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- Sapient Develops Internet-Based Business Operating System for Williams; Companies Team to Introduce Customer Information Solution
- CAMBRIDGE, Mass.--BUSINESS WIRE--May 14, 1999--
- Research articles 1999-05-14
- Dataware Technologies helps GE Plastics combine best of Internet and CD-ROM for flexible customer information service
- CAMBRIDGE, Mass.--BUSINESS WIRE--March 18, 1996 -- With the use of Dataware Technologies' software and services, GE Plastics GEP has developed a comprehensive solution to address the complex information requirements of its customer base.
- Research articles 1996-03-18
- Siebel InterActive Revolutionizes Customer Information Systems With Web-Based Software Agent Technology; First-ever software to integrate data from customer information systems, the Internet, and enterprise intranet data into dynamic, personalized briefin
- SAN MATEO, Calif.--BUSINESS WIRE--Sept. 17, 1997--Siebel Systems, Inc., the global leader in sales, marketing, and customer service systems, today announced Siebel InterActive, a revolutionary new product that delivers up-to-the-minute briefings on a company's accounts, prospects, competitors, and markets.
- Research articles 1997-09-17
Additional Resources
- Building a 360-degree View of the Customer
- Customers typically interact with many different departments or contacts in a company. To build the most effective and profitable relationship with a customer, it's essential for everyone in a company to have access to the full 360-degree view of customer transactions. Putting all customer details, purchases, contacts, inquiries, and service...
- Articles 2007-10-30
- iPass Teams with Portal to Offer Global Internet Roaming with Infranet; Internet Service Providers Will Gain Instant Access to World's Largest Roaming Network Through Portal's Customer Management and Billing Platform
- MOUNTAIN VIEW, Calif.--BUSINESS WIRE--Aug. 19, 1997--Portal Information Network Inc., the leading software platform provider for Internet service businesses, and iPass Inc., the leading provider of Internet-based global remote access solutions, today announced a strategic relationship that will make the world's largest roaming network easily available through Portal's customer management and...
- Research articles 1997-08-19
- NCS DataCom, Inc. Announces Release of PureNet Turnkey Managed Internet Security; New ISP Based Security Protocol Reduces User Cost, Time and Labor
- CLEVELAND -- NCS DataCom, Inc., has introduced PureNetSM managed security services, a turnkey network based Internet security solution. PureNet represents a new breed of corporate Internet security services that provides a fully managed and thoroughly secure, "clean" Internet connection while eliminating the need for customer purchased and housed equipment. This...
- Research articles 2005-06-29
- Do You Really Know Who Your Customers Are and What They Want?
- The Internet, as both a marketing and sales channel is redefining well-known customer shopping patterns and behaviours. As technology and manufacturing fast become commodities with little difference in product pricing and margins, the customer relationship is the only area where real competitive advantage is still possible. The key to meeting...
- White papers 2002-04-30
- Oki Data Launches Internet Portal for Superior Customer Support; One Destination for OKI Product Information and Ongoing Customer Support
- Business Editors/High-Tech Writers MOUNT LAUREL, N.J.--BUSINESS WIRE--Jan. 30, 2001 Oki Data today launched my.okidata.com, a Web-based portal that provides personalized services for customers, including fast and easy access to the latest new product information and technical support. Customers can create a "one-stop shop" for all of their...
- Research articles 2001-01-30
- PCS provides Internet training with Webex product.(Technology Marketplace)
- Professional Computer Systems, Co. (Denison, Iowa), a specialist in providing high tech application software, customer information and e-commerce solutions to the utility industry has been using a product called Webex to conduct training and/or semin Professional Computer Systems, Co. (Denison, Iowa), a specialist in providing...
- Research articles 2003-07-01
- PCS provides internet training with Webex product. (Technology Marketplace).
- Professional Computer Systems, Co. (Denison, Iowa), a specialist in providing high tech application software, customer information and e-commerce solutions to the utility industry has been using a product called Webex to conduct training and/or semin Professional Computer Systems, Co. (Denison, Iowa), a specialist in providing...
- Research articles 2003-07-01
- Country Energy Deploys Peace Software's Energy CIS For 750,000 Electricity and Gas Customers
- Business/Technology Editors MIAMI--BUSINESS WIRE--Nov. 4, 2002 Australian energy retailer Country Energy has deployed Peace Software's EnergyTM CISCustomer Information System for its entire customer base. The browser-based Energy suite is supporting billing, customer care and Internet self-service for 750,000 electricity and gas customers in New South Wales, the...
- Research articles 2002-11-04
- "Microsoft Network" customer care outsourcing agreement with MCI; MCI to provide total call center support solution for MSN End Users throughout the Americas
- WASHINGTON, D.C.--BUSINESS WIRE--Oct. 2, 1995--MCI announced today the signing of a major customer support call center outsourcing agreement with Microsoft Corp. for MSN, The Microsoft Network MSN, the optional on-line information and Internet access service that is offered to users of the new Windows 95 operating system.
- Research articles 1995-10-02
- ObjectStore Drives Action Engine's e-sistant; Helps e-sistant Manage High Volume Wireless Data and Transactions
- Business/Technology Editors BURLINGTON, Mass.--BUSINESS WIRE--Feb. 20, 2001 Object Design, a division of eXcelonTM Corporation (NASDAQ:EXLN), today announced that its ObjectStoreR data management software is a key technology for Action Engine's e-sistantTM next generation transactional software for wireless Internet devices. e-sistant, which is nearing the completion of an extensive...
- Research articles 2001-02-20
- Providing Internet Services
- What You Need to KnowHow can I offer services online without weakening my customer relationships? It's natural to be concerned that offering Internet services will damage your company's reputation for offering high-quality and personal service. Remember, though, that offering simple Internet services will free your staff to offer other, more...
- Articles 2007-05-14
- Using the Internet to Publish Product Information
- It is simple, quick, and cost-effective to publish product information on the Internet. The Internet provides an unmatched level of accessibility and customer convenience, but for many companies, it may be best to consider Internet marketing material as a supplement to your regular print marketing material and not a replacement...
- Articles 2007-07-30
- Implementing a Personalization Strategy on Your Web Site
- To serve your customers best, you need to understand who they are and what they want and need, and then offer it to them directly. Your Web site can be an ideal means for gathering such customer information and making personalized offers based on that data. To do this, you'll...
- Articles 2007-04-20
- Mashable's Weekly Guide to Social Media Conferences and Events
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-10-19
- Mashable's Weekly Internet and Social Media Events Guide
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section. Is your event not on this list? Contact us and let's establish a media partnership. Mashable's Weekly Social...
- News items 2009-08-24
- Producing Customer Magazines
- Customer magazines help companies build credibility and strengthen customer relationships by offering regular channels of communication that focus on issues relevant to customers. "Relationship publishing" should incorporate a powerful mix of opinion, product information, and attitude. This may require journalistic skills, as well as design and production resources. What...
- Articles 2007-11-27
- How the Internet Changed Sales.
- The Internet made the business world go all weird, in ways that nobody expected. Probably the weirdest thing that happened was the transformation of product selling into consultative selling. It totally blindsided the conventional wisdom of the business pundits and made all of them look like fools. ...
- Blog posts 2007-10-22
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