Resources
BNET Resources
- sort by:
- Relevance
- Date
- Popularity
- ITresources signs Kyocera as Help Desk and Desktop Services Client
- BUENA PARK, Calif. -- Information Technology Resources Inc. ITresources announces its newest Help Desk and Desktop client, Kyocera, America Inc.
- Research articles 2006-03-09
- McAfee Announces PC Medic 97 and NetMedic 97; Industry's First Desktop Diagnostic Utilities to Provide Help Desk Integration; New Diagnostic Utilities Reduce the Cost of Desktop Support By Proactively Preventing Common Windows 95 Problems
- SANTA CLARA, Calif.--BUSINESS WIRE--March 18, 1997--McAfee (Nasdaq: MCAF) today entered the diagnostic software utility market with the introduction of PC Medic 97 and NetMedic 97, the industry's first pair of diagnostic software utilities to integrate with client/server help desks. The new utilities reduce the cost of desktop ownership by...
- Research articles 1997-03-18
- Getronics Positioned in Leaders Quadrant for Help Desk and Desktop Outsourcing Services
- Evaluation Based on Completeness of Vision and Ability to Execute
- Research articles 2007-03-30
- DYS Analytics Announces Email CONTROL! Desktop Edition for Microsoft Exchange; Real-Time and Historical Messaging Analysis Helps Mid-Tier Firms Speed Help Desk Ticket Resolution and Improve Exchange Performance
- WELLESLEY, Mass. -- DYS Analytics, Inc., a leader in application performance management for messaging and collaboration applications, announced Email CONTROL! Desktop Edition for Microsoft Exchange. This new product helps IT staffs diagnose, localize and troubleshoot Exchange performance issues by uniquely combining real-time probing and message reporting with historical transaction analysis...
- Research articles 2005-05-31
- Intel Announces New LANDesk Technology for Help Desks to Reduce PC Support Costs; Resulting Product Will Integrate Desktop Management Tools and Support Service Technologies
- HILLSBORO, Ore.--BUSINESS WIRE--July 29, 1996--Intel Corporation today announced the development of a new LANDeskR technology for corporate help desks that for the first time will fully integrate PC desktop management functions, such as diagnostics and remote control, with knowledge base and problem tracking tools.
- Research articles 1996-07-29
- Netopia Launches eCare 4.5 Support Software With Superior Ease of Use; eCare Enables Contact-Center and Help Desk Agents to Reach Across the Internet to the Desktop for Hands-On Problem Resolution
- PARIS -- Netopia, Inc. (Nasdaq:NTPA), a market leader in broadband service assurance solutions, announced version 4.5 of its popular eCare remote support application, which it will be showcasing at Apple Expo Paris, along with its award-winning TimbuktuR Pro peer-to-peer remote-control-software solution. eCare is a Web-enabled remote support solution that makes...
- Research articles 2006-09-12
- Support.com Announces Agreement with Compaq for Global Help Desk Solution; Desktop Support Offering from Compaq Leverages eSupport to Serve More Than One Million Worldwide Users
- Business Editors/High-Tech Writers
- Research articles 2000-01-31
- NaviSite Provides Help Desk Services For Its Customers; NaviSite Formalizes Help Desk Product Offerings for Applications and Desktops
- ANDOVER, Mass. -- NaviSite, Inc. (NASDAQ: NAVI), a leading provider of IT hosting, outsourcing and professional services for mid- to large-sized organizations, today announced that it has launched formalized Help Desk Support Services for enterprise applications and desktop computers. NaviSite's Application Help Desk Support Services provide front-line support for application-related...
- Research articles 2005-12-14
- Intel Delivers Help Desk Breakthrough with LANDesk Support Center; New Product Unites Desktop Management Tools and Support Service Technologies to Improve Service, Reduce Costs
- NEW YORK--BUSINESS WIRE--Sept. 24, 1996--Intel Corporation (NASDAQ:INTC) today introduced LANDesk Support Center, a new software product that enables help desk analysts to rapidly solve PC problems from a remote location.
- Research articles 1996-09-24
- Group Health Cooperative: Healthcare Provider Takes Preventive Steps by Upgrading Desktop Operating System
- Group Health Cooperative counts on more than 10,000 computers at 60 sites to help provide medical insurance and care for approximately 540,000 patients. The organization worked with Microsoft Services to upgrade from Microsoft Windows 2000 Professional to Windows XP Professional with Service Pack 2 for its desktop and portable computers....
- Case studies
Additional Resources
- Mercer Human Resource Consulting Awards IBM $58 Million Contract; IBM Will Implement Internal Procurement and Help Desk Systems to Drive Productivity Increases at Mercer Human Resource Consulting
- ARMONK, N.Y. & NEW YORK -- Mercer Human Resource Consulting has awarded IBM a $58 million contract to manage its IT procurement systems as well as its desktop infrastructure and help desk support, primarily in the U.S. and the U.K. Under the five-year contract, IBM will deploy software that it...
- Research articles 2005-10-18
- Pomeroy Positioned in Magic Quadrants for Desktop & Help Desk Outsourcing in North America
- HEBRON, Ky. -- Pomeroy IT Solutions, Inc. (NASDAQ:PMRY) ("Pomeroy"), today announced receiving recognition from Gartner, Inc. ("Gartner"),for its help desk and desktop outsourcing services capabilities. Gartner , world-renowned analysts for the information technology industry, recently released its 2004 Magic QuadrantsR for help desk and desktop services outsourcing in North America*....
- Research articles 2005-01-10
- Heartland Financial Selects Softricity Virtualization to Support Aggressive Growth; Softricity Enables Centralized IT Operations for Regional Banks, Cuts Deployment and Help Desk Call Times by 80%, Enhances SOX Compliance and Security
- BOSTON -- SoftricityR today announced that Heartland Financial USA, Inc., a $2.7 billion bank holding company (NASDAQ: HTLF), has selected the Softricity Desktop to facilitate centralized support of its nearly 60 banking locations across nine states. Using Softricity, Heartland accelerated company-wide application deployments and upgrades by up to 80%, cut...
- Research articles 2005-10-31
- Planned Systems International Wins a New Help Desk Contract at the National Endowment for the Arts
- COLUMBIA, Md. -- Planned Systems International PSI, announced today that it begins work in October on a new Help Desk/Desktop Support contract for the National Endowment for the Arts NEA. The NEA is an independent Federal agency with approximately 180 employees. This agency has requested Help Desk/Desktop support services for...
- Research articles 2004-09-22
- CompuCom Systems Positioned in the Leaders Quadrants of Analyst Firm's 2008 Magic Quadrant Reports for North American Help Desk and Desktop Outsourcing Services
- Leading Technology Research Firm Evaluates CompuCom on Completeness of Vision and Ability to Execute DALLAS -- CompuCom Systems, Inc., a leading IT outsourcing company, today announced that it is has been positioned by Gartner, Inc. in the leaders quadrant in both analyst reports, "Magic Quadrant for Desktop Outsourcing Services,...
- Research articles 2008-03-03
- Pointsec Mobile Technologies simplifies remote help for Pointsec-secured computers; New Pointsec webRH eliminates user updates, permits help desk support via web.
- M2 PRESSWIRE-6 May 2002-Pointsec Mobile Technologies: Pointsec Mobile Technologies simplifies remote help for Pointsec-secured computers; New Pointsec webRH eliminates user updates, permits help desk support via web C1994-2002 M2 COMMUNICATIONS LTD RDATE:05032002 Cambridge -- Pointsec Mobile Technologies Inc. (www.pointsec.com) ...
- Research articles 2002-05-06
- BOWE BELL + HOWELL Selects Everdream Desktop Management Services to Securely Manage Remote PCs; Outsourcing PC Support Enables Leading Document Management Firm to Better Focus IT on Strategic Projects
- FREMONT, Calif. -- Everdream, the leading provider of hosted Desktop Management Services, today announced that BOWE BELL + HOWELL, the world's leading manufacturer of document processing and postal solutions, has selected Everdream to provide web-hosted asset management, anti-virus, patch management, software distribution, remote control, online backup and help desk services...
- Research articles 2005-10-11
- EDS NAMED LEADER EUROPEAN REMOTE INFRASTRUCTURE MANAGEMENT.
- EDS, Plano, Texas, has been named a leader in European Remote Infrastructure Management RIM by independent analyst firm Forrester Research. Infrastructure management includes mainframe, data center, voice and data network, desktop and help desk ope EDS, Plano, Texas, has been named a leader in European Remote...
- Research articles 2007-10-01
- HCL Announces Infrastructure Management Outsourcing Contract With Hercules
- HCL Technologies Ltd. HCL, the global IT services provider, has entered into a multi-year, multi-regional contract with Hercules Incorporated, a leading manufacturer and marketer of specialty chemicals. The scale of engagement includes end-to-end IT infrastructure management across datacenter, network, IT security, desktop and help desk services. HCL has...
- Research articles 2007-10-04
- Honeywell and Compaq Sign Global Services Agreement
- PHOENIX--BUSINESS WIRE--Aug. 3, 1998--Honeywell Industrial Automation and Control and Compaq Computer Corporation today announced a multi-year global services agreement that expands the relationship with Compaq and Honeywell to an estimated value of more than $20 million per year. Honeywell will become a preferred Authorized Warranty Service Provider AWSP for Compaq...
- Research articles 1998-08-03
- << Previous
- page 1 of 1
- Next >>
Presented by American Express