Decision Makers
| Name (plus bio) |
Position |
| Bret Griess |
Chief Information Officer & Executive Vice President, Convergent Services & Solutions |
| Joseph Ruble |
Executive Vice President, General Counsel & Chief Administrative Officer |
| Kurt Silverman |
CTO, Billing Engines |
| Randall Cardinal |
CTO, Front, End CRM Applications |
| Randy R. Wiese |
Executive Vice President & Chief Financial Officer |
| Robert M. Scott |
Executive Vice President & Chief Operating Officer |
| Edward C. Nafus |
Executive Vice President |
| John Bonde |
Executive Vice President |
| Larry G. Fendley |
Executive Vice President of Operations |
| Thomas Ruble Joseph |
Executive Vice President, General Counsel & Secretary |
| Dwayne Ruffin |
Senior Vice President, Product Management |
| Gloria Osborn |
Senior Vice President, Conversions, Implementation, Sys Operations |
| Jay McCracken |
Senior Vice President, Strategic Business Units |
| Jerry Baker |
Senior Vice President, Business & New Market Development |
| Liz Bauer |
Senior Vice President, IR & Comm |
| Chevy Vithiananthan |
Vice President, Product Delivery Americas Region |
| Karen Eckmann |
Vice President, Corporate Communications |
| Paul Shaddock |
Vice President of Human Resources |
| Rae-Ellen Hamilton |
Vice President, Human Resources |
| Roger Metz |
Vice President, Investor Relations |
| Suzanne Broski |
Vice President, Human Resources |
| Naras Eechambadi |
Senior Vice President & General Manager |
| Pam Sellenrick |
Senior Vice President & General Manager, Output Solutions |
| Thomas K Nichting |
Senior Vice President & General Manager |
| Donald V. Smith |
Senior Managing Director |
| Frank Sica |
Managing Partner |
| Elise Brassell |
Manager, Corp Communications |
| Bernard W. Reznicek |
Consultant, the Premier Group |
| James A. Unruh |
Managing Principal |
| Tom Hagen |
|
| Neal Moszkowski |
Director |
Board of Directors
As Chief Information Officer, Bret Griess provides strategic oversight to CSG's enterprise wide information technology and computer systems. Griess joined CSG in 1996, and in addition to his CIO role, he serves as Executive Vice President of CSG's Convergent Services & Solutions (CSS) business unit. In this capacity, Griess provides leadership to the core development, operations and delivery teams, who own the creation, support and implementation of CSG's customer interaction solutions.
Prior to joining CSG, Griess worked in systems analysis, and product and project management for the electronic product and telecommunications industries. He spent six years in the Air Force as a Systems Analyst. Griess holds Bachelor's and Masters degrees in Management from Bellevue University.
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Chief Information Officer & Executive Vice President, Convergent Services & Solutions |
Current |
| Bellevue University |
Masters Degree In Management |
Former |
| Bellevue University |
Masters Degree In Management |
Former |
| Bellevue University |
Bachelor's |
Former |
Mr. Ruble joined CSG in 1997 as Vice President and General Counsel. In November 2000 he was appointed Senior Vice President of Corporate Development, General Counsel & Corporate Secretary. In February 2007, he was named Executive Vice President. Prior to joining CSG, Mr. Ruble served from 1991 to 1997 as Vice President, General Counsel & Corporate Secretary for Intersolv, Inc., and as counsel to Pansophic Systems, Inc. for its international operations from 1988 to 1991. Prior to that, he represented the software industry in Washington, D.C. on legislative matters. Mr. Ruble holds a JD from Catholic University of America and a BS degree from Ohio University.
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Executive Vice President, General Counsel & Chief Administrative Officer |
Current |
| CSG Systems International, Inc. |
Vice President |
Current |
| CSG Systems International, Inc. |
General Counsel |
Current |
| Quickstream Software, Inc. |
|
Current |
| Pansophic Systems |
Counsel |
Former |
| The Catholic University of America |
Jd |
Former |
| The Catholic University of America |
Law Degree |
Former |
| Ohio University |
Bachelor of Science Undergraduate Degree |
Former |
Mr. Wiese joined CSG in 1995 as Controller and later served as Chief Accounting Officer. He was named Executive Vice President and Chief Financial Officer in April 2006. Prior to joining CSG, he was manager of audit and business advisory services and held other accounting-related positions at Arthur Andersen & Co. Mr. Wiese is a member of the AICPA and the Nebraska Society of Certified Public Accountants. He holds a BS degree in Accounting from the University of Nebraska-Omaha.
Mr. Scott joined CSG in September 1999 as Vice President of the Broadband Services Division and served as Senior Vice President of that division from 2001 to 2004. In December 2004, Mr. Scott was named Executive Vice President, and became the head of the Broadband Services Division in March 2005. In July 2006, he was named Chief Operating Officer. Prior to joining CSG, he served for 21 years in a variety of management positions, both domestically and internationally, with First Data Corporation. Mr. Scott holds a BA degree in Social Studies from Florida Atlantic University.
Mr. Fendley is assisting XSPRADA in corporate development and product delivery. He retired from Citibank N.A. in 1996, where he was general manager of card technology for both Europe and North America for 10 years. Since 1996, he has served as interim CEO at ACI Worldwide Inc. and as executive vice president of operations at CSG Systems International, Inc. Mr. Fendley has participated in two ongoing venture-financed companies and one venture-financed startup, assisting the respective CEOs in operations and planning. He was at Motorola Inc. for 12 years in a variety of positions in its computer technology and production organizations. Mr. Fendley holds a Ph.D. in Industrial Engineering from Arizona State University.
| Organization |
Position |
Status |
| Xsprada Corporation |
CEO & COO |
Current |
| CSG Systems International, Inc. |
Executive Vice President of Operations |
Current |
| Xsprada Corporation |
Board of Directors |
Current |
| Arizona State University |
PH.D. In Industrial Engineering |
Former |
As Senior Vice President of Product Management for CSG Systems, Dwayne Ruffin guides the strategic direction for the company's products to support the ever-evolving convergent cable and satellite industries.
With more than 20 years of experience in the broadband industry, Ruffin also is one of the company's leading experts on the billing and customer care needs of communications operators. In this role, he directs company initiatives to support this industry nationwide.
Ruffin has also played a key role in overseeing the development of CSG's Advanced Convergent Platform, an enhanced billing and customer care system designed to support the cable and satellite markets.
Since joining the company in 1987, he has played integral roles in various departments throughout the organization including, client service, client consulting, conversions, technical support, project management and product management.
Prior to CSG, Ruffin served in the U.S. Air Force as a computer technician. Ruffin attended Duquesne University and the University of Kentucky.
Jay McCracken has been with CSG since 1995 and is currently Senior Vice President of Strategic Business Units. In this role, McCracken is responsible for managing all aspects of sales and service for over 30 CSG accounts.
Prior to joining CSG, McCracken spent 10 years at First Data Corporation where he had various Sales Management positions. McCracken is a University of Nebraska-Lincoln alumnus where he earned a Bachelor of Science degree in Business Administration.
As Senior Vice President of Business & New Market Development, Jerry Baker oversees CSG's new business and growth efforts, including new market identification and development, and acquisition and partnership targeting.
Prior to this role, Baker managed North American sales and the development of new business within the Broadband Services division, including CSG's customer management & billing solutions, ancillary products, and CSG Output Solutions (CSG's statement processing services).
Baker joined CSG in January 1997, serving in key sales and account management roles during his tenure. Prior to joining CSG, Baker held various sales and sales management positions for enterprise applications with Oracle Corporation and Dun & Bradstreet Software.
He is a graduate of the University of Colorado and holds a Bachelor of Science degree in Finance.
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Senior Vice President, IR & Comm |
Current |
| Creighton University |
degree in business administration |
Former |
Karen Eckmann is responsible for the company's corporate communications activities, including organizational and internal communications and community relations. For the past ten years she has served CSG as an integral part of the leadership team.
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Vice President of Human Resources |
Current |
| Laramar |
Vice President of Human Resources |
Current |
| Csg Systems |
Senior Vice President of Human Resources |
Former |
| NBI, Inc. |
director of human resources |
Former |
| The State University of New York |
MBA |
Former |
As Vice President of Human Resources for CSG Systems, Rae-Ellen Hamilton oversees employee relations, staffing, coaching and recruiting. Hamilton is a member of CSG's executive management team and focuses on developing CSG's next generation of leaders.
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Vice President, Investor Relations |
Current |
| Corporate Finance |
Executive Director |
Former |
| Aspen Skiing Company LLC |
Assistant Controller |
Former |
| University of Kansas |
Bachelor's Degree In Accounting and Business Administration |
Former |
Ms. Broski joined CSG in 2007 as the Vice President of Human Resources. Ms. Broski has an extensive background in Human Resources, spanning more than 20 years. Prior to joining CSG, she was VP at Vanguard Mortgage. She has also worked as VP Human Resources for the Commercial Division at Cenveo and Western Region Human Resource Director at Cap Gemini America to name a few. Ms. Broski is a graduate of Creighton University.
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Vice President, Human Resources |
Current |
| Cenveo |
Vice President of Human Resources |
Current |
| Vanguard Mortgage |
Vice President |
Former |
| Creighton University |
|
Former |
Tom Nichting joined CSG in July of 2007 during CSG's acquisition of Prairie Voice Services. Today, Nichting runs Prairie as a wholly-owned subsidiary of CSG under its new name, Prairie Interactive Messaging. Nichting oversees all aspects of Prairie's business operations, focused on delivering unified, interactive messaging solutions that manage customer interactions through inbound and outbound automated voice, text/SMS, email, and fax messaging services. Before being named President and CEO of Prairie Interactive Messaging in July 2005, Nichting spent four years on Prairie's Board of Directors, gaining a deep understanding of company practices. He brings extensive experience to the company, having previously worked for 13 years at First Data Corporation as President of First Data's Utility Services Division, Output/PlastiCard Division, First Data Solutions, Teleservices and Call Interactive business units. Nichting began his career at IBM in various sales, marketing and finance roles. He holds a B.S. in Business Administration from Creighton University with a major in Finance and a MBA from the University of Nebraska.
| Organization |
Position |
Status |
| Prairie Interactive Messaging, Inc. |
CEO |
Current |
| Prairie Voice Services |
Chief Executive Officer |
Current |
| Prairie Interactive Messaging, Inc. |
President |
Current |
| Prairie Voice Services |
Senior Vice President & General Manager, Prairie Interactive Messaging |
Current |
| CSG Systems International, Inc. |
Senior Vice President & General Manager |
Current |
| University of Nebraska |
MBA |
Former |
| Creighton University |
B.S. In Business Administration |
Former |
Mr. Smith, 65, was elected to the Board in January 2002. He presently serves as Senior Managing Director of Houlihan Lokey Howard & Zukin, Inc., an international investment banking firm with whom he has been associated since 1988. Mr. Smith currently is in charge of the firm s New York office and serves on the board of directors of the firm. From 1978 to 1988, he was employed by Morgan Stanley & Co. Incorporated, where he headed the valuation and reorganization services within that firm s corporate finance group. Mr. Smith is director of the Princeton (NJ) Health Care Foundation and of Business Executives for National Security.
| Organization |
Position |
Status |
| Tailwind Capital LLC |
Managing Director |
Current |
| Tailwind Capital LLC |
Managing Partner |
Current |
| CSG Systems International, Inc. |
Managing Partner |
Current |
| Tailwind Capital Partners, LLC |
Managing Partner |
Current |
| Tailwind, Inc |
|
Current |
| Kohl's Corporation |
Director |
Current |
| Onvoy Inc. |
Director |
Current |
| CSG Systems International, Inc. |
Board of Directors |
Current |
| NorthStar Realty Finance Corp. |
Director |
Current |
| JetBlue Airways Corporation |
Director |
Current |
| Emmis Communications Corporation |
Director |
Current |
| Cancer Research Institute |
Board Member |
Current |
| Tuck School of Business at Dartmouth |
Board Overseer |
Current |
| Bonita Bead |
Board of Directors |
Current |
| Linx Partners LLC |
Board of Directors |
Current |
| Curran & Connors Inc. |
Board of Directors |
Current |
| Morgan Stanley |
Co-CEO |
Former |
| Private Equity |
President |
Former |
| Soros Fund Management |
Managing Director |
Former |
| Morgan Stanley |
Managing Director |
Former |
| Private Equity |
Managing Partner |
Former |
| United States Air Force |
Officer |
Former |
| Wesleyan University |
Trustee |
Former |
| Soros Fund Management |
Senior Advisor |
Former |
| CSG Systems International, Inc. |
Senior Advisor, Soros Funds Management |
Former |
| Wesleyan University |
Board of Directors |
Current |
| Tuck School of Business at Dartmouth |
MBA |
Former |
| Wesleyan University |
BA In Biology |
Former |
| Wesleyan University |
Trustee |
Former |
| Tuck School of Business at Dartmouth |
member |
Former |
| Organization |
Position |
Status |
| Premier Enterprises |
Chief Executive Officer |
Current |
| Premier Enterprises |
President |
Current |
| CSG Systems International, Inc. |
Consultant, the Premier Group |
Current |
| infoGROUP, Inc. |
Chairman |
Current |
| Vin Gupta |
Board of Directors |
Current |
| Triplex Direct Marketing Corporation |
Board of Directors |
Current |
| Pulte Homes, Inc. |
Director |
Current |
| Emarketing & Commerce |
Board of Directors |
Current |
| Salesforcewatch |
Board of Directors |
Current |
| CSG Systems International, Inc. |
Director |
Current |
| American Business Travels |
Board of Directors |
Current |
| Boston Edison Company |
Chief Executive Officer |
Former |
| Boston Edison Company |
President |
Former |
| Boston Edison Company |
Chairman |
Former |
| infoGROUP, Inc. |
Board of Directors |
Former |
| University of Nebraska - Lincoln |
MBA |
Former |
| University of Nebraska |
M.B.A. |
Former |
| Creighton University |
BS Degree In Business Administration |
Former |
Mr. Unruh's extensive experience includes general management, marketing and financial positions in several large publicly held companies where he successfully completed turnarounds, joint ventures, acquisitions, divestments, and debt and equity financings. His industry background has been with multinational businesses providing computer hardware and software, semiconductors, information technology systems integration, consulting and support services, as well as electro-mechanical products for consumer and industrial markets. Immediately prior to founding Alerion, Mr. Unruh was the Chairman and CEO of Unisys Corporation. When Mr. Unruh became CEO in 1990, Unisys was in serious distress. By mapping a new strategic course and implementing his vision through a restructuring of the business portfolio, reengineering the cost structure and spearheading organizational and cultural changes, Unisys was repositioned, financially revitalized and growing again with information technology services representing two-thirds of its $6.6 billion in revenue. Earlier in his career as Chief Financial Officer, Mr. Unruh was key to the revitalization of Fairchild Camera and Instrument Corporation (semiconductors) and of Memorex Corporation (storage devices and media). Mr. Unruh has also served as an outside director with nearly a dozen Fortune 500 corporations, private mid-market firms, entrepreneurial ventures and charitable organizations. Current board memberships include CSG, Prudential Financial, Qwest Communications, Tenet Healthcare, in addition to BioVigilant Systems, Steton and Worldlink.
| Organization |
Position |
Status |
| Alerion Capital Group, LLC |
Founder |
Current |
| CSG Systems International, Inc. |
Managing Principal |
Current |
| Worldlink Integration Group, Inc. |
Chairman of the Board |
Current |
| Apex Microtechnology Corp. |
non-executive Chairman |
Current |
| CSG Systems International, Inc. |
Board of Directors |
Current |
| Qwest Communications International Inc. |
Board of Directors |
Current |
| Tenet Healthcare Corporation |
Board of Directors |
Current |
| Qwest Corporation |
Board of Directors |
Current |
| Jamestown College |
Board of Directors |
Current |
| Prudential Financial, Inc. |
Board of Directors |
Current |
| Prudential Insurance |
Director |
Current |
| Jamestown College |
Trustee |
Current |
| Unisys Corporation |
chief executive officer |
Former |
| Unisys Corporation |
president |
Former |
| Unisys Corporation |
chief operating officer |
Former |
| Unisys Corporation |
executive vice president |
Former |
| Alerion Capital Group, LLC |
Managing Principal |
Former |
| Unisys Corporation |
Executive |
Former |
| Unisys Corporation |
chairman |
Former |
| University of Denver |
MBA |
Former |
| Jamestown College |
BS |
Former |
| Organization |
Position |
Status |
| Intervoice, Inc. |
Chief Executive Officer of Cable Wireless Global |
Current |
| Idearc Media Corp. |
Chairman |
Current |
| Aggregate Industries Limited |
Board of Directors |
Current |
| Intervoice, Inc. |
Board of Directors |
Current |
| CSG Systems International, Inc. |
Board of Directors |
Current |
| Aggregate Industries Uk Ltd |
Board Member |
Current |
| Cable & Wireless plc |
Chief Executive Officer, Cable and Wireless Global |
Former |
| NYNEX |
President, Information Resources |
Former |
| Idearc Media Corp. |
Board of Directors |
Former |
| Cable & Wireless plc |
Director |
Former |
| Virginia Military Institute |
BA Honours Degree In History |
Former |
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Board of Directors |
Current |
| Salesforcewatch |
Board of Directors |
Current |
| American Business Travels |
Board of Directors |
Current |
| Emarketing & Commerce |
Board of Directors |
Current |
| Vin Gupta |
Board of Directors |
Current |
| Pkware, Inc. |
Chief Executive Officer |
Former |
| CSG Systems International, Inc. |
CEO |
Former |
| Applied Communications, LLC |
Chief Executive Officer |
Former |
| CSG Systems International, Inc. |
president |
Former |
| Csg Systems, Inc |
Founder and President |
Former |
| Pkware, Inc. |
Founder and President of Csg Systems Inc. |
Former |
| CSG Systems International, Inc. |
founder |
Former |
| Applied Communications, LLC |
Chairman |
Former |
| Pkware, Inc. |
Chairman |
Former |
| Iowa State University |
Ph.D. In Mathematics |
Former |
| Creighton University |
M.A. |
Former |
| University of Nebraska |
B.A. |
Former |
| Organization |
Position |
Status |
| Freedom Technologies Corporation |
President |
Current |
| Orbital Sciences Corporation |
Board of Directors |
Current |
| CSG Systems International, Inc. |
Board of Directors |
Current |
| Broadband Policy Summit |
Board of Directors |
Current |
| CSG Systems International, Inc. |
President |
Former |
| Department of Commerce |
Board of Directors |
Former |
| Information.Com |
Board of Directors |
Former |
| Georgetown University Law Center |
JD |
Former |
| Wellesley College |
BA |
Former |
Neal Moszkowski has been a director of the Company since 2006. He previously served as a director of the Company from March 1999 to May 2005. He has been the Co-Chief Executive Officer of TowerBrook Capital Partners, LP, a private equity investment firm, since 2005. Prior to joining TowerBrook, Mr. Moszkowski was Managing Director and Co-Head of Soros Private Equity, the private equity investment business of Soros Fund Management LLC, where he served since August 1998. From August 1993 to August 1998, Mr. Moszkowski worked for Goldman, Sachs & Co. and affiliates, where he served as Vice President and Executive Director in the Principal Investment Area. Mr. Moszkowski also currently serves as a director of Wellcare Health Plans, Inc., Bluefly, Inc. and Spheris, Inc. as well as several privately-owned companies.
| Organization |
Position |
Status |
| Integra LifeSciences Holdings Corporation |
Retailer |
Current |
| Day International Group, Inc. |
Retailer |
Current |
| WellCare Enterprises, Inc. |
Chairman |
Current |
| JetBlue Airways Corporation |
Director |
Current |
| WellCare Health Plans, Inc. |
Board of Directors |
Current |
| Integra LifeSciences Holdings Corporation |
Board of Directors |
Current |
| Curran & Connors Inc. |
Board of Directors |
Current |
| CSG Systems International, Inc. |
Director |
Current |
| Bluefly, Inc. |
Director |
Current |
| Franklin Covey Company |
Director |
Current |
| Harmony Behavioral Health, Inc. |
Director |
Current |
| Day International Group, Inc. |
Board Director |
Current |
| WellCare Enterprises, Inc. |
Member |
Current |
| Curran & Connors Inc. |
Executive Vice President |
Former |
| Robert Half Legal |
Vice President |
Former |
| Goldman, Sachs & Co. |
Vice President |
Former |
| Goldman, Sachs & Co. |
Executive Director |
Former |
| Robert Half Legal |
Executive Director |
Former |
| Soros Fund Management |
Managing Director |
Former |
| Soros Private Equity |
Managing Director |
Former |
| JetBlue Airways Corporation |
Distributor |
Former |
| Soros Fund Management |
Co-Head of Soros Private Equity |
Former |
| Soros Private Equity |
Co-Head |
Former |
| Trammell Crow Company |
|
Former |
| Morgan Stanley Venture Partners |
|
Former |
| WellCare Health Plans, Inc. |
Board Chairman |
Former |
| WellCare Enterprises, Inc. |
Director |
Former |
| Stanford Graduate School of Business |
M.B.A. |
Former |
| Stanford University |
MBA |
Former |
| Amherst College |
B.A. |
Former |
Mr. Cooper, 50, was elected to the Board in November 2006. He has spent nearly 25 years in the cable and telecommunications industry, most recently at Adelphia Communications where he served as President and Chief Operating Officer from 2003 to 2006. Prior to Adelphia, Mr. Cooper held a series of executive positions at AT&T Broadband, RELERA Data Centers & Solutions, and MediaOne and its predecessor Continental Cablevision, Inc. He has held various board and committee seats with the National Cable Television Association, California Cable & Telecommunications Association, Cable Television Association for Marketing and the New England Cable Television Association. In addition, Mr. Cooper is a trustee at the Denver Art Museum and a director for Colorado Public Radio.
| Organization |
Position |
Status |
| CSG Systems International, Inc. |
Board of Directors |
Current |
| Colorado Public Radio |
Director |
Current |
| Adelphia Communications Corporation |
President |
Former |
| Adelphia Communications Corporation |
Coo |
Former |
| MediaOne |
Executive Vice President |
Former |
| Continental Cablevision |
Senior Vice President |
Former |
| Wesleyan University |
BA Degree |
Former |
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