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- How To Prevent "Unpaid Consulting"
- The sales professional researches prepare and sets the stage for a compelling engagement and a continuing relationship based on trust and respect. An in-depth determination of the existence, extent and financial impact of the customer's current situation is pursued. Diagnosis is meant to maximize the customer's objective awareness of their...
- White papers 2003-01-01
Additional Resources
- Mere Anarchy By Woody Allen Ebury Pounds 7.99
- ** It has long been a cliche to say of Woody Allen's films that one prefers the earlier, funny ones. But this is the first collection of his comic prose published in 27 years, so it should still be allowable to say that his earlier collections beat...
- Articles 2008-06-22
- Obama jumps to 15-point lead over McCain: Newsweek
- WASHINGTON AFP — Democratic White House hopeful Barack Obama has surged to a 15-point lead over Republican John McCain in the latest Newsweek poll out Friday, by far the biggest margin of any recent survey. The magazine's poll gave Obama 51 percent to 36 percent for McCain among...
- Articles 2008-06-20
- The number: 18% -- Satisfaction falls to new low
- Just 18% of Americans now say they are satisfied with the way things are going in the country today -- a new low in 20 years of Pew Research Center polling -- while the percent dissatisfied has risen to 76% today, also a record high. Satisfaction fell from 22% in...
- Articles 2008-06-18
- Swiss pledge to build brighter future
- The Switzerland coach, Kbi Kuhn, had talked of winning the European Championship. His captain, Alexander Frei, predicted the country's best team ever. No one spoke of first-round elimination. So much was promised by the co-hosts, yet so little was delivered. Switzerland's young squad will look back on...
- Articles 2008-06-17
- Discovery Group Reports Over 75% of Spanish Broadcasting System Stockholders Withheld Votes for Director Nominees
- CHICAGO -- In a series of public letters and filings with the Securities and Exchange Commission, Discovery Group ("Discovery") urged the shareholders of Spanish Broadcasting System ("SBS") to withhold their vote for SBS's director nominees at the 2008 Annual Shareholder Meeting that took place on June 3, 2008. The results...
- Articles 2008-06-17
- other side of the desk, The
- Sir: Those who presume to judge 'Who's the worst PM?' (Letters, 7 June) should reflect on President Kennedy's deep dissatisfaction with the glib way historians had rated some of his predecessors as 'below average' and some as 'failures'. He said: 'No one has a right to grade a president --...
- Articles 2008-06-14
- CDS Global Introduces Duplicate Payment Detection
- DES MOINES, Iowa -- Extending its over 15 years of leadership in image-based payments automation services, CDS Global today announced the successful deployment of a proprietary solution to prevent both double postings of payments to lockbox accounts and sending duplicate payments to depository institutions. Following a 60-day pilot program, CDS...
- Articles 2008-06-13
- Doubts remain over broadband speeds as voluntary code agreed
- All the major internet service providers ISPs have agreed to a voluntary code of practice designed to stamp out the over-selling of broadband speeds, but the issue is far from solved. Some 32 companies, including all the top five, have signed up to the Ofcom-led scheme, which...
- Articles 2008-06-06
- Call to sever FIA ties grows.
- A growing list of national motor racing bodies could be set to join Germany's ADAC in boycotting the FIA following the retention of Max Mosley, despite accepting the outcome of Tuesday's vote of confidence in the controversial president. The Allgemeiner Deutscher Automobil Club is the only organisation to...
- Articles 2008-06-06
- Pay talks open as low morale bites
- further education College staff are so fed up with their pay they are going on strike on Monday, reports Neil Merrick Today, college employers and negotiators from six trade unions will try to settle the latest pay dispute to hit further education. Unions...
- Articles 2008-06-05
- ISS Supports Discovery Group Recommendation That Stockholders Withhold Votes For All Director Nominees of Spanish Broadcasting System
- CHICAGO -- Discovery Group announced today that Institutional Shareholder Services ISS, a leading independent proxy advisory firm, issued a report recommending that stockholders of Spanish Broadcasting System Inc. (OTC: SBSA) withhold their votes for all the Company's 2008 director nominees. SBSA's annual stockholder meeting is scheduled for June 3, 2008....
- Articles 2008-05-28
- J.D. Power and Associates Reports: Problems and Fees Drive Decline in Overall Satisfaction With Retail Banks
- Improving the Customer Experience Leads to Higher Deposit Growth WESTLAKE VILLAGE, Calif., May 28 /PRNewswire/ -- Poor problem resolution, long wait times and additional fees all contribute to an overall decline in customer satisfaction with retail banks, according to the J.D. Power and Associates 2008 Retail Banking...
- Articles 2008-05-28
- Leading Proxy Advisory Firms Reject Dissident Nominee to 1st Century Bancshares Board
- 1st Century Bancshares, Inc. (OTCBB: FCTY),the holding company of 1st Century Bank, N.A., today announced that twoleading independent proxy advisory firms -- RiskMetrics Group formerlyInstitutional Shareholder Services and Glass Lewis & Co. -- have rejecteda bid by a dissident shareholder. Noting that "Mr. Cohen has neither banking experience nor public...
- Articles 2008-05-27
- Survey: food quality seen as a significant factor in building customer loyalty
- [ILLUSTRATION OMITTED] Despite abundant advertising based on the excellence and freshness of mealtime specialties, diners are defecting from many restaurant brands out of frustration with poor food quality, according to a new study by Denver-based Restaurant Marketing Group. RMG's 2008 Leaky Bucket Survey, a brand-specific measurement...
- Articles 2008-05-26
- Beverage decisions
- In 2007, Nation's Restaurant News embarked upon a detailed study to determine the trends and desires guiding patrons at quick-service and casual dining restaurants across the United States. What was discovered was that while customers were broadly satisfied by what they found on the menus of the nation's...
- Articles 2008-05-26
- Mr Brown can't be written off yet. But the voters' message is clear
- LEADING ARTICLE No one believes that the Conservatives are really heading for a majority of 348 seats at the next general election. The outcome of the by-election in Crewe and Nantwich was an exaggerated measure, therefore, of the feeling of dissatisfaction with Gordon Brown's Government. And it...
- Articles 2008-05-24
- Russian leader stresses openness on first tour
- ASTANA AFP — Russia's new president, Dmitry Medvedev, declared a "pragmatic" and "open" foreign policy as he began his first foreign tour since taking office, holding talks in Kazakhstan before heading to China. The 42-year-old struck a less hawkish tone than his predecessor Vladimir Putin in his most...
- Articles 2008-05-22
- Swinney vows to level planning playing field BUSINESS LEADERS
- JOHN Swinney, the cabinet secretary for finance and sustainable growth, has put efforts to revolutionise the culture of Scottish planning at the top of the Scottish government's agenda for its second year in office. Speaking to the Sunday Herald after the official opening of Duart House, a...
- Articles 2008-05-18
- Sharks coach gets walking papers
- SAN JOSE -- The San Jose Sharks' failure to advance any closer to a Stanley Cup title this season than in their previous two playoff runs cost coach Ron Wilson his job Monday. "Sometimes the class needs a new professor, and sometimes the professor needs a...
- Articles 2008-05-13
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