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- Siebel InterActive Revolutionizes Customer Information Systems With Web-Based Software Agent Technology; First-ever software to integrate data from customer information systems, the Internet, and enterprise intranet data into dynamic, personalized briefin
- SAN MATEO, Calif.--BUSINESS WIRE--Sept. 17, 1997--Siebel Systems, Inc., the global leader in sales, marketing, and customer service systems, today announced Siebel InterActive, a revolutionary new product that delivers up-to-the-minute briefings on a company's accounts, prospects, competitors, and markets.
- Research articles 1997-09-17
- Sagent and ESRI Partner to Provide Real-Time Web Access to the Most Accurate Customer Information for Precise Marketing Analysis
- Business Editors
- Research articles 2000-06-26
- Comcast to Discontinue Collecting Customer Information on Web Surfing.
- By Akweli Parker, The Philadelphia Inquirer Knight Ridder/Tribune Business News By Akweli Parker, The Philadelphia Inquirer Knight Ridder/Tribune Business News
- Research articles 2002-02-14
Additional Resources
- Implementing a Personalization Strategy on Your Web Site
- To serve your customers best, you need to understand who they are and what they want and need, and then offer it to them directly. Your Web site can be an ideal means for gathering such customer information and making personalized offers based on that data. To do this, you'll...
- Articles 2007-04-20
- Building a 360-degree View of the Customer
- Customers typically interact with many different departments or contacts in a company. To build the most effective and profitable relationship with a customer, it's essential for everyone in a company to have access to the full 360-degree view of customer transactions. Putting all customer details, purchases, contacts, inquiries, and service...
- Articles 2007-10-30
- TheStreet.com Chooses Teros Security Appliance to Protect Private Customer Data and Meet Credit Card Compliance Requirements; Leading Financial Information Web Site Leverages the Teros 100 to Defend Against Web Attacks and Prevent Identity Theft
- SUNNYVALE, Calif. -- Teros, the global leader in Web Application Firewalls, has announced that TheStreet.com, Inc. (Nasdaq:TSCM), a leading provider of financial commentary, analysis and news, has selected the Teros 100 Web Application Firewall to prevent the theft of private customer information PCI and ensure regulatory compliance.
- Research articles 2005-08-02
- Unica Builds Momentum in Web Analytics; Unica Announces Customer Wins and Participation in Web Analytics Association
- WALTHAM, Mass. -- UnicaR Corporation (Nasdaq:UNCA), a global provider of Enterprise Marketing Management EMM solutions, has gained rapid momentum in the web analytics market since its acquisition of Sane Solutions in March 2006. Unica has experienced wide customer adoption of its web analytics solutions, NetTrackerR and AffiniumR NetInsightTM, from small-...
- Research articles 2006-09-19
- Peace Software and InSITE Services Team to Provide Interactive Customer Information Services to Deregulated Utilities Market
- NEW ORLEANS--BUSINESS WIRE--Nov. 2, 1998-- First Joint Customer Is Pepco Services Inc., an Affiliate of Potomac Electric Power Company, Which Will Use Peace Software and InSITE Services to Launch Interactive Customer Information Services to Pennsylvania Consumers Peace Software, a leading provider of Web-based customer information...
- Research articles 1970-01-01
- Sagent Delivers Customer Intelligence as eService Through Acquisition of Qualitative Marketing Software, Inc.; Acquisition Provides Real-time Customer Intelligence Over the Web
- MOUNTAIN VIEW, Calif.--BUSINESS WIRE--Dec. 13, 1999-- Sagent Technology, Inc. (Nasdaq:SGNT), a leading provider of real-time ebusiness intelligence solutions, announced today that it has acquired Qualitative Marketing Software, Inc. QMSoft, a privately held company that delivers real-time value-added customer information and Marketing eServices by hosting data on over 125 million...
- Research articles 1999-12-13
- Listening In' To Find Unmet Customer Needs And Solutions
- The article explores a practical methodology to identify new high-potential "fishing grounds" for product development by "listening in" to ongoing dialogues between customers and web-based virtual advisors. Customers naturally seek out these virtual advisors to aid their purchasing decisions; hence, customers have the incentive to express their true needs to...
- White papers 2002-07-01
- Oki Data Launches Internet Portal for Superior Customer Support; One Destination for OKI Product Information and Ongoing Customer Support
- Business Editors/High-Tech Writers MOUNT LAUREL, N.J.--BUSINESS WIRE--Jan. 30, 2001 Oki Data today launched my.okidata.com, a Web-based portal that provides personalized services for customers, including fast and easy access to the latest new product information and technical support. Customers can create a "one-stop shop" for all of their...
- Research articles 2001-01-30
- CIGNA Launches Web Site For Easy On-Line Access To Health Care, Retirement Planning And Insurance Benefits
- Today CIGNA announced the launch of a newly redesigned CIGNA.com Web site (www.cigna.com), providing a single portal for CIGNA's broad array of employee benefits products, services, information and Web-based tools. "Our vision for CIGNA.com is to provide a customer-focused, single point of entry for all CIGNA's health care, retirement, investment...
- Research articles 1970-01-01
- iPhrase Technologies Combines With IBM WebSphere Information Integrator OmniFind Edition to Help Customers Leverage Information On Demand to Deliver Enterprise Search and Web Self-Service Solutions
- iPhrase Technologies, a leading provider of adaptive search solutions for eBusiness and eService, today announced it will leverage IBM WebSphere Information Integrator OmniFind Edition to deliver an innovative solution to help organizations get the most out of their enterprise portal environments. OneStep InterAct Enterprise Edition will allow organizations to...
- Research articles 2005-08-18
- Siemens Information and Communications Networks, Inc.: HiPath ProCenter
- Many companies are espousing the benefits of integrating multiple types of interactions (chat, VoIP and Web callback) into a single product suite for easier management, reporting and tracking of the customer experience as well as improved customer service. Several PBX vendors have either developed their own products to address multimedia...
- Research articles 2000-09-01
- Sagent Partners With Mountain Energy to Provide Customer Service and Relationship Management System to Utility Sector
- Business Editors/High Tech & Energy Writers MOUNTAIN VIEW, Calif.--BUSINESS WIRE--July 31, 2000 OEM Agreement Delivers End-To-End Web-Based Application for Collecting and Analyzing Business-Critical Operational and Customer Information Sagent Technology, Inc. (Nasdaq:SGNT), a leading provider of Real-time e-Business Intelligence, announced today that Mountain Energy Corp., one of...
- Research articles 2000-07-31
- NuVox Communications Launches NuVox Power Center; New Service Empowers Customers to Manage Communications and Web Experience
- Business Editors/High Tech Writers ST. LOUIS--BUSINESS WIRE--April 2, 2002 Providing a valuable and distinctive new tool for its customers, NuVox Communications, a rapidly growing provider of integrated local, long distance, Internet, and data communications services, announced today the launch of its NuVox Power Center NPC. The NuVox...
- Research articles 2002-04-02
- Getting the Most from Response Mechanisms
- Response or reply mechanisms make it easier for prospects to get information about a product or service, place orders, and respond to offers. A response mechanism is a call to action that moves the prospect toward making the purchase. Consumers feel comfortable with a reply mechanism because it allows more...
- Articles 2007-02-15
- Using the Internet to Publish Product Information
- It is simple, quick, and cost-effective to publish product information on the Internet. The Internet provides an unmatched level of accessibility and customer convenience, but for many companies, it may be best to consider Internet marketing material as a supplement to your regular print marketing material and not a replacement...
- Articles 2007-07-30
- Improving Customer Loyalty
- Retaining customer loyalty is vital to the long-term success and profitability of your business. With industry consolidation, increasing competition, and changes in the marketplace, you need to work harder than ever to maintain a strong customer base. Improving customer loyalty is an essential element in customer retention. What You...
- Articles 2007-10-10
- Mashable's Weekly Internet and Social Media Events Guide
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section. Is your event not on this list? Contact us and let's establish a media partnership. Mashable's Weekly Social...
- News items 2009-08-24
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