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BNET Business Dictionary
- Customer Service
- the way in which an organization deals with its customers. Customer service is most evident in sales and after-sales service, but should infuse all the processes in the value chain....
- Customer Service definition on BNET »
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- Standard Bank Deploys Siebel eBusiness Applications to Increase Revenues and Provide Superior Customer Service
- Business Editors/High-Tech Writers
- Research articles 2001-11-08
- Leading Worldwide Financial Services Company Expands Use of Siebel eBusiness Applications to Enhance Customer Service
- Business Editors/High-Tech Writers
- Research articles 2002-01-23
- Michelin Brazil Enhances Customer Service with Siebel eBusiness Applications
- Business Editors/High-Tech Writers
- Research articles 2002-05-21
- Rand Water Transforms Customer Service with Siebel eBusiness Applications, MidMarket Edition
- Business Editors/High-Tech Writers
- Research articles 2002-10-10
- Union Financiere de France Standardizes on Siebel eBusiness Applications; Leading French Bank Improves Customer Service and Retention
- Business Editors/High-Tech Writers
- Research articles 2000-11-01
- LG&E Energy Corp. Deploys Siebel eBusiness Applications to Consolidate Customer Service Across Merged Companies
- Business Editors/High-Tech Writers
- Research articles 2002-10-22
- ICICI Limited Implements Siebel eBusiness Applications; India's Leading Financial Intermediary Seamlessly Integrates Its Channels for Enhanced Customer Service and Satisfaction
- Business Editors/High-Tech Writers
- Research articles 2001-10-24
- ClientLogic Implements Siebel eBusiness Applications Worldwide to Increase Revenues and Enhance Customer Service.
- SAN MATEO, CALIFORNIA, May 7, 2003 CCNMatthews via COMTEX SAN MATEO, CALIFORNIA, May 7, 2003 CCNMatthews via COMTEX
- Research articles 2003-05-07
- Bank Of America Successfully Deploys Siebel eBusiness Applications To Enhance Customer Service.
- SAN MATEO, CALIFORNIA, Sep 27, 2002 CCNMatthews via COMTEX SAN MATEO, CALIFORNIA, Sep 27, 2002 CCNMatthews via COMTEX
- Research articles 2002-09-27
- Shinsei Bank Standardizes on Siebel eBusiness Applications; Leading Japanese Bank Maximizes Customer Service and Satisfaction Using Siebel eFinance
- Business Editors/High-Tech Writers
- Research articles 2002-09-30
- Kraft Foods Federal Credit Union Standardizes on Siebel eBusiness Applications; Financial Cooperative to Enhance Customer Service Processes with Siebel eFinance 7
- Business Editors and High Tech Writers
- Research articles 2002-03-13
- Rand Water Transforms Customer Service with Siebel eBusiness Applications, MidMarket Edition.
- SAN MATEO, CALIFORNIA, Oct 10, 2002 CCNMatthews via COMTEX SAN MATEO, CALIFORNIA, Oct 10, 2002 CCNMatthews via COMTEX
- Research articles 2002-10-10
- Standard Chartered Achieves Improved Customer Service Standards With Siebel Finance; Leading Emerging Markets Bank Prepares For Increased Competition With Siebel eBusiness Applications.
- CANNES, FRANCE, Jun 5, 2003 CCNMatthews via COMTEX CANNES, FRANCE, Jun 5, 2003 CCNMatthews via COMTEX
- Research articles 2003-06-05
- Shinsei Bank Standardizes on Siebel eBusiness Applications; Leading Japanese Bank Maximizes Customer Service and Satisfaction Using Siebel eFinance.
- SAN MATEO, CALIFORNIA, Sep 30, 2002 CCNMatthews via COMTEX SAN MATEO, CALIFORNIA, Sep 30, 2002 CCNMatthews via COMTEX
- Research articles 2002-09-30
Additional Resources
- -MICRO COMPUTER SYSTEMS: Customer service of excellence - e-mail flood under control
- M2 PRESSWIRE-2 July 1998-MICRO COMPUTER SYSTEMS: Customer service of excellence - e-mail flood under control C1994-98 M2 COMMUNICATIONS LTD RDATE:290698 -- New high-end Java application introduced by US-based Micro Computer Systems, Inc. MCS promises more efficiency in processing vast amounts of incoming e-mail messages London --...
- Research articles 1998-07-02
- T-Mobile UK Selects MyNetonomy for its Corporate Customers; T-Mobile's Largest UK Customers to Benefit From Netonomy's Customer Self-Service - CSS - and e-billing Applications
- BOSTON & LONDON/PARIS -- Netonomy, the leading provider of customer self-service solutions for communications service providers, today announced that T-Mobile, one of the world's leading companies in mobile communications, has selected self-service and bill analysis products from the MyNetonomy application suite for its corporate customers in the UK.
- Research articles 2005-01-23
- Equipment audit "raises the bar" at distiller: cuts risks of costly downtime at growing facility.(Application feature: maintenance management)
- Increased productivity requirements, shorter inventory turns and staff reductions have many materials handling customers turning to their suppliers for help. When it comes to service, maintenance and equipment audits, professional solution's suppliers provide the expertise that customers need. At FKI Logistex, the...
- Research articles 2003-11-01
- ATG Offers Suite Of Application Hosting Services
- ATG (Art Technology Group, Inc.), a provider of software for marketing, commerce and customer service experiences, has announced ATG On-Demand, a suite of application hosting services that provide ATG customers with significant flexibility, convenience and performance. ATG On-Demand delivers ATG's e-marketing, e-commerce and e-service solutions via application hosting and managed...
- Research articles 2005-04-01
- The E-Supply Chain Is Coming and Fast
- "The importance of e-commerce to manufacturing and distribution is undoubtedly in supply chain management. If high-speed, low-cost communication and collaboration with your customers and suppliers are critical success factors for effective supply chain management, then the e-chain is in your future. The very essence of supply chain management is effective...
- White papers 2003-01-01
- Spanish Social Security Selects Jacada for Key Process Optimization Project; Selesta S.p.A Expands Agreement with Jacada to Address the Needs of the Customer Service Market in Spain and Italy
- ATLANTA & MADRID, Spain -- Jacada Ltd. (Nasdaq: JCDA), a leading software provider of application integration and contact center productivity solutions, today announced winning a major contract with GISS, the IT Department for the Social Security of the Spanish Ministry of Labor. E[acute accent]GISS will be using JacadaR HostFuse (formerly...
- Research articles 2006-03-29
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