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12 Resources for

do-not-call

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Business Risk Implications of Telemarketing Sales Rules - Application to Financial Institutions
This article talks about the Do-Not-Call Registry which is a significant business risk for a lot of companies. Plenty of organizations beyond so-called traditional telemarketers fall within its reach. Certainly, Do-Not-Call takes aim at traditional telemarketing, hiring third-party agents to cold call for products and services. But, telemarketing also encompasses...
Tags: Advertising & Promotion, Protiviti, Do-Not-Call, telemarketing, Safe Harbor, cold calling, hiring, agent, financial
White papers
Telemarketing After "Do Not Call"
Is telemarketing dead? For consumers wary of constant dinnertime interruptions, it may be tempting to think so. The government's new Telemarketing Sales Rule requires marketers to undertake the onerous and costly task of checking their lists against the Do Not Call list each quarter and purge any proscribed numbers. They...
Tags: Advertising & Promotion, telemarketing, Do-Not-Call, caller ID, phone
White papers 2003-11-01
Do Not Call List Won't Expire; Not an Issue for Some Companies
If you were anxiously anticipating the "Do Not Call" list's 2008 expiration, you're in for some disappointment. Although the list -- initiated in 2003 -- was supposed to have a five-year shelf life, the FTC announced that consumers will not have to re-register next year since future legislation may make the...
Tags: Advertising & Promotion, Sales strategy, Sales force management, Lori Deschene, registry, Do-Not-Call
Blog posts 2007-10-24
Introduction of a Do Not Call Register Possible Australian Model: Discussion Paper
The Office welcomes the opportunity to make a submission on the Introduction of a Do Not Call Register: Possible Australian Model Discussion Paper the Discussion Paper which it is understood was prepared by Department of Communications, Information Technology and the Arts DCITA in response to concerns expressed by the general...
Tags: Advertising & Promotion, Do-Not-Call, telemarketing, Microsoft Office, strategy, phone
White papers 2005-12-01
Getting Down to Business: How the Established Business Relationship Exemption to the National Do-Not-Call Registry Forces Consumers to Pay for Unwanted Sales Calls
Protecting the privacy interests of wireless device users who do not wish to pay for sales calls necessitates protective measures in addition to the Registry. The Registry alone does not offer consumers enough protection from unwanted sales calls. Wireless consumers who have listed their numbers in the Registry can still...
Tags: Sales strategy, Federal government, Wi-Fi, Northwestern University, sales call, FTC, FCC, sales, wireless device, wireless, survey
White papers 2005-02-03
How To Be Successful In The Do-Not-Call Environment
From the executive summary: ‘Telemarketing is going through more changes today then ever before. The reason being that organizations have abused the privileges of telemarketing, and consumers have won their battle to stop telemarketing calls if they choose. However, telemarketing is today, and will be tomorrow, a noble effort when...
Tags: Advertising & Promotion, Hoke Communications Inc., telemarketing, Do-Not-Call, environment, phone
White papers 2004-01-01
Do Not Call Readiness Varies
From the executive summary: ‘Last minute legal challenges to the federal Do-Not-Call list may have made a strong impression on the public, but the insurance industry has generally been expecting that the list will be enforced. However, that expectation did not necessarily translate into preparedness, from either a policies-and-procedures or...
Tags: Advertising & Promotion, CMP Media, Do-Not-Call, insurance company, telemarketing, phone, tool
White papers 2003-11-24
The New Telemarketing Era: Expect More Offers By Mail And Calls From Companies You Already Deal With
In the new telemarketing era you can expect marketers to reach out, with ads, Web sites, coupons and offers to call toll-free numbers, in hopes of enticing you to communicate with them. This article discusses the fact that even if people are on a Do- Not-Call List, they are vulnerable...
Tags: Advertising & Promotion, Northwestern University, telemarketing, toll-free number, Do-Not-Call, advertisement, phone, Web site, Web
White papers 2003-08-05
Regulation of the Telemarketing Industry: State and National Do Not Call Registries
Under current federal law, companies that engage in telephone solicitation or telemarketing must maintain a list of consumers who ask not to be called. While there are regulations concerning how such lists are to be maintained and for how long, no federal agency currently oversees the maintenance of the company-specificdo...
Tags: Regulations, Advertising & Promotion, Congressional Research Service, Do-Not-Call, telemarketing, regulation, agency, phone, industry
White papers 2003-01-31
201 CMR: Office Of Consumer Affairs And Business Regulation: The Massachusetts Do Not Call Registry
This issue is about consumer affairs and business regulation. In this issue the main aspects which have been covered include: Definitions, general Telephone Solicitation Regulations, Maintaining the Massachusetts do not call registry, telephone solicitor’s access to the Massachusetts do not call registry, consumer registration with the Massachusetts do not call...
Tags: Advertising & Promotion, Do-Not-Call, Massachusetts, phone
White papers 2003-01-01
Do Not Call
From the executive summary: ‘Of late, telemarketing has become a lifeline amid business-to-business circulators. There are numerous reasons behind telemarketing’s growing importance. They include direct mail’s declining response and cost efficiency, mounting competition for the time and dollars of consumers and business professionals, shrinking business-to-business markets, and worsening newsstand performance.’...
Tags: Advertising & Promotion, PRIMEDIA Business Corp., telemarketing, B2B, Do-Not-Call, consumer protection, direct mail, benefit
White papers 2002-10-01
FTC Proposes National "Do Not Call" Registry
The Federal Trade Commission announced a proposal to create a centralized national "Do Not Call" registry. The registry would enable consumers to eliminate most telemarketing calls simply by making one call to the FTC. The proposed national "Do Not Call" registry is one element of the Commission's proposal to modify...
Tags: Advertising & Promotion, telemarketing, Do-Not-Call, FTC, registry, sales call, commission, sales
White papers 2002-01-22

Additional Resources

Bill seeks to restrict robo calls
HARRISBURG - In the days leading up to Pennsylvania's presidential primary, Democratic voters' phone lines lit up with calls from the candidates. Or, more likely, from their automated surrogates. And that did not make many voters happy. After the state's most-watched primary election in modern memory, the Senate has passed...
Articles 2008-05-05
TRAI says that it does not have adequate powers to prevent pesky calls.(POLICY & REGULATION)(Telecom Regulatory Authority of India)(Brief article)
The Delhi High Court expressed its shock over Telecom Regulatory Authority of India's statement that it does not have adequate authority to regulate direct marketing agents and prevent the ever-increasing unsolicited commercial calls. A division bench headed by Justices Manmohan Sarin and Manmohan...
Articles 2008-05-01
An Update On The Federal Do-Not-Call Registry
In February, U.S. Congress passed two bills, S. 781 and H.R. 3541, diat individually and collectively affect the federal do not-call registry. Together, the bills will extend the Federal Trade Commission's FTC ability to collect fees to maintain the DNC registry. (This is important because its authority to do so...
Articles 2008-04-01
Compliance Systems Corporation Announces Agreement With Sansay, Inc
Company's TeleBlock[R] Do-Not-Call Services Supported by Sansay's VoIP Session Controller GLEN COVE, N.Y. -- Call Compliance Inc., a wholly owned subsidiary of Compliance Systems Corporation (OTCBB: COPI, http://www.callcompliance.com), a telecom service company focused on providing compliance technologies and methodologies to the teleservices industry, has announced an agreement with...
Articles 2008-03-20
FCC probe method faulted.(BUSINESS)(CHANNEL SURFING)
Byline: Kara Rowland, THE WASHINGTON TIMES Conflicting assessments of the Federal Communications Commission's handling of consumer complaints are so at odds they warrant a closer look. At issue is a Government Accountability Office analysis that found fault with how...
Articles 2008-03-19
DO-NOT-CALL REGISTER TO TAKE PREFIX-'9' NUMBERS
According to news.gov.hk: The do-not-call register for pre-recorded telephone messages will accept prefix-'9' numbers fromtomorrow, the Office of the Telecommunications Authority says.People who want to decline pre-recorded phone messages can registertheir numbers by calling 183 5000, except from 11pm to midnight eachday when the database is updated. For numbers registered...
Articles 2008-03-03
HONG KONG: DO-NOT-CALL REGISTER TO TAKE PREFIX-'9' NUMBERS.
According to news.gov.hk: The do-not-call register for pre-recorded telephone messages will accept prefix-'9' numbers from tomorrow, the Office of the Telecommunications Authority says. People who want to decline pre-recorded phone messages can register their numbers by calling 183 5000, except from 11pm to midnight each day...
Articles 2008-03-03
TRAI likely to struggle to resolve the issue of unsolicited calls.(POLICY & REGULATION)(Telecom Regulatory Authority of India )(Brief article)
The Telecom Regulatory Authority of India TRAI is set to have a tough time dealing with the annoying problem of unsolicited calls. Although many mobile users have registered with the National Do-Not-Call NDNC registry, a large portion of subscribers continue to get pesky calls. This matter...
Articles 2008-03-01
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