Resources

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Research a Prospect...in Ten Minutes: A meeting with a prospect is more likely to result in a big sale if you go into the engagement armed with solid information about the prospect's firm. Fortunately, there's no mystery to market research. Here's how the experts build a quick corporate...; Tags: Geoffrey James, Cut-and-paste; Blog posts 2008-05-05
Adding a Search Box: This article explains that even if you have the most nicely deisnged website on the internet, surfers will not be able to locate all of your information on your home page. If they can find all of your site's information on the home page they'll be very disappointed when they...; Tags: Web site development, Web technology, Web site, Internet; White papers 2002-01-01
Sample Business Plan Components: Its always easier to write if you have a clear picture of what the finished product should look like. This paper contains the component elements of sample business plans for three fictitious companies. Taken together, they illustrate the type of information that is essential to the creation of a high...; Tags: Office Depot Inc.; Tools & templates 2007-03-15
Integrate Analysis Software With Databases Using a Test Data Management System: Options to integrate analysis software with TDM systems range from simple "Cut and paste" procedures to fully automated analysis and report generation by directly accessing the TDM database. Each of the options increases one's productivity by giving the person the ability to efficiently analyze enormous amounts of test data in...; Tags: analysis, database, manufacturing; White papers 2005-08-19
Mindjet MindManager: Bridging the Gap between Enterprise Information, Business Processes, and Team Collaboration: Most organizations lose productivity quietly. Employees switch between applications. They cut and paste content. The applications, though familiar, constrain users' naturally dynamic, non-linear ways of thinking. Unforeseen events complicate project planning and execution. Some departments don't work together as well as others. Knowledge capital isn't always acted on quickly or...; Tags: Operational planning, Strategy, Mindjet, business process, decision-making, competitive advantage, knowledge, team; White papers

Don't Hide Behind Screen Names: A few months ago, Whole Food Markets CEO John Mackey was exposed for posting anonymous comments on the Yahoo message board dedicated to discussions of his stock. Amazingly, he kept his job and mostly got away with just a wrist-slap, as well as having to endure a few weeks of...; Tags: INTERNET, Jon Greer, screen name; Blog posts 2007-11-16
Would You Use Dirty Tricks?: Scenario: You're on the edge of closing a big sale when an unexpected competitor suddenly appears, throwing a wrench into your plans. It's not a serious competitive threat, but you can't afford to blunt your momentum. You need some quick ammunition to convince your customer to ignore the...; Tags: Sales strategy, Geoffrey James, lawsuit; Blog posts 2007-08-21
Ten Gaffes of Proposal Writing: Ten Gaffes of Proposal WritingGood pointersAn excellent article. Some very useful points indeed that make a lot of sense. Thank you for making it availableTen Gaffes of Proposal WritingJust a comment to note I think there is a distinct difference in approach between a tender and a proposal. A proposal...; Tags: Gaffe; Discussion threads 2007-02-21
Ten Gaffes of Proposal Writing: I hate proposals. And from what I hear from other sales pros, I’m hardly alone. It’s a pain in the tuchus to provide reams of paperwork just to get somebody to buy something. Nonetheless, proposals are the grist of the business world; very few big decisions get made...; Tags: Sales strategy, Geoffrey James, executive briefing, Gaffe; Blog posts 2007-02-16
Electronic Medical Records: Bad for Health?: Electronic medical records could let patients travel freely to doctors of their choice, improve their odds of getting the right care in emergencies and reduce medical errors, duplicated tests and unnecessary prescriptions. They're also the standard in most industrialized nations as well as U.S. healthcare systems such as the Cleveland...; Tags: Electronic Record, Patient, Physician, Electronic Health Record, Health Care, David P. Hamilton; Blog posts 2008-04-29
Did Meg Whitman Fail?: Did Meg Whitman Fail?Lack of customer service and knowledge of staffLast year I canceled my Ebay account because of repeated attempts to correct a problem with Ebay customer service. It started out that one of the vendors on the Ebay site took a payment from me, then rejected it...; Tags: Product marketing, Customer relationship management (CRM), Meg Whitman, user experience, Meg Whitman Fail, customer service, eBay Inc.; Discussion threads 2008-01-24
Planning Online Press Relations: Putting press information online speeds up distribution of material, reduces costs, and can improve relationships with journalists by making it easier for them to obtain information. Web Sites should include copies of current and archived press releases, as well as comprehensive company information and details of contacts for journalists. Online...; Tags: Web site development, Web technology, BNET Editorial, journalist, online photo, photograph, e-mail box, Web site, online help, Webcast, mailing list, Web, e-mail, video, phone, tool; Articles 2007-11-28