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Get the most from 360-degree feedback: put it on the Internet - Otis Elevator Co.'s Internet-based 360-degree feedback system
How one organization made its appraisal system worthwhile by using web-based technology. Suppose a senior corporate vice president calls you one day and asks you to create a better way to do performance appraisals - a process that accurately evaluates performances, makes individuals accountable, links performance to organizational strategy...
Tags: E-group, Otis Elevator Co.
Research articles 1999-05-01

Additional Resources

Getting the Most from E-mails
E-mail has revolutionized global communications; it allows you to exchange information with colleagues, customers, and suppliers quickly and easily, 24/7.Friends and colleagues commonly use e-mail to share all types of data—text, photos, audio files, or video clips.Recently, it was estimated that more than 65 billion e-mail messages are sent daily,...
Tags: BNET Editorial, E-mail, Message, Flipside, Online Communications, phone, video clip, patient, workplace, supplier, photograph, strategy, video
Articles 2007-10-12
Marketing Effectively by E-mail
E-mail should be an essential part of any Internet marketing strategy. If you have someone's e-mail address, you can send them information directly, much as you would in a direct mail campaign—except the cost of mailing is free. Even so, that's only an advantage if the recipients have agreed to...
Tags: advertisement, BNET Editorial, database, direct mail, e-mail, e-mail address, e-mail management, Internet, Internet marketing, marketing, newsletter, software, spam, strategy, Web, Web site
Articles 2007-10-19
Establishing an E-learning Program
E-learning is flexible, cost-effective, and measurable. Obviously, online "classrooms" can accommodate far more people than traditional ones; and usually, it's much faster and far more convenient—not to mention free from ringing bells at the end of class! Perhaps that explains why the global e-learning marketplace, now worth over $25 billion,...
Tags: E-learning, Enterprise Software, E-learning Marketplace, E-learning World, Recognition, E-learning Technology, Software, BNET Editorial
Articles 2007-11-28
Ten Predictions For The E-Book Market In 2010
This has been a breakout year for e-readers and e-books—device sales will have more than tripled by the end of this year, and content sales are up 176% for the year. But next year will be anything but boring. Here are Forrester’s predictions for 2010:1. E Ink will lose its...
Tags: Consumer, E-reader, Device, Amazon.com Inc., App, B&N, E-books, Personal Technology, Sarah Rotman Epps and James McQuivey
External links 2009-12-01
Composing Effective E-mails
While e-mail is the most convenient, and probably the most widely used, form of business communication today, many people do not know how to use it well. Because it’s an extremely quick and easy way of getting in touch with others, it’s easy to overlook the basics of business correspondence,...
Tags: e-mail, ONLINE COMMUNICATIONS
Articles 2007-02-28
Planning and Implementing an E-commerce Strategy
E-commerce essentially means selling products and services online—but it's not as simple as it may sound. E-commerce requires a sophisticated content management system and a strategy that combines many separate elements. To begin with, e-commerce demands dedicated purchase, payment, and support systems along with customer relationship management procedures. A quality...
Tags: Web technology, E-business/E-commerce, BNET Editorial, e-commerce Web site, e-business, dot-com, strategy, CRM, professional development, payment, brand, content management system, Web site, banking, Web, marketing, sales, security, software
Articles 2007-10-25
Barnes and Noble Nook E-Reader Delayed Due to Demand, Says Company
Barnes & Noble said that high demand for its Nook e-reader delayed the shipment date into January 2010 for anyone ordering the devices after Nov. 20. This is the second time that Barnes & Noble announced a delay for its e-readers, which it hopes will make inroads against Amazon.com's popular...
Tags: E-reader, Barnes & Noble Inc.
News items 2009-11-22
Using E-mail to Negotiate
It's not unusual to conduct negotiations via e-mail. It's fast, convenient, reliable—and global, so we can conduct almost all preliminary discussions without spending time and money on travel. We're no longer captive to time zone differences or long waiting periods before connecting with the right person.We do, however, face new...
Tags: BNET Editorial, negotiation, clarification, e-mail, competitive advantage, environment
Articles 2007-10-30
Leave E-Mail Messages On Your E-Mail Server
E-mail account types differ in how e-mail messages are saved and synchronized with the e-mail server. For example, by default POP3 e-mail accounts delete e-mail messages from the e-mail server when downloaded into Outlook. However, you can customize how e-mail messages are retrieved and saved. Other e-mail accounts, such as...
Tags: e-Mail Account, Server, e-Mail Message, E-mail Server, E-mail, Online Communications
White papers
The Coming E-Book Boom
Enjoy what "early adopter" status you still have while you can, Kindle owners. After this holiday season, owning an e-reader may no longer seem quite so unusual. According to a report from tech analysis firm Forrester Research published Tuesday, 1.2 million digital readers will be sold in the U.S. in...
Tags: Amazon.com Inc., Sony Corp., Forrester Research Inc., E-reader
News items 2009-10-06
Barnes & Noble e-reader to debut Tuesday
NEW YORK - Barnes & Noble Inc. is expected to unveil an electronic-book reader Tuesday to compete with Amazon.com's Kindle in the still-small arena where some see bookselling's future heading. The New York Times reported that the wireless reader will be called the "Nook" and sell for $259 — the...
Tags: Amazon.com Inc., E-reader, Barnes & Noble Inc.
News items 2009-10-20
Barnes and Noble Debuts Nook E-Reader in Challenge to Amazon
Barnes and Noble announced a new e-reader, the Nook, that it hopes will prove a strong competitor to Amazon.com?s Kindle line. The e-reader field has become increasingly crowded in recent months, with new offerings from giants such as Amazon.com running alongside other announced devices from smaller IT startups. NEW YORK...
News items 2009-10-20
B&N's Nook e-reader: Weirdly unrevolutionary
It would be nice to say, as Matt Miller has, that the e-book and e-reader market was revolutionized today. It simply got more interesting. A careful reading of the $259 Nook's features, and the comparison offered by B&N to the $259 Amazon Kindle 2, reveals that, while it packs a...
News items 2009-10-20
Factories gear up in race for e-readers
Global demand for e-reader devices is booming from San Francisco to Shanghai as bibliophiles around the world turn to digital books. As many as 5m e-readers are being produced this year internationally, and analysts say that could double in 2010.A rush in orders is prompting suppliers to ramp up...
Tags: E-reader, E Ink Corp., Company News, Production, Financial Times
External links 2009-10-21
Apple's iPhone Could Become Next Hot E-Reader, Says Report
Apple's iPhone could become a major competitor to Amazon.com?s Kindle and Barnes & Noble's Nook e-readers, says one analytics firm, if the number of e-book apps continues to grow. Despite their heavy focus on proprietary e-reader devices, both Amazon.com and Barnes & Noble have developed iPhone apps for downloading and...
Tags: e-book, Apple iPhone, E-reader
News items 2009-11-02
Headline 2010: e-Reader device failure
The market knows best, right? At this writing there are approximately 52 e-reader devices coming to market in the next 12 months. Fifty-two different devices coming to market (Here's what I wrote about Steve Jobs' approach to reader devices when there were just 45 e-readers on the horizon). Creative, the...
Tags: E-reader
News items 2009-11-02
Apple iPhone Could Become Next Hot E-Reader, Says Report
Apple's iPhone could become a major competitor to Amazon.com's Kindle and Barnes & Noble's Nook e-readers, says one analytics company, if the number of e-book apps continues to grow. Despite their heavy focus on proprietary e-reader devices, both Amazon.com and Barnes & Noble have developed iPhone apps for downloading and...
Tags: e-book, Amazon.com Inc., Apple iPhone, E-reader
News items 2009-11-03
Sony unveils new e-reader in Kindle challenge
Correspondents in Washington | August 26, 2009JAPAN'S Sony unveiled an electronic reader featuring a touchscreen and wireless connectivity in a bid to challenge Amazon's popular Kindle.Sony said the "Reader Daily Edition," Sony's first e-reader featuring 3G wireless connectivity, would cost $US399 ($478) and be in stores in December in time...
Tags: e-book, Sony Corp., E-reader
News items 2009-08-25
Google's Colonization of e-Book Devices Continues Apace
The UK's Interead on Tuesday announced an agreement with Google to make more than a million titles from the search giant's vast library of digitized public domain books available for free on its Cool-er e-book readers via the Coolerbooks.com web site. It was Google's first e-book partnership with a company...
Tags: Google Inc., e-book, Amazon.com Inc.
News items 2009-09-02
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