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	<title><![CDATA[customer intelligence Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/customer+intelligence.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to customer intelligence]]></description>
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	<language>en-us</language>
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		<title><![CDATA[InfoPrint Enhances Suite of TransPromo Solutions With SAS Customer Intelligence Offering]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200805/ai_n25460811]]></link>
		<description><![CDATA[InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today announced that SASŪ Customer Intelligence is part of its suite of TransPromo solutions. This addition enables marketers to create timely and targeted transactional documents for their customers and marries InfoPrint's strengths in document production, color and system integration with...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 29 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Sales of SASŪ Customer Intelligence Grew 50 Percent in 2007]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_Jan_25/ai_n24224525]]></link>
		<description><![CDATA[In Separate Report, Independent Research Firm Finds SAS Offers Strong, Analytically Driven Solutions for Relationship Marketing]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 25 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Convergys to Provide Customer Intelligence Solutions To Global Financial Services Firm]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Dec_13/ai_n27474811]]></link>
		<description><![CDATA[CINCINNATI -- Convergys Corporation (NYSE:CVG), the global leader in relationship management, announced today it has signed a $4.2 million contract to provide customer intelligence solutions to a global financial services firm, a Fortune Top 50 company.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 13 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/convergys+corp..html"><![CDATA[Convergys Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CVG</category>
		<category domain="tickers">CVG</category>
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		<title><![CDATA[Talisma Partners with BT Global Services for Customer Intelligence Portfolio]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_August_14/ai_n27342046]]></link>
		<description><![CDATA[BT Customers to Benefit from Talisma CIM Suite to Maximise Intelligent Contact Management]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 14 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/british+telecommunications.html"><![CDATA[British Telecommunications]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/talisma+corp..html"><![CDATA[Talisma Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BTY</category>
		<category domain="tickers">BTY</category>
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	<item>
		<title><![CDATA[Office Depot Selects SAS For Global Customer Intelligence]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_August_6/ai_n19396356]]></link>
		<description><![CDATA[CARY, N.C. -- SAS, the leader in business intelligence, announced today that Office Depot (NYSE:ODP), a leading global provider of office products and services, has selected SAS([R]) Customer Intelligence across its global enterprise.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 06 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/office+depot+inc..html"><![CDATA[Office Depot Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ODP</category>
		<category domain="tickers">ODP</category>
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	<item>
		<title><![CDATA[Telefonica Moviles Turns to UTOPY for Customer Intelligence]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_July_10/ai_n27299586]]></link>
		<description><![CDATA[Telecommunications Giant Adopts UTOPY's Innovative Speech Analytics Technology]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 10 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/telefonica.html"><![CDATA[Telefonica]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Asian Retailer Parkson Chooses SASŪ Customer Intelligence To Increase Market Share]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_June_5/ai_n27263110]]></link>
		<description><![CDATA[Department Store Chain Implements SAS To Manage Marketing Costs, Understand Customers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 05 Jun 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[LogicaCMG Partners With Visual Numerics to Deliver Unprecedented Customer Intelligence Management to Telecoms Operators.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5570/is_200705/ai_n23621130]]></link>
		<description><![CDATA[LONDON, May 8 /PRNewswire/ --     LogicaCMG Telecoms Products today  announces its partnership with Visual Numerics, a leading producer of  advanced numerical analysis and visualisation software, for the  development of a unique and state-of-the-art Cus  LONDON, May 8 /PRNewswire/ --   ...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 08 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/logicacmg.html"><![CDATA[LogicaCMG]]></category>
		<category domain="http://resources.bnet.com/topic/telecommunications.html"><![CDATA[telecommunications]]></category>
		<category domain="http://resources.bnet.com/topic/visual+numerics.html"><![CDATA[Visual Numerics]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Fourth Year in a Row CRM Magazine Recognizes SAS As Leader in Customer Intelligence]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Oct_9/ai_n27043696]]></link>
		<description><![CDATA[SAS Named Winner in CRM Analytics And Leader in Marketing Automation]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 09 Oct 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[New Desktop Solution, from Customer Intelligence Marketing, LLC, Provides Power of National Marketing Campaigns to Local Offices and Sales People; New Suite of Software Solutions Makes Marketing Materials Available and Customizable]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_May_19/ai_n26868769]]></link>
		<description><![CDATA[NEW YORK -- My Marketing Programs Online, developed by a team of innovative marketing, database, and creative professionals, delivers all the capabilities of a sophisticated marketing department directly to the computers of individuals within both corporate structures and small firms. A joint venture of PNT Marketing Services, a company known...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 19 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/desktop.html"><![CDATA[desktop]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[marketing]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+people.html"><![CDATA[sales people]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Nationwide Building Society and Portrait win prestigious Aberdeen Group Award for Customer Intelligence]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_April_13/ai_n26829561]]></link>
		<description><![CDATA[BOSTON -- Leading U.K. financial services provider with 11 million  customers records measurable improvement in quality and profitability of customer interactions]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 13 Apr 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/aberdeen+group+inc..html"><![CDATA[Aberdeen Group Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[CompUSA Cited for Effective Leverage of Customer Intelligence by AberdeenGroup; Online Retailer Utilized Bazaarvoice Word of Mouth Marketing Solution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_April_4/ai_n26816170]]></link>
		<description><![CDATA[AUSTIN, Texas -- Bazaarvoice, a new company that helps online brands enlist their customers in building their businesses, today announced that Bazaarvoice customer CompUSA has received a prestigious AberdeenGroup Success Strategy Awards for its innovative use of on-site customer ratings and reviews. A case study detailing CompUSA's success with word...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 04 Apr 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[marketing]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[SAS Acquires Assets of Marketing Resource Management Company Veridiem; Acquisition Extends SAS' Customer Intelligence Leadership]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_March_16/ai_n26796818]]></link>
		<description><![CDATA[CARY, N.C. -- SAS, the leader in business intelligence, today announced that it has acquired the primary assets of Marketing Resource Management MRM provider Veridiem, Inc., a privately held software company based in Maynard, MA, that helps customers analyze and optimize their returns across the entire spectrum of marketing investments.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 16 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/acquisition.html"><![CDATA[acquisition]]></category>
		<category domain="http://resources.bnet.com/topic/asset.html"><![CDATA[asset]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[AEGON Direct Marketing Services, Inc. selects SASŪ as its marketing and BI platform; In Multi-Year Deal, SASŪ Customer Intelligence Suite to Displace Existing Marketing Systems]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_26/ai_n15736204]]></link>
		<description><![CDATA[LAS VEGAS -- For any company engaged in marketing, it's important to understand customers and tailor the right products or services that appropriately fit their needs. For a company whose entire business is providing direct marketing services, accessing accurate and timely customer intelligence - and then targeting its marketing efforts...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 26 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+intelligence.html"><![CDATA[business intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[marketing]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[NICE Systems and SAS Sign Strategic Partnership to Deliver Complete Customer Intelligence; Joint Solution to Change Way Organizations Make Strategic Decisions Through the Convergence of Business Intelligence and Interaction Analytics]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_19/ai_n15699030]]></link>
		<description><![CDATA[CARY, N.C. & RA'ANANA, Israel -- SAS, the leader in business intelligence and NICE Systems (Nasdaq:NICE), a global provider of advanced solutions that enable organizations to extract Insight from InteractionsTM today announced a strategic partnership to provide a joint solution that links SASR Business Intelligence with NICE interaction content analytics....]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 19 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/analytics.html"><![CDATA[analytics]]></category>
		<category domain="http://resources.bnet.com/topic/business+intelligence.html"><![CDATA[business intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/partnership.html"><![CDATA[partnership]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[CRM Magazine Hails SAS as Leader in Customer Intelligence for Third Year]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_11/ai_n15682897]]></link>
		<description><![CDATA[CARY, N.C. -- SAS named winner in CRM Analytics and leader in marketing automation]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 11 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[SAS Largest CRM Predictive Analytics Vendor; Leading Analyst Firm Distinguishes between Core Analytics and Predictive Analytics; SAS Delivers Both via Customer Intelligence Solutions Built on Enterprise Intelligence Platform]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_14/ai_n15391437]]></link>
		<description><![CDATA[CARY, N.C. -- Leading IT market research and advisory firm IDC has recognized SAS as the largest predictive analytics vendor in CRM per its most recent study "Worldwide CRM Analytic Applications 2004 Vendor Shares: Strength and Churn"(IDC # 33866, August 2005). In its study, which presents market sizing and market...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 14 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/analytics.html"><![CDATA[analytics]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/international+data+corp..html"><![CDATA[International Data Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/predictive+analytics.html"><![CDATA[predictive analytics]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[CMP Media LLC's Intelligent Enterprise Recognizes Netezza as a Company to Watch in 2005; Company Acknowledged for Delivering Affordable Customer Intelligence]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_March_28/ai_n13477986]]></link>
		<description><![CDATA[FRAMINGHAM, Mass. -- Netezza Corporation today announced that CMP Media LLC's Intelligent Enterprise selected it as a Company to Watch in 2005 because it provides organizations with affordable customer intelligence. Netezza's selection further validates the Company's momentum in the data warehousing industry as its market-leading Netezza Performance ServerR (NPSR) data...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 28 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/cmp+media.html"><![CDATA[CMP Media]]></category>
		<category domain="http://resources.bnet.com/topic/company.html"><![CDATA[Company]]></category>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/netezza.html"><![CDATA[Netezza]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Spotfire Named Customer Intelligence 'Company to Watch' by Intelligent Enterprise Magazine]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_March_21/ai_n13454643]]></link>
		<description><![CDATA[SOMERVILLE, Mass. -- Spotfire recognized for focus on sales & marketing performance, marrying data visualization with decision-centric analytic applications]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 21 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/spotfire+inc..html"><![CDATA[Spotfire Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[O2 Ireland Implements Witness Systems' eQuality Software to Obtain Valuable Customer Intelligence]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_June_15/ai_n6068146]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 15 Jun 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+intelligence.html"><![CDATA[customer intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/o2+plc..html"><![CDATA[O2 Plc.]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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