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- Five Ways Large Enterprises Take Advantage Of CRM Solutions
- Customer Relationship Management CRM technology does more than streamline customer service-it offers a 360-degree outlook on your business. No organization can benefit more from this panorama view than large enterprise. Customer Relationship Management promotes synergy across all front-office functions: Marketing, Sales & Distribution, and Support. Sharing information and analysis streamlines...
- White papers 2007-06-14
- AMICAS Adds Salesforce Service & Support for Complete CRM Solution; Reduces Average Time to Close Cases by 60%
- AMICAS, a leader in radiology and medical image and information management solutions, was outgrowing its homegrown call management system. The company's vision for CRM extended beyond individual silos of automation for sales, support, and the other customer-facing departments. AMICAS sought the combined power of all departments sharing a common solution,...
- Case studies
- HR Solutions Provider Drake Augments CRM Solution With AppExchange's Unique Business Processes
- Drake International, a leading global human resources solutions provider, is using the AppExchange on-demand platform to create, deploy and manage three new business critical applications. AppExchange has enabled Drake International to dramatically extend the value of its salesforce.com deployment far beyond CRM by allowing it to build and run on-demand...
- Case studies
- The Business Case for Real-Time Mobile CRM
- Winning sales and retaining customers is always tough, and superior products do not guarantee success. Sale representatives and field service personnel make the difference. They are the company's ambassadors, and need to show the customer the unique selling proposition of their product. Increased knowledge and faster responsiveness helps those in...
- White papers 2005-03-16
- Bank of Montreal: Insight Driven Marketing & Sales
- BMO Financial Group needed to create a CRM solution that would allow it to deliver targeted customer-specific information, better manage a newly integrated workflow for service requests and more efficiently manage sales force activity. BMO partnered with Accenture in 2000 to build and implement a high-performance CRM solution. BMO and...
- Case studies
- Packaging Company Gains $1 Million in Sales to Smaller Accounts With CRM Solution
- Aspect Packaging manufactures packaging and shipping supplies for customers in the automotive, electronics, and manufacturing industries throughout Australia. Aspect Packaging was tracking on paper orders and sales opportunities for its 2,000 customers. Without a better way to manage customer relationships, delays and lost sales occurred. Aspect Packaging installed Microsoft CRM....
- Case studies 2005-10-01
Additional Resources
- Adopting Sales Force Automation Solution Tip Sheet
- Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer relationship management Sales Force Automation SFA solution that get their team excited. With the right CRM/SFA solution, immediately see the potential revenue and overwhelming benefits...
- White papers 2007-09-13
- PROTECH + Microsoft = the complete solution for associations.(Tech Tool Kit)(Advertisement)
- PROTECH CRM for Members is the first Microsoft customer relationship management solution delivering member-centric customer service and sales-force automation to the association industry. PROTECH CRM for Members is the first Microsoft customer relationship management solution delivering member-centric customer service and sales-force automation to...
- Research articles 2004-04-01
- Boost Pharmaceutical Sales With mySAP Customer Relationship Management: Improve Sales Force Effectiveness,Optimize Product Launches
- The paper highlights how Relationship Management solution mySAP CRM helps in driving growth and boosting sales by maximizing the pharmaceutical company's sales and marketing efforts - delivering a strategic platform that allows to adapt to market changes and comply with regulations. It helps in targeting the most valuable customers, increase...
- White papers 2005-05-13
- CRM Checklist: What To Know Before You Buy
- There's a Customer Relationship Management CRM solution for every business. But which one is best for yours? With so many variations on sales force management, marketing automation, and analytics, it can be difficult to settle on one. This paper breaks down the five steps to finding a CRM system worthy...
- White papers 2008-01-28
- StayinFront To Provide CRM Solution For Orphan Medical
- StayinFront, a leading global provider of enterprise-wide customer relationship management CRM applications, decision support tools and eBusiness systems, today announced it has successfully piloted a CRM system for Orphan Medical, Inc., providing a solution for their newly expanded sales force. Orphan Medical, Inc. (NASDAQ: ORPH) acquires, develops and markets...
- Research articles 1970-01-01
- StayinFront To Provide CRM Solution For Orphan Medical
- StayinFront, a leading global provider of enterprise-wide customer relationship management CRM applications, decision support tools and eBusiness systems, today announced it has successfully piloted a CRM system for Orphan Medical, Inc., providing a solution for their newly expanded sales force. Orphan Medical, Inc. (NASDAQ:ORPH) acquires, develops and markets pharmaceuticals...
- Research articles 1970-01-01
- Gomez, Inc. Standardizes on Salesforce.com Enterprise Edition; Leader of Internet Quality Measurement Replaces Siebel Client/Server Model with Web-based CRM Solution
- Business Editors/High-Tech Writers SAN FRANCISCO--BUSINESS WIRE--Nov. 4, 2002 Salesforce.com, the market leader in online customer relationship management CRM, today announced that Gomez, Inc., the technology leader in Internet quality measurement, is using salesforce.com's Enterprise Edition to streamline and maximize its CRM initiatives. Gomez had originally purchased Siebel (Nasdaq:SEBL)...
- Research articles 2002-11-04
- Brandwise SSI and Socket Communications Partner to Enhance Sales Force Mobility; Comprehensive Solution Automates Back Office, Field Sales and Tracking Processes
- LAKEWOOD, Colo. & NEWARK, Calif. -- Brandwise SSI, a leading provider of Sales Force Automation, Customer Relationship Management CRM and business analysis tools for manufacturers and sales agencies in fragmented wholesale industries (including gift, home furnishings, lighting, craft and specialty toy), and Socket Communications, Inc. (Nasdaq:SCKT), the Mobile ConnectionTM Company,...
- Research articles 2005-07-19
- Live Post: Sales 2.0 Conference in Chicago
- Today I’m posting a “running update†of everything that happens at the Sales 2.0 Conference in Chicago. This conference sponsored by one of my publishers SellingPower features real-life customer stories about how they use the latest technology. It will probably be worth your time to check this...
- Blog posts 2009-09-10
- Why Sales Reps Hate CRM.
- I've yet to hear any sales professional say anything good about CRM. Every time I post about CRM (as in "Five Signs Your CRM System is Failing" and "CRM is Almost Dead"), the only salespeople willing to praise the technology are the ones selling CRM. A...
- Blog posts 2008-03-12
- CureCRM Launches as CRM Scheduler For Twitter, Salesforce.com
- CureCRM launches a browser-based SAAS solution that tracks prospect and customer conversations in e-mail applications and Twitter to triggers a CRM engagement. CureCRM also includes an automated, e-mail-based scheduling assistant to help sales teams schedule and place meetings into Google, Apple's iPhone, and Microsoft Outlook calendars. CureCRM also offers plug-ins...
- News items 2009-08-22
- Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
- Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy customer relationship management system,...
- White papers 2008-10-01
- Fixing CRM (Pt. 2): A Simple Process.
- Fixing CRM (Pt. 2): A Simple Process.The Power of a Simple ProcessIt's very important to emphasize a simple approach to selling. When you prepare to deploy a CRM system, you should consider creating a process that is natural, easy, and allows for scaling. The key steps in the sales...
- Discussion threads 2008-03-19
- Sage Software Receives Multiple Market Leadership Awards for Entire CRM Product Portfolio and CEO's Strategic Vision
- Sage Software today highlighted four market leadership awards presented by CRM Magazine spanning the company's entire CRM product portfolio. ACT! by Sage, the best-selling contact and customer management solution with over 2.5 million users worldwide, was awarded top honors again this year winning the sales force automation category. Sage CRM,...
- Research articles 2005-09-26
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