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customer profitability

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BNET Business Dictionary

Customer Profitability
the degree to which a customer or segment of customers contributes toward an organization's profits. Customer profitability has been shown to be produced primarily by...
Customer Profitability definition on BNET »

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Exploring Different Approaches to Profitability Measurement
Article talks about different approaches used to take decision on customer profitability measures. A large number of companies carry out some form of profitability measurement but much of them are wildly off target. Measuring customer profitability is straightforward process where one tracks customer revenue and product revenue, allocates the cost...
Tags: Downside, Activity Based Costing, Finance, Managerial Accounting, Customer Profitability
White papers 2001-02-05
Activity Based Management: Improving Processes and Profitability - Chapter 1, Introduction
Customer profitability is a black hole in most managers' understanding of their business. Identifying customer revenue is easy: it's called the sales ledger. Identifying what individual customers cost - so one can understand whether or not they are profitable - is difficult. In a world in which competition, and often...
Tags: Activity-based Management, Profitability, Customer Profitability, Pricing, Managerial Accounting, Marketing, Finance
White papers

Additional Resources

Park City Group Reports Pact with International Supermarket Retailer
FOOD AND BEVERAGE CLOSE-UP-8 June 2009-Park City Group Reports Pact with International Supermarket RetailerC2008 - CloseUpMedia - newsdesk@closeupmedia.com Park City Group, a developer and marketer of patented computer software and consulting services for retailers, announced that as a result of its customer experiencing ongoing and...
Articles 2009-06-08
Research and Markets Adds Report: Analysis of Hormel Foods
FOOD AND BEVERAGE CLOSE-UP-8 June 2009-Research and Markets Adds Report: Analysis of Hormel FoodsC2008 - CloseUpMedia - newsdesk@closeupmedia.com Research and Markets has announced the addition of Analysis of Hormel Foods to its offerings. In a release, Research and Markets noted...
Articles 2009-06-08
Firms Yield 12% Boost in Service Profitability From the Use of Mobility Field Service Solutions
In an extremely competitive service landscape,Best-in-Class service firms are looking to empower their field techniciansand mobile workers with tools to ensure quick and efficient service. Assuch, these firms are actively taking steps to map and automateservice-specific workflows to replace outdated and inefficient paper-basedsystems, as indicated in "Mobility in Today's Service...
Articles 2008-10-09
Chief Scientist for Eco-Safe Systems (OTCPK: ESFS) to Conduct Exclusive Webcast Interview With The Green Baron Report to Discuss How Its Technology Produces Clean Food and Water
Eco-Safe Systems USA, Inc. (PINKSHEETS: ESFS) announces that its Chief Scientist Dennis R. Harp, Ph.D. will conductan exclusive new audio-taped webcast interview so that ESFS shareholdersand the investment community can learn more about the Company'sbreakthrough Ozone disinfection systems, recent contracts, and futureplans. Dr. Harp is also Director of Patent...
Articles 2008-10-09
New Research by CMO Council Reveals Companies Are Failing to Realize Customer Revenue Potential
The shift to Individualized RelationshipMarketing IRM is one of the key preliminary findings from the ChiefMarketing Officer CMO Council's new thought leadership initiative,"Precision Promotion: Timely, Targeted and Trackable," sponsored by theInfoPrint Solutions Company, a joint venture between IBM and Ricoh. Usingmore personalized, relevant and precise customer communication is a...
Articles 2008-10-09
Jeffco Credit Union Protects Customers From Phishing Scams With PhoneFactor
--Online Banking Customers Get Protection from Fraudulent Activity with Real-Time Alerts-- OVERLAND PARK, Kan. -- Positive Networks, a leading provider of security products and services, today announced that Jeffco Credit Union Jeffco has selected its phone-based authentication technology, PhoneFactor, to protect its members from widespread phishing scams. ...
Articles 2008-10-08
Profits soar at catalogue firm
Byline: By HENRYK ZIENTEK Business Reporter HOME shopping group N Brown unveiled a 20% hike in half-year profits - as its target customer base shielded the group from the wider retail sector woes. The group, which specialises in clothes for the fuller figure and over 45s,...
Articles 2008-10-08
Q2 Small Business Research Board Retail Industry Key Issues Report: More Small Retail Businesses Report Inflationary Pressures Says Latest SBRB Report
According to the latest Small BusinessResearch Board SBRB study released here today, 64% of small retailbusinesses are experiencing inflationary pressures and 43% expect theeconomy to worsen oven the next 12 months as compared to the previousquarter. Of the owners and managers responding to the nationwide quarterly SBRB pollco-sponsored by International...
Articles 2008-10-08
Firan Technology Group Corporation (FTG) Shows Continued Strong Growth In The Third Quarter, 2008
Firan Technology Group Corporation (TSX: FTG) today announced the third quarter 2008 results for the period ending August 29, 2008. - 13% sales growth over Q3, 2007 - Profit of $190,000 or $0.01 per share including Filtran restructuring and R&D investments. - Profit of $436,000 or $0.02 per share excluding...
Articles 2008-10-08
Sand Springs-based Webco Industries doubles profits for fiscal
Tubing product manufacturer Webco Industries doubled its net income for both its fiscal fourth quarter and year, the Sand Springs company reported Tuesday. Despite the tightening credit and rising economic turbulence threatening U.S. industrial customers buying Webco steel products, the company is seeking financing to expand...
Articles 2008-10-08
Crunch sends middle classes to Poundland
Business in brief RETAILING Profits have soared at Poundland, the single priced discount retailer, in its last financial year, as the credit crunch drives more middle class customers to its stores.For the year to 31 March, Poundland operating profit rocketed by 122 per cent to 8m,...
Articles 2008-10-08
N Brown is well insulated from credit crunch
Investment Column Our view: Hold Share price: 215p (-1.5p) N Brown, the internet and home shopping group, bucked the retail gloom yesterday with an impressive set of profits and sales. Strong sales of larger-sized designer ranges from...
Articles 2008-10-08
SuccessFactors Inc's Performance and Talent Management suite chosen by PETCO for optimising employee performance
TELECOMWORLDWIRE-7 October 2008-SuccessFactors Inc's Performance and Talent Management suite chosen by PETCO for optimising employee performanceC1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com SuccessFactors Inc (NASDAQ:SFSF), a company that provides on-demand performance and talent management software, declared on 6 October that in order for PETCO to optimise the performance of its...
Articles 2008-10-07
Ross Aviation, LLC FBO Network Contracts for PASSUR® FBO
GREENWICH, Conn., Oct. 7 /PRNewswire/ -- PASSUR Aerospace, Inc. (BULLETIN BOARD: PSSR) announced today that Ross Aviation, LLC Network of FBO's has contracted for PASSUR FBO, a unique software suite designed to ensure FBOs are never surprised by an arrival, market effectively to maximize fuel volume, and...
Articles 2008-10-07
Q2 Small Business Research Board Food & Beverage Industry Key Issues Report: Food & Beverage Companies' Economic Outlook Remains Consistent With Last Quarter Says Latest SBRB Report
Owners and managers of small food andbeverage businesses indicated, during the second quarter of 2008, that theyexpect the economy to worsen only slightly and believe that revenues andhiring will remain steady during the next 12 months, according to thelatest Small Business Research Board SBRB study released here today. Of the...
Articles 2008-10-07
Ward Manufacturing Selects Datalliance Vendor Managed Inventory
* Datalliance VMI will accelerate implementation of new VMI customers and improve service to existing customers * VMI positioned as strategic tool to build partnerships with customers, grow sales and improve profitability CINCINNATI -- Datalliance, the leading independent provider of Vendor Managed Inventory VMI and other...
Articles 2008-10-07
Wonderware Strengthens Partner Ecosystem by Endorsing Selected Systems Integrators and Awarding the Innovation Achievements of Partners
LAS VEGAS -- Wonderware, a business unit of Invensys, today announced the expansion of its current Wonderware Innovation Partner Program with recognition of a new tier of "endorsed" system integrators SIs. The selected SI partners have demonstrated their commitment to providing superior solutions and service to Wonderware customers, and to...
Articles 2008-10-07
The FactPoint Group Publishes Research Detailing How Retailers Use Market Basket Analysis to Drive Success
Extensive Interviews Uncover Benefits of Using Market Basket Analysis to Increase Margin and Market Share LOS ALTOS, Calif. & SAN MATEO, Calif. -- The FactPoint Group, a leading research, publishing and consulting firm, today announced that it has released a new research study, "Leading Practices in Market Basket...
Articles 2008-10-07
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