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	<title><![CDATA[crm software Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/crm+software.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to crm software]]></description>
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		<title><![CDATA[Laserfiche and CRM Software  Announce Integration of Technology Platforms for Investment Advisors]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Oct_25/ai_n27422144]]></link>
		<description><![CDATA[Powerful desktop tool enables firms to capture and manage documents, reduce costs, and facilitate compliance]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 25 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/advisor.html"><![CDATA[advisor]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
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		<title><![CDATA[SYSPRO Enhances SYSPRO CRM Software to Facilitate FDA Compliance]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_August_28/ai_n27356427]]></link>
		<description><![CDATA[COSTA MESA, Calif. -- SYSPRO, a leading provider of enterprise software, has today announced significant enhancements to the SYSPRO CRM Customer Relationship Management solution. These most recent upgrades are designed to enable manufacturers, such as Medical Device Manufacturers and Food Producers, to more easily comply with FDA regulations in addition...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 28 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/compliance.html"><![CDATA[compliance]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
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		<title><![CDATA[Maximizer Software Inc.: South Carolina Department of Commerce Boosts Investments and Job Creation With CRM Software; Government agency exceeds job creation targets by 42% with Maximizer CRM strategy.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200707/ai_n22562588]]></link>
		<description><![CDATA[VANCOUVER, BRITISH COLUMBIA, Jul 24, 2007 CCNMatthews via COMTEX  -- Maximizer Software Inc. (TSX:MAX), the world's leading provider  of affordable, easy-to-use Customer Relationship Management CRM  software applications, today announced that the So  VANCOUVER, BRITISH COLUMBIA, Jul 24, 2007 CCNMatthews via COMTEX  -- Maximizer Software Inc....]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 24 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
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		<category domain="http://resources.bnet.com/topic/maximizer+software+inc..html"><![CDATA[Maximizer Software Inc.]]></category>
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		<category domain="http://resources.bnet.com/topic/u.s.+department+of+commerce.html"><![CDATA[U.S. Department of Commerce]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">MAX</category>
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		<title><![CDATA[CRM Vendor Maximizer and ES Research Ink Strategic Agreement; Deal links CRM software and sophisticated sales effectiveness and performance analyst services.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200706/ai_n22560831]]></link>
		<description><![CDATA[VANCOUVER, BRITISH COLUMBIA and WEST TISBURY, MASSACHUSETTS, Jun  28, 2007 CCNMatthews via COMTEX -- Maximizer Software Inc. (TSX:MAX),  the world's leading provider of affordable and easy-to-use Customer  Relationship Management CRM software applic  VANCOUVER, BRITISH COLUMBIA and WEST TISBURY, MASSACHUSETTS, Jun  28, 2007 CCNMatthews via COMTEX...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 28 Jun 2007 00:00:00 -0700</pubDate>
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		<category domain="http://resources.bnet.com/topic/maximizer+software+inc..html"><![CDATA[Maximizer Software Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">MAX</category>
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		<title><![CDATA[(NASDAQ: CMVT) Selects (OTC PK: SFWJ) CRM Software Suite]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200701/ai_n17104437]]></link>
		<description><![CDATA[SES Inc. (PINKSHEETS: SFWJ) is a software company providing enterprise software that enables small and medium-sized enterprises and telecom operators to optimize functions such as workforce management, call centers, and resource management. ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 05 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/nasdaq+stock+market+inc..html"><![CDATA[Nasdaq Stock Market Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">NDAQ</category>
		<category domain="tickers">NDAQ</category>
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		<title><![CDATA[Small Business CRM Software - It Is Very Important That You Define Your Business]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=345562]]></link>
		<description><![CDATA[Customer Relationship Management CRM is suitable for any business, no matter whether the business is big or small. Actually, considering what the CRM software offers; it makes it a perfect tool for a small business. The CRM software is very cost efficient and at the same time, the software emphasizes...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM Software]]></category>
		<category domain="http://resources.bnet.com/topic/small+business.html"><![CDATA[Small Business]]></category>
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		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
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		<title><![CDATA[Workopia, a Microsoft Partner Specializing in CRM 3.0 Reaches out to Serve Small Enterprises across the U.S.; Small/Medium Firms Can Implement Powerful Microsoft CRM  Software with Workopia Guidance]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_August_8/ai_n26950516]]></link>
		<description><![CDATA[SAN FRANCISCO -- Workopia, Inc. now offers national assistance to small businesses that want to evaluate and implement Customer Relations Management software at an affordable price. Unlike most Microsoft enterprise partners, Workopia talks the language of the small/medium company and focuses on fast, efficient implementation of enterprise level software. Workopia...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 08 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
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		<title><![CDATA[SYSPRO Adds New Features, Functionalities to SYSPRO CRM Software]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_July_6/ai_n26917094]]></link>
		<description><![CDATA[COSTA MESA, Calif. -- SYSPRO, a leading producer of enterprise software for SMB manufacturers and distributors, has announced the addition of hundreds of new features and functionalities to SYSPRO Customer Relationship Management software, an enterprise-class software system that enables a business to manage internal resources, customer, supplier and prospect relationships,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 06 Jul 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
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		<title><![CDATA[Dovarri to Provide SFA/CRM Software for the HP Mobility Solutions Evaluation Center; Dovarri PRO One with iMarket Provides Enhanced On-Demand Sales Force Automation Capabilities; Latest Version Comes with New Individual User Edition]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_19/ai_n15698883]]></link>
		<description><![CDATA[HOUSTON -- Dovarri, Inc. today announced that its full line of customer relationship management CRM solutions is part of the HP Mobility Solutions Evaluation Center. The recently launched Dovarri 6.0 line, which includes three turn-key sales-centric CRM solutions with emphasis on providing powerful tools that help enable sales people to...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 19 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
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		<title><![CDATA[Forrester Evaluates Enterprise CRM Software Vendors]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_3/ai_n14844278]]></link>
		<description><![CDATA[CAMBRIDGE, Mass. -- The customer relationship management CRM market is rife with dissatisfied customers who are betting millions of dollars on products and services that do not fully satisfy their needs. Approximately $13 billion will be spent on CRM initiatives worldwide in 2005. Forrester Research, Inc. (Nasdaq: FORR) has released...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 03 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/forrester+research+inc..html"><![CDATA[Forrester Research Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">FORR</category>
		<category domain="tickers">FORR</category>
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		<title><![CDATA[Etihad Airways Selects Epiphany to Enhance Guest Recognition Program; The National Airline of the United Arab Emirates to Use Epiphany CRM Software to Take Guest Hospitality to New Heights]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_July_25/ai_n14815965]]></link>
		<description><![CDATA[ABU DHABI, U.A.E. & SAN MATEO, Calif. -- Epiphany, Inc. (NASDAQ:EPNY), a leading provider of customer relationship management CRM solutions for consumer-oriented businesses, today announced that Etihad Airways has selected the EpiphanyR CRM software suite for its guest recognition program, a next generation guest loyalty management concept aimed at redefining...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 25 Jul 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Customer management vendors in heated battle to meet user demand.(HOSTED SOFTWARE)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4372/is_200507/ai_n15259345]]></link>
		<description><![CDATA[Siebel Systems may have invented the CRM software space, but users  seem to believe Salesforce.com has perfected the model for how CRM  software should be delivered.       Boston-based AMR Research expects companies to increase spending on  CRM softwa    Siebel...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 01 Jul 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
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		<title><![CDATA[Epiphany Makes Available Latest Version Of CRM Software Suite]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qa3995/is_200506/ai_n14682849]]></link>
		<description><![CDATA[Epiphany, Inc., a provider of CRM solutions, has announced the immediate availability of the latest version of the Epiphany 6.5 CRM software suite. The Epiphany 6.5 software suite is a family of modular CRM applications designed to assist the largest consumer-oriented companies (e.g., in telecommunications, retail financial services and insurance...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 01 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
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		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Pivotal 5.1 Recognized as Top CRM Software Package by Leading Analyst Firm.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200503/ai_n23474708]]></link>
		<description><![CDATA[VANCOUVER, BRITISH COLUMBIA, Mar 22, 2005 CCNMatthews via COMTEX    VANCOUVER, BRITISH COLUMBIA, Mar 22, 2005 CCNMatthews via COMTEX  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 23 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/pivotal+corp..html"><![CDATA[Pivotal Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Pivotal 5.1 Recognized as Top CRM Software Package by Leading Analyst Firm]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_March_22/ai_n13466280]]></link>
		<description><![CDATA[VANCOUVER, British Columbia -- Pivotal Corporation and chinadotcom corporation (NASDAQ: CHINA)]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 22 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/pivotal+corp..html"><![CDATA[Pivotal Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Connecting Mobile Sales Teams To "Business Central" Via A Solution Designed For Use With CRM Software]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168307]]></link>
		<description><![CDATA[Mobile computing devices are quickly becoming essential tools for today's sales professionals. The online version of SAP Mobile Sales ensures that the sales employees are always connected with one's critical business processes. That means they can work with customers in real time from any location, accessing the data they need...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/mobile+computing.html"><![CDATA[Mobile Computing]]></category>
		<category domain="http://resources.bnet.com/topic/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM Software]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
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	<item>
		<title><![CDATA[SNT Chooses E.piphany to Maximize the Value of Each Customer Interaction; Leading Outsourced Contact Center Operator Will Also Resell E.piphany CRM Software in Europe]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_Oct_12/ai_n6231230]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- E.piphany, Inc. (NASDAQ:EPNY), a leading provider of customer relationship management CRM solutions for consumer-oriented businesses, today announced that SNT, one of the largest contact center operators in Europe, has selected E.piphanyR CRM software to manage inbound marketing offers for all incoming customer contacts. As part of...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 12 Oct 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/outsource.html"><![CDATA[outsource]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[E.piphany to Make E.6 CRM Software Suite Available on Linux; Solution Provides Lower Costs, Open Environment and More Choice for Enterprise CRM Customers]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_August_2/ai_n6136373]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- E.piphany, Inc. (Nasdaq:EPNY), a leading provider of customer relationship management CRM solutions for consumer-oriented businesses, today announced that it will make the E.piphanyR E.6R CRM software suite available on Linux. Delivering the E.6 CRM software suite on Linux will bring to market a cost-effective open computing...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 02 Aug 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/environment.html"><![CDATA[environment]]></category>
		<category domain="http://resources.bnet.com/topic/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[CRM Software on a Smaller Scale]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=261031]]></link>
		<description><![CDATA[Whether a person is looking to win new customers or retain current ones, ACCPAC CRM 5.6 and Maximizer Enterprise 8 are two applications geared toward helping small and midsize companies improve customer relationships. The author found that each of these CRM products offers a good means of improving sales force,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 09 Apr 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM Software]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/international+data+group.html"><![CDATA[International Data Group]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[chinadotcom corporation: Pivotal 5 Recognized as Top CRM Software Package by ISM; Pivotal Earns Major Industry Award for Eight Consecutive Years.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200403/ai_n23442415]]></link>
		<description><![CDATA[VANCOUVER, BRITISH COLUMBIA, Mar 10, 2004 CCNMatthews via COMTEX    VANCOUVER, BRITISH COLUMBIA, Mar 10, 2004 CCNMatthews via COMTEX  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 10 Mar 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/pivotal+corp..html"><![CDATA[Pivotal Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/crm+software.html"><![CDATA[CRM software]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
	</item>
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