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	<title><![CDATA[customer satisfaction and j.d. power associates Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/customer+satisfaction+and+j.d.+power+associates.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to customer satisfaction and j.d. power associates]]></description>
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		<title><![CDATA[J.D. Power Banking Survey Shows Drop in Customer Satisfaction]]></title>
		<link><![CDATA[http://industry.bnet.com/financial-services/100039/jd-power-banking-survey-shows-drop-in-customer-satisfaction/]]></link>
		<description><![CDATA[Although American Airlines has been aptly criticized for introducing a ludicrous baggage-check fee, at least the company was upfront about it. Banks have been levying dubiously disclosed "stealth fees" against customers for years for unintentional overdrafts and cash advances, and the latest survey of customer banking satisfaction from J.D. Power...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 28 May 2008 18:06:55 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/bank.html"><![CDATA[Bank]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[Customer Satisfaction]]></category>
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		<category domain="http://resources.bnet.com/topic/financial+services.html"><![CDATA[Financial Services]]></category>
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		<category domain="http://resources.bnet.com/topic/carlos+bergfeld.html"><![CDATA[Carlos Bergfeld]]></category>
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		<title><![CDATA[Yamaha Highest in Customer Satisfaction with Four-Stroke Outboard Engines]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_Feb_14/ai_n24261802]]></link>
		<description><![CDATA[MIAMI, Fla. -- Yamaha has been ranked "Highest in Customer Satisfaction with Four-Stroke Outboard Engines" in the J.D. Power and Associates 2008 Marine Engine Competitive Information StudySM. This is the fifth time Yamaha has been recognized in J.D. Power and Associates studies, and the announcement comes on the heels of...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 14 Feb 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/yamaha+corp..html"><![CDATA[Yamaha Corp.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">YAMCY</category>
		<category domain="tickers">YAMCY</category>
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		<title><![CDATA[J.D. Power and Associates and CAR Magazine Report: Honda and Toyota Each Capture Four Awards in South Africa Automotive Customer Satisfaction Index Study.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5570/is_200801/ai_n23682883]]></link>
		<description><![CDATA[JOHANNESBURG, South Africa, January 21 /PRNewswire/ --     JOHANNESBURG, South Africa, January 21 /PRNewswire/ --   ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 21 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/honda+motor+co..html"><![CDATA[Honda Motor Co.]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/toyota+motor+corp..html"><![CDATA[Toyota Motor Corp.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">HMC</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TM</category>
		<category domain="tickers">HMC,TM</category>
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	<item>
		<title><![CDATA[Caterpillar Wins 10th J.D. Power Service Award]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5935/is_200711/ai_n23927874]]></link>
		<description><![CDATA[Engine maker Caterpillar Inc., Peoria, Ill., received a J.D. Power and Associates award For ranking highest in customer satisfaction for its pickup-and-delivery heavy-duty diesel engines. The award is the 10th Caterpillar has received from J.D. Power, a rEngine maker Caterpillar Inc., Peoria, Ill., received a J.D. Power and Associates award...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 19 Nov 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/caterpillar+inc..html"><![CDATA[Caterpillar Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">CAT</category>
		<category domain="tickers">CAT</category>
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		<title><![CDATA[Cox Communications Receives J.D. Power and Associates' Highest Honor in Residential Telephone Customer Satisfaction in Three Regions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_July_11/ai_n27301034]]></link>
		<description><![CDATA[ATLANTA -- Cox Communications Inc. announced today that it received highest honors in J.D. Power and Associates' 2007 Residential Regional Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions.a This marks the fifth consecutive year that Cox's residential telephone service has ranked highest in overall customer satisfaction in...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 11 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cox+communications+inc..html"><![CDATA[Cox Communications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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		<title><![CDATA[Continental Airlines ranks highest in customer satisfaction category in study by J.D. Power and Associates]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2007_June_20/ai_n27281019]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2007 M2 COMMUNICATIONS LTD]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 20 Jun 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/continental+airlines+inc..html"><![CDATA[Continental Airlines Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">CAL</category>
		<category domain="tickers">CAL</category>
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		<title><![CDATA[JetBlue and Continental rank top for customer satisfaction in survey by J.D. Power and Associates]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2007_June_20/ai_n27281023]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2007 M2 COMMUNICATIONS LTD]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 20 Jun 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/jetblue+airways+corp..html"><![CDATA[JetBlue Airways Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/survey.html"><![CDATA[survey]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">JBLU</category>
		<category domain="tickers">JBLU</category>
	</item>
	<item>
		<title><![CDATA[Panasonic Copiers Top Latest J.D. Power and Associates Business Customer Satisfaction Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Nov_27/ai_n16869367]]></link>
		<description><![CDATA[SECAUCUS, N.J. -- Panasonic Digital Document Company, a unit of Panasonic Corporation of North America, today announced that J.D. Power and Associates, based on survey responses from corporate decision makers, has ranked Panasonic copiers Number One in its 2006 Business Copier Customer Satisfaction Study, sweeping both the product and sales...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 27 Nov 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/panasonic.html"><![CDATA[Panasonic]]></category>
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		<title><![CDATA[Wireless spending on the rise, as are customer expectations.(News)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200610/ai_n18144789]]></link>
		<description><![CDATA[Customer spending on wireless services continues to increase,  according to the latest survey by J.D. Power and Associates-and  consumers' expectations of their wireless carriers will continue to  rise along with their spending.       The firm's lates    Customer spending on...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 09 Oct 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
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		<title><![CDATA[Caremark Call Center Operation Recognized For Customer Satisfaction Excellence By J.D. Power and Associates]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Sept_26/ai_n16837404]]></link>
		<description><![CDATA[NASHVILLE, Tenn. -- Caremark Rx, Inc., a leading pharmaceutical services company, today announced it has been recognized for call center operation customer satisfaction excellence under the J.D. Power and Associates Certified Call Center ProgramSM. Caremark is the first pharmacy benefit manager to be certified under the program.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 26 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/call-center.html"><![CDATA[call-center]]></category>
		<category domain="http://resources.bnet.com/topic/caremark+inc..html"><![CDATA[Caremark Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Cox Communications Receives Highest Honor in the West in J.D. Power and Associates' 2006 Residential Cable/Satellite TV Customer Satisfaction Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_August_16/ai_n26960804]]></link>
		<description><![CDATA[ATLANTA -- Cox is the Only Bundled Service Provider to Receive the Highest Honor for Video, Telephone and High-Speed Internet Services]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 16 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cable.html"><![CDATA[cable]]></category>
		<category domain="http://resources.bnet.com/topic/cox+communications+inc..html"><![CDATA[Cox Communications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/satellite.html"><![CDATA[satellite]]></category>
		<category domain="http://resources.bnet.com/topic/satellite+television.html"><![CDATA[satellite television]]></category>
		<category domain="http://resources.bnet.com/topic/tv.html"><![CDATA[TV]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">COX</category>
		<category domain="tickers">COX</category>
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		<title><![CDATA[Sprint Recognizes SANYO For Receiving the Highest Ranking for Customer Satisfaction in the J.D. Power and Associates 2006 U.S. Wireless Mobile Phone Evaluation Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_May_25/ai_n26876278]]></link>
		<description><![CDATA[OVERLAND PARK, Kan. -- Sprint (NYSE:S) congratulates SANYO for receiving the highest overall score in the J.D. Power and Associates 2006 U.S. Wireless Mobile Phone Evaluation StudySM- Volume 1*. SANYO has now received the highest in customer satisfaction with wireless mobile phones, three times in a row, tied in 2005,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 25 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
		<category domain="http://resources.bnet.com/topic/sanyo+electric+co..html"><![CDATA[Sanyo Electric Co.]]></category>
		<category domain="http://resources.bnet.com/topic/sprint+communications.html"><![CDATA[Sprint Communications]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SANYY</category>
		<category domain="tickers">SANYY</category>
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		<title><![CDATA[Verizon Wireless' Commitment to Customer Satisfaction in Georgia Recognized in Recent J.D. Power and Associates Study'; Latest in Long Line of Customer Satisfaction Accolades]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_April_19/ai_n26833786]]></link>
		<description><![CDATA[ALPHARETTA, Ga. -- Verizon Wireless' commitment to delivering a positive wireless experience to its 51.3 million customers has been recognized once again. In the J.D. Power and Associates 2006 U.S. Wireless Regional Customer Satisfaction Index CSI StudySM - Volume 1 released today, Verizon Wireless shared highest honors for overall satisfaction...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 19 Apr 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/verizon+wireless.html"><![CDATA[Verizon Wireless]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">VZ</category>
		<category domain="tickers">VZ</category>
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	<item>
		<title><![CDATA[HOMEPAGE.(J.D. Power and Associates measures customer satisfaction)(Newell Rubbermaid Inc. profits)(Las Vegas Gourmet Housewares Show to be held at Las Vegas)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4360/is_200604/ai_n18963899]]></link>
		<description><![CDATA[A Look Ahead     A Look Ahead   ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 10 Apr 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/newell+rubbermaid+inc..html"><![CDATA[Newell Rubbermaid Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">NWL</category>
		<category domain="tickers">NWL</category>
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		<title><![CDATA[J.D. Power ranks Kyocera tops in copier customer satisfaction]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qa5359/is_200603/ai_n21387737]]></link>
		<description><![CDATA[Kyocera ranks highest in satisfying customers with copiers, according to J.D. Power and Associates' 2005 Copier Customer Satisfaction Study. The study measures the satisfaction of key business decision makers with copiers based on three factors. In order of importance, they are product (50 percent), sales (33 percent), and service (18...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 01 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/kyocera+wireless+corp..html"><![CDATA[Kyocera Wireless Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/photocopier.html"><![CDATA[photocopier]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[MetLife Auto & HomeŽ Named among Best in Customer Satisfaction in J.D. Power and Associates Annual Homeowners Insurance Satisfaction Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Nov_16/ai_n15800070]]></link>
		<description><![CDATA[WARWICK, R.I. -- MetLife Auto & Home, a subsidiary of MetLife, Inc. (NYSE: MET), was recently ranked one of the top companies for delivering customer satisfaction to homeowners, according to J.D. Power and Associates' annual 2005 National Homeowners Insurance Satisfaction Study on the state of the industry.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 16 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/insurance.html"><![CDATA[insurance]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/metlife+inc..html"><![CDATA[MetLife Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MET</category>
		<category domain="tickers">MET</category>
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		<title><![CDATA[J.D. Power and Associates Reports: Operation and Physical Design Have Become More Critical Areas in Driving Overall Customer Satisfaction with Wireless Mobile Phones; LG and SANYO Rank Highest in a Tie in Wireless Mobile Phone Customer Satisfaction]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_26/ai_n15736237]]></link>
		<description><![CDATA[WESTLAKE VILLAGE, Calif. -- As cell phones increasingly offer enhanced features such as Web-based text messaging and e-mail, as well as the ability to take still and video pictures, the operation and physical design of phones has become more important to wireless customers, according to the J.D. Power and Associates...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 26 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cell+phone.html"><![CDATA[cell phone]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/lg+electronics+inc..html"><![CDATA[LG Electronics Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
		<category domain="http://resources.bnet.com/topic/sanyo+electric+co..html"><![CDATA[Sanyo Electric Co.]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SANYY</category>
		<category domain="tickers">SANYY</category>
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		<title><![CDATA[J.D. Power and Associates Reports: Cox Ranks Highest in Customer Satisfaction among High-Speed Internet Providers; SBC Yahoo! Ranks Highest among Dial-Up Providers; Dial-Up Accelerators Make Big Impact on Time Subscribers Spend Online]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_21/ai_n15402193]]></link>
		<description><![CDATA[WESTLAKE VILLAGE, Calif. -- Cox ranks highest in satisfying high-speed Internet customers, while SBC Yahoo! ranks highest among dial-up Internet providers, according to the J.D. Power and Associates 2005 Internet Service Provider Residential Customer Satisfaction StudySM released today.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 21 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cox.html"><![CDATA[Cox]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/high-speed+internet.html"><![CDATA[High-speed Internet]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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		<title><![CDATA[J.D. Power and Associates Reports: Costco Ranks Highest in Customer Satisfaction among Eyewear Retailers]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_15/ai_n15391753]]></link>
		<description><![CDATA[WESTLAKE VILLAGE, Calif. -- Costco ranks highest in satisfying customers among large eye care retailers, according to the J.D. Power and Associates 2005 National Retail Vision Satisfaction StudySM released today.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 15 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/costco+wholesale+corp..html"><![CDATA[Costco Wholesale Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">COST</category>
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		<title><![CDATA[Pulte Homes Receives More Awards for Customer Satisfaction by J.D. Power and Associates Than Any Other Homebuilder for Sixth-Straight Year; Pulte Operations Rank Highest in 16 U.S. Markets]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_14/ai_n15389361]]></link>
		<description><![CDATA[BLOOMFIELD HILLS, Mich. -- Pulte Homes, Inc. (NYSE:PHM) today received more awards than any other homebuilder in the J.D. Power and Associates 2005 New Home-Builder Customer Satisfaction StudySM, marking the sixth-straight year Pulte has achieved this distinction among America's largest home building companies. E[acute accent]In the 2005 study, the company...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 14 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/pulte+homes+inc..html"><![CDATA[Pulte Homes Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">PHM</category>
		<category domain="tickers">PHM</category>
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