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- CRM's Weakest Link: Data Quality
- When you think of the CRM failure rate, what causes come to mind? Outdated business processes? Faulty project management? The CRM app itself? Good answers, but one of the most insidious risk factors for CRM failure is the quality of the data underlying the initiative. Data problems...
- White papers
Additional Resources
- OS mapping data: a new landscape unfolds
- Landmark proposal on OS mapping and postcode area information is victory for Free Our Data campaign The Free Our Data campaign has scored a major victory, with the announcement by the government that it intends to make Ordnance Survey maps free for use online by any organisation – including...
- News items 2009-11-18
- Rewards flow from tapping a source of clean data.
- Byline: Helen Meredith Apr 16, 2007 (The Australian Financial Review - ABIX via COMTEX) -- Business groups need data that has been gathered correctly and that is accurate. They need a continuous flow of this information, to aid effective decision-making. Gartner Group has noted...
- Research articles 2007-04-16
- Bad data problem worsens as oil prices skyrocket - Statistical Data Included
- As oil prices have climbed to 10-year highs, the global market's need for timely, accurate production data is greater than ever. Yet, the quality and quantity of output statistics are worse than ever--the "missing barrels" phenomenon is alive and well Anxiety over predictions of Y2K problems in computer...
- Research articles 2000-11-01
- Why is John Hodgman smiling? Data loss isn't the only Snow Leopard problem
- By Scott M. Fulton, III , Betanews If Snow Leopard, the latest version of the Mac operating system released late last August, were seriously plagued with bugs, writes a volunteer contributor to Apple's discussion forum, the company would be besieged with complaints. But that...
- News items 2009-10-13
- Apple fixes data deletion bug in Snow Leopard, blocks Atom 'hackintoshes'
- Apple on Monday updated Snow Leopard for the second time, fixing a data deletion flaw and an iMac performance issue, while blocking Atom-based netbooks from running its operating system. Some people, however, disputed Apple's claim that it had fixed a major performance problem on their new iMacs, saying that the...
- News items 2009-11-10
- Should you trust Microsoft with your data?
- By Joe Wilcox , Betanews That's probably not a hard question for many Sidekick users to answer, given recent events. If you're a Sidekick user, please offer your answer -- or your experience during the week-long data crisis -- in comments. I ask the...
- News items 2009-10-12
- DNS problem linked to DDoS attacks gets worse
- IDG News Service - Internet security experts say that misconfigured DSL and cable modems are worsening a well-known problem with the Internet's DNS domain name system, making it easier for hackers to launch distributed denial-of-service DDoS attacks against their victims. According to research set to be released in the next...
- News items 2009-11-13
- Apple admits to data-eating glitch
- Apple has admitted that its latest operating system harbours a bug that can accidentally delete data belonging to the computer's owner. The glitch occurs when some users who upgraded to the Snow Leopard - which was released at the end of August - log into a "guest" account...
- News items 2009-10-12
- Taking Different Approaches to a Problem
- We are under such time pressures at work that we tend to solve problems based on what has worked in the past. This approach precludes us from finding new and effective solutions. Instead, we look for "quick fixes." Considering a problem from different perspectives helps us solve...
- Articles 2007-12-03
- Appropriate Data Resolution For The PM Problem Being Addressed - When Is Good Enough Good Enough?
- The usual areas of concern of this are clients (Software, Data), portfolio decisions Management Participation and Cultural Change. The applications for portfolio management are strategic planning, investment analysis, and budgeting. The plan of attack is to understand the business problem. One should review the at-hand data, discuss and understand the...
- White papers 2003-03-06
- An Improved Approach in the Data Warehousing ETLM Process for Detection of Changes in Source Data
- In the Data Warehouse DW area, a well-known issue consists of the detection of changes in source data. This problem arises when the data source does not possess or does not provide the information about the changes that have occurred. The main scenarios in which this problem is found may...
- White papers 2003-08-30
- Plug-in data-acquisition boards transcend noisy environments. (includes directory and related article on programmable logic for data-acquisition boards) (Buyers Guide)
- The ease with which you can procure, install, and operate data-acquisition plugins in a PC operate data-acquisition plugins in a PC belies the basic problem of realizing the data-sheet performance of these products. While most of today's PC u ...
- Research articles 1993-10-28
- Massive cloud failure wipes out customer data on T-Mobile Sidekicks
- An outage over at Microsoft's Danger subsidiary has resulted in the loss of data for T-Mobile's Sidekick customers. For the uninitiated, the Danger Hiptop mobile device stores most of its user data in volatile memory, and synchronizes whatever it needs from T-Mobile's data network via the Sidekick service. ...
- News items 2009-10-13
- Snow Leopard bug deletes all user data
- Computerworld - Snow Leopard users have reported that they've lost all their personal data when they've logged into a "Guest" account after upgrading from Leopard, according to messages on Apple's support forum. The bug, users said in a well-read thread on Apple's support forum, resets all settings on the Mac,...
- News items 2009-10-12
- Verizon to refund customers for mistaken data charges
- Verizon Wireless has been refunding customers who were mistakenly charged $1.99 for mobile broadband access they say they did not use. It is unclear how widespread the problem is, but according to an Associated Press report, Verizon officials believe it is nationwide. A Verizon spokesman did not clarify how widespread...
- News items 2009-08-27
- Six Steps To Integrating Complaint Data Into QA Decisions
- From the executive summary: ‘The Quality Assurance QA professionals sometimes think their responsibility ends when the customer receives a product that meets internal product specifications. That means problems in design, marketing, installation, distribution, and after-sale use and maintenance are not always fully addressed. The process used to integrate complaint data...
- White papers 2003-02-01
- Data collection system solves downtime mystery: hardware/software combo allows Unilever to simultaneously analyze data from multiple lines in real time.(Field Reports)
- "HOW CAN I START TO WORK ON A PROBLEM WHEN I HAVE no confidence in how big the problem is?" asked Tony Lippert, Unilever Bestfoods North America's UBFNA Elgin, IL plant manager. We can all relate to problems that we intuitively recognize "HOW CAN I...
- Research articles 2004-10-01
- Problem Bank List Updated: Sovereign Defaults Ahead?
- Market Folly submits: We wanted to take a moment and post up some updated data regarding the 'problem bank list' since we saw late last week that yet another major bank (Corus Bank CORS) has failed. The FDIC releases this data monthly with a delay and Calculated Risk (a great...
- External links 2009-09-15
- What Happens If Your Customers' Credit Card Data is Hacked
- Let's say you are the CEO of a company and you just learn that the firm that handles your sales by credit cards has been hacked and the confidential financial information of thousands of your customers has been stolen. What are you in for? A pretty hard...
- Blog posts 2009-01-26
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