development consulting firm. Bill obtained his BA in sociology from the University of Albuquerque and completed his course work for his Master's degree in Organization Development at Pepperdine University in California. "

Organization Position Status
Crawford & Company Senior Vice President, Training & Dev Current
Pepperdine University Master's Degree in Organization Development Former

Organization Position Status
Crawford & Company Vice President, Global Counter Fraud Solutions Current

"John has a total of 38 years’ experience in the maritime industry. In 2004 John joined Crawford to initially set up the USA's Marine & Transport operation and in March 2006 was promoted to VP to develop the Global Marine & Transportation Services that is now part of Global Markets."

Organization Position Status
Crawford & Company Vice President, Global Marine & Transportation Current

Organization Position Status
Crawford & Company Vice President, Global Markets Current

Colm Keenan is the vice president of KMC On DemandSM. Prior to joining Crawford, Colm was president and founder of ClaimStar.net. Founded in 2000, ClaimStar quickly became the premier claims information and training resource for the property and casualty industry, providing courses to more than 3,500 adjusters from more than 150 companies. Crawford acquired it in April 2007 and rebranded it as Crawford Online. In 2009, Crawford Online was renamed KMC On Demand. Prior to founding ClaimStar.net, Colm spent 13 years in the property and casualty industry. He held a series of progressively responsible positions at Allstate, beginning as a property and auto claims adjuster, then moving up to management and training at the National Claim Training Center, and finally managing the Applied Research group.

Organization Position Status
Crawford & Company Vice President Current
Claimstar President Former
Claimstar Founder Former

Organization Position Status
Crawford & Company Vice President, Internal Audit Current
PricewaterhouseCoopers consultant Former
Cingular Wireless senior internal auditor Former
The University of Georgia Master of Accountancy with honors Former

Organization Position Status
Crawford & Company Vice President, Comm & Sales Support Current
Crawford & Company Director, Corporate Communications Former
Crawford & Company Marketing Communications Manager Former
Rock-Tenn Company Senior Public Relations Specialist Former
Georgia Real Estate News Editorial Assistant Former
The Ohio State University Bachelor of Arts Degree In Journalism Former

Organization Position Status
Crawford & Company Vice President, Global Tpa Services Current

Organization Position Status
Crawford & Company Vice President, Global Healthcare Current

Organization Position Status
Crawford & Company Vice President, Global Motor Current
Royal Insurance Former

Organization Position Status
Crawford & Company Vice President, Global Account Management Current

Organization Position Status
Crawford & Company Vice President, Property Services Current

Organization Position Status
Crawford & Company Vice President & Reg Managing Director, Caribbean Current
Crawford & Company Regional Director, Caribbean Territory Former
Crawford & Company Branch Manager, Jamaica Office Former

Organization Position Status
Crawford & Company Vice President Current
Crawford & Company Controller Current

Organization Position Status
Crawford & Company Vice President & Controller Current

Organization Position Status
Crawford & Company Senior Vice President & Reg Managing Director, Crawford & Company International, Inc Current
American International Group, Inc. vice president of Latin America Claims Division Former
United States International University master's degree in international business administration Former
Mercer University bachelor's degree in business administration management Former

Organization Position Status
Crawford & Company Senior Vice President & Reg Managing Director, Asia Pacific Current
Crawford & Company Regional MD, Asia Pacific Former

Organization Position Status
Crawford & Company Senior Vice President & Director, Commercial, Europe, Middle East & Africa Current

Organization Position Status
Crawford & Company Marketing Director Current

Charles joined the Crawford Educational Services training staff in 2005, bringing 20 years of claims adjusting experience with him. Charles joined Crawford in 1985 as an inside adjuster in our Washington, D.C./Fairfax, Virginia branch. Since then, he has worked as an outside adjuster, supervisor, and manager for Crawford. Charles was the 2003 recipient of Crawford & Company’s Virginia Crawford Distinguished Service Award, the Company’s highest honor. Charles earned a Bachelor of Science degree in Business as well as a Master of Arts degree in Urban Affairs from Norfolk University in Norfolk, Virginia. Charles holds an Associate in Claims (AIC), Associate in Risk Management (ARM), and certification in Supervisory Management from the Insurance Institute of America. Charles will focus on training claims management services classes and client casualty classes.

Organization Position Status
Crawford & Company Manager Current
Crawford & Company Inside Adjuster Current

Array

Organization Position Status
Crawford & Company Current

"Robert Krische is vice president, Finance and Accounting for Crawford & Company (Canada) Inc. Bob entered the accounting field in 1977 and began his career in the insurance industry in 1987. A graduate of Wilfrid Laurier University's Bachelor of Business Administration (BBA) program, a Chartered Accountant (CA), and a Chartered Insurance Professional (CIP), he joined Crawford in 1987. When completing his CIP studies, Bob was named the top graduating student employed by an independent adjusting firm in Canada, earning him the Canadian Independent Adjusters Association (CIAA) National Award. He continues to be active as a volunteer director and treasurer of a charitable organization and was active as a volunteer for many years in local minor sports programs. 539 Riverbend Dr. ?? Kitchener, ON N2K 3S3 ?? Phone (519) 578-5540 Fax (519) 578-2868 ?? www.crawfordandcompany.ca Crawford & Company (Canada) Inc. For"

Organization Position Status
Crawford & Company Current

"Dennis Replogle joined Broadspire in December 2003 as president and CEO. He has now been appointed Chairman of Broadspire effective July 1, 2008. He brought to Broadspire a proven 30-year track record from his tenures at Travelers Insurance Company and a Hartford, Connecticut-based third-party administrator, Specialty Risk Services (SRS). Replogle's wealth of experience includes field operations, field and workers' compensation claims, and national account marketing and management. Among his many notable accomplishments was the implementation of new claim and risk management information systems at SRS, which helped capture more vital information and improved claim handling. Prior to joining Broadspire, Replogle served as president of Specialty Risk Services, a subsidiary of the Hartford Financial Services Group, where he played an instrumental role in the development and implementation of a new benchmarking and outcomes measurement system. Replogle holds a Master's degree in organizational behavior from Hartford University and a Bachelor's degree in zoology from the University of Wyoming "

Organization Position Status
Crawford & Company Executive Officer Current

David Hymer is one of the founding partners of Hermes Sargent Bates, LLP in Dallas, Texas. Mr. Hymer's practice primarily consists of representing employers and insurance carriers in workers' compensation matters. He has represented parties in over 1,000 hearings, trials, or appeals throughout Texas. He represents parties, either employers or their carriers, in litigation before the Texas Department of Insurance - Division of Workers' Compensation, State Office of Administrative Hearings, as well as state and federal courts. He also represents employers who are non-subscribers as well as insurance carriers with occupational accident policy claims. Mr. Hymer also represents insurance carriers in bad faith litigation and subrogation matters. Mr. Hymer provides ongoing advise to employers on non-subscriber plans, workplace safety, return to work plans and policies, and OSHA concerns. Mr. Hymer has authored and lectured on various topics, including workers' compensation law, insurance claims handling, ethics and litigation. The following is a partial list of clients that have invited Mr. Hymer to speak to their employees: AIG Claims Services, Zurich Insurance Company, Tri-Star Risk Management, Great West Casualty Company, Crawford & Company, Martin Gas Sales, Poly-America, Half-Priced Books, Gates McDonald, Gallagher Bassett Claims Services, Exxon Mobil, Sedgwick CMS, Unitrin, Tri-Star Risk Management and Starwood Hotels. Besides the numerous invitations to speak to clients, while a partner with the firm, Mr. Hymer's speeches including: "Workers' Compensation Reform: Analysis of HB 7," Lorman Education Services, February 26, 2006; "Legislative Changes Concerning the Texas Workers' Compensation Statute" at Lorman Education Services' Workers' Compensation in Texas, Dallas Texas (November 9, 2001); "Bad Faith, Chapter 451 and Suits to Enforce Orders," Workers' Compensation Litigation Course, Southfork Hotel, December 1, 2005; "2005 Changes to Texas Workers' Compensation Law," Basic Workers' Compensation, Lorman Business Services, Dallas, Texas, July 27, 2005; "Why Texas Workers' Compensation Needs Reform," 2005 Hermes Sargent Bates' Employment Law Symposium; Author, "Comp Commission Won't be Missed," Dallas Business Journal, August 26, 2005; "Adjudicating the Workers' Compensation Case-The Carrier's Perspective" at National Business Institute's Advanced Workers' Compensation Seminar, Dallas, Texas (May 13, 2003); "Overview of Texas Workers' Compensation, Return to Work and Employers' Rights Issues" and "Improving the Return to Work Process" at Lorman Education Services' Return to Work Issues in Workers' Compensation in Texas, Fort Worth, Texas (July 6, 2001); "Important Issues in Claims Handling for Employers and Carriers" at Lorman Education Services' Introduction to Workers' Compensation, Fort Worth, Texas (June 22, 2001); "Important Issues in Claims Handling for Employers and Carriers" at Lorman Education Services' Introduction to Workers' Compensation, Dallas, Texas (May 3, 2001); "Update 2001: Texas Workers' Compensation Law: Appeals Panel Decisions, Appellate Court Decisions, and New Legislation" at the DFW CMSA 9th Annual Conference, Hilton DFW Lakes Hotel, Grapevine, Texas (March 30, 2001); "Overview of Texas Workers' Compensation, Return to Work and Employers' Rights Issues" and "Improving the Return to Work Process" at Lorman Education Services' Return to Work Issues in Workers' Compensation in Texas, Dallas, Texas (February 23, 2001); "Medical Issues Arising in Workers' Compensation Claims" and "Disputing the Compensability of Workers' Compensation Claims and Defenses to Claims" at Lorman Education Services' Workers' Compensation in Texas, Fort Worth, Texas (December 7, 2000); "Update in Workers' Compensation Law" at Lorman Education Services' Workers' Compensation in Texas, Dallas, Texas (November 10, 2000); "Workers' Compensation Hearings in Texas: Techniques and Strategies" for National Business Institute, Fort...

Organization Position Status
Texas Workers' Comp Forum Partner Current
Zurich Insurance Company Current
Great West Casualty Company Current
Crawford & Company Current
Tristar Risk Management Inc. Current

"Gary Gardner is vice president, Sales and Marketing for Crawford & Company (Canada) Inc. Gary began his career in 1981 as an adjuster in Crawford’s Toronto branch. A graduate of the University of Toronto and a Chartered Insurance Professional (CIP), Gary has continued his education by completing programs at Queen's University, the Schulich School of Business and at various sales-related courses and seminars. He has delivered seminars on disaster planning, alternate risk financing and other claims-related topics to several industry organisations. During his career, he has held various positions including adjuster, marketing coordinator, national account executive and sales manager. In addition, Gary has worked for two global brokerage houses in various production and claims positions. He has been involved in various industry associations and has been acknowledged by both the Ontario Risk and Insurance Management Society (ORIMS) and the Women in Insurance Cancer Crusade (WICC) for his charity efforts. 539 Riverbend Dr. ?? Kitchener, ON N2K 3S3 ?? Phone (519) 578-5540 Fax (519) 578-2868 ?? www.crawfordandcompany.ca Crawford & Company (Canada) Inc. For"

Organization Position Status
Crawford & Company Current
University of Toronto sales manager Former

Genevieve Stanley is Branch Manager of our Lexington office and Vice President of CGH Claims Service. She joined CGH Insurance Group in August 2002 as a Senior Claims Examiner in our Lexington Branch. Ms. Stanley has been involved in the claims business since 1984 and has worked for Old Republic, Crawford and Company, Great American and KEMI. She has earned an AIC designation from the Insurance Institute of America and a Workers' Compensation Claims Law Specialist from the American Educational Institute. In addition to workers' compensation, Gen also has handled most lines of Property and Casualty.

Organization Position Status
Cgh Insurance Group Branch Manager Current
Cgh Insurance Group Senior Claims Examiner Current
Crawford & Company Buyer Agent Current
Re/Max DFW Associates Current
Great American LLC Former

"Gerald Anderson is vice president, Administration for Crawford Adjusters Canada. Gerry began his career in 1967. A Fellow of the Insurance Institute of Canada (FCIP), he joined Crawford as an adjuster in 1970 and has held various positions including branch manager, regional manager, and vice-president, Operations."

Organization Position Status
Crawford & Company Current

Organization Position Status
Crawford & Company Current
Valparaiso University Bachelor of Arts Degree Former

Array

Organization Position Status
Wisconsin County Mutual Insurance Corporation Current
Aegis Corporation Resident Claims Adjuster Current

IEA welcomed Mr. Jeff McHale to its faculty in 1999. Since he joined us, Mr McHale has earned an outstanding reputation for his presentation of our Workers' Compensation semeseter programs including CA10, CA11 and CA20. Mr McHale is currently a Claims Supervisor with Crawford and Company.... click for full profile

Organization Position Status
Crawford & Company Claims Supervisor Current

"John Sharoun is chief executive officer for Crawford & Company (Canada) Inc. Beginning his career in 1973, John has nearly 35 years of claims experience, half of which has been on the independent adjusting side of the business. He is a Fellow Chartered Insurance Professional, a Fellow of the Canadian Independent Adjusters' Association and a Canadian Risk Manager. John's commitment to training and education is demonstrated through completion of the Executive Development Program at Wharton School of Business and management courses from Franklin Covey and Schulich School of Business. John is active in various organizations and committees across Canada including the editorial committee of the Canadian Independent Adjusters Association (CIAA), and as an invited guest of the Hockey Canada Risk Management Committee. John is also an Advisory Board member to the Lisensing and Compliance Division of the Financial Services Commission of Ontario. John has held various positions throughout his career including Canadian claims manager and vice president of claims for a Canadian insurer and has also worked as a partner in his own independent adjusting business. He has been with Crawford since 1995 and held positions such as senior vice president of Specialty Services and chief operating officer before being named as CEO in January 2006. John’s areas of expertise include casualty, errors and omissions, and specialty lines such as product liability, employer and benefits liability, and school board, institutional and public entity liability. Other specialties include sexual and physical abuse investigations, sports liability, entertainment and contingency."

Organization Position Status
Crawford & Company Current

Organization Position Status
Crawford & Company Current

Lance Cutrer is the Contract Coordinator for Crawford & Company. He assists our clients by taking them through the process of contract to the closing. Lance monitors the contract deadlines, the loan process, and attends the home inspection with the client. His attention to detail is an asset in this position as he insures that all aspects of the contract to close process is on track therefore closings happen on time without a delay. Lance is continuing his education in real estate with a focus on investments. He enjoys boating and architecture.

Organization Position Status
Crawford & Company Contract Coordinator Current
Re/Max DFW Associates Current

He is responsible for the Crawford Contractor Connection division, which is Crawford s contractor property managed repair service. Thomas received a bachelor s degree in history from the University of California, Los Angeles, (UCLA). Thomas has multi lines claims experience in the property/casualty area. He started his career in 1983 with Crawford as a Multi line Adjuster in Riverside, California. Other positions he has held with Crawford include Branch Supervisor, Unit Manger, and various Branch Manager positions in Santa Barbara, Riverside, Woodland Hills, and Los Angeles, California. He was also a regional vice president for Crawford s Western operations based in Los, Angeles. Larry was promoted to Crawford Senior Vice President in 1999 after the Crawford acquisition of The PRISM Network which operated as a subsidiary of Crawford. Crawford Contractor Connection now operates as a service of Crawford & Company. This division has focused on improved quality assurance for the insurance carrier clients and enhanced business relationships with the contractor business partners. Thomas has completed the Advanced Executive Education Program, sponsored by the Wharton School of Business and the American Institute of CPCU. He serves on the Board of Directors for the Jacksonville Better Business Bureau.

Organization Position Status
The Prism Network, Inc. Senior Vice President of Crawford Contractor Connection Current
Crawford & Company Contractor Current
University of California, Los Angeles Bachelor S Degree In History Former

R. ERIC POWERS, III (Director) is an associate attorney with Crawford & Company, Dunwoody, Georgia. He earned his undergraduate degree from Auburn University, his Jurist Doctor from the University of Alabama School of Law and his Master of Laws in Taxation from New York University School of Law. He is a member of the Georgia State Bar Association and the Alabama State Bar Association. SCOTT A. REYNOLDS (Director) is a principal with Catamount Constructors, Inc. of Atlanta, Georgia. In 2002, Catamount Constructors, Inc. was named the #235 Fastest Growing Private Company in the country by Inc. Magazine, and is a $67 million a year General Contractor with associate offices in Evergreen, CO and Nashville, TN. Mr. Reynolds holds a Bachelors Degree in Building Science from Auburn University.

Organization Position Status
Crawford & Company Associate Attorney Current
Horizon Holdings Mj, LLC Director Current
New York University School of Law Master of Laws In Taxation Former
Auburn University Undergraduate Degree Former

Rick has been a training specialist with Crawford Educational Services since 1995. Prior to 1995, Rick was a property general adjuster for Crawford & Company. Before joining Crawford, Rick worked for Aetna Life & Casualty as a claims unit property supervisor, claim unit "no fault" supervisor, senior property claim representative, and property claim representative. Rick holds a Bachelor of Science degree in Management from Miami University in Oxford, Ohio. He has an Associate in Claims (AIC) from the Insurance Institute of America. Rick specializes in training catastrophe as well as basic, intermediate, and advanced property adjusting classes for both employees and clients.

Organization Position Status
Crawford & Company Training Specialist Current
Aetna Life and Casualty Claims Unit Property Supervisor Former

Mr. Darden has 9 years experience as a Municipal Utility District director, five years of which were spent as District president. He is well versed in MUD operations as well as in civil law and civil procedures. Mr. Darden attended Pan American University where he earned his Bachelor of Business Administration degree. He has worked with Crawford & Company since 1976 in property and casualty insurance adjusting. He has lived in the Fort Bend area for more than 21 years.

Organization Position Status
Crawford & Company Current
North Fort Bend Water Authority Board of Directors Current

"Scott Sutherland is chief information officer (CIO) for Crawford Adjusters Canada. Beginning his career in 1981, Scott joined Crawford in 1986 as a manager of Information Systems. Scott is responsible for building the largest Canadian network used by an independent adjusting firm. He also developed Crawford’s CMS Claims Management System™ which is used in all of Crawford Adjusters Canada’s branches. Over the past few years, Scott also put CMS in place in Crawford offices across the globe including Australia and Asia Pacific. Scott is heavily involved in the current Crawford strategic planning sessions, focusing primarily on the area of operational effectiveness, which aims to improve the operational claims handling process within the firm. Scott is also one of five members of the CIO Committee for Crawford & Company International. He has continued his education by completing programs at Queen's University and is recognized as a leader in the industry, often quoted in IT publications across Canada. For"

Organization Position Status
Crawford & Company Current

"Stephen Anderson is senior vice president, Corporate Markets and Administration for Crawford & Company (Canada) Inc. Steve joined Crawford in 1995 bringing with him 25 years of experience at a national telecommunications company. He has held various positions over the course of his career including operations management, budget & results, training development, and human resource management. Before becoming svp, Corporate Markets & Administration, Steve was responsible for the Human Resources for the company. He was prime in developing and implementing Crawford’s Canadian human resource policies and procedures, and performance management. Steve led the development and implementation of CLAIMSALERT® in 1997, which started with 3 agents and now employs over 200 employees. In 1998, he earned his Certified Human Resources Professional (CHRP) designation. In 1999 he was promoted to vice president, Human Resources. In 2001, he received his Certified Professional Manager (CMP) designation and in 2002, he was certified in Workers’ Health and Safety by the WSIB. He achieved his Canadian Risk Manager (CRM) designation in 2007 and is currently persuing the Chartered Insurance Professional (CIP) designation. Steve led the 2000 Crawford Canadian strategic plan as well as other regional strategic planning sessions since that time. He is the executive sponsor for the current strategic planning initiatives in Canada. He is an active member of the Global Strategic Planning Team. In 2004, Steve worked with Crawford’s CLAIMSALERT® division to fully implement their strategic plan and to develop new areas of business, leading to significant growth as an industry-leading first notice of loss centre. Steve has been a member of the the Executive Managment Team since 2000. He is a Canadian board of directors member since 2006."

Organization Position Status
Crawford & Company Current
Bell Canada Former

Organization Position Status
Crawford & Company Current

"Bruce is the director of Crawford Educational Services and has been a trainer in the insurance industry for more than 16 years. Bruce is the author of numerous insurance programs including video, correspondence-based, and on-line courses. He was also a contributing author of AIC 36 (2001 ed.). In his 30 years with Crawford, Bruce has worked as a multi-line adjuster, adjuster-in-charge, branch supervisor, training specialist, and manager. Bruce has a Bachelor of Science degree in Business Administration from Arizona State University in Tempe, Arizona. He has also earned an Associate in Claims (AIC) from the Insurance Institute of America and served as an officer in the Arizona State Claims Association and the Springfield, Missouri Claims Association. Bruce specializes in casualty, workers’ compensation, and insurance fraud investigation training. "

Organization Position Status
Crawford & Company Director Current
Crawford & Company Manager Former
Crawford & Company Branch Supervisor Former
Arizona State University Bachelor of Science Degree In Business Administration Former

Organization Position Status
Crawford & Company Board of Directors Current

Organization Position Status
Roark Capital Group, Inc. Current
Havertys Chairman of the Board Current
Haverty Furniture Companies, Inc. Chairman of the Board Current
The Carter Center Board Member Current
Crawford & Company Director Current
High Museum of Art Board Member Current
Saint Joseph's Health System Board of Directors Current
Health System Board of Directors Current
King & Spalding LLP Partner Former
Emory University Chairman Former
Havertys Vice Chairman Former
Haverty Furniture Companies, Inc. Vice Chairman Former
University of Virginia J.D. Former
Harvard Business School MBA Former
Yale University Bachelor of Arts degree Former

Dennis Replogle joined Broadspire in December 2003 as president and CEO. He has now been appointed Chairman of Broadspire effective July 1, 2008. He brought to Broadspire a proven 30-year track record from his tenures at Travelers Insurance Company and a Hartford, Connecticut-based third-party administrator, Specialty Risk Services (SRS). Replogle's wealth of experience includes field operations, field and workers' compensation claims, and national account marketing and management. Among his many notable accomplishments was the implementation of new claim and risk management information systems at SRS, which helped capture more vital information and improved claim handling. Prior to joining Broadspire, Replogle served as president of Specialty Risk Services, a subsidiary of the Hartford Financial Services Group, where he played an instrumental role in the development and implementation of a new benchmarking and outcomes measurement system. Replogle holds a Master's degree in organizational behavior from Hartford University and a Bachelor's degree in zoology from the University of Wyoming

Organization Position Status
Broadspire, Inc. CEO Current
Crawford & Company Board of Directors Current
Crawford & Company CEO Former
Broadspire, Inc. President Former
Crawford & Company President Former
Specialty Risk Services President Former
Hartford University Master's Degree In Organizational Behavior Former
University of Wyoming Master's Degree In Organizational Behavior Former
University of Wyoming Bachelor's Degree In Zoology Former

Organization Position Status
Georgia Power Co. Chairman, President and CEO, Suntrust Bank, Georgia, Atlanta, Ga. Current
SunTrust Bank President Current
Oxford Industries, Inc. Board of Directors Current
Crawford & Company Board of Directors Current
SunTrust Bank Chief Executive Officer Former
SunTrust Bank Chairman Former

Organization Position Status
Oxford Industries, Inc. CEO Current
Genuine Parts Company Compensation, Nominating and Governance Committee Chairman Current
Crawford & Company Director Current
Genuine Parts Company Board of Directors Current
Genuine Parts Company Audit Committee Member Current
Oxford Industries, Inc. Chairman, Board of Directors Current

Organization Position Status
Andersen Corporation Managing Partner, Global Markets Current
Huron Consulting Group Inc. Board of Directors Current
Callaway Partners, LLC Board of Directors Current
IMS Health, Inc. Director Current
Cousins Properties Incorporated Director Current
Transcend Services, Inc. Director Current
Reit Corp Director Current
Crawford & Company Director Current
American Institute of Certified Public Accountants Member Current
US Robotics Corporation president Former
US Robotics Corporation chief financial officer Former
US Robotics Corporation vice president Former
Grant Thornton LLP manager Former
Datatec Limited vice chairman Former
A.M. Castle & Co. Director Former

Organization Position Status
Genuine Parts Company Executive Committee Chairman Current
Crawford & Company Board of Directors Current
Rollins, Inc. Board of Directors Current
Genuine Parts Company Audit Committee Member Current
National Automotive Parts Association CEO Former
Genuine Parts Company Chief Executive Officer Former
The University of Georgia Dean Former

Organization Position Status
National Bank Of South Carolina President, College of Charleston Current
South Carolina LLC President Current
Nutrition 21, Inc. Director Current
AGCO Corporation Board of Directors Current
Chromax Director Current
Jekyll Island Board of Directors Current
National Bank Of South Carolina Board of Directors Current
Carter & Associates Board of Directors Current
Crawford & Company Board of Directors Current
Claims Management Services Ltd Senior Vice President Former
Carlson School of Management Professor of Decision Sciences Former
The University of Georgia Dean Former
Bell Telephone Laboratories Former
The University of Georgia Chairman of Board Former
University of Florida PhD In Business Former
Bucknell University Bs In Mathematics Former

Organization Position Status
Crawford & Company Board of Directors Current

Organization Position Status
Crawford & Company Board of Directors Current

Executive News

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    The Wall Street Journal Interactive Edition - 8/11/09 - View Story

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