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- Managing Customers For Value
- The energy retail business thrives on efficient customer interactions. Customers are the lifelines of the energy retail business. They want efficient service, better products, and good offers from energy retailers. In such scenario, it becomes imperative for the energy retailer to keep a track of the Customer Lifetime Value CLV...
- White papers 2004-03-11
Additional Resources
- Puget Sound Energy, Inc. to Implement ConneXt Customer Information System, ConsumerLinX
- SEATTLE--BUSINESS WIRE--Aug. 2, 1999-- ConneXt's Customer Information System, ConsumerLinxTM to be Implemented with Assistance from PricewaterhouseCoopers LLP Puget Sound Energy, Inc. of Bellevue, Wash., has chosen the ConsumerLinX Customer Information System from ConneXtR Inc. (http://www.connext.com), a leading developer of billing systems and customer...
- Research articles 1999-08-02
- Japan's leading regional bank selects Sagent to drive vital customer information system; The Suruga Bank Ltd. implements the Sagent Solution to better analyse customer information via browsers, quickly make strategic marketing decisions.
- M2 PRESSWIRE-5 October 2001-SAGENT TECHNOLOGY: Japan's leading regional bank selects Sagent to drive vital customer information system; The Suruga Bank Ltd. implements the Sagent Solution to better analyse customer information via browsers, quickly make strategic marketing decisions C1994-2001 M2 COMMUNICATIONS LTD ...
- Research articles 2001-10-05
- WM-data AB receives customer information system contracts for SEK18m
- NORDIC BUSINESS REPORT-22 March 2006-WM-data AB receives customer information system contracts for SEK18mC1994-2006 M2 COMMUNICATIONS LTD http://www.m2.com The Swedish IT group WM-data AB said on Wednesday (22 March) that it has received new contracts for its customer information system Kaskad 7.0. The new contracts, valued at approximately SEK18m...
- Research articles 2006-03-22
- SCT Announces Expanded Implementation of SCT Banner(R) Customer Information System to Serve Larger Customer Base for Toronto Hydro.
- MALVERN, Pa., Aug 30, 2000 SCT (Nasdaq: SCTC), a leading global provider of industry-immersed e-solutions for the energy, utility and communications industries, today announced that Toronto Hydro has upgraded and expanded its implementation of the SCT BannerR Customer Information System CIS solution to...
- Research articles 2000-08-30
- ORCOM And Soluziona To Co-Develop Next Generation Customer Information System For Utilities In North America.
- PHILADELPHIA, PENNSYLVANIA, Oct 15, 2002 CCNMatthews via COMTEX Agreement Unites Utility Industry Powerhouses to Develop Advanced Technology Solution ORCOM, the leading provider of outsourced customer care and billing services for electric, gas and water utilities in North America, and Soluziona, a...
- Research articles 2002-10-28
- ORCOM and Soluziona to Co-Develop Next Generation Customer Information System for Utilities in North America
- Business Editors PHILADELPHIA--BUSINESS WIRE--Oct. 14, 2002 Agreement Unites Utility Industry Powerhouses to Develop Advanced Technology Solution ORCOM, the leading provider of outsourced customer care and billing services for electric, gas and water utilities in North America, and Soluziona, a global provider of Customer Information System CIS...
- Research articles 2002-10-14
- ORCOM and Soluziona to Co-Develop Next Generation Customer Information System for Utilities in North America
- Business Editors PHILADELPHIA--BUSINESS WIRE--Oct. 15, 2002 Agreement Unites Utility Industry Powerhouses to Develop Advanced Technology Solution ORCOM, the leading provider of outsourced customer care and billing services for electric, gas and water utilities in North America, and Soluziona, a global provider of Customer Information System CIS...
- Research articles 2002-10-15
- Suburban Propane awards Progress Software and Apprise Software million dollar contract to enhance customer information system
- BEDFORD, Mass.--BUSINESS WIRE--Nov. 26, 1996--Progress Software Corporation (NASDAQ: PRGS) today announced that Suburban Propane (NYSE: SPH), a leading, full-service propane gas supplier based in the U.S., has selected PROGRESSR Version 8.0 and AppriseTM Accounts Receivable Module a POWERED BY PROGRESSTM application to develop and deploy a flexible, scalable and easy-to-use...
- Research articles 1996-11-26
- Quintus Scalability Benchmark Provides Industry's First Metrics For Evaluating Customer Information Systems; Scalability is essential as CIS join the ranks of mission-critical, client/server applications
- FREMONT, Calif.--BUSINESS WIRE--Jan. 7, 1997--Quintus Corporation, a premier provider of customer relationship software, today released the results of its benchmark study of the scalability of CustomerQ, its client/server customer information system CIS. The benchmark study, the industry's first for CIS software, provides to information technology professionals the first metrics by...
- Research articles 1997-01-07
- Altera Corporation to build enterprise customer information system with Siebel Enterprise Applications; Worldwide leader in programmable logic devices and logic development tools to consolidate customer information with Siebel Enterprise Applications
- SAN MATEO, Calif.--BUSINESS WIRE--May 13, 1997--Siebel Systems, Inc. (NASDAQ:SEBL) announced today that Altera Corporation, a worldwide leader in high-performance, high-density programmable logic devices, has selected Siebel Enterprise Applications as the foundation of its new enterprise-wide sales and service information system.
- Research articles 1997-05-13
- Peace Software Achieves Challenger Status for Energy Customer Information Systems
- Business Editors/High-Tech & Energy Writers MIAMI--BUSINESS WIRE--Oct. 16, 2002 Peace Software, the world's largest energy CIS Customer Information System developer, today announced that it has been ranked as a market challenger in META Group's recently released update of the METAspectrumSM for global energy customer information systems. META Group...
- Research articles 2002-10-16
- Japan Airlines introduces new customer information system
- NEW YORK--BUSINESS WIRE--November 9, 1995--A new information system for callers to Japan Airlines' Mileage Bank Americas JMBA frequent flyer program has been introduced by JAL.
- Research articles 1995-11-09
- Forth Ports opts for Tata's customer service and management information system
- TELECOMWORLDWIRE-1 March 2004-Forth Ports opts for Tata's customer service and management information systemC1994-2004 M2 COMMUNICATIONS LTD http://www.m2.com IT consulting and services company Tata Consultancy Services has been chosen by Forth Ports PLC to install a port system for its UK ports. Tata will now deploy a system that...
- Research articles 2004-03-01
- Software analyzes customer profitability. (Summit Customer Profitability System financial software introduced by Interactive Planning Systems) (Brief Article)
- A new software program for measuring customer profitability is available from Interactive Planning Systems. It's called the Summit Customer Profitability System CPS. The system lets bankers factor in complete customer account histories. Users can define report formats, and the system allows complete reporting...
- Research articles 1993-02-01
- Delta Air Lines` customer care system named Computerworld Smithsonian Award Winner; Airline's new, customer-focused system receives prestigious award for technology innovation.
- M2 PRESSWIRE-7 June 2000-DELTA AIR LINES: Delta Air Lines` customer care system named Computerworld Smithsonian Award Winner; Airline's new, customer-focused system receives prestigious award for technology innovation C1994-2000 M2 COMMUNICATIONS LTD RDATE:06062000 ATLANTA -- Delta Air Lines` (NYSE: DAL)...
- Research articles 2000-06-07
- Open-cIS Customer Care Software Goes into Production at DQE, Inc
- Business Editors & Technology Writers MINNEAPOLIS--BUSINESS WIRE--Jan. 22, 2001 Billing services organization at DQE, Inc. is now officially using the customer information system developed by rising customer-care and billing solution provider Open-c Solutions, an emerging provider of customer-care software solutions, announced that AquaSource, an affiliate...
- Research articles 2001-01-22
- Sierra Systems and Open-c Solutions Announce First Customer to Go Live with Open-cIS
- Business Editors VANCOUVER, B.C.--BUSINESS WIRE--Jan. 24, 2001 Billing Services Organization At DQE, Inc. Is Now Officially Using The Customer Information System Developed By Open-c Solutions, A Rising Customer-care And Billing Solution Provider Sierra Systems Group Inc. (TSE:SSG.), a leading systems integrator and business consulting firm...
- Research articles 2001-01-24
- HiQ International AB to provide real estate and customer management system to GVA Finland
- NORDIC BUSINESS REPORT-22 January 2007-HiQ International AB to provide real estate and customer management system to GVA FinlandC1994-2007 M2 COMMUNICATIONS LTD http://www.m2.com Swedish IT and management consultancy HiQ International AB said on Monday (22 January) that it will deliver Finland's most extensive real estate and customer management system to...
- Research articles 2007-01-22
- Bmg Chooses Sun For New Customer Management System
- NEW YORK--BUSINESS WIRE--July 25, 1995--BMG Direct, a subsidiary of BMG Bertelsman Music Group Entertainment N.A., has selected the Sun Microsystems platform for developing an easier-to-use, more effective customer management system. Information technology specialists from BMG Direct, Sun and Imonics, a customer management software specialist based in Cary, North Carolina, have...
- Research articles 1995-07-25
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