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Why Workflow Sucks
Many of the people involved in the field of Workflow Automation and Business Process Management BPM have argued long and hard about where these two technologies overlap, where they are different which mathematical models to use, which standards are applicable to which part of the technology stack, and all that...
Building A Better Back Office With BPM
Every business is essentially a collection of processes - some strategic, some tactical, but all necessary. And nowadays middle and back office processes are increasingly complex, full of deeper interactions across systems and dependent on more collaborative activities between users. Business processes are a set of coordinated activities carried out...
The Role Of Documents In Business Process Management
Documents are often as fundamental to commerce as the people who participate in the process. In spite of this, modern Business Process Management BPM systems have focused largely on improving internal processes while ignoring the relationships between people, workflows, documents, and enterprise systems that extend beyond the firewall to users...
The Future of BPM
The starting point is to recognize that the graphical notation for process modelling known as BPMN is on the way to universal adoption. BPMN is generic enough to cater not only to BPM techniques for business automation, but also to more longstanding workflow techniques for the support of processes in...
Bridging the IT-Business Gap With BPM and SOA (Part III)
Looking at an architectural model of SOA, one can not help getting an impression that what they are looking at is a rearranged structure of architectural artifacts and solutions that have been around for some time already. Indeed, experts' comments on the subject confirm that impression, one of them simply...
Bridging the IT-Business Gap With BPM and SOA (Part II)
The common characteristic of all system development methodologies is that they are deeply rooted in the IT side of the spectrum and have typically evolved from modelling static and dynamic aspects of programming code and data structures. Therefore, even after being extended to address the needs of business modelling and...
Bridging the IT-Business Gap With BPM and SOA (Part I)
IT and Business camps have been co-operating from the opposite banks of the same river for decades. They make a decent living by ferrying customers from one side to the other by co-owned ferry that they have aptly named 'Enterprise'. Even though the ferry looks pretty modern and is described...
The Impact of Business Performance Management
For years, organizations have used ERP systems to keep track of transactional business processes and data, storing all types of critical business and financial information, yet these don't always provide the visibility and capabilities needed to optimized complex processes such as Order-to-Cash. Some organizations even have more than one ERP...
Bridging the Reporting Gaps in ERP Applications
Manufacturing organizations are focusing on business performance and process efficiency improvements to increase competitiveness. With a wealth of information available in existing resources, many organizations are discovering new ways to gain insight into performance and processes. Critical data that can provide insight into the health and activities of a company...
Maximizing the Value of Business Process Management
The benefits of Business Process Management BPM can be remarkable. However, capturing the inherent complexities and dynamic nature of business processes is often a tremendous struggle. Work processes tend to evolve iteratively in response to various situations. Often struggles ensue when IT and business managers convene to apply BPM technology...
Why Agile Business Rules Solutions Matter
As organizations move further into the integration and automation of their business processes it often becomes increasing important to automate not just the process steps, but the management of the rules that contribute and also drive the process. For some companies and organizations, however, there continues to be some uncertainty...
The Impact of Business Process Exceptions
It's important for businesses to be able to handle process exceptions efficiently and effectively. There's been a lot of talk in market about business process management and process-driven integration and other approaches to automating and managing business processes. But regardless of the types of technologies that are available or how...
Where Do Business Process Exceptions Come From?
For almost every process, no matter how automated, there will almost always be the need to handle exceptions. In fact, certain industries like telecom with provisioning processes or insurance with claims processes are rife with complex, multi-step processes that may involve multiple human-centered steps, all of which may have dozens...
Why Business Process Exceptions Are Important
When business processes are not automated, these types of process exceptions are almost taken for granted - they're simply another step in the expected process. But as organizations automate and move to manage their processes more closely, process exceptions can become an important discerning point between an efficient automated solution...
The Future of Business Process Management
A few years ago, many organizations turned to BPM business process management for straightforward improvements in their business processes through automation and integration. At the time, they were looking for the next step beyond traditional integration solutions or EAI products - something with more of a process-orientation. But in most...
Business Process Management Primer
The first thing to keep in mind when exploring the BPM space is the very breadth of the solutions available. BPM has been linked with everything from modeling tools to message queuing to ESBs and SOA. In fact, there's probably not a technology product on the market right now that...
Where Insight Meets Process
Process portals allow companies to use components of existing applications to build new applications based on business processes - "Wrapping" these existing assets in processes that are based on how people work and shielding users from the intricacies of individual applications. To better understand what process portals bring to the...
Using BPM and Business Rules
With technologies such as BPM and business rules, it is possible to consider much broader automation of business decisions and polices than ever before. And broader automation of decisions not only improves their enforcement but lowers costs, since automated decisions are typically faster than manual ones. More importantly, from the...
Extending the Enterprise With BPM
Processes like deal management, forecasting and demand planning just to name a few may be triggered inside of an enterprise application, but they require an orchestrated effort between the "Front office" and the "Back office" to be performed properly. So, how does a person get everyone to effectively participate in...
You Can't Implement BPM With (Just) BPM
In addition to communicating with people, a complete BPM solution has to be able to communicate with programs - lots of programs. Now, as far as this program access is concerned, if all the applications that a person has to connect to had a consistent set of interfaces, life would...
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