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crisis and crisis communication

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Did you mean crisis management (164 results), crisis communication (95 results), crisis situation (5 results), Crisis Management International (2 results)

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Making a Crisis Worse: The Biggest Mistakes in Crisis Communications
All businesses are vulnerable to crises. One can't serve any population without being subjected to situations involving lawsuits, accusations of impropriety, sudden changes in company ownership or management, and other volatile situations on which audiences - and the media that serves them - often focus. The cheapest way to turn...
Tags: crisis communication
White papers
Crisis Communication at the University of Louisville: Policies and Procedures
The way the University of Louisville communicates in a crisis has a lasting impact on its reputation. As a publicly assisted institution, the University of Louisville is obliged to keep the public informed of its activities. Invariably, the news media act as powerful agents in this process. How well the...
Tags: crisis communication, agent, radio, TV
White papers
How to Create a Crisis Communications Plan
A Crisis Plan Can Prevent a Bad Situation from Getting Worse: A crisis may be impossible to avoid, but proper preparation can help prevent a bad situation from getting worse. Unattended or improperly handled, a crisis can threaten the organization's credibility, reputation, and in its most extreme form - its...
Tags: leadership
White papers
Planning Ahead Is the Key to Crisis Communications
If you think your organization is safe from having a PR crisis, think again. More likely than not, you'll face the unexpected and you'll need to respond quickly and effectively. Here are some tips gleaned from this week's Bulldog Reporter PR University Audio Conference: How to get...
Tags: Corporate communications, Jon Greer, crisis communication
Blog posts 2008-04-25
Learn How to Prepare a Crisis Communication Plan Like a Top Professional!
Crises are rare events, but their impact is so great that astute organizations prepare plans to counter their effects. US research showed that 53% of all businesses hit by a crisis will not survive if they don't have an adequate recovery plan in place. Crisis communication is different from other...
Tags: Corporate communications, crisis communication
White papers 2006-10-16
KeeneyPedia: The Fundamentals of Crisis Communications
Crisis communications at its most basic level consists of three elements: crisis planning, crisis response and crisis recovery. Crisis planning is the work done to define what constitutes a crisis for the organization, identify vulnerabilities - both likely and less-than-likely, assign responsibilities, prepare a spokesperson with media training, practice periodically...
Tags: Corporate communications, crisis communication, media training, phone
White papers 2006-09-17
How Mass Media Use Crisis Communications for Political Gain: the Broadcast Industry, 9/11, and Hurricane Katrina
It's a common observation that crises such as wars, recessions, stock market meltdowns, ethics scandals, and natural catastrophes often drive the public policymaking process. A crisis reveals a problem and then a public consensus emerges that policymakers must do something about it. The policy debate then centers on the best...
Tags: Investment, Hurricane Katrina, 9/11 commission, ethics, stock market, TV, stock, industry
White papers 2006-08-30
Crisis Communications: Managing Corporate Reputation in the Court of Public Opinion
A crisis is the ultimate unplanned activity and the ultimate test for managers. In a time of crisis, conventional management practices are inadequate and ways of responding usually insufficient. This author, a communications practitioner with global experience, details a well-managed crisis response that will leave stakeholders with a favourable impression...
Tags: Crisis, Crisis Communication, Corporate Communications, Marketing
White papers 2006-03-01
Crisis Communication With the Media
A crisis is a difficult period of actual or perceived damage to an institution, unit, or individual, triggered by a sudden event or a rapidly developing problem. A crisis may affect safety or security, financial stability, reputation or the general ability to conduct business. Crisis communication pertains to the exchange...
Tags: Corporate communications, American Library Association, crisis communication, agency, financial, security
White papers 2005-04-11
Crisis Communications: Staying Afloat in Turbulent Times
A crisis can - and inevitably will happen in a person's township. The term "Crisis" denotes something more serious than a problem; it is a major occurrence with a potentially negative outcome affecting the township, its officials, residents or its reputation. A crisis can interrupt "Business as usual" for a...
Tags: Corporate communications, crisis communication, strategy
White papers 2005-04-01
Crisis Communication
Experts suggest that a crisis is unpredictable but not unexpected. Companies must know how to deal with a situation before, during, and after a crisis. When encountering crisis, companies must try to figure out its root cause and how it can be tackled. It is the duty of the top...
Tags: Corporate communications, crisis communication, analysis, environment
Presentations 2004-08-16
7 Must-Have Elements in Every Crisis Communications Kit
Chances are incredibly high that the company is going to experience a crisis of some kind in the next 5 years. Its how a person handles that crisis with the media which will likely determine whether that crisis builds or seriously damages the company. That's why it is vital that...
Tags: Corporate communications, crisis communication
White papers 2004-07-15
Impact of Past Crises on Current Crisis Communication
Previous research based on Situational Crisis Communication Theory SCCT suggests that an organization's past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this paper provides a wider test of crisis history to...
Tags: Corporate communications, crisis communication, accident
White papers 2004-07-01
Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory
Previous research based on Situational Crisis Communication Theory SCCT suggests that an organization's past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this paper provides a wider test of crisis history to...
Tags: Corporate communications, Thomson Corp., crisis communication, accident
White papers 2004-07-01
Communication & Crisis
Crisis is an unpredictable and unstable situation that has dangerous consequences for an organization. It is imperative for the organization to proactively plan for the impending crisis. Crisis communication plays an important role in mitigating the negative effects of crisis. It helps in conveying clear, precise, and legitimate information about...
Tags: Corporate communications, crisis communication
Presentations 2003-01-01
Developing A Community Crisis Communications Plan Or How To Keep Your Cool When The Big One Hits
Whenever a crisis occurs within an organization or a community, it puts everyone, right from the top level management, to a low ranking person in a fix. However, the problem is multiplied because a company not only has to deal with internal crisis, but external crisis as well. Hence, an...
Tags: Crisis, Crisis Communication, Corporate Communications, Marketing
Presentations 2003-01-01
Crisis Communication in Environmental Education Programs
The article recalls some crisis situations for the company involved. And each crisis situation must be communicated to the general public through the news media. All crises have common characteristics. First, they are nearly always negative. They cast shadows of doubt about the credibility of an organization in the eyes...
Tags: crisis situation, crisis communication
White papers 2003-01-01
It’s A Crisis
Crisis is an unpredictable situation with disastrous consequences for an organization. Planning for the crisis is important for efficient crisis management. A crisis communication plan is formulated to effectively interact with the general public and the stakeholders and brief them about the situation. This is imperative to calm the public...
Tags: Corporate communications, crisis communication, crisis management
Presentations 2003-01-01
Communication Guide: Crisis Communications
Crises are turning points in our lives, which are not necessarily negative, but have the potential to be; we can emerge with credit from almost any critical situation. Any organization can undergo a crisis. This paper asserts that the key to successful crisis management and communications is preparation and planning....
Tags: crisis communication, crisis management, leadership, strategy
White papers 2003-01-01
Crisis Communication Planning: Organizing and Completing A Plan That Works
Whether big or small, no organization should be without a crisis communications plan. There are many aspects to being prepared for a crisis, many of which, frankly, are not worth preparing for in advance, either because of their low probability of occurrence alien abduction of your entire management team, or...
Tags: crisis communication
White papers 2003-01-01
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