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crisis management and crisis communication

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BNET Business Dictionary

Crisis Management: actions taken by an organization in response to unexpected events or situations with potentially negative effects that threaten resources and people or the success and...; Crisis Management definition on BNET »

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Managing Crisis Communications Online: Crisis communications is a now accepted discipline of communications, backed by extensive research, an impressive body of case studies, and a large and growing number of public examples from which to learn. Organizations in the public, private and non-profit sectors have recognized the value of good crisis management and have...; Tags: crisis management, crisis communication, business continuity; White papers
Crisis Management Vs. Crisis Communication: The difference between crisis management and crisis communications and the new term of business continuity needs to be clarified. Where does a person draw the line between management and communications in a crisis? As a matter of fact, a person will be doing everything he can to coordinate the management,...; Tags: Corporate communications, crisis communication, crisis management, business continuity; White papers
The Increasing Role of Public Relations as a Crisis Management Function: The 11th September terrorist attacks on the USA have greatly impacted on the tourism industry, causing managers to restrategise their communication programmes. This national investigation illustrates the increasing role of public relations as a crisis management function. The paper explains if public relations activities are increasing and advertising activities are...; Tags: Corporate communications, crisis management, crisis communication, public relations, 9/11 commission, theory, advertisement; White papers 2004-02-04
Why Law Firms Need A Crisis Plan: A crisis is an unstable situation during which an organization goes through an uncertain and difficult period. An efficient crisis management framework is imperative to be put in place to overcome the crisis. Crisis communication forms an important part of the crisis management framework. The paper examines issues involved and...; Tags: Corporate communications, crisis management, crisis communication, law firm; Presentations 2003-01-01
Recovering From Disaster: Crisis communications follows a team approach to execute interrelated tasks and activities. The communications staff must be used as ‘gatekeepers’ to ensure consistency in the messages. The organization must formulate disaster recovery plans for the unexpected disaster strikes. Crisis management is a team effort and an ongoing process, which must...; Tags: Team management, Corporate communications, Aon Corp., crisis management, crisis communication, team, disaster recovery; Presentations 2003-01-01

North Carolina Division Of Tourism: Crisis Communications Plan: Many kinds of situations have the potential to negatively impact the perception of North Carolina as a desirable vacation destination as well as impede travel to and within the state. When these occur, the Division of Tourism can help mitigate these situations through a coordinated involvement with the media, the...; Tags: Advertising & Promotion, North Carolina, crisis management, agency; White papers 2003-01-01
Communication Guide: Crisis Communications: Crises are turning points in our lives, which are not necessarily negative, but have the potential to be; we can emerge with credit from almost any critical situation. Any organization can undergo a crisis. This paper asserts that the key to successful crisis management and communications is preparation and planning....; Tags: crisis communication, crisis management, leadership, strategy; White papers 2003-01-01
It’s A Crisis: Crisis is an unpredictable situation with disastrous consequences for an organization. Planning for the crisis is important for efficient crisis management. A crisis communication plan is formulated to effectively interact with the general public and the stakeholders and brief them about the situation. This is imperative to calm the public...; Tags: Corporate communications, crisis communication, crisis management; Presentations 2003-01-01
Crisis Communication: A crisis is an unstable situation during which an organization goes through an uncertain and difficult period. Efficient crisis management involves enabling smooth communication between all employees of the organization. Everybody in the organization must have adequate information and knowledge about the crisis and its impending effects. This enables the...; Tags: Corporate communications, Pennsylvania State University, crisis communication, crisis management, knowledge, strategy; Presentations 2003-01-01
Crisis Management: Know Thineself: The Role Of The Vulnerability Audit In Crisis Prevention: Crisis prevention is the severely neglected aspect of the crisis communications. Few organizations necessarily invest the time to examine their vulnerabilities, before suffering their first major crisis. Vulnerability audit is a self-inspection thoroughly designed to identify the potential crises before it occurs. It paves the way for creation of a...; Tags: Corporate communications, crisis communication, audit, crisis management, vulnerability; White papers 2003-01-01
Crisis Communications and Management Plan: The International Association for Exhibition Management IAEM is the association which represents individuals and organizations involved in the various aspects of exhibitions production throughout the world. In normal circumstances, IAEM operates under a set of specific policies, procedures and bylaws that are in place to assure that IAEM’s daily operations...; Tags: Corporate governance, crisis communication, crisis management, board, board of directors, leader; White papers 2002-11-01
Issues Management: Crisis involves an unpredictable situation with dangerous consequences. A crisis, if not handled carefully, can have disastrous effects on an organization. Crisis communication is the activity of communicating the exact picture of the crisis to the public. The role of crisis communication is significant in the crisis management process. Issues...; Tags: Corporate communications, Pearson Education Inc., crisis communication, crisis management, analysis; Presentations 2001-01-01
What to Do Before and During a Crisis: Article shares the advice on the steps to be taken before a crisis and during a crisis. It advises to not confuse crisis communications with crisis management. Unless crisis communications is part of a larger program of crisis management, it will fail miserably. Unlike crisis communications, which is mainly reactive...; Tags: Corporate communications, Youngstown Publishing Co., crisis communication, crisis management; White papers 2000-10-16

Additional Resources

INX Deploys Unified Communications Solution for Springboard Non-Profit Consumer Credit Management: HOUSTON -- INX Inc., (NASDAQ:INXI) announced today that it has been selected to design and deploy a Cisco unified communications solution for Springboard Non-Profit Consumer Credit Management's national call center. As the consumer credit crisis deepens, Springboard has seen large increases in demand and call volume as more...; Articles 2008-07-08
Michael Kehs Appointed General Manager, Washington DC and US Head of Public Affairs for Hill & Knowlton: NEW YORK, July 7 /PRNewswire/ -- Hill & Knowlton today announced the appointment of Michael Kehs to General Manager, of the Washington DC office and US head of Public Affairs. (Photo: http://www.newscom.com/cgi-bin/prnh/20080707/NYM059 ) Prior to joining the firm, Kehs worked with Porter Novelli for...; Articles 2008-07-07
Pixel Creative Group Expands Capabilities with Lentini Creative Communications: HOUSTON -- Pixel Creative Group, with more than 30 years of design, marketing and advertising experience, has recently expanded its capabilities to include public relations, crisis planning and management, and marketing and communications services through its association with Lentini Creative Communications. Pixel Creative Group evolved from the award-winning...; Articles 2008-07-07
Martin Eakes: Managing Editor Eric Nee spoke with Self-Help's founder and CEO, Martin Eakes, about the subprime loan crisis and its impact on the poor. When Martin Eakes was a teenager growing up in a poor, rural community outside of Greensboro, N.C., his best friend, who was an African...; Articles 2008-07-01
Sago Mine Disaster: Can Lightning Strike Twice?, The: When addressing crisis management there are several key guidelines to be upheld in order to maintain organization on a company's behalf and limit the negative consequences. Obtaining an encompassing knowledge of the surrounding environment in which the crisis takes place is a key element in sustaining control. One spokesperson should...; Articles 2008-07-01
Infrastructure Leader Global Via Names Michael Lapolla as U.S. Director: Former NJ Turnpike Executive Director to lead effort to expand GVI's presence nationwide NEW YORK, June 30 /PRNewswire/ -- Global Via Infrastructure GVI (http://www.globalvia.com/) announced today former New Jersey Turnpike Executive Director Michael Lapolla will lead GVI's operations in the United States. LaPolla, 51, will direct...; Articles 2008-06-30
Virtual Ed Link Crisis Management Planning Solution Helps Colleges Achieve Legislative Compliance: Virtual Ed Link, Inc. (PINKSHEETS: VRED), thedeveloper and marketer of the leading edge technology platform for VELI'sSchool/College Safety Management System (S/CSMS) used to automate schooland campus safety and security, announced today that its Chief OperatingOfficer, Dr. Alan McCartney, has been marketing the VELI solution toCommunity and Technical Colleges in concert...; Articles 2008-06-26

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