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- Wal-Mart Stores Sales, Customer Information in Data Warehouse.
- Knight Ridder/Tribune Business News Knight Ridder/Tribune Business News
- Research articles 1999-08-18
- Acuity Brands Selects Siebel CRM OnDemand to Consolidate Customer Information; World Leader in Lighting Deploys Leading Hosted CRM Solution to Improve Sales Interactions, Customer Service, and Customer Retention
- SAN MATEO, Calif. -- Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider of customer-facing solutions, today announced that Acuity Brands Lighting has successfully implemented the first phase of its Siebel CRM OnDemand initiative to centralize customer information and make it available across all sales, marketing, and service groups.
- Research articles 2005-10-04
- MindManager Accelerator for Salesforce now Sforce Certified; Mindjet technology visualizes CRM information to shorten sales cycles, increase value of existing customer information
- LARKSPUR, Calif. -- Mindjet, the leading provider of software for visualizing and managing information, and salesforce.com (NYSE:CRM), the market and technology leader in on-demand customer relationship management CRM, today announced that Mindjet's MindManager Accelerator for salesforce.com has met salesforce.com's rigorous certification standards. Tightly integrated with Salesforce via the Sforce on-demand...
- Research articles 2005-05-18
- Sage Software Case Study: LSI
- LSI's multiple databases made it difficult for sales staff to gain access to customer information and effectively communicate with prospects and clients. Sage CRM SalesLogix offered LSI a complete CRM suite supporting the company's plans for growth. LSI's multiple databases made it difficult for sales staff to gain access to...
- Case studies
- Salesforce Gives Hundreds of AOL Professionals Real-Time Insight Into Sales, Pipeline, and Customer Information
- Salesforce.com, the market leader in online customer relationship management CRM, signed an agreement with America Online, Inc., the world's leading interactive services company, under which America Online will utilize the salesforce.com Enterprise Edition for online management of advertising and commerce partners. The agreement will provide several hundred sales and marketing...
- Case studies
- Customizing CRM to Improve Sales Performance
- Grand & Toy's products are sold primarily to businesses, which buy everything from paper clips to office furniture. Grand & Toy has long been an innovator in improving the customer experience through the application of new technology. The challenge, though, was in finding additional benefits from their software tools. Manveiler's...
- Case studies 2004-08-19
- Profit From Customer Information
- Many customers reveal a lot of information about themselves - especially if you ask. But how can you store this info, and then tap into it to increase sales? "Debbie, your ideas sound wonderful, but the author's problem is he doesn't have a database to work from." The other 49...
- White papers
- Full-suite CRM delivers, analyzes global customer information.(Component-Based Customer Management)
- It's said that manufacturers need customer relationship management CRM in depth--i.e., a solution capable of much more than simply tracking sales contacts, calls, visits, and discussions. A number of global companies, including Emerson, say they' It's said that manufacturers need customer relationship management...
- Research articles 2004-07-01
Additional Resources
- Eagle Global Logistics standardises on salesforce.com S3; Over 825 EGL users in 300 worldwide offices use software-as-service to manage customer information and improve sales performance.
- M2 PRESSWIRE-24 September 2003-Salesforce.com: Eagle Global Logistics standardises on salesforce.com S3; Over 825 EGL users in 300 worldwide offices use software-as-service to manage customer information and improve sales performanceC1994-2003 M2 COMMUNICATIONS LTD RDATE:09242003 Eagle Global Logistics EGL has standardised its entire...
- Research articles 2003-09-24
- Above All® Composite Application Strategy Selected by Hilton Grand Vacations Company; Integrated Solution to Improve End-to-End Lead Management Process and Enhance Marketing and Sales Effectiveness
- REDWOOD SHORES, Calif. -- Above AllR Software, a provider of award-winning business integration software, today announced that Hilton Grand Vacations Company HGVC, a wholly owned subsidiary of Hilton Hotels Corporation (NYSE:HLT), has selected the Above All Composite Application PlatformTM. HGVC is using the Above All solution to implement a composite...
- Research articles 2006-09-06
- Scopus to integrate its enterprise customer support and sales systems with Lotus Notes; client server business application to be integrated with Lotus Notes; portends enterprise trend
- ORLANDO, Fla.--BUSINESS WIRE--Jan. 25, 1995--Scopus Technology, the enterprise customer information solutions company, Wednesday announced that as Lotus Business Partner it will integrate the Scopus product family creating complete solutions for enterprise-wide access to customer-oriented information from both environments.
- Research articles 1995-01-25
- Building a 360-degree View of the Customer
- Customers typically interact with many different departments or contacts in a company. To build the most effective and profitable relationship with a customer, it's essential for everyone in a company to have access to the full 360-degree view of customer transactions. Putting all customer details, purchases, contacts, inquiries, and service...
- Articles 2007-10-30
- Inortech Optimizes Customer Loyalty With Sage CRM
- Inortech needed to speed up collections; enhance the tracking of customer information; improve sales processes; and minimize training time and related costs for new sales representatives. Sage CRM integrates with Sage Accpac and provides sales and customer service representatives with easy Web-based access to comprehensive information about prospects, customers, and...
- Case studies 2005-10-01
- Do Changes in Customer Satisfaction Lead to Changes in Sales Performance in Food Retailing?
- We measure the links between store attribute perceptions and customer satisfaction, and between customer satisfaction and sales performance, in the food retail sector. Our data set consists of six waves of customer satisfaction and sales information for about 250 stores over the period 1998-2001 for a publicly held supermarket company....
- White papers 2003-04-01
- -POINT INFORMATION SYSTEMS: Sales, marketing & field service in customer relationship solution.
- M2 PRESSWIRE-11 November 1998-POINT INFORMATION SYSTEMS: Sales, marketing & field service in customer relationship solution C1994-98 M2 COMMUNICATIONS LTD RDATE:111198 Companies building integrated sales, marketing and care systems to help them provide better customer service, can now extend the same technology to a further critical...
- Research articles 1998-11-11
- Taking CRM beyond the MCIF.(customer relationship management, marketing customer information file)(Brief article)
- Maryland's Provident Bank doesn't have to be top ten in scope to put a sophisticated retail delivery strategy in place. It may not be a behemoth, but its ambition is showing. The $6.4 billion assets institution has taken significant steps to organize its back...
- Research articles 2007-01-01
- Selling In Business Markets – Eprocesses And Sales Force Improvement
- Personal selling forms one of the components of the promotional mix of an organization. It occurs when the seller and the prospective buyer interact face-to-face and, in the process, realize the sale. In today's age of information, the sales process is becoming increasingly information intensive. A prospective customer, today, demands...
- White papers 2003-01-01
- Travelex Enhances Customer Service and Sales Staff Efficiency with Vettro
- Mobile CRM Manages Real-Time Information for World's Largest Foreign Exchange Specialist READING, United Kingdom -- Vettro, a global leader in mobile on-demand business applications, today announced the sales staff of Travelex, the world's largest foreign exchange specialist, is using mobile applications from Vettro with the BlackBerry[R] solution from Research...
- Research articles 2007-08-13
- Sagent Provides World's Largest Privately Held Chemical Distributor Automated Access To Customer Information In Real Time
- Business Editors MOUNTAIN VIEW, Calif.--BUSINESS WIRE--July 10, 2000 Sagent's e-Business Intelligence enables ChemCentral to gather accurate customer information instantly for increased sales and improved customer service Sagent Technology, Inc. (Nasdaq:SGNT), a leading provider of Real-time e-Business Intelligence solutions, today announced that ChemCentral, the world's largest privately held...
- Research articles 2000-07-10
- Do You Really Know Who Your Customers Are and What They Want?
- The Internet, as both a marketing and sales channel is redefining well-known customer shopping patterns and behaviours. As technology and manufacturing fast become commodities with little difference in product pricing and margins, the customer relationship is the only area where real competitive advantage is still possible. The key to meeting...
- White papers 2002-04-30
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