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3 Resources for

customer service and travelocity.com lp

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BNET Business Dictionary

Customer Service
the way in which an organization deals with its customers. Customer service is most evident in sales and after-sales service, but should infuse all the processes in the value chain....
Customer Service definition on BNET »

BNET Resources

With Travel Costs and Challenges Rising Travelocity CEO Urges Industry to Re-Focus on Customer Service
SOUTHLAKE, Texas -- Travelocity President and CEO Michelle Peluso, an advocate for greater industry focus and collaboration on customer service, is leading a renewed effort to improve the lives of the traveling public.
Tags: Travelocity.com LP, customer service
Research articles 2008-06-02
Online survey. (Travel Technology).(Brief Article)
Consumer Reports Travel Letter, in conjunction with its publisher, Consumers Union, conducted tests since mid-April comparing the six largest online travel Web sites. It found the two clear winners for the lowest fares and best customer service are E Consumer Reports Travel Letter, in conjunction with...
Tags: fare, Expedia Inc., Travelocity.com LP, customer service, survey
Research articles 2002-06-10
Travelocity Onboard Brings Travelocity Cruise Representatives on Today's Most Popular Sailings; New Program Offers Exclusive Benefits and Superior Customer Service
SOUTHLAKE, Texas -- Travelocity OnboardSM, a new value-added service for Travelocity cruisers, is a collection of hand-picked sailings to top destinations, offering exclusive amenities along with the presence of a Travelocity representative onboard to make members' cruise experiences as smooth and enjoyable as possible.
Tags: Travelocity.com LP, benefit, customer service
Research articles 2006-03-02
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