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2 Resources for

crmadvocate

Customer Retention, a Simplified Approach: Retention is definitely the "Buzz" word for businesses today. Customer retention has business leader's attention and leaving most wondering how other businesses are approaching this seemingly complex business function. A web search of "customer retention" results in thousands of available web sites all with the real solutions for customer retention....; Tags: Customer Retention, CRMAdvocate, Sales Strategy, Channel Management, Sales Force Management, Sales, Marketing; White papers 2004-02-05
The Key To Accurate Sales Forecasting - Moving From Opinion-Based Forecasting To Fact-Based Forecasting: Sales forecasting will always contain elements of factual basis and judgement. We will never eliminate the judgement required. That is the reason we do not have a system or programming that can create a credible sales forecast. The balance between these two factors is the key to improving accuracy. The...; Tags: Forecasting, CRMAdvocate, Sales Strategy, Sales Force Management, Sales; White papers 2004-10-21

UniPress Software's FootPrints Web-based Service Desk Software Wins Users Choice Award for Best Help Desk Solution for Second Year in a Row: EDISON, N.J. -- UniPress Software, Inc., a leading provider of web-based service desk automation software for help desk and customer support automation, today announced that it has received the 2004 Users Choice Award from CRMAdvocate for best help desk solution. The award program, in which solutions are voted on by...; Tags: help desk, UniPress Software, Web; Research articles 2004-11-03