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BNET Business Dictionary
- Customer Satisfaction
- the degree to which customer expectations of a product or service are met or exceeded. Corporate and individual customers may have widely differing reasons for purchasing a product or service...
- Customer Satisfaction definition on BNET »
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- Continental Airlines ranks highest in customer satisfaction category in study by J.D. Power and Associates
- AIRLINE INDUSTRY INFORMATION-C1997-2007 M2 COMMUNICATIONS LTD
- Research articles 2007-06-20
- When It Comes to Customer Satisfaction in the West, Nobody Ranks Higher Than Verizon Wireless; Company Recognized in 2005 J.D. Power and Associates Study; Latest in Long Line of Accolades Nationally and Locally
- BEDMINSTER, N.J. -- Verizon Wireless, owner and operator of the nation's most reliable wireless network, is once again a leader in customer satisfaction, according to the J.D. Power and Associates 2005 U.S. Wireless Regional Customer Satisfaction Index CSI StudySM released today. Verizon Wireless received the J.D. Power award in this...
- Research articles 2005-09-07
- When It Comes to Customer Satisfaction in the West, Nobody Ranks Higher Than Verizon Wireless; Company Recognized in 2005 J.D. Power and Associates Study; Latest in Long Line of Accolades Nationally and Locally
- BEDMINSTER, N.J. -- Verizon Wireless, owner and operator of the nation's most reliable wireless network, is once again a leader in customer satisfaction, according to the J.D. Power and Associates 2005 U.S. Wireless Regional Customer Satisfaction Index CSI StudySM released today. Verizon Wireless received the J.D. Power award in this...
- Research articles 2005-09-07
- Yamaha Highest in Customer Satisfaction with Four-Stroke Outboard Engines
- MIAMI, Fla. -- Yamaha has been ranked "Highest in Customer Satisfaction with Four-Stroke Outboard Engines" in the J.D. Power and Associates 2008 Marine Engine Competitive Information StudySM. This is the fifth time Yamaha has been recognized in J.D. Power and Associates studies, and the announcement comes on the heels of...
- Research articles 2008-02-14
- Cox Communications Receives J.D. Power and Associates' Highest Honor in Residential Telephone Customer Satisfaction in Three Regions
- ATLANTA -- Cox Communications Inc. announced today that it received highest honors in J.D. Power and Associates' 2007 Residential Regional Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions.a This marks the fifth consecutive year that Cox's residential telephone service has ranked highest in overall customer satisfaction in...
- Research articles 2007-07-11
- JetBlue and Continental rank top for customer satisfaction in survey by J.D. Power and Associates
- AIRLINE INDUSTRY INFORMATION-C1997-2007 M2 COMMUNICATIONS LTD
- Research articles 2007-06-20
- Pulte Homes' DiVosta Operations Rank Highest in Customer Satisfaction in Palm Beach for Third Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- PALM BEACH GARDENS, Fla. -- The DiVosta operations of Pulte Homes, Inc. (NYSE:PHM) received for the third-straight year the highest ranking in customer satisfaction in the Palm Beach market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer...
- Research articles 2005-09-14
- Wireless spending on the rise, as are customer expectations.(News)
- Customer spending on wireless services continues to increase, according to the latest survey by J.D. Power and Associates-and consumers' expectations of their wireless carriers will continue to rise along with their spending. The firm's lates Customer spending on...
- Research articles 2006-10-09
- J.D. Power and Associates to Release Results from the 2004 New-Home Builder Customer Satisfaction Study
- WHEN: Wednesday, September 15, 2004 TIME: 8 a.m. EDT WHAT WILL BE RELEASED? 1. A nationwide release showing industry improvements will include customer satisfaction rankings of the top three builders in 25 ...
- Research articles 2004-09-13
- Caterpillar Wins 10th J.D. Power Service Award
- Engine maker Caterpillar Inc., Peoria, Ill., received a J.D. Power and Associates award For ranking highest in customer satisfaction for its pickup-and-delivery heavy-duty diesel engines. The award is the 10th Caterpillar has received from J.D. Power, a rEngine maker Caterpillar Inc., Peoria, Ill., received a J.D. Power and Associates award...
- Research articles 2007-11-19
- Time Warner Cable Commercial Broadband Services Ranked Highest in Customer Satisfaction by J.D. Power and Associates; Business Customers Give Road Runner Business Class High Marks in All Categories
- STAMFORD, Conn. -- Road Runner Business Class, Time Warner Cable's commercial broadband service, was ranked "Highest in Customer Satisfaction" among broadband data business customers, according to J.D. Power and Associates 2005 Major Provider Business Data Telecommunications Services Study.SM
- Research articles 2005-05-10
- Verizon Wireless' Commitment to Customer Satisfaction in Georgia Recognized in Recent J.D. Power and Associates Study'; Latest in Long Line of Customer Satisfaction Accolades
- ALPHARETTA, Ga. -- Verizon Wireless' commitment to delivering a positive wireless experience to its 51.3 million customers has been recognized once again. In the J.D. Power and Associates 2006 U.S. Wireless Regional Customer Satisfaction Index CSI StudySM - Volume 1 released today, Verizon Wireless shared highest honors for overall satisfaction...
- Research articles 2006-04-19
- J.D. Power and Associates and CAR Magazine Report: Honda and Toyota Each Capture Four Awards in South Africa Automotive Customer Satisfaction Index Study.
- JOHANNESBURG, South Africa, January 21 /PRNewswire/ -- JOHANNESBURG, South Africa, January 21 /PRNewswire/ --
- Research articles 2008-01-21
- J.D. Power and Associates 1998 Credit Cardholder Satisfaction Study Ranks Wal-Mart MasterCard from Chase Highest in Customer Satisfaction For Both Basic and Gold Cards
- NEW YORK & BENTONVILLE, Ark.--BUSINESS WIRE--Dec. 8, 1998-- J.D. Power and Associates 1998 Comprehensive Credit Cardholder Satisfaction Study gave its highest customer satisfaction ranking for both Basic and Gold Cards to the Wal-Mart MasterCard from Chase (NYSE:CMB).
- Research articles 1998-12-08
- J.D. Power and Associates Reports: EarthLink Ranks Highest in Customer Satisfaction Among Dial-Up Internet Service Providers
- Business Editors
- Research articles 2002-08-20
- Multimedia Available: J.D. Power and Associates Reports: EarthLink Ranks Highest in Customer Satisfaction Among Dial-Up Internet Service Providers
- Business & High-Tech Editors
- Research articles 2002-08-20
- J.D. Power and Associates Reports: AT&T WorldNet Ranks Highest in Customer Satisfaction Among Largest National Subscription Internet Service Providers
- Business Editors & Telecommunications Writers
- Research articles 2000-09-12
- MetLife Auto & Home® Named among Best in Customer Satisfaction in J.D. Power and Associates Annual Homeowners Insurance Satisfaction Study
- WARWICK, R.I. -- MetLife Auto & Home, a subsidiary of MetLife, Inc. (NYSE: MET), was recently ranked one of the top companies for delivering customer satisfaction to homeowners, according to J.D. Power and Associates' annual 2005 National Homeowners Insurance Satisfaction Study on the state of the industry.
- Research articles 2005-11-16
- J.D. Power and Associates Reports: Cincinnati Bell Ranks No. 1 in Customer Satisfaction in Nationwide Residential Local Telephone Service Providers Study
- Business Editors
- Research articles 2001-08-01
- BellSouth Ranks Highest Among Large Regional Phone Companies in 2002 J.D. Power and Associates Customer Satisfaction Study
- Business Editors
- Research articles 2002-08-01
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