BNET Industries
Market Cap:$456.2M
Last Fiscal Year Sales:$112.0M
- Public
- US
Dow Jones Description
RightNow Technologies (we, us, our, the Company or RightNow) provides on demand customer relationship management (CRM) software and services that help consumer-centric organizations improve customer experiences, while reducing costs. In todays competitive business environment, we believe providing superior customer experiences can be a powerful way for companies to drive sustainable differentiation. RightNows technology enables an organizations service, marketing and sales personnel to leverage a common application platform to deliver service, to market and to sell through phone, email, web and chat. Additionally, through our on demand delivery approach, or software-as-a-service (SaaS), we are able to eliminate much of the complexity associated with traditional on premise solutions, to implement rapidly, and to price our solutions at a level that results in a lower cost of ownership compared to on premise solutions. Our value-added services, including business process optimization and lifetime product tune-ups, are directed toward improving our customers efficiency, increasing user adoption and assisting our customers to maximize the return on their investment. Approximately 1,900 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve.
Number of Employees 737
Contact Information
40 Enterprise Blvd PO Box 9300
Bozeman, Montana 59718-9300
(406) 522-4200
Peer Companies
NAICS Code Software Publishers: 511210
Recent Events
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RightNow Introduces RightNow CX, the Customer Experience Suite
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RightNow Introduces New Strategy for Customer Experience
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RightNow Technologies RNOW Upgrade Alert, Watch for 67.2% Technical Uptrend Continuation
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Steve Singh, Chairman and CEO of Concur, Joins RightNow Board of Directors
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RightNow Technologies Finished At New High For Year Friday
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RightNow Hosts Global Summits in Colorado, Australia and the United Kingdom
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Mzinga Relaunches Software as OmniSocial to Better Compete with Jive, Socialtext
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RightNow Technologies Revises Guidance with Acquisition
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Rightnow Technologies closes HiveLive purchase
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RightNow Completes Acquisition of Social Networking Company,
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RightNow August 09 Boasts New Graphical Workflow Design Capabilities and Analytics for Cloud Monitor
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Taleo Shows A Knack For Managing Talent
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RightNow Technologies Announces Second Quarter 2009 Financial Results
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Ahead of the Bell: Rightnow downgraded
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TiVo Selects RightNow to Deliver Better Customer Experiences
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RightNow Unveils New Cloud Monitor and Enterprise Analytics with RightNow May '09
News & Analysis
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RightNow acquires startup HiveLive for USD6m
Strategy Eye
- 2009-09-08
CRM software solutions provider RightNow has acquired social network startup HiveLive for USD6m. In a press release RightLive has stated that by acquiring HiveLive it will be able to provide a broad ?social CRM solution? for its market. by Editorial
Cast Iron Systems Introduces New Integration Appliances for RightNow's On Demand CRM Solutions
- 2007-11-06
Cast Iron Systems , the fastest growing integration appliance vendor, today introduced a family of new appliances -- iA2500-RN, iA3000-RN and iA3000HA-RN -- designed specifically for RightNow 's on demand customer relationship management CRM solutions. Requiring no software to purchase, install, or maintain, these RightNow-optimized appliances reduce...
Less clutter, more customer: Milicron and Rockford Corp. find integration key to customer service goals.(Applications & Services)(Company overview)
- 2006-04-01
In theory, business is about getting and keeping customers--knowing what products they want, when and how they want them delivered, and what will keep them coming back for more. In practice, manufacturers are focused on other things--optimizing pro In theory, business is about getting...
The fight over CRM: on-demand services are providing a renaissance for a once-struggling technology
- 2006-01-01
Software giant Oracle has never been one to shy away from acquisition. In 2005 alone, the Redwood Shores, Calif.-based company gobbled no less than nine competitors. When Oracle President Charles Phillips was asked at a press briefing whether its rival, Salesforce.com, was next on the company's shopping list, Phillips' appetite...
A college learns a thing or two from CRM: the University of South Florida supports an 800 percent IT increase by turning to RightNow Technologies.(BEST PRACTICES FOR CUSTOMER-CENTRIC ORGANIZATIONS)
- 2005-06-01
IT support has become a critical issue for universities, which are offering a greater range of computing resources to students, faculty, parent organizations, and even alumni. For many, access to admissions and academic departments, online academic d IT support has become a critical issue for universities,...
Greg Gianforte of RightNow Technologies Named to RealMarket Research's CRM Board of Advocates
- 2000-01-19
Business Editors
- 1
Industry Transcripts by Seeking Alpha
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Trintech Group PLC F3Q10 (Qtr End 10/31/09) Earnings Call Transcript
on Nov 25, 2009about TTPA
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Blue Coat Systems, Inc. Q2 2010 Earnings Call Transcript
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QAD Inc. F3Q10 (Qtr End 31/10/09) Earnings Call Transcript
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TiVo Inc. F3Q10 (Qtr End 10/31/2009) Earnings Call Transcript
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Brocade Communications Systems Inc. F4Q09 (Qtr End 31/10/09) Earnings Call Transcript
on Nov 24, 2009about BRCD
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