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	<title><![CDATA[Echopass Corp. | Company News & Executive Profiles | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/echopass+corp..html?i=12]]></link>
	<description><![CDATA[Latest company news & analysis, recent events, stock quotes, earning call transcripts, with profiles and descriptions of top business executives for Echopass Corp.]]></description>
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		<title><![CDATA[The Provident Bank Touts First-Call Problem Resolution Rate of 95 Percent Coupled With 40 Percent Reduction in Inbound Call Time]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_Oct_7/ai_n29480862]]></link>
		<description><![CDATA[Echopass Hosted Contact Center Service Credited for Rich Dividends  PLEASANTON, Calif. -- Echopass Corporation, the number one provider of hosted contact center services to the enterprise market, today announced that The Provident Bank is continuing to see sustained, dramatic customer service improvements since they began using Echopass hosted Contact...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 07 Oct 2008 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/agent.html"><![CDATA[agent]]></category>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/provident+bank.html"><![CDATA[Provident Bank]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Frost & Sullivan Recognizes Echopass with 2008 North American Customer Service Leadership Award]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_Sept_23/ai_n28575993]]></link>
		<description><![CDATA[Customer-Centric Philosophy: On-Demand and Always-On  MOUNTAIN VIEW, Calif. -- In recognition of the company's efforts to make customer care/customer satisfaction an integral part of its value proposition, Frost & Sullivan, the Growth Partnership Company, is pleased to present Echopass Corporation with the 2008 North American Customer Service Leadership Award....]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 23 Sep 2008 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/frost+%2526+sullivan.html"><![CDATA[Frost & Sullivan]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Echopass CEO Vincent Deschamps to Participate on Red Herring 100 Alumni Keynote Panel]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200704/ai_n19046105]]></link>
		<description><![CDATA[Echopass CEO Vincent Deschamps will offer his insights on the key ingredients that drive the growth of a successful startup during a keynote panel addressing over 400 CEOs, venture investors, government officials and senior corporate business-development executives at the annual Red Herring Spring 07 conference in Monterrey, California. This year's...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 30 Apr 2007 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/red+herring.html"><![CDATA[Red Herring]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Customers Achieve Significant ROI Using Echopass Hosted Call and Contact Center Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Oct_16/ai_n27038532]]></link>
		<description><![CDATA[Infinite Mind, Provident and Outrigger Achieve Rapid Growth and Substantial Savings with Echopass; Nucleus Research Validates Echopass' Value Proposition]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 16 Oct 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+center.html"><![CDATA[contact center]]></category>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Echopass and SecureAlert Make Society More Safe and Secure Through Electronic Monitoring and Tracking]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_August_15/ai_n26958102]]></link>
		<description><![CDATA[PLEASANTON, Calif. -- Echopass provides on-demand, hosted solution for SecureAlert's state-of-the-art TrackerPALTM Monitoring Center; "Always On" guarantee ensures individuals are tracked and located in real time anytime, anywhere]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 15 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/monitoring.html"><![CDATA[monitoring]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[The Echopass EchoSystem: Customized, Scalable, and Affordable Service Integration]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168980]]></link>
		<description><![CDATA[Download this Echopass white paper for an overview of the Echopass EchoSystem, an integrated, on-demand call center platform that can meet all your e-service, contact center, and CRM needs. This short paper highlights the unique value proposition that the on-demand service model offers and explains how the "affordable and exquisitely...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
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		<pubDate>Sat, 01 Apr 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://resources.bnet.com/topic/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://resources.bnet.com/topic/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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		<title><![CDATA[Echopass Extends Hosted Contact Center Services with Microsoft Dynamics CRM 3.0; First Microsoft Managed Service Partner Delivering End-to-End Hosted Contact Center and CRM to VARs and End Users]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_March_27/ai_n16112891]]></link>
		<description><![CDATA[PLEASANTON, Calif. -- Echopass, an expert in always-on, on-demand, hosted contact center and CRM solutions, today announced it has expanded its partnership with Microsoft to deliver Microsoft Dynamics CRM 3.0 to Microsoft VARs, resellers and enterprise end users as a hosted solution. As a Microsoft early access program EAP participant,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 27 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
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		<title><![CDATA[What's Driving the Hosted Call Center Market?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168973]]></link>
		<description><![CDATA[Download this paper from Echopass to find out what industry analysts have identified as the key drivers behind the emerging hosted call center market. This brief report offers an easy-to-read overview of the benefits of using a hosted call center service, and explains why it makes sense to explore on-demand...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
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		<pubDate>Wed, 01 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/call-center.html"><![CDATA[Call-center]]></category>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[The On-Demand Call Center: You Can Bank on It!]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168975]]></link>
		<description><![CDATA[Find out how The Provident Bank of New Jersey slashed the average duration of its customer support calls by 40 percent using on-demand call center services from Echopass. This case study reveals the customer care issues that Provident experienced before it began to use an on-demand call center operation, and...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<enclosure url="http://i.bnet.com/images/200803/icon_bnet.gif" type="image/gif" />
		<pubDate>Wed, 01 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/bank.html"><![CDATA[Bank]]></category>
		<category domain="http://resources.bnet.com/topic/call-center.html"><![CDATA[Call-center]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[On-demand]]></category>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://resources.bnet.com/topic/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
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	<item>
		<title><![CDATA[Why Outrigger Hotels and Resorts Has No Reservations about Using a Hosted Call Center Service]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168976]]></link>
		<description><![CDATA[Take 2½ minutes to view this short but informative video testimonial from an Echopass customer. It features Bill Peters, VP of Reservation Services for Outrigger Resorts and Hotels, who discusses the great results his company has seen since it began using the Echopass Advanced Call Center On-Demand service. Find out...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<enclosure url="http://i.bnet.com/images/200803/icon_bnet.gif" type="image/gif" />
		<pubDate>Wed, 01 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/echopass+corp..html"><![CDATA[Echopass Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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