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dorothy leonard

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Deep Smarts
The Idea in Brief It takes years for your company's best people to acquire their expertise--but only seconds for them to walk out the door when opportunity beckons. And when they go, they take their...
Tags: Walter Swap, Dorothy Leonard, In Brief, Harvard Business Review, Management, Strategy, Knowledge Coach, Novice, Network, Knowledge, Toyota Motor Corp.
Articles 2008-02-13

Additional Resources

Creativity and the Role of the Leader
In today's innovation-driven economy, understanding how to generate great ideas is an urgent managerial priority. And that calls for major doses of creativity. But many leaders assume creativity is too elusive and intangible to be managed....
Tags: Idea, Leader, Creativity, Leadership, Strategy, Management, Harvard Business Review, In Brief, Teresa M. Amabile, Mukti Khaire, Teresa M. Amabile, Mukti Khaire
Articles 2009-01-06
Defeating Feature Fatigue
The Idea in Brief Are you adding features upon features to your products to boost revenues? If so, you're probably endangering your brands--and your customer relationships. Why? Consumers think they want feature-loaded offerings when they're shopping....
Tags: Debora Viana Thompson, Roland T. Rust, features, product development, Sales, Sales Force Management, Sales Strategy, Feature, Customer, Product, Rebecca W. Hamilton, Harvard Business Review, In Brief
Articles 2007-12-14
The Weird Rules of Creativity
The Idea in Brief Hire people you don't like, then promote them when they defy you. Wholeheartedly commit to risky projects. Get your happiest workers arguing. And keep your innovators away from customers. Recipes for disaster?...
Tags: Management, Robert I. Sutton, Workforce Management, Human Resources, Team Management, Recruitment & Selection, Sutton, Idea, Team, Hiring, Harvard Business Review, In Brief
Articles 2007-12-13
How Organizations Get Smart--and Stay Smart
It takes years for your company's top talent to acquire expertise--but only seconds for those same people to walk out the door when opportunity beckons. How will you capture your experts' hard-earned wisdom--so this precious asset stays within your organization even when the talent leaves? Select a knowledge management strategy...
Tags: Knowledge, Strategy, Knowledge Management, Management, Enterprise Software, Software
Research reports 2004-09-01
Turn Customer Input into Innovation
How do you launch a blockbuster product? Stop asking customers what they want. Start asking what they want your products to do for them. That's how medical-device maker Cordis created the artery stent--which doubled the...
Tags: Innovation, Outcome, Product, Customer, Cordis, Leadership, Strategy, Management, Harvard Business Review, In Brief, Anthony W. Ulwick
Articles 2008-05-06
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