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- The Journey to Performance Excellence: ISO 9000
- These standards, established and maintained by the International Organization for Standardization, are made up of the following three documents:ISO 9000:2000 contains a standard set of terms and definitions related to quality management;ISO 9001:2000 contains requirements for a quality management system QMS for achieving customer satisfaction by meeting customer requirements; ISO...
- White papers 2003-01-01
- ISO 9001-2000 : Redefining Management Responsibility
- Since the beginning, the ISO 9000 standards series (ISO 9001, ISO 9002, and ISO 9003) has contained very basic requirements for management. ISO 9001:2000 is designed to transfer the responsibility for the quality management system from quality assurance to top management. This ensures that customer satisfaction is achieved, customer requirements...
- White papers 2003-01-01
- Quality Function Deployment (QFD)
- Quality Function Deployment QFD is a way of making the 'voice of the customer' heard throughout an organization. It is a systematic process for capturing customer requirements and translating these into requirements that must be met throughout the 'supply chain'. QFD is particularly valuable when design trade-offs are necessary to...
- White papers 2003-01-01
Additional Resources
- Manager's skill sets
- [ILLUSTRATION OMITTED] EFFECTIVE: managerial leadership demands a delicate balance between sensitivity and authority, between the whole and the parts, between loose and tight leadership styles, between functional expertise and cross-functional excellence width of knowledge, internal creating value for organisation and employees and external (creating value for investors, customers,...
- Articles 2008-12-01
- New AK Rear Sight/1913 Rail System
- From Krebs Custom This new AK Rear Sight/1913 Rail System provides the shooter with 60-percent greater sight radius on their rifle, an AR-style peep sight, and a solid mount for a scope or an electronic sight. Machined from 7075 aluminum and designed to fit standard-pattern AK rifles, it...
- Articles 2008-06-01
- Utilities and Municipal Governments Sign With iLOOKABOUT
- iLOOKABOUT Corp. ("iLOOKABOUT") (TSX VENTURE: ILA) today announced that it has entered into agreements to license its iLOOKABOUT StreetScape ("StreetScape") visual data intelligence product to several enterprise customers in the utility and municipal government sectors. The agreements involve the licensing of visual data captured by iLOOKABOUT's proprietary software for asset...
- Articles 2008-05-07
- Nortel CEO Outlines Progress at Annual Shareholders Meeting
- Speaking today at Nortel's(1) (TSX: NT)(NYSE: NT) Annual Shareholders Meeting, President and CEO Mike Zafirovski highlighted Nortel's progress against its business transformation plan and discussed the company's growing momentum with customers. "We have been hard at work transforming Nortel to return it to industry leadership - to re-create the great...
- Articles 2008-05-07
- OSI Geospatial Signs US$10 Million Contract With the U.S. Army
- OSI Geospatial Inc. (TSX: OSI)(OTCBB: OSIIF) announced today that its U.S. Systems Operations has signed a five year, US$10 million contract with the U.S. Army. Under the terms of this contract, the company will provide its land based command and control products and engineering services in support of U.S. Army...
- Articles 2008-05-07
- Capacitors target military and aerospace applications
- Designed to meet requirements of MIL-PRF-55365 and MIL-STD-1580, Space Grade Series allows for designation of Weibull grading, surge current level, performance testing level, ESR, and termination finish. Fused versions are available for built-in circuit protection, and multiple anode designs are available for very low ESR values. ******************** ...
- Articles 2008-05-07
- Applied Materials Expands Into Emerging Wafer Edge Cleaning Market With Innovative Inflexion System
- SANTA CLARA, Calif. -- Applied Materials, Inc. today launched its Applied Inflexion([TM])edge polishing system, a unique, high-precision defect removal system that polishes and cleans the critical wafer edge region. Since defects on the wafer edge can be transferred to the active device area during processing, eliminating them can potentially increase...
- Articles 2008-05-07
- ePlus Technology Achieves Cisco Gold Recertification in the United States
- ePlus inc. (PINKSHEETS: PLUS) today announcedthat ePlus Technology inc., a wholly owned subsidiary, has again met allrequirements for achieving Cisco Gold Certification, including personnel,support, specialization, and customer satisfaction. The company hascontinued to demonstrate that it is qualified to sell, install, and supportCisco solutions in the United States. "We're pleased to...
- Articles 2008-05-07
- Egenera PAN Manager Software Key Component of Dell Virtualization Solutions Portfolio
- Egenera Inc., the data center virtualizationcompany, today announced the Dell PAN System as a key component of Dell'svirtualization solutions portfolio (see today's Dell news release, "DellUnveils Virtualization Blockbuster"). Dell and Egenera are partnering todeliver the dynamic data center to customers -- making virtualization anddata center automation a reality beyond...
- Articles 2008-05-07
- World Airways Adds Boeing 747-400 Freighter to Certificate
- World Airways has added the first Boeing747-400 freighter to its certificate following completion of inductionrequirements and approval by the Federal Aviation Administration. "This is a major step forward for World Airways as we grow to meet thedemands of international cargo airline customers," said Jeff Sanborn, chiefmarketing officer. "We plan to...
- Articles 2008-05-07
- The Planet Extends Industry-Leading Private Rack Solution With New Virtual Rack
- HOUSTON -- The Planet, the world's largest privately held dedicated hosting company, today extended its popular private rack portfolio with the addition of a new virtual rack solution. For customers with as few as two servers, the new virtual racks provide an advanced hosting solution that is both cost-effective and...
- Articles 2008-05-07
- Reflect Scientific's Miralogix Receives $918,000 Order for Its CATPRO Automated Inspection System
- OREM, Utah -- Miralogix, Inc., a leading manufacturer of automated inspection systems and a unit of Reflect Scientific, Inc. (OTCBB: RSCF), has been awarded another order for its CATPRO automated inspection system totaling $918,000. The CATPRO system incorporates Miralogix's new machine vision technology designed to help customers meet increasingly stringent...
- Articles 2008-05-07
- Baltimore consulting firm sold to Boston company for $4.75M
- A New England energy solutions firm announced it acquired Baltimore-based South River Consulting LLC Monday for $4.75 million. South River helps its clients find the lowest prices for power, an attractive feature for EnerNOC Inc.'s Chairman and CEO Tim Healy. "Businesses are paying a...
- Articles 2008-05-06
- RSA, the Security Division of EMC, Delivers Standards-Based Approach to Help Simplify Compliance
- New research paper describes the benefits of leveraging standards-based security frameworks in streamlining IT compliance management; RSA enVisionR solution is engineered to deliver new pre-packaged reporting bundles for ISO 27002 BEDFORD, Mass., May 6 /PRNewswire/ -- RSA, The Security Division of EMC , today announced the findings...
- Articles 2008-05-06
- Proofpoint Broadens Its Hosted Email Security Offerings With Debut of Proofpoint on Demand-Standard Edition and Enhancements to Proofpoint on Demand-Enterprise Edition
- Proofpoint on Demand-Standard Edition Offers 'No Compromise,' Enterprise-class Email Security for SMBs SUNNYVALE, Calif., May 6 /PRNewswire/ -- Proofpoint, Inc., the leading provider of unified email security and data loss prevention solutions, today announced it has broadened its Proofpoint on DemandTM email security service offerings with the...
- Articles 2008-05-06
- Goldleaf Achieves Gold Certified Partner Status in Microsoft Partner Program
- Plans to Leverage Enhanced Training, Technical Resources To Benefit Financial Institution Customers ATLANTA -- Goldleaf Financial Solutions Inc. (NASDAQ:GFSI), a provider of integrated technology-based solutions designed to improve the performance of financial institutions, today announced that the Company has achieved Gold Certified Partner status in Microsoft's Partner Program....
- Articles 2008-05-06
- Mimosa Announces Next-Generation File System Archiving That Enables Users to Lower Storage Costs, Expedite eDiscovery, and Alert Users When Sensitive Information is Detected
- Mimosa NearPoint File System Archiving Proactively Preserves Files Alongside Email and Instant Messages; Integrated Content Archive Addresses Critical Requirements for Storage Optimization, Information Access, eDiscovery, Compliance, and Recovery SANTA CLARA, Calif. -- Mimosa Systems, a leader in live content archiving solutions, today unveiled Mimosa NearPoint[TM] File System Archiving...
- Articles 2008-05-06
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