BNET Industries

Information Today Inc.

is in the Business Services Industry

Private
US

Dow Jones Description

Online, a Division of Information Today, Inc. has been a leader in the electronic information industry for over 25 years. Founded in 1976 as Online, Inc., the company has been serving electronic information users and producers with cutting-edge publications and events. ONLINE magazine was launched in 1977, to provide evaluation and informed opinion about selecting, using, and managing electronic information products, as well as industry and professional information about online database systems. ONLINE was recognized as Online Inc.'s leading publication for information professionals, delivering in-depth articles and analysis in the electronic information industry until its inclusion in the Information Today family of products in October 2001. In 1978 company founder Jeff Pemberton created DATABASE (now EContent) magazine. The magazine was originally developed to offer more in-depth coverage of electronic databases and was immediately successful. In 2000 DATABASE was renamed EContent and has become the complete resource for the digital content industry, reporting on the business and infrastructure of electronic content. In 1987, Online Inc. launched the first issue of Laserdisk Professional magazine (now EMedia). In 1994 Laserdisc Professional became CD-ROM Professional and quickly earned the reputation as the CD-ROM "Industry Bible." In 1998 CD-ROM Professional became EMedia, recognizing the huge impact of DVD technology. ...

CEO

Jim Pitkow

Number of Employees 114

Contact Information

143 Old Marlton Pike

Medford, New Jersey 08055-8750

www.infotoday.c...

(609) 654-6266

Peer Companies

NAICS Code Convention and Trade Show Organizers: 561920

Recent Events

Information Today Acquires SpeechTEK and Speech Technology Magazine

6/20/06 - Merger / Acquisition - View Story

News & Analysis

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Sort Type

customer relationship management (crm) and information today inc. and product marketing - All News and Analysis

Driving Sales

BNET - 2003-07-01

Experts suggest that companies ought to improve their customer service efforts to succeed in the global economy. The process involves supporting customers and dealers. Customer service efforts involve focusing on customer interaction center, marketing, lead management, and data quality. Hence, focusing on the needs of customers can enhance the growth...

Tags: Customer Service, Information Today Inc., Sales, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
Slim Down Call Center Costs

BNET - 2002-08-01

Article talks about different strategies used to trim down expenses while toning up services such as: Proactive support, Web self-service, and Offshore hosting. With these lower-cost alternatives to providing customer support, organizations can identify areas to improve and maintain high customer satisfaction levels or increase profitability without disturbing the delicate...

Tags: Information Today Inc., Contact Center, Customer, Customer Satisfaction, Call Centers, Product Marketing, Customer Relationship Management (CRM), It Operations, Marketing, Enterprise Software, Software
Puttin' On The Ritz: Great Customer Service Is More Than Just Sentiments

BNET - 2001-05-01

This article mentions that great customer service involves more than a sentiment. It provides tips on how to build a staff that makes every contact with one's company positively memorable. Customer service today is the one element that can set companies apart from their competition and lay the foundation for...

Tags: Customer Service, Information Today Inc., Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software

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Decision Makers

Name (plus bio)	Position
Jim Pitkow	CEO
Linda Chamberlain	Assistant to The President
Thomas P. Hogan	Vice President, Marketing & Business Development
Barbara Quint	Editor-In-Chief, Searcher
Danny Sullivan	Editor-In-Chief, Search Engine Land
Donna Scheeder	Editor-In-Chief, Searcher
Hugh McKellar	Editor In Chief
John Brokenshire	CFO
John Bryans	Publisher & Editor-In-Chief, Books
Bob Fernekees	Group Publisher & Vice President, Sales
Heide Dengler	Vice President, Graphics & Production
John C. Yersak	Vice President, Admin
M. Heide Dengler	Vice President, Graphics & Production
Nancy Garman	Vice President, Conferences
Richard T. Kaser	Vice President, Content
William C. Spence	Vice President, Information Technology
Andy Moore	Publisher
Joel Unickow	Publisher
Arnoud Kemp	Director, Sales Marketing
Carol Nixon	Director, Development
David G. White	Marketing Director, Conferences & Events
Heather Rudolph	Director, Advertising
Meredith Browning	Accounting Director
Michael V. Zarrello	Advertising Director
Owen O'Donnell	Director (Nj)
Andrew Boyer	Product Manager, Services
David Panara	Sales Manager
Debra James	Editorial Operations Manager (Fl)
Heather Edwards	Sales Manager
Inge Coffey	Manager, Circulation
Janeen Welsh	Manager, Circulation
Joe Menendez	Marketing Manager
Kathy Bayer	Senior Event Manager
Kathy Hogan-Bayer	Conferences Manager
Lauree Padgett	Editorial Services Manager
Stacey Hogan	Senior Event Manager
Walter McQuillan	Sales Manager
Christy Mauro	Event Coordinator, Exhibitor & Sponsor Support
Diane Scott	Coordinator, Conferences & Marketing Production
Howard Rheingold	Consultant
Jenny Levine	Ala & The Shifted Librarian
Kathy Rogals	Account Executive
Kristina Ruoff	Event Coordinator, Speaker & Program Support
Micki McIntrye	Umdnj Healthynj Librarian
Rachel Singer Gordon	Consulting Editor
Richard Hulser	Consultant
Ashley Jones	Editorial Assistant, Econtent Magazine, Intranets
Eric Schumacher-Rasmussen	Senior Editor, Eventdv Magazine
Ferdi Serim	Editor, Multimedia Schools

Board of Directors

Name (plus bio)	Position
Sue Hogan	Board of Directors

Organization	Position	Status
Information Today Inc.	CEO	Current

Organization	Position	Status
Information Today Inc.	Assistant to The President	Current

Organization	Position	Status
Information Today Inc.	President	Current
Information Today Inc.	Vice President, Marketing & Business Development	Current
Unlimited Priorities Corporation	Chair	Current
Information Today Inc.	Founder	Former
Information Today Inc.	Director, Marketing	Former

Organization	Position	Status
Information Today Inc.	Editor-In-Chief, Searcher	Current

Organization	Position	Status
Information Today Inc.	Editor-In-Chief, Search Engine Land	Current

Organization	Position	Status
Information Today Inc.	Editor-In-Chief, Searcher	Current

Organization	Position	Status
Information Today Inc.	Editor In Chief	Current

Organization	Position	Status
Information Today Inc.	CFO	Current

Organization	Position	Status
Information Today Inc.	Services Manager	Former
Information Today Inc.	Publisher & Editor-In-Chief, Books	Current

Organization	Position	Status
Information Today Inc.	Group Publisher & Vice President, Sales	Current

Organization	Position	Status
Information Today Inc.	Vice President, Graphics & Production	Current

Organization	Position	Status
Information Today Inc.	Vice President, Admin	Current

Organization	Position	Status
Information Today Inc.	Vice President, Graphics & Production	Current

Organization	Position	Status
Information Today Inc.	Vice President, Conferences	Current

Organization	Position	Status
Information Today Inc.	Vice President, Content	Current

Organization	Position	Status
Information Today Inc.	Vice President, Information Technology	Current

Organization	Position	Status
Information Today Inc.	Publisher	Current

Organization	Position	Status
Information Today Inc.	Publisher	Current

Organization	Position	Status
Information Today Inc.	Director, Sales Marketing	Current
Information Today Inc.	Director, Sales Marketing	Former

Organization	Position	Status
Information Today Inc.	Director, Development	Current
Information Today Inc.	Director, Development	Former

Organization	Position	Status
Information Today Inc.	Marketing Director, Conferences & Events	Current
Information Today Inc.	Marketing Coordinator	Former

Organization	Position	Status
Information Today Inc.	Director, Advertising	Current
Information Today Inc.	Director, Advertising	Former

Organization	Position	Status
Information Today Inc.	Accounting Director	Current

Organization	Position	Status
Information Today Inc.	Advertising Director	Current
Information Today Inc.	Advertising Manager	Former
Information Today Inc.	Sales Executive	Former

Organization	Position	Status
Information Today Inc.	Director (Nj)	Current

Organization	Position	Status
Information Today Inc.	Director, HR	Current
Information Today Inc.	Board of Directors	Current

Organization	Position	Status
Information Today Inc.	Product Manager, Services	Current

Organization	Position	Status
Information Today Inc.	Sales Manager	Current

Organization	Position	Status
Information Today Inc.	Editorial Operations Manager (Fl)	Current

Organization	Position	Status
Information Today Inc.	Sales Manager	Current

Organization	Position	Status
Information Today Inc.	Manager, Circulation	Current

Organization	Position	Status
Information Today Inc.	Manager, Circulation	Current

Organization	Position	Status
Information Today Inc.	Marketing Manager	Current

Organization	Position	Status
Information Today Inc.	Senior Event Manager	Current

Organization	Position	Status
Information Today Inc.	Conferences Manager	Current

Organization	Position	Status
Information Today Inc.	Editorial Services Manager	Current

Organization	Position	Status
Information Today Inc.	Senior Event Manager	Current

Organization	Position	Status
Information Today Inc.	Sales Manager	Current

Organization	Position	Status
Information Today Inc.	Event Coordinator, Exhibitor & Sponsor Support	Current

Organization	Position	Status
Information Today Inc.	Coordinator, Conferences & Marketing Production	Current

Organization	Position	Status
Information Today Inc.	Consultant	Current

Organization	Position	Status
Information Today Inc.	Ala & The Shifted Librarian	Current

Organization	Position	Status
Information Today Inc.	Account Executive	Current

Organization	Position	Status
Information Today Inc.	Event Coordinator, Speaker & Program Support	Current

Organization	Position	Status
Information Today Inc.	Umdnj Healthynj Librarian	Current

Organization	Position	Status
Lisjobs.Com	Webmaster	Current
Information Today Inc.	Webmaster	Current
Information Today Inc.	Consulting Editor	Current
Lisjobs.Com	Webmaster, Lisjobs.Com and Consulting Editor, Iti Books	Former

Organization	Position	Status
Information Today Inc.	Consultant	Current

Organization	Position	Status
Information Today Inc.	Editorial Assistant, Econtent Magazine, Intranets	Current

Organization	Position	Status
Information Today Inc.	Senior Editor, Eventdv Magazine	Current

Organization	Position	Status
Information Today Inc.	Editor, Multimedia Schools	Current

Executive News

Search finds a good home

Knowledge Management World - 9/14/09 - View Story
Information Today acquires tech conference

Philadelphia Inquirer - 9/01/09 - View Story
Information Today, Inc. Acquires the Search Engine Meeting

Business Wire - 8/31/09 - View Story
SpeechTEK Europe Conference and Exhibition will be April 28-29, 2010 in London

Business Wire - 8/28/09 - View Story
CIL Mission Statement

Information Today - 7/30/09 - View Story
Editorial and Subscription Information

Information Today - 7/30/09 - View Story
Streaming Media East Closes with Record Attendance

Forbes.com - 5/13/09 - View Story
FrontRange Solutions to Showcase Power of CRM Solutions with Voice Integration and Mobile Capabilities at destinationCRM Conference

Calibre Macro World - 8/18/08 - View Story
Envox Worldwide Executive to Present at SpeechTEK 2007

PR Newswire - 8/13/07 - View Story

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on Mar 15, 2010about CSR
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on Mar 05, 2010about JOBS
CRM Holdings, Ltd. Q4 2009 Earnings Call Transcript
on Mar 04, 2010about CRMH
Edgewater Technology, Inc. Q4 2009 Earnings Call Transcript
on Mar 03, 2010about EDGW
Verso Paper Corp. Q4 2009 Earnings Call Transcript
on Mar 03, 2010about VRS

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