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- Crisis Communications - The Importance of Inbound Messaging
- Never has the need for a crisis communications strategy been as crucial as it is in contemporary times. The catastrophic events of the previous years have shown that relying solely on traditional communications tools for contacting employees, customers and other constituents in a time of need is not enough for...
- White papers 2006-08-11
- Crisis Communications: The New Economy Way!
- Call it a tryst with destiny! Firstly the floods lashed the city and this looks like it is going to become an annual event; then disturbances took place in the city following some untoward incident by sections of a political party. Now it's the serial bomb blasts. Mumbai has had...
- White papers 2006-07-14
- Crisis Communications and Disaster Response
- Events such as terrorist acts, hurricanes and power outages have shown people that interruptions in one's business, not to mention one's daily life, is never far away. Even the best-thought-out disaster-response plans are inadequate if they don't include effective means of communicating to first responders, citizens and emergency operations centers.
- White papers 2006-04-01
- RSS and Crisis Communications
- Several interesting post have been published over the last months on using blogs and RSS in a crisis communications context. Most of them focused on the media relations aspect. And although the author fully aware of the importance of keeping the media up to date with accurate information during such...
- White papers 2005-04-01
- Internet Crisis Communications: What Should We Do?
- Internet crises share many of the fundamental elements of crisis communication management. First, every organization needs a crisis plan that includes many potential scenarios and should also include the worst case scenario - total product failure. This crisis plan should be taken seriously and practiced in a simulation exercise. Everyone...
- White papers 2006-05-26
- Crisis Communications: Get It Right - The First Time
- The tragedy at the Sago Mine near Tallmansville, WV on January 3, 2006 and the rumors that followed highlight the criticality of communications in a business continuity plan. It also points out that no matter what the news, timing can turn an event into a "Lose-lose" situation. One of the...
- White papers 2006-01-27
- Crisis Communication and the Internet: Risk and Trust in a Global Media
- The article asserts that risk is one of the main features of modern societies. With the Internet a new media has appeared, which on the one hand has increased the risk associated with information: free accessibility, interactivity, globality, and connectivity of personal, economical, political and media communication have all led...
- White papers 2002-03-25
Additional Resources
- Mashable's Weekly Guide to Social Media Conferences and Events
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-10-19
- Mashable's Weekly Guide to Events in Social Media
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-10-26
- Mashable's Weekly Conference Guide to Everything Social Media
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-11-02
- Obama's Eloquence, McCain's Lack of Authenticity, and Other Lessons From Election 2008
- Finally, the 2008 Presidential election is history. I'll leave it to others to comment on the political ramifications, of which there are plenty. Here's a quick review of the communications lessons from this amazing race: Barack Obama will be the most eloquent President in modern history. I'm...
- Blog posts 2008-11-05
- Richmond Times-Dispatch, Va., Tech Notes Column.
- By McGregor McCance, Richmond Times-Dispatch, Va. Knight Ridder/Tribune Business News May 4--When crisis strikes a business, communication loss and technology failure might top the list of problems. An office fire, for example, can cut electrical service and take down ...
- Research articles 2003-05-04
- Noteworthy: Internal Communications
- Today's companies are not being judged on financial performance alone. Organizations are also being judged on intangible factors that make up a corporate reputation, such as credibility; a focus on serving customers; high-quality products and/or services; and the ability to attract, develop and retain talent. It is estimated that the...
- White papers 2000-04-01
- Morgan Stanley's Censors Block Access to Top Financial Site
- "The truth shall set you free," the Bible informs us, but somebody better inform the censors over at Morgan Stanley, who are allegedly blocking some of the best content available online for dissecting the financial crisis--Â The Baseline Scenario --from appearing on its corporate site. Any website...
- Blog posts 2009-03-19
- Irrational Exuberance over Electronic Medical Records?
- When President-elect Obama outlined his economic stimulus package earlier this month, he emphasized the need to invest in the healthcare system's infrastructure by pushing for electronic health records EHR, nationwide: "We will make sure that every doctor's office and hospital in this country is using cutting edge technology and electronic...
- News items 2009-08-07
- FCC Rejects Mandatory 10-Digit Dialing To Solve Area Code Shortages, Cites Caller's Incovenience.(Brief Article)
- Facing a looming crisis in the shortage of phone numbers, the Federal Communication Commission FCC, took steps recently to reduce the need for more area codes. More and more area codes have been added in the last few years as the number of wired phone lines, Internet...
- Research articles 2001-01-22
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