crisis management and response

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The Human Side of Crisis Management

Catastrophic workplace incidents affect people in ways that can have lasting negative consequences. Even crisis-prepared companies often overlook these needs. Effective response requires an understanding of what people need from management, and how to provide it. Article tells what do employees need beyond basic survival following a workplace disaster. It...

Tags: Response, Workplace, Article, Crisis Management, Recruitment & Selection, Human Resources, Workforce Management

White papers 2003-09-01

Crisis Management: Could You Cope If The Unthinkable Happened

Hospitality companies and tourist destinations are now realizing that they not only have a moral obligation, but also may need to take a legal stance to cope with incidents that involve their clients. Planning, training, conducting drills, testing procedures and providing additional external resources are all important functions. Operational response...

Tags: Response, Fact, Perception, Crisis Management, Asset Management, Workforce Management, Operational Planning, Business Operations, Human Resources

White papers 2003-06-26

Critical Infrastructure Vulnerability: An Overview of the Report to the President from the Commission on Critical Infrastructure Protection

Using a new breed of warrior, the information warrior, the foreign government hacks into the systems of the various oil companies that control the flow of petrochemical products throughout the U.S. For all intents and purposes, systems that control the flow and processes seem to be operating within parameters. Rapidly,...

Tags: Response, Commission, Vulnerability, Crisis Management, Government, Asset Management, Sales Force Management, Operational Planning, Business Operations, Sales

White papers 2003-01-01

A Seven-Step Formula For Crisis Management

From the executive summary: ‘Experts suggest that a crisis response formula is a checklist of how to respond after a catastrophic event. It is designed to help organizations think through what to do. There are three parts of crisis management - preparedness, response, and reaction. Preparedness includes protection of physical...

Tags: Preparedness, Center For Association Leadership, Reaction, Response, Crisis Management

White papers 2001-11-01