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	<title><![CDATA[crm system Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/crm+system.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to crm system]]></description>
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		<title><![CDATA[Is Your CRM System Blocking Sales?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=4888]]></link>
		<description><![CDATA[It's a complete myth that CRM automatically makes sales teams more productive.Â  In fact, there are many cases where CRM has made it much more difficult for sales teams to actual sell.    Here are the five red flags that your CRM system is more bother than it's...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 27 Aug 2009 05:30:53 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/red+flag+software.html"><![CDATA[Red Flag Software]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Top 10 Lies Sales Managers Tell Reps]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=2387]]></link>
		<description><![CDATA[I don't want to shock you, but sometimes sales managers lie.Â  When that happens, it's not always easy to know what to do.Â  In most cases, you probably want to rethink working anywhere that your manager isn't, uhh..., entirely straightforward.Â  However, if you're not ready to pack it in, here...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 05 May 2009 05:30:40 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/response.html"><![CDATA[Response]]></category>
		<category domain="http://resources.bnet.com/topic/commission.html"><![CDATA[Commission]]></category>
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		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[Training]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/here.html"><![CDATA[HERE]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
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	</item>
	<item>
		<title><![CDATA[Effective ERP & CRM Integration]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1108425]]></link>
		<description><![CDATA[Making a CRM system work for your company is about more than finding the right solution. Carefully linking existing applications to a CRM system is critical for success. Imagine, for example, convincing a customer to enroll in a new service only to mail them a brochure the very next week...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 15 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/erp.html"><![CDATA[ERP]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://resources.bnet.com/topic/erp.com.html"><![CDATA[ERP.com]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
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	</item>
	<item>
		<title><![CDATA[Fixing CRM (Pt. 3): NO DATA ENTRY!]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=1993&messageID=8845&start=0]]></link>
		<description><![CDATA[Fixing CRM (Pt. 3): NO DATA ENTRY!Making CRM work for the rep...I am not convinced that CRM Vendors think sales people are stupid.  Maybe my opinion is too biased because I started my career as a sales rep and now am part of a company that adds value to...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 20 Mar 2008 08:20:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/data+entry.html"><![CDATA[data entry]]></category>
		<category domain="http://resources.bnet.com/topic/fixing+crm.html"><![CDATA[Fixing CRM]]></category>
		<category domain="http://resources.bnet.com/topic/pt.+3.html"><![CDATA[Pt. 3]]></category>
		<category domain="http://resources.bnet.com/topic/rep.html"><![CDATA[rep]]></category>
	</item>
	<item>
		<title><![CDATA[Five Signs Your CRM System is Failing.]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=1725&messageID=7665&start=0]]></link>
		<description><![CDATA[Five Signs Your CRM System is Failing."Five Signs"  - Not Just CRMThese five, well articulated warning signs are equally true for any other enterprise system. If you have to shoehorn your organization into it, force people to use it, discover inaccuracies, and have availability issues with ERP, email, group...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Sat, 16 Feb 2008 18:06:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
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		<category domain="http://resources.bnet.com/topic/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
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	<item>
		<title><![CDATA[Five Signs Your CRM System is Failing.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=101]]></link>
		<description><![CDATA[    There are five red flags that signal when a CRM system is more bother than it's worth.  If your CRM system has two or more of these flags, your sales team is in big trouble:    	RED FLAG #1: Management must force people...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 15 Feb 2008 05:30:58 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
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		<category domain="http://resources.bnet.com/topic/nothing.html"><![CDATA[Nothing]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
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		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
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	<item>
		<title><![CDATA[AsiaInfo Holdings wins CRM system deal from China Telecom.(BUSINESS)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb6531/is_200712/ai_n25886773]]></link>
		<description><![CDATA[AsiaInfo Holdings, which provides telecommunications software and  IT security products, has won a deal from China Telecom for creating a  Customer Relationship Management System CRM for covering 14 cities and  regions in China. Earlier on in 2007, a   AsiaInfo Holdings, which provides telecommunications software and...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Sat, 01 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/china+telecom.html"><![CDATA[China Telecom]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CHA</category>
		<category domain="tickers">CHA</category>
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		<title><![CDATA[Deutsche Bank Receives Innovation Award For Breakthrough CRM System Built With Luxoft]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Oct_25/ai_n27422369]]></link>
		<description><![CDATA[Luxoft's Financial Industry Expertise Also Highlighted at Outsource World New York]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 25 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/deutsche+bank+ag.html"><![CDATA[Deutsche Bank AG]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DB</category>
		<category domain="tickers">DB</category>
	</item>
	<item>
		<title><![CDATA[Managing Key Accounts without Allowing Them to Manage You]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13237_23-68791.html]]></link>
		<description><![CDATA[80% of a typical business's income comes from just 20% of its customers. So does it make sense to dedicate time and resources to keeping that 20% satisfied? Absolutely! But satisfied may not be enough. You also need to ask yourself, "How can we better serve the needs of our...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Tue, 16 Oct 2007 15:04:17 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/supplier.html"><![CDATA[supplier]]></category>
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		<category domain="http://resources.bnet.com/topic/small+business.html"><![CDATA[small business]]></category>
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	<item>
		<title><![CDATA[KPN Selects Accenture as its Lead CRM Systems Integrator]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Sept_4/ai_n19494332]]></link>
		<description><![CDATA[AMSTERDAM, Netherlands -- Dutch telecom provider KPN has selected Accenture (NYSE: ACN) as its lead systems integrator to transform its customer relationship management CRM capabilities across its businesses in the Netherlands.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 04 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
		<category domain="tickers">ACN</category>
	</item>
	<item>
		<title><![CDATA[SITA Integrates Siebel CRM Systems With New Enterprise Mashup Approach]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200705/ai_n19046972]]></link>
		<description><![CDATA[InternetWorld --  Kapow Technologies  today announced that Switzerland-based  SITA , the world's leading service provider of IT business solutions and communications services to the air transport industry, has deployed the  Kapow Mashup Server  to integrate various applications including Siebel CRM solutions into a single portal....]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 02 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Coping with Bad CRM]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=213&messageID=672&start=0]]></link>
		<description><![CDATA[Coping with Bad CRMInsightfulGeoffrey,Insightful tips. I must admit that I was not impressed with the "5 Reasons" post. This post/article at least has a more pragmatic approach to some of the issues and does not come off as whiney. Good advice.How dare you say that. ;-)I agreed with you on...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 20 Mar 2007 01:23:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
	</item>
	<item>
		<title><![CDATA[The ABCs of Choosing a CRM System]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=341623]]></link>
		<description><![CDATA[CRM is a valuable tool, but can be complicated to choose and implement. Is there a secret to choosing and implementing a CRM system for your business? The reality is that choosing a CRM system doesn't have to be a complicated process. There is a way of finding the right...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 05 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/abc+inc..html"><![CDATA[ABC Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/vendorguru.com.html"><![CDATA[VendorGuru.com]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
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		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Using Your CRM System In Marketing Campaigns]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=345561]]></link>
		<description><![CDATA[Check all the papers from this site and check print preview again  wait for more time. ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/contenthere.com.html"><![CDATA[ContentHere.com]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Getting The Most From Your Existing CRM System]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=351359]]></link>
		<description><![CDATA[For many companies, the first Customer Relationship Management CRM system they purchase serves as a accepting stone way for them to gradually implement a customer relationship management strategy and familiarize themselves with the technology. It also allows them to assess the benefits of customer relationship management, as well as its...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/comparecrm.com.html"><![CDATA[CompareCRM.com]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[La Leche League International Selects Kintera Social CRM System for Member and Donor Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Nov_2/ai_n16853616]]></link>
		<description><![CDATA[Kintera and ooTao Inc. to Jointly Integrate Open Source Authentication and Data Sharing Standards Between Kintera Sphere and Other La Leche League International Systems]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 02 Nov 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Connecting CRM Systems for Better Customer Service]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=259487]]></link>
		<description><![CDATA[Many companies don't pass leads and case histories across the boundaries of departments and businesses and therefore miss opportunities to make sales or resolve customers' problems. Customer relationship management systems record customer preferences and histories but are often isolated in one part of a company. By strategically linking discrete CRM...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 15 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://resources.bnet.com/topic/mckinsey+%2526+co..html"><![CDATA[McKinsey & Co.]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Why Naked CRM Systems Don't Work: Maximize CRM Value With an Interactive Sales Portal]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=263646]]></link>
		<description><![CDATA[The three strategic challenge scenarios presented in this paper demonstrate how an interactive sales portal can dress a CRM system for successful user adoption. The benefits of high user adoption through an interactive sales portal include maximizing lead generation, building a real-time database with actionable information, and expanding expertise through...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/einsof.html"><![CDATA[Einsof]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Kintera Launches Social CRM System]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qa3995/is_200605/ai_n17187746]]></link>
		<description><![CDATA[Kintera Inc. recently announced the launch of Kintera Sphere v8.0, its new social CRM system. The system enables organizations to drive all interactions based on comprehensive knowledge of constituents and provides a single, interactive system to manage relationships. Uniting constituents' online and offline experiences into one database, Kintera's social CRM...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 01 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/constituent.html"><![CDATA[constituent]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Kintera Launches Revolutionary Social CRM System, Uniting Online and Offline Constituent Experiences; Kintera Sphere v8.0 Launch Includes Enhanced CRM System and Donor Management Solution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_April_3/ai_n16116057]]></link>
		<description><![CDATA[ATLANTA -- KinteraR Inc. (NASDAQ:KNTA) today launched Kintera SphereTM v8.0, introducing its new social CRM system. The system enables organizations to drive all interactions based on comprehensive knowledge of constituents and provides a single, interactive system to manage relationships.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 03 Apr 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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