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- Sage Software Case Study: LSI
- LSI's multiple databases made it difficult for sales staff to gain access to customer information and effectively communicate with prospects and clients. Sage CRM SalesLogix offered LSI a complete CRM suite supporting the company's plans for growth. LSI's multiple databases made it difficult for sales staff to gain access to...
- Case studies
- Customizing CRM to Improve Sales Performance
- Grand & Toy's products are sold primarily to businesses, which buy everything from paper clips to office furniture. Grand & Toy has long been an innovator in improving the customer experience through the application of new technology. The challenge, though, was in finding additional benefits from their software tools. Manveiler's...
- Case studies 2004-08-19
- Managing Customers For Value
- The energy retail business thrives on efficient customer interactions. Customers are the lifelines of the energy retail business. They want efficient service, better products, and good offers from energy retailers. In such scenario, it becomes imperative for the energy retailer to keep a track of the Customer Lifetime Value CLV...
- White papers 2004-03-11
- Sage Software Case Study: The Law Offices of Sam Maguire, Jr., P.C.
- The Law Offices of Sam Maguire, Jr., P.C. needed to increase repeat business with thousands of customers through strategically timed contact. Sage CRM SalesLogix, a customizable CRM solution that proactively monitors customer information and transactions, facilitating effective communication and helping foster profitable relationships. Nearly doubled their volume of real estate...
- Case studies
- Building Your Own
- There is only one solution when a person can't find the e-learning programmes he or she is looking for off-the-shelf: create one's own. This is exactly what the Customer Information Group CIG - Communications & Commerce of audio-visual electronics and information technology giant Sony decided to do. What existed, it...
- White papers 2004-11-01
Additional Resources
- Group 1 And iWay Software Partner To Enhance Enterprise-Wide Data Quality And Customer Data Integration
- Group 1 Software (NASDAQ:GSOF), a leading provider of customer relationship management CRM-enabling software solutions, and iWay Software, an Information Builders company that accelerates business integration, today announced a strategic alliance to enhance enterprise-wide data quality and integration. The companies plan to work together to offer a tightly integrated solution that...
- Research articles 1970-01-01
- Producing Value from Information & Market Data
- This white paper explains the implications of Mass Customization. A critical implication of mass customization, or customer-driven production, is that customer-touching business units - previously limited to sales, marketing, and customer service - have expanded to include engineering, manufacturing, and distribution as well. Simply put, the market leaders of the...
- White papers 2001-04-15
- Easton Utilities Selects AMX Utiligy To Provide Completely Integrated Utility Billing And Customer Information System (CIS)
- AMX International, a leader in providing complete enterprise software solutions for public and private utilities, announced today that Easton Utilities selected AMX UtiligyTM 2.0 to provide the next generation of utility billing, CIS and customer service. The implementation of AMX Utiligy will also provide seamless integration with Easton's...
- Research articles 1970-01-01
- FormScape joins J.D. Edwards ISV Programme in output management; J.D. Edwards independent software vendor programme responds to customer requests for more software options.
- M2 PRESSWIRE-25 April 2003-FormScape: FormScape joins J.D. Edwards ISV Programme in output management; J.D. Edwards independent software vendor programme responds to customer requests for more software optionsC1994-2003 M2 COMMUNICATIONS LTD RDATE:04252003 London, United Kingdom and Research Triangle Park, North Carolina ...
- Research articles 2003-04-25
- IA Corp. Launches New Enterprise Report Management System With Comprehensive Report Mining and Archive Capabilities
- EMERYVILLE, Calif.--BUSINESS WIRE--Feb. 2, 1999-- ERM System Offers Platform for E-Statements, E-Bill Presentment and Data Mining Capabilities to Capitalize on Customer Information and Improve Customer Service IA Corp. (NASDAQ:IACP), a provider of high-volume information management and delivery software solutions for the financial services industry, announced today...
- Research articles 1999-02-02
- Leading Computer Gaming Middleware Company Havok Ltd. Protects Confidential Information With Vormetric's CoreGuard(TM) Security System
- Vormetric, Inc., the leading provider of security systems for protecting enterprise information, today announced that computer gaming software company Havok Ltd. has chosen its CoreGuard Security System to protect sensitive information including internal data, as well as customer information and intellectual property. With teams working across offices in Dublin,...
- Research articles 2005-07-20
- Mashable's Weekly Guide to Social Media Conferences and Events
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-10-19
- 80 Informatica: simplifying enterprise analytics. (Plan: it's business according to plan).
- Informatica's software grabs raw information from enterprise, customer, and supply chain management systems, organizes it, and presents it to users who can create their own "dashboards" that monitor inventory levels and other need-to-know Informatica's software grabs raw information from enterprise, customer, and supply...
- Research articles 2003-07-01
- Mashable's Weekly Conference and Event Guide
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-11-09
- Too Much Information | BTalk Australia
- (13min 56) Web analytics packages can track everything your site users do. So how do you make sense of it all? Is it really a case of information overload? And why pay for software when there are free tools like Google Analytics? In today’s BTalk Australia Phil...
- Blog posts 2008-12-15
- Informatica: The Hunter And The Hunted
- On the heels of Informatica's acquisition of Applimation, I asked Adam Wilson, Informatica's vice president of product management and marketing, what he's learned about the art of integrating technology from newly acquired companies. Informatica describes itself as a vendor of "enterprise data integration software," which in essence...
- Blog posts 2009-03-03
- -Reuters Selects Tivoli For Worldwide Customer Enhancement
- TELECOMWORLDWIRE-C 1994-8 M2 COMMUNICATIONS LTDReuters, a financial information provider, has selected Tivoli Enterprise software to make its information more accessible by customers around the world. Reuters plans to install the Tivoli Management agent alongside its Y2K and euro currency compliance software upgrades to customer workstations around the world. The company...
- Research articles 1998-09-24
- Endymion Systems, Inc. Acquires ZNOW Knowledge Management (ZKN) Software Products Company
- Endymion Systems, Inc., Endymion, a leading information technology consulting company with regional offices throughout the United States, announced today that it has expanded its Web-based enterprise content management service offerings by acquiring ZNOW, Inc., a developer of knowledge management software for e-business applications.ZKN 1.0 ZNOW Knowledge Navigator is search engine...
- Research articles 1970-01-01
- CORRECTION: Endymion Systems, Inc. Acquires ZNOW Knowledge Navigation (ZKN) Software Products Company
- Endymion Systems, Inc., Endymion, a leading information technology consulting company with regional offices throughout the United States, announced today that it has expanded its Web-based enterprise content management service offerings by acquiring ZNOW, Inc., a developer of knowledge management software for e-business applications.ZKN 1.0 ZNOW Knowledge Navigator is search engine...
- Research articles 1970-01-01
- ONYX Software Announces Card Capture Services Selects ONYX Customer Center to Fully Manage Customer Relationships
- BELLEVUE, Wash.--BUSINESS WIRE--Oct. 29, 1998--ONYXR Software Corporation, a leading provider of enterprise customer management solutions optimized for MicrosoftR BackOfficetm, today announced that Card Capture Services CCS of Portland has chosen ONYX Software solutions to fully manage and automate their customer and prospect information and relationships.
- Research articles 1998-10-29
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