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- How to Create Better Client Relationships
- How to Create Better Client RelationshipsRE: How to Create Better Client RelationshipsHi Jon, thanks for the advice.What if your business is the kind like Facebook where you never meet your customers?Chris HaynesRE: How to Create Better Client RelationshipsDarn good question.The key in those businesses, I think, is continuous focus on...
- Discussion threads 2008-09-04
Additional Resources
- How to Create Better Client Relationships
- These days, PR firms need to do some extra care and feeding of their clients. Business may not be terrible, but lose a few clients you can't replace because of the economy and you could be hurting. So what steps can you take to create better, longer-lasting...
- Blog posts 2008-09-03
- Fiserv Q1 2007 Earnings Call Transcript
- Question-and-Answer SessionOperator Operator Instructions The first question is from Charlie Murphy of Morgan Stanley. Jeff Yabuki Hey, Charlie. Charlie Murphy - Morgan Stanley Hey, how are you. Thanks very much for taking the call. I had a question on the adjusted EBIT margin in the insurance segment, could we...
- Earnings calls 2007-04-25
- Symantec F1Q08 (Qtr End 6/29/07) Earnings Call Transcript
- Question-and-Answer SessionOperator Operator Instructions Helyn Corcos While Tom is polling for questions, I'd like to announce that Symantec plans to attend the Citigroup conference on September 6. We will be reporting our fiscal second quarter results on October 24. This information will also be posted on our events calendar...
- Earnings calls 2007-07-25
- Don't Tolerate Crazy Bosses.
- Don't Tolerate Crazy Bosses.Crazy Clients...I agree. I've terminated client relationships for no other reason than they were too high maintenance. If you spend too much energy on a toxic client, your other accounts suffer. Better to replace them than be a "work martyr."What about crazy clients?I'm a...
- Discussion threads 2007-05-15
- Leading Teams Across Continents
- Until relatively recently, teams had regular face-to-face contact. Now, with globalization and advances in communication technology, it is both possible and efficient to form dispersed international teams whose members can take advantage of their respective localities, time zones, and economic circumstances.Being a member of a dispersed team is a very...
- Articles 2007-10-05
- How to Manage Employees in Remote Locations
- In order to get the best out of your far-flung employees, you need to establish a clear communication routine, take extra steps to build trust, and review processes often to make sure they're working for everyone. Build a Strong Team, Starting with You ...
- Articles 2007-09-24
- Nokia exec talks Ovi platform
- Nokia, the world's largest cell phone maker, is under assault as companies like Apple challenge it in the increasingly popular smartphone market.The Finnish device maker says it's fighting back with its own cool phones and an Internet services platform called Ovi that will allow consumers to buy digital content, such...
- News items 2009-11-02
- How to Win at Office Politics
- Like it or not, every workplace is a political environment. But operating effectively within it doesn't have to mean sucking up, lying, or slinging dirt. In its purest form, office politics is simply about getting from here to there: securing a promotion, seeing an idea come to fruition, or gaining...
- Articles 2007-07-02
- Managing Pressure at Work
- For many people, being part of the business world comes at a substantial personal cost: stress. "It's a high stress job," people often say, as if this testifies to the position's prestige. For people whose ability to cope is at crisis point, however, stress is no longer a matter of...
- Articles 2007-10-05
- Bridging the Marketing Confidence Gap | BTalk Australia
- (19min 33) Why, when so much time is now spent online, are we not seeing digital media getting its fair share of the total marketing spend? Kent Wertime, Asia Pacific President for OgilvyOne, says it's to do with our understanding and experience of the medium. Phil Dobbie...
- Blog posts 2009-02-22
- AllianceBernstein Holding L.P. Q3 2007 Earnings Call Transcript
- Question-and-Answer SessionOperator Thank you. [Operator Instructions]. Thank you. Our first question is coming from Bill Katz from Buckingham Research. Please go ahead. William Katz - Buckingham Research Group Okay. Thank you and good afternoon. I was just wondering if you could talk a little bit about...
- Earnings calls 2007-10-25
- Lessons from the field - Effective Sales Management: Short and Long-term Planning, Forecasting, and Expense Budgeting - Part 2 of 2 - By John Hogan
- Lessons from the field - Effective Sales Management: Short and Long-term Planning, Forecasting, and Expense Budgeting - Part 2 of 2 - By John Hogan 'The budget evolved from a management tool into an obstacle to management.' Frank C. CarlucciCarlucci has had a very diverse career, having served as US...
- News items 2009-08-10
- Managing Expectations
- Expectations can be both a blessing and a curse! When you meet people's expectations, they're generally very grateful—a blessing. If you fail to meet those expectations, they may tell everyone about their disappointment, and be slow to offer forgiveness—a curse.Take this example: You're considering buying some expensive goods and you...
- Articles 2007-11-12
- Microsoft Pits Groove Vs. Google Apps For SharePoint 2010
- There's no one in the world better equipped to discuss Microsoft's SharePoint collaboration software than Jeff Teper, corporate vice president of the Office Business Platform, who started the SharePoint team 10 years ago. I spoke with Teper ahead of Microsoft's SharePoint Conference, where Microsoft CEO Steve Ballmer confirmed the public...
- News items 2009-10-20
- Spotting New Opportunities for Your Business
- The pace of change in the business world can often seem bewilderingly fast. Most businesses operate in an environment that spurs this pace. It's constantly changing due to a variety of factors: new competitors who bring fresh ideas to a market, changes in your customers needs and preferences, your sales...
- Articles 2007-10-24
- How To Sell Overpriced Services
- How To Sell Overpriced ServicesRE: How To Sell Overpriced ServicesOur company also have the price problem. Our price is higher than the competitors. As our customers are mainly oversea customers, most of communication are via email or telephone. It seems that "upgrade your appearance" can not help...
- Discussion threads 2008-06-30
- Sales is essential, Marketing is not.
- Sales is essential, Marketing is not.High five!!!You hit it right hard on the head!! I love marketing but Sales is the only department that makes a company money!! Our job is tough and fingers start pointing our way when the numbers are down.You are right...I only care about my...
- Discussion threads 2007-07-20
- How SMES Can Win Public Sector Contracts
- As the public sector looks to cut expenditure, smaller suppliers will have to work even harder to reach the top of the tendering shortlist. Understand the process Goal: Learn how to work within the public sector’s procurement process....
- Articles 2009-09-07
- How to Manage in a Recession
- During a downturn, the usual rules of the workplace change dramatically. Here's how to keep your team motivated and productive. Set the Tone Goal: Lower the anxiety level in the office by being candid about...
- Articles 2008-06-23
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