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- Hoshin Planning: A System For Planning and Implementing Continuous Improvement
- Hoshin Planning is one of the titles commonly used in the Western world to describe Hoshin Kanri. This is a system of planning and deployment which evolved in Japan from Management by Objectives MBO. One way of understanding Hoshin Planning is to picture a typical well implemented Management By Objectives...
- White papers 2003-01-01
- Business Excellence Assessments
- The article talks about organizational assessment process and its benefits. Most organizations soon decide that the assessment will need to be repeated -- in order to measure the effectiveness of the actions taken, and to identify the next steps By building the assessment process into the annual planning cycle, the...
- White papers 2003-01-01
- Hoshin Planning
- The articles talks about a business model – Hoshin Planning. Hoshin Planning is one of the titles commonly used in the Western world to describe Hoshin Kanri. This is a system of planning and deployment which evolved in Japan from Management by Objectives MBO and now used around the world...
- White papers 2003-01-01
- The Search for Best Practices
- The article talks about Benchmarking as one of a number of advanced quality improvement methodologies which may be integrated into a Total Quality Management system as it matures. Benchmarking is the search for best practices that will lead to superior performance in some business activity. It can enable quality improvement...
- White papers 2003-01-01
- An Introduction to ISO 9000
- The article talks about ISO 9000 standards. The heart of the ISO 9000 series is a set of three internationally-accepted standards. These define the elements of a formal quality assurance system, as distinct from a total quality management system. ISO 9000 can be a useful tool to help rationalize and...
- White papers 2003-01-01
- Managing Purposeful Change
- The article highlights how to manage change? It tries to understand why people decide to resist or to embrace change; learning to recognize the typical patterns of behaviour within groups; and knowing how to direct scarce resources in order to support the change process successfully. Apart from looking change from...
- White papers 2003-01-01
- Managing Change: Diagnostic Survey Report
- This article is basically a simple on-line diagnostic tool to explore how effectively the organization is responding to the need for change. This report is based on the answers given by over 500 respondents who have used this tool. A major finding is that, although a very large proportion of...
- White papers 2003-01-01
- Quality Function Deployment (QFD)
- Quality Function Deployment QFD is a way of making the 'voice of the customer' heard throughout an organization. It is a systematic process for capturing customer requirements and translating these into requirements that must be met throughout the 'supply chain'. QFD is particularly valuable when design trade-offs are necessary to...
- White papers 2003-01-01
- The Search for Best Practices: An introduction to the process of benchmarking
- Benchmarking is one of a number of advanced quality improvement methodologies which may be integrated into a Total Quality Management system as it matures. It is the search for best practices that will lead to superior performance in some business activity. It can enable quality improvement efforts to reach new...
- White papers
- ISO 900O: The Preliminary Assessment The Main Audit and the Costs
- The article talks about ISO 9000 Assessment and cost of ISO 9000 Certification. The cost of achieving certification has to be seen as a prevention cost, an investment towards the establishment and future maintenance of an effective quality management system. Using the prevention approach not only gives first time certification...
- White papers 2003-01-01
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