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- Planning Ahead Is the Key to Crisis Communications
- If you think your organization is safe from having a PR crisis, think again. More likely than not, you'll face the unexpected and you'll need to respond quickly and effectively. Here are some tips gleaned from this week's Bulldog Reporter PR University Audio Conference: How to get...
- Blog posts 2008-04-25
- Crisis Communication Planning: Organizing and Completing A Plan That Works
- Whether big or small, no organization should be without a crisis communications plan. There are many aspects to being prepared for a crisis, many of which, frankly, are not worth preparing for in advance, either because of their low probability of occurrence alien abduction of your entire management team, or...
- White papers 2003-01-01
- Communications Manual for CASA/Gal Programs: Introduction to Crisis Communications
- CASA/GAL programs and volunteers face crises every day. It's the nature of work. One is often involved in volatile situations involving families out of control. The volunteer program also makes vulnerable to other kinds of emergencies; ones we can't necessarily turn to traditional training to handle. They...
- White papers 2003-01-01
- Communication Guide: Crisis Communications
- Crises are turning points in our lives, which are not necessarily negative, but have the potential to be; we can emerge with credit from almost any critical situation. Any organization can undergo a crisis. This paper asserts that the key to successful crisis management and communications is preparation and planning....
- White papers 2003-01-01
- Crisis Communication: To Be Effective, Treat it Like Water
- When one is prepared, a crisis is a perfect opportunity to spread the word about public health. Paper explains that to do in a crisis is communicate with a variety of audiences at a time when there are multiple demands on attention. At such a time, it helps to be...
- White papers 2002-07-01
- Crisis Communication in Environmental Education Programs
- The article recalls some crisis situations for the company involved. And each crisis situation must be communicated to the general public through the news media. All crises have common characteristics. First, they are nearly always negative. They cast shadows of doubt about the credibility of an organization in the eyes...
- White papers 2003-01-01
- Crisis Communications
- From the executive summary: ‘Some problems that law firms face regularly, especially in weak economic times, are so poorly managed that they do more damage than they should: layoffs, firings of partners, scandalous e-mails that become public, the departure of a high-profile lawyer or practice group, or a sexual harassment...
- White papers 2003-01-01
- Crisis Communication: Never More Critical
- Every organization should take necessary steps to curb crisis. However, it is equally important to devise an effective communication plan, which may help people in dealing with the crisis. Hence, crisis communication is an essential discipline, which must be judiciously implemented within organizations. Crisis communication plan helps people to prepare...
- White papers 2003-01-01
- Developing A Community Crisis Communications Plan Or How To Keep Your Cool When The Big One Hits
- Whenever a crisis occurs within an organization or a community, it puts everyone, right from the top level management, to a low ranking person in a fix. However, the problem is multiplied because a company not only has to deal with internal crisis, but external crisis as well. Hence, an...
- Presentations 2003-01-01
- Crisis Communication
- Experts suggest that a crisis is unpredictable but not unexpected. Companies must know how to deal with a situation before, during, and after a crisis. When encountering crisis, companies must try to figure out its root cause and how it can be tackled. It is the duty of the top...
- Presentations 2004-08-16
- Crisis Communications
- From the executive summary: ‘A crisis at a property can take many forms; it could be a fire, the damage caused by a hurricane, an outbreak of food-borne illness, a labor dispute, or a crime committed on the property. Such a crisis, if not handled correctly, can irreparably damage the...
- White papers 2003-01-01
- Making a Crisis Worse: The Biggest Mistakes in Crisis Communications
- All businesses are vulnerable to crises. One can't serve any population without being subjected to situations involving lawsuits, accusations of impropriety, sudden changes in company ownership or management, and other volatile situations on which audiences - and the media that serves them - often focus. The cheapest way to turn...
- White papers
- 7 Must-Have Elements in Every Crisis Communications Kit
- Chances are incredibly high that the company is going to experience a crisis of some kind in the next 5 years. Its how a person handles that crisis with the media which will likely determine whether that crisis builds or seriously damages the company. That's why it is vital that...
- White papers 2004-07-15
- Crisis Communications: Staying Afloat in Turbulent Times
- A crisis can - and inevitably will happen in a person's township. The term "Crisis" denotes something more serious than a problem; it is a major occurrence with a potentially negative outcome affecting the township, its officials, residents or its reputation. A crisis can interrupt "Business as usual" for a...
- White papers 2005-04-01
- Learn How to Prepare a Crisis Communication Plan Like a Top Professional!
- Crises are rare events, but their impact is so great that astute organizations prepare plans to counter their effects. US research showed that 53% of all businesses hit by a crisis will not survive if they don't have an adequate recovery plan in place. Crisis communication is different from other...
- White papers 2006-10-16
- Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory
- Previous research based on Situational Crisis Communication Theory SCCT suggests that an organization's past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this paper provides a wider test of crisis history to...
- White papers 2004-07-01
- Crisis Communication at the University of Louisville: Policies and Procedures
- The way the University of Louisville communicates in a crisis has a lasting impact on its reputation. As a publicly assisted institution, the University of Louisville is obliged to keep the public informed of its activities. Invariably, the news media act as powerful agents in this process. How well the...
- White papers
- How to Create a Crisis Communications Plan
- A Crisis Plan Can Prevent a Bad Situation from Getting Worse: A crisis may be impossible to avoid, but proper preparation can help prevent a bad situation from getting worse. Unattended or improperly handled, a crisis can threaten the organization's credibility, reputation, and in its most extreme form - its...
- White papers
- Crisis Communications: Managing Corporate Reputation in the Court of Public Opinion
- A crisis is the ultimate unplanned activity and the ultimate test for managers. In a time of crisis, conventional management practices are inadequate and ways of responding usually insufficient. This author, a communications practitioner with global experience, details a well-managed crisis response that will leave stakeholders with a favourable impression...
- White papers 2006-03-01
- Impact of Past Crises on Current Crisis Communication
- Previous research based on Situational Crisis Communication Theory SCCT suggests that an organization's past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this paper provides a wider test of crisis history to...
- White papers 2004-07-01
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