BNET Industries
Last Fiscal Year Sales:$37.5M
- Private
- US
Dow Jones Description
Talisma is a leading provider of Customer Interaction Management (CIM) software solutions that enable businesses to deliver a truly exceptional online customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, and Web self-service with a robust and mature CIM Web services platform, comprehensive analytics, and a system-wide knowledge base. Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Europe, and North America. Since its incorporation, Talisma has obtained an impressive global customer base across a variety of industries, including call center, telecommunications, distribution, education, financial services, government, healthcare, high-tech, fitness, hospitality, travel, legal, eCommerce, manufacturing, media, retail, service and support, transportation, and utilities. Talisma's technologies create an infrastructure that has proven to raise efficiencies and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.
Number of Employees 174
Contact Information
411 108th Ave NE Ste 900
Bellevue, Washington 98004
(425) 688-3800
Peer Companies
NAICS Code Software Reproducing: 334611
News & Analysis
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Talisma Adds 42 New Enterprises; In the First Quarter of 2005, Multi-channel CRM Solution Provider Excels In Asia Pacific, Europe, the Middle East, and North America
BELLEVUE, Wash. -- TalismaTM, a leading provider of Multi-channel CRM solutions, announced today that it signed 42 new companies, representing several million customer interactions every month, in the first three months of 2005. The continued growth of the company illustrates Talisma's unparalleled focus on operations, organic growth, strategic acquisitions, and...
Talisma Delivers Record Results in '04; Talisma's Multi-channel CRM Solutions Continue to Lead the Market
BELLEVUE, Wash. -- TalismaTM, the global leader in true Multi-channel CRM solutions, today announced record results for 2004. "This was truly a blue ribbon year for Talisma. Across the board the company delivered superior results in our sales, services, and product divisions. Our customer base more than doubled, our year...
PhotoWorks Selects Talisma's Multi-channel CRM to Power New Customer Initiative; CRM Solution Suite Helps Leading Photo Web Site Deliver Cost Effective Customer Service
BELLEVUE, Wash. -- TalismaTM, a provider of Multi-channel Customer Relationship Management CRM solutions, announced today that Seattle-based PhotoWorks has selected Talisma's Multi-channel Customer Relationship Management CRM software to help deliver total customer communication integration and management. PhotoWorks, a full-service provider of digital and film photography services to consumers, will use...
Talisma Corp. and Fujitsu Consulting Partner to Offer Revolutionary CRM Solutions to Financial Services, Telecommunications and Government Sectors
Business Editors, Technology Writers
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White Papers, Webcasts, and Resources
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