BARCELONA, Spain -- In order to profitably apply the new business models that are emerging to support mobile advertising, mobile operators must make intelligent use of their detailed customer information, according to Analysys, the global advisers on telecoms, IT and media (http://www.analysys.com). Customer information is the key to mobile operators...
Successful Customer Relationship Management CRM requires customer-centric strategies across all areas of an organization's business - from its culture to its integration of business processes. These strategies use customer information as a common foundation in providing continuity of service across all business functions, yet allow each service to optimize around...
IBM (NYSE: IBM) announced today that VSC Technologies, the technology solution provider for Voyages-SNCF, the premiere online travel agency in France, has selected IBM Information Server to help improve the quality and standardization of their business data and provide an accurate view of customer information.
Consumer privacy and the market for customer information in electronic retailing are investigated. The value of customer information derives from the ability of firms to identify individual consumers and charge them personalized prices. Two settings are studied, an anonymity regime in which sale of customer information is not possible, and...
NORDIC BUSINESS REPORT-20 March 2002-TietoEnator acquires ABB Energy Information Systems AB's customer information service business C1994-2002 M2 COMMUNICATIONS LTD http://www.m2.com
NORDIC BUSINESS REPORT-16 September 2004-TietoEnator acquires Tekla's customer information systems for energy industry and municipalitiesC1994-2004 M2 COMMUNICATIONS LTD http://www.m2.com
FREMONT, Calif.--BUSINESS WIRE--Jan. 7, 1997--Quintus Corporation, a premier provider of customer relationship software, today released the results of its benchmark study of the scalability of CustomerQ, its client/server customer information system CIS. The benchmark study, the industry's first for CIS software, provides to information technology professionals the first metrics by...
WASHINGTON, March 27 /U.S. Newswire/ -- The Justice Department announced today that a federal court in New Hampshire has ordered Mark G. Loll, who operates Tax-Tactics in Peterborough, N.H., to stop preparing frivolous income tax returns and to comply witWASHINGTON, March 27 /U.S. Newswire/ -- The Justice Department announced today...
The Federal Trade Commission has issued "Financial Institutions and Customer Data: Complying with the Safeguards Rule," a publication to help financial institutions comply with the agency's rules on protecting customer information. "FTC emphasizes that strong security practices are not only required by law, but also make good business sense," the...
Pia Jorgensen, senior vice president and chief technology officer at Washington Mutual, and Rob Reeg, chief technology officer at MasterCard, will together tackle the issues related to obtaining, storing and securing customer data at this year's Datacenter Ventures Conference, Sept. 20 and 21, at the Fairmont Hotel in San Jose.
SAN MATEO, Calif. -- Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider of customer-facing solutions, today announced that Acuity Brands Lighting has successfully implemented the first phase of its Siebel CRM OnDemand initiative to centralize customer information and make it available across all sales, marketing, and service groups.
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