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	<title><![CDATA[derby management Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/derby+management.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to derby management]]></description>
	<s:counts start="0" returned="20" found="23" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Sales Force Size And Territory Alignment Process]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=83646]]></link>
		<description><![CDATA[An efficient and effective salesforce is required for enhancing the sales productivity of an organization. Sales management is the process of managing the activities of the salesforce towards the aforesaid endeavor. One of the important tasks of sales management is to ascertain the salesforce size to be deployed in a...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+management.html"><![CDATA[Sales Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Key Account Management: Marketing And Sales Excellence]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=87669]]></link>
		<description><![CDATA[In sales parlance, account refers to a client being managed by a sales agency. Account management involves active interactions with the customers with a view to analyze their changing tastes and preferences. The responsibilities of a key account manager include initiation of the account, setting objectives, and planning strategy. The...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Managing The Hiring Process]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=92166]]></link>
		<description><![CDATA[Most big conglomerates face a tough challenge of hiring the best person for a specialized job. The best way to deal with the challenge is to efficiently manage the hiring process. Successful hires are the ones that bond well with the management style of the organization. It is also important...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Compensating Your Sales People Effectively]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=99238]]></link>
		<description><![CDATA[From the executive summary: ‘Even though the last couple of years have been good for many companies, most will admit to a general uneasiness about the demand for their products. Markets are leveling off, and customers are much more conservative than they used to be. Constant change, growing competitors, and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+people.html"><![CDATA[Sales People]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/markets.html"><![CDATA[Markets]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Maximizing Your ROI On Every Salesperson]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=99239]]></link>
		<description><![CDATA[From the executive summary: ‘It is critical to be able to measure the effectiveness of each salesperson and all sales transactions. The process involves simply looking at sales volume and sometimes margins. But, this is not enough. One needs to measure at least five variables if a company wants to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/roi.html"><![CDATA[ROI]]></category>
		<category domain="http://resources.bnet.com/topic/salesperson.html"><![CDATA[Salesperson]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/roi%252ftco.html"><![CDATA[Roi/Tco]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Motivating Your Salespeople]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=99242]]></link>
		<description><![CDATA[From the executive summary: ‘The most universally successful way to motivate salespeople is based on discovering what the other person needs. And, smart questions give the tool for discovery. The right questions can help a company discover the needs of individual sales team members as they develop and as jobs...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/salespeople.html"><![CDATA[Salespeople]]></category>
		<category domain="http://resources.bnet.com/topic/sales+team.html"><![CDATA[Sales Team]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Motivating Your Salespeople #2]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=99243]]></link>
		<description><![CDATA[From the executive summary: ‘One major profession that has a very different standard from others is selling. Whereas almost every other professional is expected to successfully complete almost everything they start, it is normal for salespeople to fail most of the time. Even if they are the best at what...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/salespeople.html"><![CDATA[Salespeople]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Motivating Your Salespeople #3]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=99244]]></link>
		<description><![CDATA[From the executive summary: ‘When it comes to rewards, most managers feel that the only thing their employees want is more money. While money can be an important way of letting employees knows their worth to the organization, money does not tend to be a sustaining motivational factor to most...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/money.html"><![CDATA[Money]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Salesforce Hiring Mistakes]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=99245]]></link>
		<description><![CDATA[From the executive summary: ‘Employing the right people saves thousands of dollars by reducing turnover. As companies cannot afford even one non-producing team member, hiring the wrong person can be quite expensive. It costs one to locate, possibly relocate, and train each person. In addition, companies have to pay for...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[Considerations On Hiring Senior Management Employees]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104848]]></link>
		<description><![CDATA[From the executive summary: ‘Recruiting is a challenge in this labor drought, and recruiting executives is even more taxing. Researches indicate that companies are about to be engaged in a war for senior executive talent that will remain a defining characteristic of their competitive landscape for decades to come. Most...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/recruiting.html"><![CDATA[Recruiting]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Fighting The War For Top Talent]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104849]]></link>
		<description><![CDATA[From the executive summary: ‘Most companies remain in the middle of a battle for its most important asset: the unique group of people who develop and implement a company's business strategy each day. It is a battle that promises to grow more intense with time. In the knowledge economy of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/talent.html"><![CDATA[Talent]]></category>
		<category domain="http://resources.bnet.com/topic/battle.html"><![CDATA[Battle]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[Finding Talent]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104850]]></link>
		<description><![CDATA[As the need for employees becomes acute, CEOs find that their standby staffing methods are not enough anymore. Thus, the need to recruit talented staff increases manifolds. Experts suggest that one can go as far as possible to find the right kind of people. In this world, there is no...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/talent.html"><![CDATA[Talent]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[Finding And Hiring Great Employees]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104851]]></link>
		<description><![CDATA[Every company stands on the pillars erected by its employees. If employees do not give quality results, the whole company can crumble like a pack of cards. Thus, it is the onus of companies to recruit the best talent. The function of management should be to locate, hire, and retain...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/employee.html"><![CDATA[Employee]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[Hiring And The Law]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104852]]></link>
		<description><![CDATA[From the executive summary: ‘As a potential employer, companies must be concerned about the potentially discriminatory effects of word-of-mouth recruiting. If employees disseminate job opportunities, there is likelihood that such information will reach a disproportionate number of people of similar ethnicity, religion, and employees. Such practice is sure to perpetuate...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/recruiting.html"><![CDATA[Recruiting]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Hiring Awesome Employees Entrepreneurial Hiring: Think Salesmanship]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104853]]></link>
		<description><![CDATA[From the executive summary: ‘When hiring becomes salesmanship, component analogies fall neatly into place. The applicant pool becomes the target market. The job becomes the product one is selling. And, the candidate becomes the customer. The customer is at the center of the approach. Yet, viewed from the perspective of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/job.html"><![CDATA[Job]]></category>
		<category domain="http://resources.bnet.com/topic/entrepreneurial.html"><![CDATA[Entrepreneurial]]></category>
		<category domain="http://resources.bnet.com/topic/candidate.html"><![CDATA[Candidate]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/entrepreneurship.html"><![CDATA[Entrepreneurship]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Hiring Your First Employee]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104854]]></link>
		<description><![CDATA[From the executive summary: ‘At some point in the development of a business, one will probably find it beneficial to hire company's own employees. This is another critical legal milestone for the company, bringing with it many additional state and federal laws and regulations. It is also a time for...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/employee.html"><![CDATA[Employee]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/regulations.html"><![CDATA[Regulations]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
	</item>
	<item>
		<title><![CDATA[Screening Candidates]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104855]]></link>
		<description><![CDATA[From the executive summary: ‘Hiring is hell. Remarkably low unemployment has reduced the ranks of available candidates, and recruiters are just about doing handstands to attract qualified people. One cannot afford to make mistakes. Fortunately, one can use a slew of software packages and high-tech services that address all stages...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Screening]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104856]]></link>
		<description><![CDATA[The diverse competitive market has given rise to various types of hiring methods adopted by companies of late. One of the methods viz. ‘screening' has become widely popular. It involves series of tests and interviews that a candidate is likely to undergo. Experts believe that the process helps weed out...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/candidate.html"><![CDATA[Candidate]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[There's No Shortage Of Top Talent. You Just Need To Know How To Hunt]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=104857]]></link>
		<description><![CDATA[Most executives or workers love to work for a company that pays well. Nothing comes free, so does the job. Thus, organizations must make an effort to find the best talent and polish them in accordance with the requirements. A business cannot be run successfully without the support of talented,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/talent.html"><![CDATA[Talent]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[The Customer Voice]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=106712]]></link>
		<description><![CDATA[Customer satisfaction should be the motto of every business organization. The process calls for adopting ‘customer voice process management' tool. Customer voice interprets the markets, the sales channels, the sales people, and the customers. The aforesaid process helps in identifying the areas where a business organizations needs improvement. The loopholes...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/voice.html"><![CDATA[Voice]]></category>
		<category domain="http://resources.bnet.com/topic/business+organization.html"><![CDATA[Business Organization]]></category>
		<category domain="http://resources.bnet.com/topic/derby+management.html"><![CDATA[Derby Management]]></category>
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