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- Crisis Communications 202
- Bad things happen to good companies all the time and worst things happen to bad companies. Even though businesses can't prevent a tragedy or crises, steps can be taken to mitigate their effects. A crisis situation presents enormous threats and represents significant risk to the company's reputation, operations, market share,...
- White papers 2002-01-01
- Sound Internal Communication Is Crucial in a Crisis Situation
- The events of 9/11 affected all of workplaces. But, a question, which arises, is that what lessons have we learned from 9/11, and what will we do differently next time? To address these questions, the DC Region of Agricultural Communicators in Education ACE put together a half-day workshop on the...
- White papers 2002-08-01
- Crisis Communications Plan
- As an extension of the News Release Policy and a parallel document to the Emergency Management Plan, this plan serves to establish a proper method for the dissemination and management of public information during a crisis situation. A crisis situation shall be defined as any situation or event identified by...
- White papers 2002-02-12
- Negotiating in a Crisis Situation: The Time Factor
- When negotiating in a crisis situation time is always a major consideration. Time can be the best friend and how one uses it will determine the outcome many times. Ask any hostage negotiator about time, it is always the key. The key to Negotiating in a Crisis Situation is time;...
- White papers 2006-09-12
Additional Resources
- Planning a Crisis Management Strategy
- When companies experience a major problem that threatens their business, they need to react quickly and effectively to protect their reputations. Providing clear information to customers and the media can build support and help the company to recover quickly. An important part of the process is having a crisis management...
- Articles 2007-11-02
- Introduction to Crisis Communication
- This manual has been developed to assist local cooperatives in successfully addressing the communication aspects of crisis situations. The objective of this article is to provide local cooperatives and related businesses with policies and a framework for communicating in times of crisis in a manner that preserves and enhances the...
- White papers 2003-01-01
- Tips & Techniques: Crisis Management
- Article includes the general principles that can positively affect your actions and communication in a crisis situation. It explains that crisis communication planning can help dealing effectively with those unexpected disasters, emergencies or other unusual events that may cause unfavorable publicity for organization. Before the crisis, successful communication will depend,...
- White papers 2003-01-01
- From the Cockpit: Lessons in Leading Through Crisis
- The pace of change impacting practice managers has never been greater. From consolidations, mergers, and acquisitions to re-engineering profit centers, managers are faced with what often appears to be "crisis" situations. And with crisis comes the fact that staff often experience anxiety, the off-shoot of fear. This article offers practical...
- White papers 2003-01-01
- Communication Guide: Crisis Communications
- Crises are turning points in our lives, which are not necessarily negative, but have the potential to be; we can emerge with credit from almost any critical situation. Any organization can undergo a crisis. This paper asserts that the key to successful crisis management and communications is preparation and planning....
- White papers 2003-01-01
- Crisis Management Plan-Eastern Oregon University
- The main purpose of this article is to clearly communicate with the Eastern Oregon University community in times of crisis by preparing in advance university personnel and offices who will be responsible for dealing with a crisis and for gathering and relaying accurate and critical information to internal and external...
- White papers 2002-05-01
- A Lesson in Crisis Communications
- A tragedy in the author's community could very well have ended up a PR nightmare, but it was handled with professionalism and compassion. Communication is key, in any situation. In a crisis situation, however, a crisis communications plan must already be in place. Second, even after the crisis is over,...
- White papers 2005-12-10
- Crisis Management - An Outline for Survival
- The article states that crisis management is a plan that works to minimize the potential damage of a crisis, and in some cases can be effective in eliminating a potential crisis altogether. It is said to be a two-pronged exercise created by the crisis management team. The first is the...
- White papers 2003-01-01
- Crisis Communication in Environmental Education Programs
- The article recalls some crisis situations for the company involved. And each crisis situation must be communicated to the general public through the news media. All crises have common characteristics. First, they are nearly always negative. They cast shadows of doubt about the credibility of an organization in the eyes...
- White papers 2003-01-01
- The Guide To Crisis Management
- The article discusses how to prepare for a crisis. The Guide to Crisis Management utilizes a step-by-step approach to assist chapters experiencing any type of crisis situation. It discusses points to consider before reading through the Guide to Crisis Management and prior to developing a crisis management plan. Some of...
- White papers 2003-01-01
- Theft of the Oscars : How Roadway Successfully Managed a Crisis
- Everyone wants to avoid a crisis, but no one should avoid crisis planning. Most companies are highly susceptible to a wide range of unanticipated events that could cause immense damage, sometimes very quickly. Though the incident may not be your company's fault, it still can result in a deterioration of...
- White papers 2002-01-01
- Crisis Management Plan-Painesville Township Schools
- This article discusses crisis communication plan. The main goal is to maintain an orderly school operation while meeting the needs of the students and their families, together with the staff during a crisis as defined by the Crisis Management Team. The following procedures are designed to enable the students, staff,...
- White papers 2003-01-01
- Ohio Division of Travel and Tourism: Crisis Communications Blueprint
- The Ohio Division of Travel and Tourism has created a crisis communications plan designed to help in handling a crisis situation whether large or small. This blueprint provides information on how to prepare a crisis plan and hints on handling a crisis once it occurs. The Plan Template contains...
- White papers 2003-04-01
- Business Platinum Ventures: Dealing With Crisis
- You keep your books carefully and treat your customers like royalty. You spend conservatively and observe safety procedures to the letter. That's all terrific. Unfortunately, it doesn't inoculate the company against an unexpected crisis. Even the best-managed companies face serious, unforeseen problems that can threaten their survival. How one can...
- White papers 2002-07-01
- Central Texas College Crisis Communication Plan Community Relations Standard Operating Procedures
- A crisis situation is defined as any circumstance or event identified by the chancellor as having a real or potential major impact on the campus community as a whole. Each crisis or emergency will require a unique public information response dependent on the nature of the crisis. The purpose of...
- White papers 2006-09-12
- How to Work With the Media in a Crisis Situation
- Bhopal. Exxon Valdez. DDT. Fentanyl. Sarin. Hydrochloric acid. LNG. These are words tied to chemicals that conjure up death and destruction resulting in a crisis. And a crisis means publicity. What often turns a chemical emergency into a crisis or disaster is surprise, compounded by confusion and errors that occur...
- White papers
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