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	<title><![CDATA[crm and hosted crm Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/crm+and+hosted+crm.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to crm and hosted crm]]></description>
	<s:counts start="0" returned="20" found="26" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Hosted CRM Vendor Comparison Guide]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=323644]]></link>
		<description><![CDATA[Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include:     Pricing per User...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 23 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[Hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/inside+crm.html"><![CDATA[Inside CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[TechTarget Adds Hosted CRM and Healthcare Categories to Its 2020software.com Web Site]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Nov_14/ai_n27052206]]></link>
		<description><![CDATA[NEEDHAM, Mass. -- Information technology IT media company TechTarget announced today the addition of Hosted CRM and Healthcare categories to its 2020software.com Web site. 2020software.com is focused exclusively on providing small- and medium-sized businesses SMBs approaching a business software purchase decision with detailed feature comparison information and access to trial...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 14 Nov 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/health+care.html"><![CDATA[health care]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/techtarget.html"><![CDATA[TechTarget]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web+site.html"><![CDATA[Web site]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TTGT</category>
		<category domain="tickers">TTGT</category>
	</item>
	<item>
		<title><![CDATA[Entellium Wins Market Leader Award from CRM Magazine; Preeminent Magazine for Customer Relationship Management Recognizes Entellium Hosted CRM as Leader in Boosting Sales Force Effectiveness]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Sept_19/ai_n26990358]]></link>
		<description><![CDATA[SAN JOSE, Calif. -- Entellium today announced that it has won a 2006 Market Leader Award in the Sales Force Automation category from CRM Magazine, the leading publication of the Customer Relationship Management CRM industry. Entellium was recognized for its innovative approach to usability, which has been shown to boost...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 19 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/entellium.html"><![CDATA[Entellium]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[sales force]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[USSI Cleans Up with Entellium; Commercial Contract Cleaner Gains Competitive Edge with Hosted CRM]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_August_24/ai_n26966928]]></link>
		<description><![CDATA[SEATTLE -- Entellium (www.entellium.com) today announced that USSI, Inc. (www.ussiclean.com) has turned to Entellium's hosted CRM solution to help it sweep up every opportunity in the highly competitive commercial cleaning market. By using a powerful CRM tool in place of a manual spreadsheet and contact manager-based approach, USSI gains a...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 24 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/entellium.html"><![CDATA[Entellium]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Entellium eDesktop Unlocks User Effectiveness for On-demand CRM; Leading Hosted CRM Provider Moves beyond the Browser with New Entellium eDesktop ``Smart Client'' To Enhance User Productivity]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_June_13/ai_n26893627]]></link>
		<description><![CDATA[SEATTLE -- Entellium (www.entellium.com) today announced availability of its eDesktop Release, a significant update to the company's popular hosted CRM suite.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 13 Jun 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/entellium.html"><![CDATA[Entellium]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/web+browser.html"><![CDATA[Web browser]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Wireless Solution Innovator Junxion Turns to Entellium to Help Customers Make The Connection; Entellium's Hosted CRM Solution Puts Wireless Router Firm's Growing Sales and Service Team in the Driver's Seat]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_April_25/ai_n26836482]]></link>
		<description><![CDATA[SEATTLE -- Entellium (http://www.entellium.com) today announced that Junxion, Inc., developer of the market leading Junxion BoxTM cellular router, has selected Entellium for its expanding Customer Relationship Management CRM requirements.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 25 Apr 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/entellium.html"><![CDATA[Entellium]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[team]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://resources.bnet.com/topic/wireless+router.html"><![CDATA[wireless router]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[LingualCare is All Smiles Thanks to Entellium's Hosted CRM; Entellium's Robust Application Helps Company Manage Multi-layer Sales and Service Channel]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Jan_30/ai_n26739637]]></link>
		<description><![CDATA[SEATTLE -- Entellium (http://www.entellium.com) today announced that LingualCare, the company that has revolutionized the orthodontics industry by creating "invisible" braces, or iBraces, that fit on the "tongue" side or lingual side of teeth, has selected Entellium for its Customer Relationship Management CRM needs.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 30 Jan 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/entellium.html"><![CDATA[Entellium]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Entellium Wins Frost & Sullivan's Customer Service Leadership Award for Hosted CRM]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_6/ai_n15676831]]></link>
		<description><![CDATA[SEATTLE -- Free Customer Support from CRM Usability Leader Rivals the  "Experience that Enterprise Level Firms Usually Received at a Price"]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 06 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[customer service]]></category>
		<category domain="http://resources.bnet.com/topic/entellium.html"><![CDATA[Entellium]]></category>
		<category domain="http://resources.bnet.com/topic/frost+%2526+sullivan.html"><![CDATA[Frost & Sullivan]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Miracle NT Chooses Siebel CRM OnDemand to Accelerate Sales and Boost Customer Satisfaction; Spanish IT Consulting Firm Adopts Leading Hosted CRM Solution to Support New Sales Strategy]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_22/ai_n15625601]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of customer-facing solutions, today announced that Miracle Nuevas Tecnologias Miracle NT has selected Siebel CRM OnDemand as its strategic hosted CRM solution to increase existing account penetration and provide increased customer satisfaction.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 22 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://resources.bnet.com/topic/miracle.html"><![CDATA[Miracle]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[sales strategy]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Salesboom Launches ''Off Siebel'' Rescue Initiative for Stranded CRM Ondemand Customers]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_14/ai_n15389675]]></link>
		<description><![CDATA[HALIFAX, NS Canada -- Salesboom.com (http://www.salesboom.com), industry leading provider of hosted CRM, SFA, ERP and CLM solutions today made an announcement concerning the recent buyout of Siebel Systems by Oracle, offering an "Off Siebel CRM OnDemand" rescue operation. Salesboom.com is currently offering 100% credit for the remainder of any existing...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 14 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Sage Software's SageCRM.com Beats the Competition in Hosted CRM Comparison Review, Named Network Computing's "Editor's Choice"]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200509/ai_n15347589]]></link>
		<description><![CDATA[Sage Software formerly Best Software announced today that its SageCRM.com hosted customer relationship management CRM service for small and mid-sized businesses has won "Editor's Choice" from CMP Media LLC's Network Computing magazine, beating entries from Salesforce.com, Microsoft via TriVenture CRM OnTarget, RightNow Technologies, NetSuite, and Entellium Corporation. Siebel Systems, Inc....]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 07 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/network.html"><![CDATA[network]]></category>
		<category domain="http://resources.bnet.com/topic/network+computing.html"><![CDATA[network computing]]></category>
		<category domain="http://resources.bnet.com/topic/sage+software.html"><![CDATA[Sage Software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[New Focus Selects Siebel CRM OnDemand; Leading Provider of Photonics Tools Taps Hosted CRM Technology Leader for Opportunity Management, Email Integration and Integrated CRM and Call Center]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_June_2/ai_n13792409]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- Siebel Systems, Inc. (Nasdaq:SEBL), the leading provider of customer-facing solutions, today announced New FocusTM, Inc., a leading provider of photonics tools and solutions to the research and industrial markets, chose Siebel CRM OnDemand for its hosted CRM solution. Siebel CRM OnDemand allows New Focus to unify...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 02 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/e-mail.html"><![CDATA[e-mail]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[NetSuite's New Hosted CRM Application Integrates Order/Partner/Incentive Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qa3995/is_200506/ai_n14682873]]></link>
		<description><![CDATA[NetSuite, Inc., a provider of integrated business application software, has launched NetSuite CRM+, a hosted CRM application that integrates order management, partner management, incentive management and project tracking. The application is designed to give growing businesses a 360-degree view of all customer interactions. The new application also offers eCRM, which...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 01 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/netsuite+inc..html"><![CDATA[NetSuite Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web+site.html"><![CDATA[Web site]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Siebel CRM OnDemand Recognized As a Leader in Hosted CRM by Independent Research Firm]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_April_4/ai_n13502839]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- New Report Recognizes Siebel CRM OnDemand for Best Strategy, Strong Customization and Integration Tools, and Deep Industry-Specific Offerings]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 04 Apr 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Siebel CRM OnDemand Recognized As a Leader in Hosted CRM by Independent Research Firm.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200504/ai_n23475516]]></link>
		<description><![CDATA[SAN MATEO, Calif., Apr 4, 2005 CCNMatthews via COMTEX    SAN MATEO, Calif., Apr 4, 2005 CCNMatthews via COMTEX  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 04 Apr 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Leading Analyst Firm Validates Siebel Systems' Impressive First Year in Hosted CRM]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Feb_7/ai_n9494347]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- Independent Research Firm's 2005 Hosted Sales Force Automation TechRankings Highlights Enterprise-Class Capabilities of Siebel CRM OnDemand]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 07 Feb 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Leading Analyst Firm Validates Siebel Systems' Impressive First Year in Hosted CRM.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200502/ai_n23470653]]></link>
		<description><![CDATA[SAN MATEO, Calif., Feb 7, 2005 CCNMatthews via COMTEX    SAN MATEO, Calif., Feb 7, 2005 CCNMatthews via COMTEX  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 07 Feb 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[The customer relationship management spend.(IT By The Numbers)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb3237/is_200412/ai_n13040240]]></link>
		<description><![CDATA[Gartner believes hosted CRM software is an idea whose time has  come. The Stamford, Conn.-based research firm foresees businesses  investing close to $1 billion in hosted CRM applications by 2009. That  would represent a five-year compound annual grow    Gartner believes hosted CRM software is...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 01 Dec 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/gartner+inc..html"><![CDATA[Gartner Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://resources.bnet.com/topic/small+and+medium+business.html"><![CDATA[small and medium business]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IT</category>
		<category domain="tickers">IT</category>
	</item>
	<item>
		<title><![CDATA[Rabobank Deploys Siebel CRM OnDemand; The Netherlands' Largest Retail Bank Uses Hosted CRM Solution to Underpin Innovative Electronic Wallet Payment System]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_Nov_17/ai_n6363280]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of business applications software, today announced that Rabobank, the largest retail bank in The Netherlands, has deployed Siebel CRM OnDemand to underpin its innovative electronic wallet payment service, called 'MiniTix'. Siebel Systems' hosted CRM solution, which is an extension...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 17 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/bank.html"><![CDATA[bank]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/payment.html"><![CDATA[payment]]></category>
		<category domain="http://resources.bnet.com/topic/retail+company.html"><![CDATA[retail company]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Rabobank Deploys Siebel CRM OnDemand; The Netherlands' Largest Retail Bank Uses Hosted CRM Solution to Underpin Innovative Electronic Wallet Payment System.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200411/ai_n23464118]]></link>
		<description><![CDATA[SAN MATEO, Calif., Nov 17, 2004 CCNMatthews via COMTEX    SAN MATEO, Calif., Nov 17, 2004 CCNMatthews via COMTEX  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 17 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/bank.html"><![CDATA[bank]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/payment.html"><![CDATA[payment]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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