BNET Industries
Last Fiscal Year Sales:$37.5M
- Private
- US
Dow Jones Description
Talisma is a leading provider of Customer Interaction Management (CIM) software solutions that enable businesses to deliver a truly exceptional online customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, and Web self-service with a robust and mature CIM Web services platform, comprehensive analytics, and a system-wide knowledge base. Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Europe, and North America. Since its incorporation, Talisma has obtained an impressive global customer base across a variety of industries, including call center, telecommunications, distribution, education, financial services, government, healthcare, high-tech, fitness, hospitality, travel, legal, eCommerce, manufacturing, media, retail, service and support, transportation, and utilities. Talisma's technologies create an infrastructure that has proven to raise efficiencies and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.
Number of Employees 174
Contact Information
411 108th Ave NE Ste 900
Bellevue, Washington 98004
(425) 688-3800
Peer Companies
NAICS Code Software Reproducing: 334611
News & Analysis
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crm and talisma corp. - All News and Analysis
Five9 to Increase CRM Effectiveness by Deploying Talisma™ via the Salesforce.com AppExchange; Talisma Knowledgebase™ Will Enable Five9 to Reduce Costs and Help Customers Help Themselves
- 2006-01-17
SAN FRANCISCO -- More Than 150 On-Demand Business Application Listings Now Available via the Salesforce.com AppExchange
Pitney Bowes Named 2005 Gartner CRM Innovator Award Winner; Leading Integrated Mail and Document Management Company Honored for Successful Implementation of Talisma Software
- 2005-11-03
BELLEVUE, Wash. -- TalismaTM, an enterprise Customer Interaction Management CIM solutions provider, congratulates Pitney Bowes, the world's leading integrated mail and document management company, for being selected by Gartner as the recipient of the inaugural Gartner CRM Innovator award. The award acknowledges Pitney Bowes' innovative use of Talisma Chat to...
Talisma Adds 42 New Enterprises; In the First Quarter of 2005, Multi-channel CRM Solution Provider Excels In Asia Pacific, Europe, the Middle East, and North America
- 2005-05-18
BELLEVUE, Wash. -- TalismaTM, a leading provider of Multi-channel CRM solutions, announced today that it signed 42 new companies, representing several million customer interactions every month, in the first three months of 2005. The continued growth of the company illustrates Talisma's unparalleled focus on operations, organic growth, strategic acquisitions, and...
Dacorum Borough Council Selects Talisma Multi-Channel CRM for Superior Customer Service and E-Government Drive
- 2004-12-07
BELLEVUE, Wash. -- Local council tackles e-government targets by providing citizens with Multi-channel contact
ICICI Lombard Insurance Services Implements Talisma v6 CRM; To Enhance Customer Service for Claims Processing
- 2004-11-22
BELLEVUE, Wash. -- Insurance giant sets new level in customer service with multi-channel Customer Relationship Management solution from Talisma
Xchanging Selects Talisma CRM to Service its Global Insurance Customers
- 2004-10-19
BELLEVUE, Wash. -- Business Process Services Provider, Xchanging, Enhances Service to Insurance Customers with Talisma Customer Relationship Management Solution
ShareBuilder Selects Talisma's Multi-channel CRM to Increase Customer Service Efficiency
- 2004-10-19
BELLEVUE, Wash. -- Customer Service Agents Handle More Calls, Provide More Consistent Responses
PhotoWorks Selects Talisma's Multi-channel CRM to Power New Customer Initiative; CRM Solution Suite Helps Leading Photo Web Site Deliver Cost Effective Customer Service
- 2004-09-13
BELLEVUE, Wash. -- TalismaTM, a provider of Multi-channel Customer Relationship Management CRM solutions, announced today that Seattle-based PhotoWorks has selected Talisma's Multi-channel Customer Relationship Management CRM software to help deliver total customer communication integration and management. PhotoWorks, a full-service provider of digital and film photography services to consumers, will use...
Talisma Launches Talisma V6.0 Plus — Delivering Powerful Multi-Channel CRM Functionality
- 2004-09-13
BELLEVUE, Wash. -- Powerful Knowledge Management and Portal Framework Enhancements Shipping with Latest Release
BETDAQ Implements Multi-Channel CRM from Talisma; Global Betting Exchange Boosts Customer Service With New Chat Communication Channel
- 2004-06-02
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