<![CDATA[customer service Resources | BNET]]> en-us <![CDATA[What A Real Customer Service Conversation Looks Like]]> Wed, 18 Nov 2009 04:27:02 -0800 <![CDATA[Eight Ways to Ruin Your Social-Media Strategy]]> Wed, 18 Nov 2009 00:00:00 -0800 DELL DELL <![CDATA[10 Dimensions Of Great Customer Service]]> Tue, 10 Nov 2009 06:32:36 -0800 <![CDATA[Three Ways to Boost Customer Loyalty]]> Wed, 21 Oct 2009 02:31:26 -0700 <![CDATA[Calling Tesla's Repair Rangers: At-Home Service With a Geek Squad Smile]]> Tue, 13 Oct 2009 11:08:09 -0700 BBY BBY <![CDATA[The Benefits of Responsible Mystery Shopping]]> Fri, 09 Oct 2009 09:12:34 -0700 <![CDATA[Reasons to be Careful: Social Media in Customer Service]]> Wed, 07 Oct 2009 07:54:57 -0700 <![CDATA[Branson Voted Top Dog In Customer Service Poll]]> Tue, 06 Oct 2009 03:18:40 -0700 <![CDATA[Are Customers Intangible Assets?]]> Wed, 30 Sep 2009 10:43:06 -0700 <![CDATA[Service Standard: Good Start, But Don't Stop There]]> Wed, 23 Sep 2009 06:54:17 -0700 <![CDATA[Customer Service? Not Something We Need to Think About]]> Wed, 26 Aug 2009 07:41:31 -0700 <![CDATA[How to Get the Most From a Leaner Team]]> Tue, 25 Aug 2009 00:00:00 -0700 <![CDATA[How to Get the Most From a Leaner Team]]> Tue, 25 Aug 2009 00:00:00 -0700 <![CDATA[The Cost of Poor Service | BTalk Australia]]> Wed, 19 Aug 2009 13:49:20 -0700 <![CDATA[Retail Needs A Longer Recession]]> Tue, 11 Aug 2009 08:56:29 -0700 <![CDATA[Dilbert Tackles Customer Service]]> Wed, 05 Aug 2009 03:59:02 -0700 <![CDATA[Responding to the Digital Customer]]> Wed, 29 Jul 2009 20:45:43 -0700 <![CDATA[Will Zappos Change Post Amazon? Q&A With Bill Cusick]]> Fri, 24 Jul 2009 12:20:30 -0700 AMZN AMZN <![CDATA[PR Nightmare: United Airlines Breaks Guitars]]> Thu, 23 Jul 2009 09:40:27 -0700 <![CDATA[How To Increase Sales - Part One]]> Mon, 06 Jul 2009 00:00:00 -0700