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		<title><![CDATA[Microsoft Raises the Bar for Customer Service Excellence for Microsoft Dynamics Customers With Business Ready Customer Care.]]></title>
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		<description><![CDATA[COPENHAGEN, Denmark, October 24 /PRNewswire/ --    COPENHAGEN, Denmark, October 24 /PRNewswire/ --  ]]></description>
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		<pubDate>Wed, 24 Oct 2007 00:00:00 -0700</pubDate>
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		<title><![CDATA[Cisco Unveils Unified Communications Integration with Microsoft Dynamics CRM Offering to Help SMBs Improve Productivity and Deliver Superior Customer Service]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_April_25/ai_n26836545]]></link>
		<description><![CDATA[SAN JOSE, Calif. -- Integration with Next-Generation CRM Solution from Microsoft Improves Communications with Customers]]></description>
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		<pubDate>Tue, 25 Apr 2006 00:00:00 -0700</pubDate>
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		<title><![CDATA[AvanadeŽ Introduces Microsoft Dynamics&#153; CRM 3.0 Solutions for Lasting Customer Relationships; Offerings for Call Centers, Financial Services, and Health Plans Unify the Customer Experience across Sales, Marketing, and Customer Service]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Dec_6/ai_n15896215]]></link>
		<description><![CDATA[SEATTLE -- Avanade Inc., a leading global technology integrator for Microsoft enterprise solutions, today announced the availability of their Enterprise CRM solutions for health plans, financial services and customer care, leveraging the highly anticipated Microsoft Dynamics CRM 3.0 product.]]></description>
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		<pubDate>Tue, 06 Dec 2005 00:00:00 -0800</pubDate>
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