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customer arrival

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Dynamic Pricing And Inventory Control With Demand Substitution: The Value Of Pricing Flexibility
This paper studies a one-shot inventory replenishment problem with dynamic pricing. The customer arrival process is assumed either to be piecewise deterministic and correlated across time or to follow a geometric Brownian motion. Homogeneous customers have an iso-elastic demand function and do not behave strategically. For a monopolist facing a...
Tags: Inventory Control, Pricing Strategy, Customer Arrival, Pricing, Marketing Research, Marketing
White papers 2004-06-22

Additional Resources

Northwest reduces customer arrival times at airports to 75 minutes prior to departure.
M2 PRESSWIRE-30 November 2001-NORTHWEST AIRLINES: Northwest reduces customer arrival times at airports to 75 minutes prior to departure C1994-2001 M2 COMMUNICATIONS LTD RDATE:29112001 * New security checkpoint lanes, check-in technology producing shorter line waits * Use of...
Tags: INTERNET, Northwest Airlines Corp., SECURITY
Research articles 2001-11-30
Northwest reduces customer arrival times at airports to 75 minutes prior to departure; New security checkpoint lanes, check-in technology producing shorter line waits; Use of Internet, self-service check-in soars during Thanksgiving travel period.
M2 PRESSWIRE-29 November 2001-NORTHWEST AIRLINES: Northwest reduces customer arrival times at airports to 75 minutes prior to departure; New security checkpoint lanes, check-in technology producing shorter line waits; Use of Internet, self-service check-in soars during Thanksgiving travel period C1994-2001 M2 COMMUNICATIONS LTD ...
Tags: INTERNET, lane, Northwest Airlines Corp., SECURITY
Research articles 2001-11-29
Northwest cuts customer arrival times to normal levels; Investments in additional security checkpoints,line-busting check-in technology mean customers will spend less time waiting in airports; Curbside check-in returning to more locations.
M2 PRESSWIRE-1 November 2001-NORTHWEST AIRLINES: Northwest cuts customer arrival times to normal levels; Investments in additional security checkpoints,line-busting check-in technology mean customers will spend less time waiting in airports; Curbside check-in returning to more locations C1994-2001 M2 COMMUNICATIONS LTD ...
Tags: investment, Northwest Airlines Corp., SECURITY
Research articles 2001-11-01
Northwest cuts customer arrival times to normal levels; Investments in additional security checkpoints, line-busting check-in technology mean customers will spend less time waiting in airports; Curbside check-in returning to more locations.
M2 PRESSWIRE-2 November 2001-NORTHWEST AIRLINES: Northwest cuts customer arrival times to normal levels; Investments in additional security checkpoints, line-busting check-in technology mean customers will spend less time waiting in airports; Curbside check-in returning to more locations C1994-2001 M2 COMMUNICATIONS LTD ...
Tags: Northwest Airlines Corp., SECURITY
Research articles 2001-11-02
Create Customer Advantage: Don't Miss the Forest for the Trees
Businesses are always trying to gain competitive advantage by tweaking their products and services to one-up the competition and grab the customer's eye. Which is just common sense and good business, right? Wrong, actually, according to an interesting post by Erich Joachimsthaler on today's Harvard Business Review...
Tags: Competitive Advantage, Airline, Management, Strategy, Jessica Stillman
Blog posts 2007-08-01
Defensive strategy. (Time Warner offers free service if customer service representatives are late) (Brief Article)
Time Warner is part of a movement by cable operators to improve customer service before the arrival of DBS and other competitors. One month ago the company's New York cable system began scheduling service calls at an exact time and promised subscri Time Warner...
Tags: cable, strategy, Time Warner Inc.
Research articles 1994-07-25
DELTA AIR LINES: Delta begins flight schedule to allow passengers earlier arrival in Caracas.
M2 PRESSWIRE-25 February 1999-DELTA AIR LINES: Delta Air Lines begins a new flight schedule to allow passengers an earlier arrival in Caracas C1994-99 M2 COMMUNICATIONS LTD RDATE:240299 ATLANTA, GA -- Delta Air Lines has enhanced its flight schedule to Caracas, Venezuela,...
Tags: Atlanta, Delta Air Lines Inc., Manufacturing
Research articles 1999-02-25
If I were a Northern Rock customer, I would not welcome the arrival
Richard Branson has sent out a letter addressed to "Dear Northern Rock customers". After setting out the virtues of his bid for the ailing company, Sir Richard concludes: "I hope that you will continue to be a customer of our new and exciting bank." Blimey. If I were...
Tags: Northern Rock Plc., Virgin Atlantic
Research articles 2007-11-30
DELTA AIR LINES: Wireless customer service in initiative with hand-held devices and smart phones.
M2 PRESSWIRE-28 October 1999-DELTA AIR LINES: Delta Air Lines announces wireless customer service initiative with hand-held devices and smart phones C1994-99 M2 COMMUNICATIONS LTD RDATE:271099 ATLANTA, GA -- Delta Air Lines is introducing wireless access to customers' flight itineraries, up-to-date flight...
Tags: Delta, Delta Air Lines Inc., Handhelds, HARDWARE, phone, Wi-Fi, WIRELESS
Research articles 1999-10-28
AIR CANADA: Air Canada first in North America to op operate cost-efficient, customer-friendly Airbus A330.
M2 PRESSWIRE-19 October 1999-AIR CANADA: Air Canada becomes first scheduled airline in North America to operate cost-efficient & customer-friendly Airbus A330 C1994-99 M2 COMMUNICATIONS LTD RDATE:181099 MONTREAL -- With the arrival today in Montreal of its first widebody Airbus A330, Air...
Tags: Air Canada, Airbus S.A.S., aircraft, Manufacturing
Research articles 1999-10-19
Marketing - The Pursuit of Business Change and the Customer
In modern day time Marketing has had to make way to the technological revolution and accept a waning influence to that of management consultancies but now the tide is changing and it is time for Marketing to re-assert itself. The arrival of Information technology was the principle driver for business...
Tags: Applied Expertise, Marketing Research, Marketing
White papers 2005-07-04
A Monopolistic And Oligopolistic Stochastic Flow Revenue Management Model
This paper studies a one-shot inventory replenishment problem with dynamic pricing. The customer arrival rate is assumed to follow a geometric Brownian motion. Homogeneous customers have an isoelastic demand function and do not behave strategically. A closed-form optimal pricing policy is found, which utilizes current demand information. Under this pricing...
Tags: Revenue, Pricing Strategy, Revenue Management, Pricing Policy, Pricing, Marketing Research, Marketing
White papers 2006-11-01
U.S. Robotics ships PRI ISDN Access System; company launches primary rate ISDN to enthusiastic customer reaction
SKOKIE, Ill.--BUSINESS WIRE--Jan. 16, 1996--The Corporate/Systems Division of U.S. Robotics (NASDAQ: USRX) today announced the shipment of its PRI Access System for the Total Control Enterprise Network Hub. The launch of PRI capabilities for Total Control marks the arrival of ISDN for U.S. Robotics systems customers worldwide who have...
Tags: ISDN
Research articles 1996-01-16
A SIMULATION-ENABLED DSS FOR ALLOCATING CHECK-IN AGENTS
ABSTRACTA decision support system DSS is developed from a descriptive resource simulation of Air Canada's passenger check-in process previously created in 2001 with Arena 3.0. Through time study and analysis, the impacts of 9-11 on customer arrival and service times are reflected in the updated model. The integration of a...
Tags: agent, Air Canada, Databases, East, SECURITY, SOFTWARE
Research articles 2003-08-01
One Year Later, Ultra-Low Sulfur Diesel Widely Available; High Customer Satisfaction with New Clean Diesel Car and Truck Engines
To: TECHNOLOGY EDITORSContact: Diane Cullo, +1-202-289-2001, for Diesel Technology ForumTransition to Cleaner Fuel, Engines Progresses More Smoothly Than AnticipatedWASHINGTON, Oct. 10 /PRNewswire-USNewswire/ -- October 15 marks the one-year anniversary of ultra-low sulfur diesels ULSD arrival at U.S. fueling stations nationwide -- a pivotal milestone for the diesel industry and Americas...
Tags: Diesel Technology Forum, emission, U.S., U.S. Environmental Protection Agency
Research articles 2007-10-10
Warren Buffet Visits Buffalo, N.Y., to Mark Arrival of New Newspaper Presses.
By David Robinson, The Buffalo News, N.Y. Knight Ridder/Tribune Business News May 17--Warren E. Buffett admits he's got a soft spot for Buffalo. Buffett, the chairman of Berkshire Hathaway, was the self-described cheerleader in the behind-the-scenes efforts that last December...
Tags: Berkshire Hathaway Inc., Buffalo, FINANCE, GEICO, investment, shareholder, Taxes
Research articles 2004-05-17
News conference alert - Gomez Canada heralds arrival with first full-scale scorecard evaluations of Canadian bank and broker online web site@ Top U.S. web site rater puts Canadian financial services under microscope.
TORONTO, Sep 25, 2000 WHAT: News Conference marking the launch of Gomez Advisors ...
Tags: bank, e-business, E-business/E-commerce, Gomez Advisors Inc., INTERNET, Toronto, Web
Research articles 2000-09-25
Recently Unveiled Integrated Services Herald the Arrival of True Convergence in the U.S. Consumer Communication Space
PALO ALTO, Calif. -- The U.S. bundled services market is making steady progress toward a fully converged service environment. Until now, "triple-play/quad-play" bundles have predominantly been sold as discrete services in exchange for the benefits of lower price and the convenience of a single bill as well as single point...
Tags: billing, BSS/OSS, convergence, Frost & Sullivan, TELECOMMUNICATIONS
Research articles 2007-08-21
PetMedExpress.com Adds George Garrick to its Board of Directors; Announces Significant Customer Acquisition Program
POMPANO BEACH, Fla.--BUSINESS WIRE--Oct. 27, 1999-- PetMedExpress.com Inc. (OTCBB:PETS) announced Wednesday the addition of one of the nations most experienced marketing executives, George Garrick, to its Board of Directors. Mr. Garrick, 46, is the Chairman, CEO and President of Flycast Communications Corp. (Nasdaq:FCST), a leading provider of Web-based direct...
Tags: board, Business Wire, INTERNET, MARKETING, Web
Research articles 1999-10-27
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