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	<title><![CDATA[customer support services Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/customer+support+services.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to customer support services]]></description>
	<s:counts start="0" returned="14" found="14" />
	<language>en-us</language>
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		<title><![CDATA[Informatica to expand India operations.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5936/is_200703/ai_n23952896]]></link>
		<description><![CDATA[Mar. 5--BANGALORE, India -- Informatica, the $325-million data  integration software products company, is looking to grow its customer  support services business in India, in Bangalore.    Mar. 5--BANGALORE, India -- Informatica, the $325-million data  integration software products company, is looking to grow its customer ...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 05 Mar 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/informatica.html"><![CDATA[Informatica]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INFA</category>
		<category domain="tickers">INFA</category>
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	<item>
		<title><![CDATA[GTC Telecom Subsidiary Announces Outsourcing Agreement With U.K.-Based Telephone Company; Perfexa Solutions Enters into Agreement to Provide Customer Support Services to British Telecom Rival]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_June_21/ai_n13824740]]></link>
		<description><![CDATA[COSTA MESA, Calif. -- Perfexa Solutions Inc., a subsidiary of GTC Telecom Corp. (OTCBB:GTCC), today announced that it has entered into a customer service contract with a competitive local telecommunications company that provides service in the United Kingdom. Perfexa will initially provide a minimum of 30 call center agents with...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 21 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/agreement.html"><![CDATA[agreement]]></category>
		<category domain="http://resources.bnet.com/topic/british+telecommunications.html"><![CDATA[British Telecommunications]]></category>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+agreement.html"><![CDATA[outsourcing agreement]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BTY</category>
		<category domain="tickers">BTY</category>
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		<title><![CDATA[ICT GROUP Selected to Provide Customer Support Services for Pfizer Helpful Answers Program; Expands Company's Presence in Healthcare/Pharmaceutical Patient Assistance and Member Care Markets]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_June_9/ai_n13805082]]></link>
		<description><![CDATA[NEWTOWN, Pa. -- ICT GROUP, INC. (NASDAQ:ICTG), a leading global provider of customer management and business process outsourcing solutions, today announced that it will be providing customer assistance services for Pfizer Inc., in support of its Pfizer Helpful AnswersTM initiative.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 09 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/pfizer+inc..html"><![CDATA[Pfizer Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PFE</category>
		<category domain="tickers">PFE</category>
	</item>
	<item>
		<title><![CDATA[VoIP, Inc. Names Iacovelli as Director of IT Operations and Customer Support Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Jan_25/ai_n8708387]]></link>
		<description><![CDATA[FORT LAUDERDALE, Fla. -- Company Continues to Build Management Team to Provide Quality Services and a Premier Customer Experience]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 25 Jan 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[The National Highway Traffic Safety Administration has announced a standard competition for clerical/administrative IT customer support services at NHTSA headquarters in Washington.(Procurement Watch)(Brief Article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb6577/is_200410/ai_n25958701]]></link>
		<description><![CDATA[The National Highway Traffic Safety Administration has announced a  standard competition for clerical/administrative IT customer support  services at NHTSA headquarters in Washington. This is a small business  set-aside. The NAICS code is 561110. The se  The National Highway Traffic Safety Administration has announced a  standard...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 08 Oct 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://resources.bnet.com/topic/procurement.html"><![CDATA[procurement]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Macrovision Expands Global Customer Support Services; High Growth in FLEXnet Product Line Leads to New Web-Based Portal and Expanded Call Center]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_August_17/ai_n6163535]]></link>
		<description><![CDATA[SANTA CLARA, Calif. -- MacrovisionR Corporation (Nasdaq:MVSN) today announced a significantly expanded set of customer support services designed to meet the needs of a growing worldwide customer base. Macrovision has launched a new online self-service support website, the Web Support Portal, which allows its license management customers to more conveniently...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 17 Aug 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/macrovision+corp..html"><![CDATA[Macrovision Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/portal.html"><![CDATA[portal]]></category>
		<category domain="http://resources.bnet.com/topic/support+services.html"><![CDATA[support services]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MVSN</category>
		<category domain="tickers">MVSN</category>
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	<item>
		<title><![CDATA[Which protective suit? (Informalia).(customer support services from E.I. du Pont de Nemours and Co.)(Brief Article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb6621/is_200207/ai_n26367416]]></link>
		<description><![CDATA[Instant Advice is now available from DuPont Protective garments are  available with different levels of protection for a broad range of  applications. However, it may be difficult to select exactly the right  amount of protection needed for a specific t  Instant Advice is now available from...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 01 Jul 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/dupont+co..html"><![CDATA[DuPont Co.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Teradyne Introduces New High-Performance 24x7 Customer Support Services Leveraging Innovative Internet Technologies]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_April_11/ai_84662035]]></link>
		<description><![CDATA[Business/Technology Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 11 Apr 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/teradyne+inc..html"><![CDATA[Teradyne Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TER</category>
		<category domain="tickers">TER</category>
	</item>
	<item>
		<title><![CDATA[American Millennium Corporation, Inc. Announces Hiring of Senior Software Architect and Selection of Spherion Corporation for Provision of Customer Support Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_March_11/ai_83655106]]></link>
		<description><![CDATA[Business Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 11 Mar 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[hiring]]></category>
		<category domain="http://resources.bnet.com/topic/spherion+corp..html"><![CDATA[Spherion Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SFN</category>
		<category domain="tickers">SFN</category>
	</item>
	<item>
		<title><![CDATA[Cyberguard Corporation to Expand Worldwide Customer Support Services, Add Onsite and Hardware Support]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2001_Jan_22/ai_69373418]]></link>
		<description><![CDATA[Business Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 22 Jan 2001 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/hardware.html"><![CDATA[hardware]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Business Objects Announces Availability of New Customer Support Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2000_May_1/ai_61818496]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 01 May 2000 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+objects.html"><![CDATA[Business Objects]]></category>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Amdahl Leverages SafeHarbor.com to Deliver Mission-critical Customer Support Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2000_Jan_31/ai_59082636]]></link>
		<description><![CDATA[Business Editors, High Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 31 Jan 2000 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/support+services.html"><![CDATA[support services]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[RMH Teleservices Contracted to Provide Customer Support Services for MCI WORLDCOM]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1999_August_4/ai_55341457]]></link>
		<description><![CDATA[BRYN MAWR, Pa.--BUSINESS WIRE--Aug. 3, 1999--]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 04 Aug 1999 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/mci+inc..html"><![CDATA[MCI Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[AOL Canada Selects ICT GROUP to Provide Customer Support Services; Call Center in Riverview, New Brunswick to Handle AOL Canada Member Inquiries, Creating Up to 125 New Jobs]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1999_July_21/ai_55212471]]></link>
		<description><![CDATA[LANGHORNE, Pa., and TORONTO--BUSINESS WIRE--July 21, 1999--]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 21 Jul 1999 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/america+online+inc..html"><![CDATA[America Online Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+support+services.html"><![CDATA[customer support services]]></category>
		<category domain="http://resources.bnet.com/topic/job.html"><![CDATA[job]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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